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  • Making Hidden Content Accessible to Assistive Technologies

    As a web developer, you want your website to be usable by everyone, including people who rely on assistive technologies. These technologies—such as screen readers, braille displays, and speech recognition software—can help individuals with disabilities navigate the web more easily. Sometimes, you may need to hide certain parts of your webpage visually without hiding them from these tools. However, doing this incorrectly can cause big accessibility issues.

    In this article, we’ll explore how to effectively hide and manage hidden content for people using assistive technologies. We’ll discuss why display: none is problematic, how to use the clip pattern, and how attributes like aria-hidden and hidden can help. By the end, you’ll have a better understanding of how to ensure your website remains inclusive and user-friendly.

    The Problem with display: none

    When you use display: none in your CSS, you remove an element from the visual flow of the page. This means sighted users will not see it. But, it also means the element is completely invisible to assistive technologies such as screen readers. If you’ve hidden important text or controls this way, users who rely on assistive technologies might miss out on content or functionality that they need.

    For example, imagine you have a button that visually looks like an icon, but you hide the text label using display: none. Now, people who can see the icon know what the button does, but people using assistive technologies hear nothing. This creates a poor user experience and makes your site less accessible.

    The Clip Pattern: A Better Approach

    To visually hide content while keeping it available to assistive technologies, the clip pattern is a popular solution. The idea is to position the element off-screen so sighted users don’t see it, but screen readers can still find it. Here’s an example:

    .visually-hidden {
      position: absolute;
      width: 1px;
      height: 1px;
      margin: -1px;
      padding: 0;
      border: 0;
      overflow: hidden;
      clip: rect(0, 0, 0, 0);
      white-space: nowrap;
    }

    By applying the .visually-hidden class to your element, you ensure it’s hidden visually but remains accessible to assistive technologies. This makes the content discoverable by screen readers, letting users who can’t see the screen still benefit from it.

    Why the Clip Pattern Works

    This pattern relies on moving the element so it’s not visible in the viewport and restricting its size to 1px by 1px. With clip: rect(0, 0, 0, 0); (or clip-path in modern CSS), the browser cuts off any visual display. Yet, the element remains in the Document Object Model (DOM), meaning assistive technologies can still access it. That’s the key difference between this and display: none.

    Managing Visibility with aria-hidden and the hidden Attribute

    Beyond CSS, there are HTML and ARIA (Accessible Rich Internet Applications) attributes that also control how content is shown to both users and assistive technologies. Two important attributes here are aria-hidden and the HTML5 hidden attribute.

    aria-hidden="true"

    When you add aria-hidden="true" to an element, you’re telling assistive technologies not to read or announce that element to users. This is handy for decorative images or redundant content. For instance, if you have a background image that doesn’t provide important information, you could mark it with aria-hidden="true" so screen readers ignore it.

    But be cautious: if you need an element to be read by assistive technologies, do not use aria-hidden=”true”. This attribute will block that element from being announced entirely.

    <div aria-hidden="true">
      <img src="decorative-image.jpg" alt=""/>
    </div>

    HTML5 hidden Attribute

    The hidden attribute is another way to remove content from everyone—both sighted users and assistive technologies. When you use it, browsers typically hide the element. Screen readers will also skip it. This is good if the element is meant to be inaccessible to all users, like a form section that’s not yet relevant or a menu item that’s not available.

    <div hidden>
      <p>This content is hidden from all users.</p>
    </div>

    Use hidden or aria-hidden when you truly want to exclude an element from assistive technologies. If you want it hidden visually but still available to screen readers, you should stick with the clip pattern or .visually-hidden approach.

    Best Practices for Accessible, Visually-Hidden Content

    1. Use Semantic HTML

    Using proper semantic HTML elements (like <nav> for navigation, <main> for main content, or <section> for thematic grouping) is important for clear structure. It helps assistive technologies interpret your content correctly. Semantic HTML also reduces the need for extra attributes and complex styling, since the markup itself conveys meaning.

    2. Avoid Hiding Focusable Elements

    If an element can receive focus (like links, form inputs, or buttons), think carefully before hiding it. A hidden yet focusable element can be confusing for keyboard-only users, since it might get focus without being visible. If you must hide a focusable element, consider removing it from the tab order by using tabindex="-1" or ensuring it’s properly revealed at the right time.

    For example, if you have a pop-up form that appears only after a button click, you can initially hide it with the clip pattern. Once the user clicks, you can remove the clip pattern or switch the CSS to show the content. This way, the form becomes available to both sighted users and people using assistive technologies at the same time.

    3. Provide Context for Hidden Content

    Sometimes you want to reveal hidden content dynamically (like a drop-down menu). In these cases, use ARIA attributes such as aria-expanded and aria-controls to inform assistive technologies that a certain part of the page is now visible or hidden. This can help screen reader users understand changes on the page.

    <button aria-expanded="false" aria-controls="menu" id="menuButton">
      Toggle Menu
    </button>
    
    <nav id="menu" class="visually-hidden">
      <!-- Menu items go here -->
    </nav>

    When you click the button, you can toggle its aria-expanded value from false to true, and remove the .visually-hidden class from the menu. This ensures that both visual and non-visual users know the content has been revealed.

    4. Test with Multiple Assistive Technologies

    It’s important to test your website with different assistive technologies because each one may behave slightly differently. Popular screen readers include NVDA, JAWS, and VoiceOver. Don’t forget to check on both desktop and mobile devices. Regular testing can help you catch accessibility issues before your users do.

    Handling Localization

    If you’re translating your site into multiple languages, remember that hidden text might also need translation. For example, your .visually-hidden text for instructions or links should be available to screen readers in every supported language. Make sure your language attributes (like lang="en") are correct, and consider cultural differences that could impact how you label hidden elements.

    For instance, if you have an English site and a Spanish site, your hidden instructions should be translated into Spanish on the Spanish version. This ensures that users relying on assistive technologies can access the content in the correct language.

    Putting It All Together: A Quick Example

    Let’s look at a simple example of an accessible button that has visually hidden text:

    <button class="icon-button">
      <span class="visually-hidden">Submit Form</span>
      <img src="icon-submit.png" alt="" aria-hidden="true" />
    </button>
    • The .visually-hidden class hides the text “Submit Form” from sighted users, but screen readers can still read it.
    • The <img> tag includes an empty alt attribute and aria-hidden="true", so assistive technologies ignore the image itself.
    • Sighted users see only the icon, while screen reader users hear “Submit Form.”

    This example keeps your content accessible to people using assistive technologies and also meets visual design needs.

    Additional Resources

    • Web Content Accessibility Guidelines (WCAG): A detailed guide on making web content accessible.
    • WAI-ARIA Authoring Practices: Official tips on using ARIA roles, states, and properties.
    • MDN Web Docs on ARIA: In-depth explanations of ARIA attributes and best practices.

    Exploring these resources will help you master hiding content effectively, ensuring people who use assistive technologies can still access everything they need.

    Conclusion

    Hiding content from sighted users while keeping it accessible to assistive technologies is an essential skill for modern web developers. By avoiding display: none for important information, using the clip pattern for visually hidden content, and carefully leveraging aria-hidden or hidden, you can ensure everyone has a good experience on your site.

    Remember to keep the following points in mind:

    1. Use the clip pattern (.visually-hidden) to hide content from sighted users but keep it readable by assistive technologies.
    2. Use aria-hidden and hidden only when you truly want to hide content from all users, including those using assistive technologies.
    3. Pay attention to focusable elements, making sure you don’t accidentally trap keyboard users in hidden sections.
    4. Test frequently with various tools and real users to ensure your hidden content behaves as you expect.
    5. Localize your hidden text so that people using assistive technologies in other languages can also benefit.

    By following these guidelines, you’ll be well on your way to building inclusive websites that work for everyone. Your careful attention to accessibility shows that you value all your users, regardless of their abilities or the assistive technologies they use. Embracing these practices will help ensure a positive, welcoming, and user-friendly experience across the board.

    Greg McNeil

    December 31, 2024
    How-to Guides
    Accessibility, assistive technology, How-to, web developers, web development, Website Accessibility
  • Play Your Part: Role-Based Advice for Web Accessibility

    When you first dive into web accessibility, it’s completely normal to feel a bit overwhelmed—there are so many things to consider. But making sure your website works for everyone isn’t just a one-time fix; it’s a group effort that involves every role on your team. Developers, designers, content creators, marketers, and website owners all contribute their own strengths and insights. When everyone’s efforts line up, you create a smooth, inclusive experience for all your users.

