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  • When Is a Skip Link Needed?

    We’ve all been on websites that greet us with massive headers, menu bars crammed full of links, or flashy ads stretching across the top. With a mouse, you can scroll or click straight to the section you care about. But if you rely on a keyboard, you’re stuck tabbing through every link and button in that menu before you reach the main story. It can feel like trudging through a maze when you just want to dive into the content.

    A skip link offers a simple shortcut: it lets keyboard users jump over that repeated stuff and land exactly where they need to be. In this article, we’ll explore how skip links fit into the Web Content Accessibility Guidelines (WCAG), why they matter for anyone who doesn’t browse with a mouse, and how they can make a site more enjoyable for all visitors—even the ones who love to scroll.

    What Is WCAG’s Bypass Blocks Rule?

    WCAG’s Success Criterion 2.4.1, known as “Bypass Blocks,” focuses on letting users skip past content that appears on every page, such as headers, navigation menus, and sidebars. These areas can become barriers for people who rely on keyboard navigation or use screen readers, since they have to listen to or Tab through every link each time they land on a new page.

    Mouse users can ignore repeated elements by moving their cursor directly to the main section of the page. But if you are using a keyboard only, you have to press the Tab key multiple times to get beyond the menu or header. This extra effort can be frustrating. By contrast, a skip link makes it possible to jump straight to the main content with a single press of the Tab key and an Enter or Space to activate it. Cutting down on keystrokes is a big boost to usability and can remove physical strain for users with motor disabilities.

    Do Landmarks and Headings Count as Bypass Tools?

    Some people think that WCAG’s requirements force you to include a skip link no matter what. However, WCAG does not specifically demand that you place a “Skip to Main Content” link on your pages in every scenario. If you use proper HTML5 sectioning elements like <main> or set up ARIA landmarks with role= "main", you can fulfill the technical requirement.

    When you use clear heading structures (<h1>, <h2>, etc.) and assign landmarks (role= "navigation", role= "banner") to your layout, many screen readers allow users to jump from one landmark or heading to another. This means they can skip large chunks of repeated content. However, there is a key drawback: these landmark shortcuts are tied to assistive technology. Keyboard-only users without a screen reader do not benefit from these features, because landmarks are not accessible through simple keystrokes like Tab. That is where a skip link proves especially helpful, providing an obvious and direct way to move focus into the main content.

    Why a Skip Link Is Still Best Practice

    Even if you are technically compliant with WCAG, many experts still recommend a skip link. Here’s why:

    1. Keyboard-Only Users: Landmarks may help screen reader users, but they are not available to someone who only has a keyboard. A skip link is the only direct and reliable way to jump over repetitive elements.
    2. Users with Motor Disabilities: Each extra keystroke can cause strain. Reducing the need to press Tab repeatedly makes it easier for people with limited mobility to explore your site.
    3. Users with Cognitive Disabilities: Repeated menus and banners can be visually overwhelming and distracting. A skip link streamlines the experience by letting users focus on the main content faster.

    Other Tools That Help With Page Navigation

    • Provide a Skip Link: A short text-based link such as “Skip to Main Content” at the top of the page is a universal solution.
    • Use HTML Sectioning Elements: Properly labeling <header>, <main>, and <footer> can help screen reader users identify page sections.
    • Implement a Logical Heading Structure: When headings form a clear outline, it is easier for people to scan or jump to key areas, especially when assistive technology is involved.

    Alternative Navigation Aids

    While a skip link is vital, it’s not the only accessibility tool you can use. ARIA landmarks, for example, let you define elements like role= "navigation", role= "banner", or role= "main". Screen readers can use these roles to move focus to each region. Another strategy is to include access keys, which assign keyboard shortcuts to major parts of your site. Yet, these approaches are typically helpful only to those who know how to use them and have compatible assistive technology. For most keyboard users, a skip link remains the clearest and simplest tool.

    How to Add a Skip Link the Right Way

    A skip link should do more than just jump down the page; it needs to work with the keyboard in a smooth way. Here’s how:

    Position the Link as the First Focusable Element

    The best practice is to place the skip link at the very top of your page. This ensures it is the first element that gets focus when someone tabs through the page. A common method is to link to the main content area, marked by an ID like id= "main-content".

    Ensure Proper Keyboard Functionality

    When users activate the skip link, focus should land right on the main content area. For this to happen, that target element must be focusable. If <main> or the first heading is not normally focusable, you can add tabindex= "-1" to make it work. This step also helps users who use screen magnifiers, because the focus moves right to the main section visually.

    Example:

    <a href="#main-content">Skip to Main Content</a>
    <!-- Header, Navigation, and other repeated content -->
    
    <main id="main-content" tabindex="-1">
        <!-- Main content -->
    </main>
    Or, if you want to move focus to the first heading:
    <a href="#first-heading">Skip to Main Content</a>
    <!-- Header, Navigation, and other repeated content -->
    
    <h1 id="first-heading" tabindex="-1">Welcome to Our Site</h1>
    <!-- Main content -->

    Ensure the Skip Link Is Visible When Focused

    Many designers hide the skip link until it gains focus. While this can keep the page looking tidy, it’s important that the link is fully visible and noticeable the moment someone tabs onto it. This visibility ensures that keyboard users know there is a helpful tool available. In some designs, leaving the skip link in plain sight all the time may be the best approach.

    Mistakes to Avoid With Skip Links

    Even if you add a skip link, a few errors can stop it from working as intended:

    • Improper Hiding Techniques: If you use display: none; or visibility: hidden;, screen readers will not detect the link at all. Instead, use off-screen positioning so it remains accessible.
    • Non-Focusable Targets: Forgetting to add tabindex= "-1" to the target means the user might land near the content but not actually focus on it. This can confuse people using screen readers or screen magnifiers.
    • Skipping Too Much Content: Your skip link should jump over repeated menus, but it should not force users to skip crucial information, like an important heading that explains the page’s purpose.

    Check That Your Skip Link Actually Works

    Testing makes sure your skip link works well:

    1. Keyboard Testing: Turn off your mouse and try to navigate the site by tapping through. Watch for the link to show up, and check that it drops you into the main area.
    2. Assistive Technology Testing: Use a screen reader to confirm that your skip link is announced and that it moves focus correctly.
    3. Cross-Browser Compatibility: Test in different browsers (Chrome, Firefox, Safari, Edge) to confirm that the skip link behaves the same everywhere.

    Make Navigation Easy for Everyone with 216digital

    Including semantic elements and ARIA landmarks can make your site meet the minimum requirements of WCAG, but offering a dedicated skip link goes a step further by improving usability for keyboard-only users, people with motor disabilities, and users who may become overwhelmed by repeated menus. Rather than viewing accessibility as a set of rules to follow, think of it as a way to create a smoother, more welcoming experience for all.

    If you want a site that not only checks the compliance box but also feels inclusive to every visitor, consider working with a partner who understands the importance of thoughtful navigation. At 216digital, we specialize in designing web experiences that work for everyone. A skip link may seem like a small touch, but it can make a world of difference for those who need it. Let’s make the web more inclusive together.

    Greg McNeil

    March 21, 