    This guide is for teams who are already working on—or are fully committed to—improving their websites. It’s packed with practical, role-specific tips to help you approach accessibility in a way that’s both strategic and effective. Whether you’re refining your code, fine-tuning your visuals, crafting inclusive content, or ensuring your brand message is accessible, you’ll find helpful, targeted advice for your particular responsibilities. Together, these steps ensure your site meets the needs of every user while staying on top of WCAG compliance. Let’s jump in and see how each role plays a part in building a more accessible web.

    Developers: Building the Accessible Foundation

    Developers form the core of any website—they’re the ones who take an idea and turn it into a working reality. When it comes to WCAG compliance, the quality of your code truly matters. By following accessibility best practices from the get-go, you help guarantee that everyone can use your site, right from the start.

    Practical Tips for Developers

    Semantic HTML and Proper Structure

    Use semantic HTML elements like <header>, <nav>, <main>, and <footer> to support screen readers and other assistive tech. Keep headings and landmarks organized, so users can navigate your site with ease.

    Keyboard Navigation

    Make sure all interactive elements—buttons, links, and form fields—work smoothly using just a keyboard. This isn’t just about meeting standards; it’s also a big help to people with motor impairments who can’t rely on a mouse.

    ARIA Attributes

    ARIA (Accessible Rich Internet Applications) attributes can add valuable context, but use them wisely. Overdoing it can confuse rather than help.

    Robust Error Handling

    Provide clear, accessible error messages and confirmations for form submissions. When users understand what went wrong and how to fix it, they’re more likely to stay engaged.

    By building accessibility directly into your code, you set a strong foundation for WCAG compliance and create a reliable platform that benefits every other role on your team.

    Graphic Designers: Creating Inclusive Visuals

    Graphic designers can help shape accessibility by making sure the website’s visual elements are both attractive and functional. You don’t have to sacrifice creativity for inclusivity—instead, design with everyone’s needs in mind.

    Practical Tips for Graphic Designers

    Color Contrast

    Ensure there’s enough contrast between text and background elements. Check your color choices against WCAG guidelines so people with low vision or color blindness can still see everything clearly.

    Scalable Designs

    Plan for responsive and scalable design. Users who rely on screen magnification should still see a layout that’s visually appealing and makes sense.

    Accessible Icons and Imagery

    Give icons and images proper alt text, and avoid using color alone to convey meaning. This helps users who depend on screen readers understand your site’s visuals.

    Consistent Design Patterns

    Reusable design elements and predictable navigation make it easier for everyone, including those with disabilities, to find their way around.

    By focusing on inclusive visuals, you ensure the site looks great and works smoothly—even for those using assistive technologies—moving you one step closer to WCAG compliance.

    Content Creators: Writing for All Audiences

    Your words matter. As a content creator, it’s your job to make sure the text on your website is clear, easy to understand, and accessible to everyone. Inclusive content goes beyond grammar and style; it also means structuring your writing to support people with different abilities.

    Practical Tips for Content Creators

    Plain Language

    Keep your language simple and direct. Steer clear of jargon or overly complex sentences so users of all backgrounds and reading levels can follow along.

    Heading Hierarchies and Lists

    Break content into logical sections with headings, bullet points, and numbered lists. Many users rely on these elements to “jump” between sections and navigate quickly.

    Descriptive Links

    Swap out vague phrases like “click here” for links that clearly describe the destination. This small change can make a huge difference in accessibility.

    Closed Captions and Transcripts

    For videos and podcasts, always provide captions and transcripts. This ensures that users who are deaf or hard of hearing don’t miss out on any information.

    By considering everyone’s needs when writing content, you help make your site more engaging, accessible, and in line with WCAG standards.

    Marketers: Promoting Accessibility as a Brand Value

    Marketers bridge the gap between the company and its audience. When you emphasize accessibility in your messaging, you’re not just showing you meet the guidelines—you’re proving you care. Highlighting your commitment to WCAG compliance can foster trust, build loyalty, and boost your brand’s reputation.

    Practical Tips for Marketers

    Inclusive Messaging

    Talk openly about your brand’s dedication to accessibility. Use language that’s positive, empathetic, and respectful, making it clear that you value inclusivity.

    Transparent Policies

    Publish your accessibility statements and share your ongoing efforts. This honesty reassures people with disabilities and shows your brand is serious about doing the right thing.

    Social Media and Email Marketing

    Ensure your emails, ads, and social posts are accessible, too. Add alt text to images, use clear language, and include descriptive hashtags so everyone can participate.

    Continuous Feedback

    Invite users to share their thoughts on your site’s accessibility. By listening and improving, you show that your commitment to WCAG compliance isn’t just talk.

    When marketers celebrate their brand’s accessibility journey, they create a positive narrative that resonates with a wide, diverse audience and strengthens brand loyalty.

    Website Owners: Setting the Vision and Investing in Ongoing Compliance

    As a website owner, you’re the one steering the ship in terms of resources, priorities, and long-term strategy. Achieving WCAG compliance isn’t something you do once and forget—it’s a continuous process. Owners need to keep accessibility front and center, provide the right tools, and foster a culture that values inclusive design.

    Practical Tips for Website Owners

    Leadership and Accountability

    Make accessibility a non-negotiable core value. By setting clear expectations and holding everyone accountable, you empower each team member to do their part.

    Budget for Accessibility

    Invest in accessibility tools, auditing services, and training. Recognize that these efforts aren’t just expenses—they add value, protect you from legal risks, and improve user experience.

    Regular Audits and Updates

    Accessibility changes over time. Stay on top of it by revisiting your site regularly and making improvements as standards and user needs evolve.

    Team Training

    Tap into resources like 216digital’s web accessibility training to give your team the skills they need. By training developers, designers, content creators, and marketers, you ensure everyone’s working together toward WCAG compliance.

    By providing clear leadership and long-term support, you set the stage for ongoing success. Accessibility becomes everyone’s priority, not just another item on a checklist.

    Collaboration and Continuous Improvement

    The journey to WCAG compliance isn’t a straight line—it’s a continuous loop of learning, adapting, and improving. When each person on your team understands their unique role and how it fits into the bigger picture, the result is a cohesive, user-friendly experience that truly works for everyone.

    This is where a comprehensive training resource like the one from 216digital comes in handy. By investing in accessibility training that’s tailored to each role, you make sure every team member feels confident and supported. Developers learn best practices for semantic code, designers refine their approach to inclusive visuals, content creators craft language everyone can understand, and marketers become champions of accessibility. As a website owner, you can rest easy knowing your entire team is dedicated to meeting and maintaining WCAG compliance.

    Remember, accessibility isn’t a final destination—it’s an ongoing journey. Working together and following these role-specific tips will help you build sites that aren’t just legally compliant, but genuinely welcoming to every visitor. This approach enhances trust, expands your audience, and reinforces your brand’s good name.

    Ready to take the next step? Schedule an ADA briefing with 216digital through the contact form below. Let’s join forces to create a web experience that’s truly inclusive for all.

    Greg McNeil

    December 19, 2024
    WCAG Compliance
    Accessibility, ADA Compliance, Graphic Designer, Marketer, Web Accessibility, web developers, Website Accessibility
  • How to Make Data Tables Accessible

    Data tables are a powerful way to present structured information, but without proper attention to accessibility, they can exclude users with disabilities. Whether you’re a developer, content creator, or website owner, learning how to make your tables user-friendly for everyone is an essential skill.

    Accessibility standards like WCAG (Web Content Accessibility Guidelines) provide the foundation for creating inclusive data tables. By following best practices such as structuring your tables properly, adding meaningful headers, and ensuring compatibility with assistive technologies, you can enhance usability while meeting legal and ethical standards.

    Understanding the Basics of Accessible Tables

    Before diving into the specifics, it’s important to understand what makes a table accessible. Accessible tables are designed to be navigable and understandable by all users, including those who rely on screen readers or keyboard navigation. This means paying attention to the structure, design, and additional information like captions and summaries.

    The foundation of an accessible table lies in its structure. HTML provides semantic elements like <table>, <thead>, <tbody>, and <th> to organize your data logically. Using these elements correctly ensures that assistive technologies can interpret the table properly. For example, headers defined with <th> tags allow screen readers to associate data cells with their corresponding column or row, creating a more intuitive experience for users.

    Adding Headers, Captions, and Summaries

    Headers are one of the most critical components of an accessible table. They guide users in understanding what each data point represents. To define headers, use the <th> element, and consider including the scope attribute to indicate whether the header applies to a column, row, or group of columns and rows. For example, <th scope="col"> signals that the header applies to an entire column, while <th scope="row"> applies to a row.

    Captions and summaries provide additional context for your table. A caption, placed within the <caption> tag, serves as a brief title or description of the table’s purpose. Summaries, while not an HTML element, can be included to provide a detailed explanation of the table’s content, especially if it’s complex. This can be added through the <summary> attribute or as part of surrounding content. These elements are particularly valuable for screen reader users, offering them a quick overview of what to expect.

    Ensuring Compatibility with Screen Readers

    Screen readers rely on well-structured and semantically correct HTML to interpret tables. To optimize compatibility, avoid using tables for layout purposes. While this practice was common in the past, it confuses screen readers by mixing presentational and data tables. Instead, use CSS for layout and reserve tables strictly for data.

    Another crucial consideration is avoiding merged cells unless absolutely necessary. While colspan and rowspan attributes can be used to merge cells, they can make navigation more challenging for screen reader users. If your table requires merged cells, ensure that the relationships between headers and data are clearly defined with attributes like headers and id.

    Making Tables Keyboard-Friendly

    Keyboard accessibility is vital for users who cannot use a mouse. Accessible tables should allow users to navigate logically through rows and columns using only their keyboard. Test your table to ensure that tabbing through the data follows a predictable order.

    One way to achieve this is by maintaining a logical document flow. Keep your table simple and organized to prevent users from getting lost. If the table is part of a larger webpage, include clear instructions and use skip links to help users bypass unrelated content.

    Simplifying Complex Tables

    Complex tables with nested headers or multi-level data can be difficult to navigate, even for experienced users. Simplifying these tables can go a long way toward improving accessibility. Consider breaking down large, complicated tables into smaller, more manageable ones. You can also use additional tools like expandable rows or columns to provide details without overwhelming the user.

    For situations where simplifying isn’t feasible, invest extra effort in defining relationships between headers and data. Use the headers and id attributes to explicitly associate each cell with its relevant headers. This ensures that screen readers can convey the relationships accurately, even in intricate tables.

    Improving Readability with Responsive Design and Contrast

    Accessibility isn’t just about assistive technologies—it’s also about making content visually readable for users with low vision or cognitive challenges. Responsive design is essential for ensuring that your tables are accessible across devices. Use CSS to make your tables adapt to different screen sizes without losing clarity or functionality.

    High contrast is another key factor. Choose colors that provide sufficient contrast between text and background. WCAG recommends a contrast ratio of at least 4.5:1 for normal text and 3:1 for large text. Tools like WebAIM’s Contrast Checker can help you verify compliance.

    Testing Your Tables for Accessibility

    No matter how carefully you design your tables, testing is essential to identify and address potential issues. Start by using automated tools like the WAVE Web Accessibility Evaluation Tool to check for common errors. While these tools are helpful, they can’t catch everything, so manual testing is equally important.

    Test your table using a screen reader like NVDA or JAWS to experience it as a user with visual impairments would. Pay attention to how headers, captions, and data are announced. Does the screen reader navigate the table logically? Are all elements correctly identified and described?

    Keyboard testing is another critical step. Navigate through the table using only your keyboard to ensure that all interactive elements are accessible and functional.

    Why Accessible Tables Matter

    Accessible tables aren’t just about meeting legal requirements—they’re about creating a better user experience for everyone. By making your data tables accessible, you’re opening your content to a wider audience, including individuals with disabilities who rely on assistive technologies.

    Moreover, accessibility enhances usability for all users, not just those with disabilities. Features like clear headers, logical navigation, and responsive design make tables easier to use for everyone, whether they’re on a desktop computer or a smartphone.

    Conclusion

    Creating accessible data tables might require extra effort, but the benefits are well worth it. By following best practices like using proper structure, adding descriptive headers and captions, and ensuring compatibility with assistive technologies, you can make your tables both compliant and user-friendly.

    Remember, accessibility is an ongoing process. Stay informed about updates to guidelines like WCAG and continuously test your content to ensure it meets the highest standards. By prioritizing accessibility, you’re not just improving your website—you’re making the web a more inclusive space for all.

    Ready to take the first step? Partner with the experts at 216digital, who understand accessibility inside and out. Together, we can create a web that works for everyone—and protect your business in the process. Schedule your complimentary ADA briefing today to start your journey toward an accessible and compliant future.

    Greg McNeil

    December 11, 2024
    How-to Guides
    Accessibility, Data tables, How-to, web developers, web development, Website Accessibility
  • Accessible Chatbots: Breaking Barriers in Support

    Nowadays, customers have come to expect support and product help on-demand, 24 hours a day, 7 days a week. It is only possible for some businesses to provide human assistance at all times – that’s where chatbots come in. These tools can be invaluable to users and business owners alike, but it’s essential to ensure that people with disabilities can gain access to the same support. Let’s explore the concept of accessible chatbots.

    Why Chatbot Accessibility Matters

    Imagine trying to resolve an urgent issue on a website, only to find the chatbot—your primary source of help—completely unusable. For many people with disabilities, this scenario is all too common.

    Accessible chatbots aren’t just about meeting legal requirements like ADA (Americans with Disabilities Act) compliance or adhering to  WCAG (Web Content Accessibility Guidelines) standards; they’re about creating a seamless experience for everyone. When designed thoughtfully, chatbots can be a powerful tool for inclusivity. But when accessibility is overlooked, they can alienate an entire segment of your audience.

    Common Barriers in AI Chatbots

    Incompatible with Screen Readers

    Many chatbots need more critical semantic HTML features like landmarks and incorrectly use HTML tags, causing a confusing or frustrating experience.

    Keyboard Navigation Failures

    Chatbots often lack keyboard support, requiring mouse clicks to open or interact. Users with disabilities rely on the ability to navigate content and functionality with alternative input methods like keyboards, voice commands, and gestures.

    Unclear or Missing Focus Indicators

    Focus indicators—the visual cues showing where a user is on a page—are often missing in chatbots. Without these, keyboard users may lose track of where they are in the conversation flow.

    Overly Complex or Jumbled Responses

    Chatbots tend to present information in long blocks of text or overly complicated formats. For users with cognitive disabilities, this can be overwhelming and hard to follow.

    Time Constraints

    Some chatbots automatically close after a period of inactivity, which can disadvantage users who need more time to read or type responses.

    Lack of Alternative Communication Options

    Chatbots often act as the sole method of contact, leaving users without alternative ways to reach support if they can’t use the chatbot.

    How to Build an Accessible Chatbot

    Making your chatbot accessible doesn’t have to be daunting. By following WCAG guidelines and implementing these best practices, you can create a more inclusive experience:

    Use Semantic HTML for Chatbot Elements

    Building an accessible chatbot does not require any specialized experience – you can apply the same general best practices to achieve accessible elements. Use the correct semantic HTML tags for each component you create, such as button or input elements.

    Here’s an example of an accessible chatbot button:

    <button aria-label="Open chatbot" id="chatbot-open-button">  
      Chat with us  
    </button>

    The aria-label ensures that screen readers convey the button’s purpose to users.

    Support Keyboard Navigation

    Your chatbot should be fully functional with just a keyboard. Test whether users can open, navigate, and interact with the chatbot using the Tab and arrow keys.

    For example, ensure focus moves logically through the chatbot interface:

    document.querySelector('#chatbot-input').focus();  

    Provide Descriptive ARIA Labels

    ARIA (Accessible Rich Internet Applications) roles and attributes can bridge gaps in accessibility, but they must be used carefully. Assign roles like aria-live to update users on dynamic content.

    <div role="alert" aria-live="polite" id="chatbot-messages">  
      Welcome! How can I assist you today?  
    </div>  

    Using aria-live ensures that screen readers announce new messages in real time.

    Design with Simplicity in Mind

    Avoid overwhelming users with large blocks of text. Break responses into smaller chunks and provide clear, concise answers.

    Allow for Adjustable Timing

    Let users control the session duration. If the chatbot times out, allow them to restart the session without losing previous messages.

    setTimeout(() => {  
      alert('The chatbot session has timed out. Click to resume.');  
    }, 300000);   

    Include Accessible Focus Indicators

    Make sure users can see which element is currently focused. Use CSS to style focus indicators:

    button:focus {  
      outline: 2px solid #005fcc;  
      outline-offset: 2px;  
    }  

    Provide Alternatives to Chatbots

    Not everyone can—or wants to—use a chatbot. Always include alternative ways to contact your business, like email or phone.

    Testing Chatbot Accessibility

    Testing is critical for identifying and fixing accessibility issues. Here are some methods to ensure your chatbot meets accessibility standards:

    Manual Testing with Screen Readers

    Test the chatbot using screen readers like NVDA or JAWS. Check if labels, navigation, and dynamic updates work as intended.

    Keyboard Navigation Tests

    Navigate the entire chatbot interface using only a keyboard. Make sure the focus moves logically, and that all interactions are possible.

    Automated Tools

    Use tools like Lighthouse to identify accessibility issues in your chatbot’s code.

    User Feedback

    Invite users with disabilities to test the chatbot and provide feedback. Their real-world experiences will highlight areas you may have missed.

    Meeting WCAG Standards for Chatbots

    The Web Content Accessibility Guidelines (WCAG) provide a roadmap for making chatbots more inclusive. Key criteria to consider include:

    • 1.3.1: Info and Relationships
    • Ensure that chatbot components are semantically structured and that relationships between elements are apparent.
    • 2.1.1: Keyboard Accessibility
    • All chatbot functions must be accessible via keyboard.
    • 2.4.7: Focus Visible
    • Ensure users can see where they are within the chatbot interface.
    • 4.1.2: Name, Role, Value
    • Use ARIA roles and labels to make interactive elements understandable to assistive technologies.

    Wrapping Up

    All the functionality on your website is helpful in some way to your users, or else you wouldn’t include it on your site. All functionality on your website should be accessible to everyone, especially chatbots.

    Remember to test your chatbot with screen readers, ensure keyboard compatibility, and always provide alternative ways to connect. Inclusive design benefits your business by reaching a broader audience and creating a better user experience for all.

    If you’re unsure if your chatbot is accessible to everyone, reach out to 216digital using the contact form below.

    Greg McNeil

    November 22, 2024
    How-to Guides
    Accessibility, Chatbots, web developers, web development, Website Accessibility
  • Skip Links: Improve Web Accessibility & Navigation

    More and more, digital accessibility has become a major talking point when browsing the web. One of the key components that improve accessibility for users with disabilities is something many users might not even notice: skip links.

    These simple yet powerful tools can make a huge difference in the web experience for individuals relying on keyboard-only interaction, screen readers, or other assistive technologies. In this article, we’ll explore the importance of skip links, their technical mechanics, and how you can implement them effectively on your website.

    What Are Skip Links and Why Are They Important?

    Skip links are navigational links that allow users to skip over repetitive content such as headers, navigation menus, or other elements they’ve already seen. For users relying on assistive technologies like screen readers, keyboard navigation, or switch devices, skip links enable them to jump directly to the main content of the page.

    When navigating a website using a keyboard (by pressing the Tab key), users typically encounter all of the page’s links and elements in a set order. This often means they have to cycle through the same menus, headers, and other repetitive content every time they visit a new page or reload an existing one. Skip links solve this problem by providing an easy way to bypass these elements, saving time and frustration for those who need alternative navigation methods.

    For example, imagine you’re using a screen reader to navigate a website. Without skip links, you might be forced to listen to the same navigation menu and header over and over again, even though you’re only trying to get to the main body of the page. Skip links allow you to bypass this content, going straight to the part of the page you want.

    The Key Benefits of Skip Links

    Improved Navigation for Keyboard-Only Users

    Many people with disabilities, including those with limited mobility or dexterity, use keyboards or alternative input devices to navigate the web. Skip links let users quickly navigate to the main content, bypassing headers, footers, and menus that they may have already accessed.

    Enhanced Experience for Screen Reader Users

    Screen readers announce every element on a webpage in the order they are tabbed through. Without skip links, users would have to hear the same menus and links repeatedly, making navigation time-consuming and tedious. Skip links streamline the experience by providing a shortcut to the main content.

    Better Usability for Assistive Technologies

    Skip links are a simple yet effective tool that benefits various assistive technologies, enhancing the overall usability of your website for a wide range of users.

    Increased Accessibility Compliance

    Many countries and regions have laws requiring websites to be accessible. For example, in the United States, the Americans with Disabilities Act (ADA) mandates that websites must be accessible to all users, including those with disabilities. Implementing skip links helps ensure your website is compliant with accessibility guidelines like Web Content Accessibility Guidelines (WCAG).

    How Do Skip Links Work?

    Skip links work by creating a link that, when activated, allows the user to bypass parts of the webpage and move directly to a more relevant section. These links are typically placed at the top of the page, visible only when the user navigates using the keyboard (by pressing the Tab key). The link itself usually says something like “Skip to main content,” “Skip to navigation,” or “Skip to footer,” depending on which section the user wants to bypass.

    The Technical Mechanics of Skip Links

    To create a skip link, you use basic HTML along with some helpful attributes to control the behavior and accessibility of the link. Here’s an overview of the technical aspects of skip links:

    HTML Structure with <a href> Tags

    The primary way to implement skip links is with the <a> (anchor) tag, which creates hyperlinks. These links should point to specific elements within the webpage, often with id attributes to mark the sections users can skip to.

    tabindex Attribute

    The tabindex attribute is used to control the tab order of elements. By default, links and form controls are included in the tab order. However, for skip links to work properly, they need to be made focusable before other content is tabbed through.

    aria-label and aria-hidden Attributes

    The aria-label attribute can be used to provide screen readers with a more descriptive label for the skip link. For example, you can use it to define a more readable label like “Skip to main content,” ensuring that screen readers announce the skip link’s purpose clearly. On the other hand, the aria-hidden attribute can be used to hide elements from assistive technologies when needed.

    A Simple Skip Link Example

    Here’s a simple HTML example of a skip link that allows users to skip directly to the main content of a webpage:

    <a href="#main-content" class="skip-link" tabindex="0" aria-label="Skip to main content">Skip to main content</a>
    <header>
    <nav> <!-- Navigation Links --> </nav>
    </header>
    <main id="main-content">
    <h1>Welcome to Our Website</h1>
    <p>This is the main content of the page...</p>
    </main>

    In this example:

    • The skip link (<a href="#main-content">) is placed at the top of the page and links to the main-content section identified by the id="main-content".
    • The tabindex="0" ensures that the skip link is focusable and can be reached when using the Tab key.
    • The aria-label="Skip to main content" helps screen reader users understand what the link does.

    Styling Skip Links

    While skip links are crucial for accessibility, they’re not always visually appealing by default. To make skip links blend in with your design, you’ll likely want to hide them until they’re needed and style them for better usability. Here’s how you can style skip links using CSS:

    .skip-link {
    position: absolute;
    top: -40px; /* Hide the link off-screen */
    left: 0;
    background-color: #000;
    color: #fff;
    padding: 10px;
    z-index: 100;
    }
    .skip-link:focus {
    top: 10px; /* Bring the link into view when focused */
    }

    In this example:

    • The .skip-link class hides the skip link off-screen with top: -40px until it’s needed.
    • When the link is focused (i.e., when the user tabs to it), it becomes visible by setting top: 10px.
    • You can customize the background color, text color, padding, and positioning to match your website’s design.

    JavaScript for Enhanced Skip Link Functionality

    In some cases, you may want to enhance the behavior of your skip link using JavaScript. For example, you might want to automatically focus the main content once the skip link is activated. Here’s how you can do that:

    document.querySelector('.skip-link').addEventListener('click', function(e) {
    e.preventDefault();
    document.querySelector('#main-content').focus();
    });

    This script listens for a click on the skip link and prevents the default action (i.e., jumping to the href target). Instead, it uses JavaScript to focus on the main content section, making it even easier for users to access.

    Testing Skip Links for Accessibility

    Once you’ve implemented skip links, it’s essential to test them to ensure they’re working as expected. Here are a few key tips for testing your skip links:

    1. Keyboard Navigation: Use the Tab key to cycle through the elements on your page. Ensure the skip link is the first item that can be focused and that it jumps you to the main content.
    2. Screen Reader Testing: Test your skip links with a screen reader (such as NVDA or VoiceOver) to ensure the skip links are announced correctly and work as expected.
    3. Cross-Browser Compatibility: Make sure your skip links work across different browsers and devices. Some older browsers might have quirks that affect the behavior of tabindex or CSS styling, so testing across multiple platforms is critical.
    4. Accessibility Tools: Use automated accessibility tools like Lighthouse to check for accessibility issues on your website. These tools can help identify missing or misused attributes related to skip links.

    Challenges with Skip Links

    While skip links are an essential tool for accessibility, there are some challenges you might encounter when implementing them:

    • Browser Inconsistencies: Different browsers and devices may render skip links or handle focus management differently. It’s important to test across various platforms to ensure consistent behavior.
    • Visibility and Styling: Skip links should be visible when needed but unobtrusive when not. Ensuring they are easily accessible but don’t clutter the design can require some careful styling.
    • Managing Focus Order: If your page has dynamic content (like modals or sticky headers), you may need to adjust the focus order or ensure that skip links still work as expected when these elements are present.

    Skip Ahead to Success

    Skip links are a simple but vital tool in improving the accessibility of your website. They help keyboard-only users, screen reader users, and others navigate your site more efficiently by skipping over repetitive content and jumping straight to the main sections of the page. By implementing skip links with proper HTML, CSS, and JavaScript, you can enhance the user experience for a wider audience, making your site more inclusive and accessible.

    If you’re ready to make your website ADA-compliant and accessible to everyone, schedule an ADA briefing with 216digital. Our team of experts will walk you through the process, address any questions, and help you create an inclusive, compliant, and user-friendly web experience. Don’t wait—take the first step toward a more accessible digital presence today.

    Greg McNeil

    November 21, 2024
    How-to Guides
    Accessibility, How-to, skip link, Web Accessibility, web developers, web development
  • Should Designers Hit Pause on Animation?

    Animation can bring a website to life, but have you ever considered how it impacts all users? While animations and gifs can make a site feel more dynamic, they can also cause some visitors discomfort—or worse—. Let’s explore why animations can be tricky from an accessibility standpoint and how you can design them to be both engaging and inclusive.

    Why Animation Can Be Problematic

    Animations aren’t just flashy extras—they can deeply affect how users experience your website, and not always in a good way.

    • Motion Sensitivity: Some people have vestibular disorders that make them sensitive to movement on screens. Animations like parallax scrolling or sliding elements can trigger dizziness, vertigo, or nausea.
    • Seizures: Flashing lights or strobing effects can be dangerous for users with photosensitive epilepsy. Even subtle flickers can cause issues.
    • Cognitive Overload: Busy or overly complex animations can overwhelm users with cognitive impairments, making it hard for them to focus or understand the content.
    • Assistive Technology Interference: Screen readers and other tools can struggle with animations that change content dynamically, leading to confusion.

    These challenges highlight why designers need to think critically about when and how they use animations.

    Does Your Design Really Need Animation?

    Not every project calls for animation. Before you add that fancy effect, ask yourself:

    • Does it serve a purpose?
    • Will it help users navigate or understand the site?
    • Could it distract or overwhelm someone?

    Animations should always have a clear function, like drawing attention to a call-to-action or giving feedback on an interaction. If the animation doesn’t improve usability, it might be best to skip it.

    Making Animations Accessible

    If you must use an animation, here are some tips to ensure it doesn’t cause issues for people with cognitive or visual impairments:

    1. Keep It Simple: Avoid overly elaborate or decorative effects. Subtle transitions or fades can be just as effective without being overwhelming.
    2. Mind the Timing: Speed matters. Too fast, and users might get lost; too slow, and they could grow impatient. Aim for a balance that feels natural.
    3. Give Users Control: All animations should have visual and accessible controls to pause and play the animation. Always respect the prefers-reduced-motion media query.
    4. Focus on Purpose: Every animation should add value. Whether it’s guiding users or making content clearer, make sure it serves a meaningful purpose.

    A Quick Fix with prefers-reduced-motion

    One of the easiest ways to address motion sensitivity is by using the prefers-reduced-motion media query. This CSS feature checks if a user has reduced motion enabled on their device and adjusts animations accordingly.

    Here’s how you can tone down animations for users who prefer less motion:

    @media (prefers-reduced-motion: reduce) {  
      .animated-element {  
        animation: none;  
        transition: none;  
      }  
    }  

    Want to simplify rather than completely disable? Try this:

    @media (prefers-reduced-motion: reduce) {  
      .fade-in {  
        animation: fade-in 0.5s linear;  
      }  
    }  
    @keyframes fade-in {  
      from { opacity: 0; }  
      to { opacity: 1; }  
    }  
    

    This approach keeps your design functional while reducing the risk of discomfort for sensitive users.

    What Does WCAG Say About Animation?

    The Web Content Accessibility Guidelines (WCAG) offer clear rules about animations. Two of the most relevant criteria are:

    • 2.3.1: Three Flashes or Below Threshold
    • Avoid animations that flash more than three times per second. It’s a crucial step in reducing the risk of seizures.
    • 2.3.3: Animation from Interactions
    • If animations are triggered by user actions, make sure they can be disabled without affecting functionality.

    Following these guidelines helps ensure your site is usable for everyone.

    Testing Your Animations

    Testing is an essential part of designing accessible animations. Here’s how to do it effectively:

    • Check Motion Settings: Turn on the “reduce motion” setting on your device (available on macOS, Windows, iOS, and Android) and see how your site responds.
    • Try Keyboard Navigation: Ensure animations don’t interfere with keyboard functionality. Can users still tab through links and buttons smoothly?
    • Use Automated Tools: Tools like Lighthouse can catch accessibility issues related to animations.
    • Gather Feedback: Get input from real users, especially those with disabilities. They’ll provide insights you might not have considered.

    Accessible Animation with JavaScript

    Sometimes, you’ll need JavaScript to handle animations. You can still make them accessible by pairing JavaScript with prefers-reduced-motion.

    Here’s a quick example:

    const reduceMotion = window.matchMedia('(prefers-reduced-motion: reduce)');  
    if (reduceMotion.matches) {  
      // Turn off animations for users who prefer reduced motion  
      document.querySelector('.animated-element').style.animation = 'none';  
    } else {  
      // Keep animations for everyone else  
      document.querySelector('.animated-element').classList.add('run-animation');  
    }   

    This snippet ensures your animations adapt to user preferences without requiring manual toggles.

    Wrapping It Up

    Animations can be a powerful tool for creating engaging, interactive websites—but they should never come at the expense of accessibility. By keeping animations simple, purposeful, and user-controlled, you can deliver a better experience for all your visitors.

    Don’t forget to test your designs with real users and tools, and make use of features like prefers-reduced-motion to accommodate different needs. Thoughtful design is inclusive design, and accessible animations are a small change that can make a big difference. If you’re unsure if the animations on your website are accessible or would like an expert partner to help you get started, reach out to 216digital using the contact form below.

    Bobby

    November 14, 2024
    How-to Guides
    Accessibility, animation, How-to, web developers, web development, Website Accessibility
  • Understanding Focus Outlines for Web Accessibility

    Have you ever tried navigating a website without a mouse, relying only on your keyboard? It might seem unusual, but for many people with motor disabilities or visual impairments, this is their everyday reality. Focus outlines—the visual markers that highlight where you are on a page—are essential tools that make this possible.

    Unfortunately, these outlines often get overlooked or even removed during web design, leaving a significant number of users struggling to navigate sites effectively. Let’s break down what focus outlines are, why they matter, and how you can implement them to make your website more inclusive.

    What Is a Focus Outline?

    A focus outline is a visual indicator, often a highlighted border or underline, that appears around a web element when it gains keyboard focus. This outline helps users understand which interactive element they are currently on, whether it’s a link, button, form field, or other focusable component. For example, when a user tabs through a webpage, the focus outline moves from one element to the next, providing a visual cue about their current location on the page.

    This feedback is essential for users who cannot use a mouse and instead navigate by pressing the “Tab” key to move forward and “Shift + Tab” to move backward. For those relying on screen readers, focus outlines further aid in understanding the structure of a page, confirming the position on the screen, and reducing the cognitive load required to navigate the web effectively.

    Why Focus Outlines Matter for Accessibility

    Focus outlines aren’t just nice to have—they’re a must-have for accessibility. According to the Web Content Accessibility Guidelines (WCAG), specifically criterion 2.4.7: Focus Visible, mandate that any keyboard-operable interface must have a visible focus indicator. This ensures that users relying on keyboard navigation always know where they are on the page.

    Who Benefits from Focus Outlines?

    For users with motor disabilities, such as those who have difficulty controlling fine motor movements or are unable to use a mouse, keyboard navigation is a primary means of interacting with digital content. The focus outline serves as a reliable marker of where they are on the page, making navigation smooth and efficient. People with low vision or visual impairments who use high-contrast settings also rely on focus outlines for an additional layer of navigation support, enabling them to visually follow along.

    Legal and Ethical Responsibilities

    Beyond enhancing the user experience, implementing visible focus outlines is a legal and ethical responsibility for organizations. Without them, websites may fail to meet accessibility standards, putting them at risk of non-compliance with the WCAG guidelines. For organizations, following WCAG isn’t just about adhering to regulations; it’s about creating an inclusive experience that all users can navigate.

    How to Create Accessible Focus Outlines

    Making focus outlines accessible and noticeable is all about ensuring they stand out. Here are some tips:

    • Use Sufficient Color Contrast: Choose colors that contrast well with both the element and the background.
    • Choose a Noticeable Style: Solid, dotted, or dashed lines can all work, as long as they’re easily visible.
    • Adjust Thickness: A thicker outline can be more eye-catching and easier to see.

    How to Style Focus States Using CSS

    Outlines can be solid, dotted, or dashed lines, as long as they are visible. Adjusting the thickness can also make the outline more noticeable.

    Example: Basic Focus Outline with CSS

    button:focus,
    a:focus {
      outline: 3px solid #007acc;
    }

    In this example, we’ve applied a 3-pixel solid blue outline to buttons and links when they’re focused. Before finalizing colors, use tools like the WebAIM Contrast Checker to ensure they meet the recommended contrast ratio of at least 3:1 for user interface components.

    Add Background Effects

    For a more custom look, consider adding a background color or shadow effect:

    button:focus {
      outline: none;
      box-shadow: 0 0 5px 2px rgba(0, 122, 204, 0.8);
    }

    This replaces the default outline with a subtle glow, making the focused element stand out without clashing with your design. Just remember to test these styles to ensure they’re visible to everyone, including users with visual impairments.

    Avoiding Common Mistakes with Focus Outlines

    One of the most common pitfalls in web design is removing focus outlines entirely. Designers sometimes find default focus outlines unattractive and may remove them without providing a suitable replacement. While this might make the site look cleaner, it creates significant accessibility barriers for users relying on keyboard navigation. WCAG guideline 2.4.7 requires focus indicators for compliance, so removing focus outlines can result in a failure to meet accessibility standards.

    If you’re tempted to hide the default outline, remember that it’s better to customize it than to remove it. Replacing the outline with a custom design can enhance the aesthetics of your website without sacrificing accessibility. Just ensure that your custom design maintains a strong visual presence and sufficient color contrast.

    Another common mistake is creating focus outlines that blend too closely with the background. This can happen when designers use colors that don’t contrast well with surrounding elements or backgrounds. Remember, users with low vision may struggle to differentiate between similar shades, so it’s essential to test the visibility of focus outlines across various screens and devices.

    Testing Focus Visibility

    Testing is a crucial step to ensure your focus outlines are effective:

    1. Navigate Your Site Using Only the Keyboard: Press the “Tab” key to move through interactive elements and observe the focus outline.
    2. Check Every Interactive Element: Ensure that links, buttons, form fields, and other focusable components have a visible focus state.
    3. Assess Visibility and Consistency: The focus outline should be easily noticeable and consistent across your site.
    4. Accessibility Tools: Tools like Google Lighthouse or WAVE can check WCAG compliance, including focus outlines.

    Make Focus Outlines a Priority

    Focus outlines aren’t just a design detail—they’re a vital part of creating an inclusive web experience. By ensuring your site has clear and consistent focus indicators, you can make your website more accessible for everyone. So, take action today to ensure your website is accessible. Your customers—and your bottom line—will thank you!

    For personalized guidance on making your website ADA compliant, reach out to 216digital for an ADA briefing. Our experts are here to help you navigate the complexities of web accessibility and secure your business against potential legal risks.

    Kayla Laganiere

    November 13, 2024
    How-to Guides
    Accessibility, focus outlines, How-to, web developers, web development, Website Accessibility
  • Why Touch Targets Impacts Accessibility

    Imagine this: a customer visits your website, excited to snag a deal on their holiday shopping list. They’re scrolling through your page on their phone, ready to click “add to cart,”—but then they hit a roadblock. The buttons are too small, links are crowded together, and navigating your site becomes a frustrating game of “tap and hope.” Now imagine if that customer has limited dexterity or relies on assistive technology. For them, those tiny buttons and cramped links aren’t just an inconvenience; they’re a barrier.

    Accessibility issues like these don’t just affect your users’ experience—they impact your bottom line and even your legal compliance. Making sure your site’s touch targets are easy to interact with is one of the simplest yet most impactful changes you can make. In this guide, we’ll cover why large, accessible touch targets matter, how they boost usability for everyone, and what steps you can take to ensure your site is welcoming to all.

    What Are Touch Targets and Why Are They Important?

    Touch targets are interactive elements—such as buttons, links, and form controls—that users engage with as they navigate your website. The size and spacing of these elements can make or break the experience, especially for users on mobile devices or those with physical limitations. If touch targets are too small or closely spaced, users may struggle to click or tap accurately, leading to frustration and a poor experience. This can be particularly challenging for older adults and individuals with limited dexterity.

    Making touch targets sufficiently large and spaced out allows everyone to navigate and interact with your site more easily, enhancing both usability and inclusivity. This is a foundational aspect of web accessibility that ensures your website works well for all.

    WCAG Guidelines: Key Standards for Touch Target Size

    To provide clear guidance on accessible touch target sizes, the Web Content Accessibility Guidelines (WCAG) have established several success criteria. WCAG 2.1 and the updated WCAG 2.2 outline standards to help developers make online content accessible, mainly through adequately sized touch targets.

    Success Criterion 2.5.5 (Target Size)

    In WCAG 2.1, Criterion 2.5.5 specifies that interactive elements should meet a minimum touch target size of 44×44 pixels, making it easier for users with limited motor skills or assistive technology to select the right element.

    Success Criterion 2.5.8 (Target Size – Enhanced)

    WCAG 2.2 expands on this with Criterion 2.5.8, recommending even larger touch targets when interactive elements are positioned close together. This helps users avoid accidentally tapping the wrong element, especially on mobile devices or when using screen readers.

    These guidelines establish a foundation for accessible design, giving developers clear targets to create user-friendly, inclusive sites that reduce errors and improve the overall user experience.

    Best Practices for Designing Accessible Touch Targets

    With WCAG standards in mind, you can take steps to create touch targets that enhance usability. Here are some essential practices for implementing accessible interactive elements:

    Use Adequate Padding and Margin

    Padding and margins around buttons and links help ensure they meet minimum size requirements while maintaining a clean visual layout. For example:

    button {
      padding: 12px 20px; /* Increases padding for larger touch target */
      font-size: 16px;
    }

    Ensure Minimum Width and Height

    Using min-width and min-height properties guarantees that buttons and other elements stay at least 44×44 pixels, even when the element content is smaller. This maintains accessibility across different screen sizes.

    button {
      min-width: 44px;
      min-height: 44px;
    }

    Space Out Interactive Elements

    Placing enough space between buttons and links prevents mis-taps and ensures usability for all users, especially those on mobile devices or using assistive technologies.

    button, a {
      margin: 10px;
    }

    Add ARIA Attributes for Enhanced Accessibility

    ARIA attributes (Accessible Rich Internet Applications) add context to interactive elements for users relying on assistive devices. For instance, using aria-expanded or aria-haspopup on a menu button helps screen reader users understand its function.

    <button aria-expanded="false" aria-haspopup="true">Menu</button>

    Responsive Design: Ensure Touch Target Size Across Devices

    Since many users rely on mobile devices for browsing, it’s essential to make touch targets easily accessible on smaller screens. Using responsive CSS ensures that touch targets adapt to various screen sizes:

    @media (max-width: 600px) {
      button {
        padding: 15px 25px; /* Larger padding on smaller screens */
      }
    }

    Testing Touch Target Accessibility

    Once you’ve optimized your touch targets, testing is essential to ensure they’re functional and accessible. Here are a few testing strategies to confirm usability:

    • Manual Testing: Test your site on various devices (desktop, tablet, mobile) to ensure touch targets are easy to access and use.
    • Accessibility Tools: Tools like Google Lighthouse or WAVE can check WCAG compliance, including touch target sizes.
    • User Testing: Feedback from real users, particularly those with disabilities, is invaluable for assessing how accessible and user-friendly your touch targets are.

    Wrapping Up

    Improving touch target accessibility is just one of many steps toward making your website genuinely inclusive and user-friendly. By focusing on accessible design, you not only enhance the experience for users with mobility challenges and those using assistive technologies but also build a site that’s welcoming and intuitive for everyone. Following WCAG guidelines, using best coding practices, and regular testing are essential—but navigating these standards alone can be overwhelming.

    If you’re ready to take accessibility seriously and want to ensure your site is fully ADA-compliant, consider scheduling an ADA briefing with 216digital. Our team of accessibility experts can help you identify potential compliance issues, create actionable solutions, and guide you through the process of building a more accessible and inclusive website. Reach out today to learn how we can help safeguard your site and open new opportunities with ADA compliance.

    Greg McNeil

    November 8, 2024
    How-to Guides
    Accessibility, How-to, touch targets, web developers, web development, Website Accessibility
  • How to Build Accessible React Applications

    Building an accessible React application means designing a site that everyone, including people with disabilities, can use and enjoy. Accessibility in web apps isn’t just a legal or ethical responsibility—it’s also a best practice that improves user experience for everyone. React, with its dynamic and component-based nature, offers much flexibility, but without careful planning, accessibility can fall through the cracks. This guide will walk you through critical practices to build a more accessible React app, covering essential tools, effective HTML and ARIA usage, keyboard accessibility, and screen reader management.

    Why Accessibility in React Matters

    An accessible React app does not create obstacles for people who rely on assistive technology like screen readers, keyboards, or other devices. According to Web Content Accessibility Guidelines (WCAG), making web content accessible means people of all abilities can navigate, understand, and interact with your content. With tools and techniques tailored for React, you can ensure that users with disabilities get the best experience possible.

    Setting Up an Accessibility-Friendly Development Environment

    Setting up your React environment to catch accessibility issues early is a powerful way to build accessible applications. A highly recommended tool for React is eslint-plugin-jsx-a11y, which catches JSX-specific accessibility issues directly in your code editor.

    Installing eslint-plugin-jsx-a11y

    Install the plugin:

    npm install eslint-plugin-jsx-a11y --save-dev

    Configure ESLint: Add the plugin to your ESLint configuration file.

    {
      "plugins": ["jsx-a11y"],
      "extends": [
        "eslint:recommended",
        "plugin:jsx-a11y/recommended"
      ]
    }

    This plugin identifies accessibility issues in JSX, such as missing ARIA roles, empty <alt> attributes on images, and improper keyboard handling.

    The Power of Semantic HTML in React

    When it comes to accessibility, semantic HTML is your best friend. Semantic elements like <button>, <header>, and <nav> are designed to convey meaning and functionality to both browsers and screen readers. This minimizes the need for ARIA roles and additional attributes, as semantic HTML elements come with built-in keyboard accessibility and screen reader support.

    Examples of Semantic HTML in React

    Using semantic elements directly in React makes components accessible by default. For example:

    import React from 'react';
    function AppHeader() {
      return (
        <header>
          <h1>Welcome to My Store</h1>
          <nav>
            <a href="#home">Home</a>
            <a href="#products">Products</a>
            <a href="#contact">Contact</a>
          </nav>
        </header>
      );
    }
    export default AppHeader;

    Avoid Using <div> and <span> for Interactive Elements

    Avoid using generic elements like <div> and <span> to create buttons or links, as these don’t include native keyboard or accessibility functionality. Instead, use <button> and <a> elements to ensure proper accessibility and functionality. For example:

    function IconButton() {
      return <button aria-label="Open settings" onClick={() => alert('Settings')}>⚙️</button>;
    }

    Enhancing Accessibility with ARIA Roles (But Use Them Wisely)

    ARIA (Accessible Rich Internet Applications) can make custom elements accessible when there’s no HTML equivalent. However, it’s essential to use ARIA roles to enhance existing semantic elements rather than replace them.

    Using aria-label for Accessibility

    Sometimes, buttons or icons need additional context for screen readers. The aria-label attribute provides descriptive text to communicate functionality.

    function IconButton() {
      return <button aria-label="Open settings" onClick={() => alert('Settings')}>⚙️</button>;
    }

    Dynamic Updates with aria-live

    React apps often have dynamic content. Use aria-live regions to notify screen readers about important changes.

    function AlertMessage({ message }) {
      return (
        <div aria-live="assertive">
          {message}
        </div>
      );
    }

    Keyboard Accessibility and Focus Management

    Keyboard accessibility ensures users can navigate your app without a mouse, which is crucial for many assistive technology users. In React, managing keyboard focus is straightforward with hooks like useRef and useEffect.

    Setting Focus with useRef and useEffect

    You can use useRef to target an element and useEffect to set focus when a component mounts. This is useful for elements like modals, which should receive focus when they appear.

    import React, { useRef, useEffect } from 'react';
    function Modal({ isOpen, onClose }) {
      const closeButtonRef = useRef(null);
      useEffect(() => {
        if (isOpen) {
          closeButtonRef.current.focus();
        }
      }, [isOpen]);
      return (
        isOpen && (
          <div role="dialog" aria-modal="true">
            <p>Modal content here</p>
            <button ref={closeButtonRef} onClick={onClose}>Close</button>
          </div>
        )
      );
    }

    In this example, the close button gains focus when the modal opens, making navigation intuitive for keyboard users.

    Avoiding Focus Traps

    Focus traps occur when users get “stuck” within an element, such as a modal, and can’t return to the main content. Ensure that focus can move freely between interactive elements and provide a way to close modals with the Escape key.

    Best Practices for Accessible Interactive Elements

    When building custom components, pay attention to how they’ll be used with a keyboard:

    Provide Clear Labels for Inputs

    Forms are essential in any application, and labeling form controls is critical for accessibility. Use labels effectively with inputs, either through <label> elements or aria-label attributes.

    function NameInput() {
      return (
        <label htmlFor="name">
          Name:
          <input type="text" id="name" aria-required="true" />
        </label>
      );
    }

    Accessible Modals

    For custom modal components, set the role= "dialog" and aria-modal= "true" attributes, which inform assistive technology that the content is a modal.

    Testing Focus

    After adding interactive elements, test that each one can be reached and activated using only the Tab, Enter, and Escape keys. This ensures full keyboard accessibility.

    Managing Screen Reader Navigation in SPAs

    Single Page Applications (SPAs) often update content dynamically without full page reloads, which can make it difficult for screen reader users to keep track of changes. When the main content area updates, shift focus to the new content or provide a way for screen readers to be alerted about the change.

    Example: Setting Focus on Page Updates

    import React, { useEffect, useRef } from 'react';
    function ContentArea({ content }) {
      const contentRef = useRef();
      useEffect(() => {
        contentRef.current.focus();
      }, [content]);
      return (
        <main tabIndex="-1" ref={contentRef}>
          {content}
        </main>
      );
    }

    Here, the main content area receives focus after each update, helping screen reader users navigate SPAs more easily.

    Testing Your React App for Accessibility

    Testing is crucial to ensure your React application meets accessibility standards. Here are some testing methods and tools:

    1. Manual Testing: Use keyboard-only navigation to interact with your app, checking that all elements are accessible and usable. Verify that custom elements respond to the Tab, Enter, and Escape keys.
    2. Screen Readers: Test with a screen reader like NVDA (for Windows) or VoiceOver (for macOS). Experience the app as a screen reader user to see how well content updates and ARIA roles are conveyed.
    3. Automated Tools: Tools like Google Lighthouse or WAVE identify many accessibility issues. They’re helpful for quickly checking common problems, although they don’t replace manual testing.

    Conclusion

    Building accessible React applications takes effort but is entirely achievable with the right techniques and tools. Start by setting up your development environment with eslint-plugin-jsx-a11y to catch common issues, and always prioritize semantic HTML elements for inherent accessibility. ARIA roles are powerful but should be used to enhance—not replace—standard HTML.

    Ensuring keyboard accessibility, managing focus in SPAs, and regularly testing for accessibility can make a world of difference for users. By following these practices, you’re not only meeting WCAG standards but also creating a better user experience for everyone.

    Need help?  Reach out to 216digital using the contact form below for a complimentary ADA briefing.

    Bobby

    November 6, 2024
    How-to Guides
    ARIA, How-to, React, web developers, web development
  • Using NVDA to Test Web Accessibility

    Making your website accessible isn’t just a checkbox to tick—it’s about creating a space where everyone feels welcome. Imagine trying to browse a site only to hit wall after wall because it wasn’t designed with all users in mind—that’s the reality for millions of people with disabilities. One of the most effective ways to understand and improve your site’s accessibility is by testing it with tools like NVDA (NonVisual Desktop Access). NVDA is a free, open-source screen reader for Windows that provides audio feedback, enabling users who are blind or visually impaired to explore and interact with digital content.

    If you’re a developer or designer aiming to make your website user-friendly for everyone, testing with NVDA can be a real eye-opener. This guide will walk you through everything you need to get started—from setting up NVDA to identifying common accessibility barriers. We’ll also compare NVDA with other screen readers and share tips on integrating accessibility checks into your workflow.

    Why Testing with a Screen Reader Matters

    Testing with a screen reader is crucial for building websites that everyone can use and enjoy. Did you know that over 8 million people in the United States have a visual disability? Worldwide, an estimated 2.2 billion people are affected by some form of visual impairment. That’s a considerable number of users who rely on screen readers like NVDA to navigate the web. Yet, despite this need, studies show that 95.9% of the world’s top million homepages still have detectable accessibility issues, many of which directly impact screen reader users.

    Common Accessibility Barriers

    While standards like the Web Content Accessibility Guidelines (WCAG) exist to help ensure content is accessible, there’s still a gap between ticking the compliance boxes and actual usability. Some common accessibility barriers impacting screen reader users include:

    • Missing or Incorrect Alt Text: Without alt text, images lack context, making it hard for users to understand what’s on the page.
    • Improper Heading Structure: Jumping from an H1 to an H3 heading (and skipping H2) can make navigating a page disorienting.
    • Inadequate Link Descriptions: Using link text like “Click here” doesn’t tell users where the link will take them.
    • Lack of Keyboard Navigation: If elements aren’t reachable by the keyboard, users may not be able to navigate away from certain sections.

    By testing your site with a screen reader like NVDA, you can spot and fix these barriers directly, ensuring your content is genuinely usable—not just technically accessible. This step is vital for engaging a wide audience, including customers who rely on screen readers for equal access. 

    Plus, by prioritizing screen reader accessibility, you’re not just meeting legal requirements; you’re showing that your brand values inclusivity, which can resonate with customers and build loyalty.

    Getting Started with NVDA

    Ready to dive in? First, you’ll need to install NVDA on a Windows computer. Just head over to its official website and follow the straightforward instructions. Once it’s installed, take a few minutes to explore the settings. NVDA lets you adjust things like speed, voice pitch, and how much information it reads out loud. Tweaking these settings can make your screen reader testing smoother and help you catch all the essential details without getting distracted.

    Understanding the Basics of NVDA

    At first glance, NVDA might seem a bit overwhelming, but don’t worry—once you get the hang of a few essential controls, you’ll be navigating like a pro. The main control is the Insert key, which you use along with other keys to execute commands. For example, pressing Insert + Spacebar toggles between browse and focus modes, showing how users move between different sections and interact with elements on your site.

    Key Shortcuts to Know

    • Tab: Move through interactive elements like buttons and links.
    • Shift + Tab: Go back through items, helping you check the flow of navigation.
    • H: Navigate through headings in sequence (Shift + H moves backward), which is crucial for accessibility.
    • K for links or G for graphics: Jump to specific content, helping you quickly assess if important items are accessible.

    Testing for Accessibility Barriers with NVDA

    Once you’re comfortable with NVDA, it’s time to put your website to the test. The goal is to see how easy (or difficult) it is for a screen reader user to find and understand information on your site.

    Check Your Navigation Structure

    Screen reader users rely heavily on clear navigation. Headings should be marked in a logical order, and the Tab key should move through items sensibly. As you use NVDA, please pay close attention to how it announces headings, links, and interactive elements. For instance, links labeled “Read More” can be confusing, while “Learn More About Our Services” is much more straightforward. Descriptive link text is vital to helping screen reader users navigate confidently.

    Confirm Image Descriptions

    Proper alt text is a must for images. Use the G key to move through images and listen to the descriptions NVDA reads aloud. The alt text doesn’t need to be lengthy—just informative enough to give users an idea of the image’s purpose.

    For additional information about alt text, read our article “Understanding Image Alt Text Descriptions.”

    Test Interactive Elements Like Forms

    Forms can be tricky for screen reader users if they’re not labeled well. As you move through form fields, listen to the labels NVDA reads. Each field should have a clear label, and error messages should be accessible, too. Testing with NVDA can reveal unlabeled fields or hidden error messages that might make filling out forms difficult.

    Common Accessibility Barriers to Watch For

    Using NVDA can help you spot common barriers that affect accessibility:

    • Keyboard Traps: These occur when users get stuck in one part of the page. Use the Tab and Shift + Tab keys to move around; if you find yourself stuck, it’s likely a keyboard trap.
    • Focus Indicators: Screen reader users (and keyboard users in general) need a visible marker to show where they are on the page. Test this by tabbing through your site to see if each interactive element has a clear indicator.
    • Content Flow: Listen to your site in linear order, from top to bottom. Does it make sense as you go? Unclear structure or skipped headings can confuse users trying to navigate the content in a meaningful order.

    Documenting What You Find

    As you test, it’s helpful to document any issues you come across. Be specific: note where each issue happens, what the problem is, and why it’s an accessibility issue. For example, if a button lacks a label, describe which button it is, where it’s located, and how this impacts screen reader users. Including step-by-step details on how you tested (like key sequences or what NVDA readout) can also help your team quickly recreate and fix the issue.

    Trying Out Other Screen Readers

    While NVDA is a fantastic tool, remember that users rely on different screen readers like JAWS or VoiceOver on Apple devices. Testing with more than one screen reader can uncover accessibility issues that one tool might miss. NVDA is particularly good with dynamic content and ARIA (Accessible Rich Internet Applications) attributes. So, if you can, try testing with multiple screen readers to get a fuller picture of your site’s accessibility.

    Making Accessibility Part of Your Process

    Accessibility testing with NVDA shouldn’t be a one-time thing—it works best when it’s part of your development process from the start. By catching issues early, you’ll avoid significant fixes later and create a better experience for everyone. During design, consider accessibility-friendly patterns like high-contrast colors and adjustable font sizes. During development, use NVDA to test as you go and do a final check once your site is live.

    And if possible, getting feedback from users with disabilities can be incredibly valuable. While NVDA can help you simulate a screen reader experience, real users bring real-world insights that can highlight usability issues you might not think of.

    Wrapping Up

    Using NVDA to test your website’s accessibility is a powerful step toward creating a more inclusive online experience, but there’s so much more to accessibility than just technical adjustments—it’s about making your site welcoming to everyone, including customers who rely on assistive technology. 

    To help you navigate the broader world of ADA compliance and web accessibility, consider scheduling a briefing with 216digital. Our team can walk you through key accessibility requirements, share insights into your site’s current compliance level, and guide you on building a sustainable, accessible web presence. Let’s work together to make your website an inclusive, welcoming space for all users. Schedule your ADA briefing with 216digital today, and take the next step toward true digital accessibility.

    Kayla Laganiere

    November 5, 2024
    How-to Guides
    Accessibility, Accessibility testing, ADA Compliance, NVDA, web developers, Website Accessibility
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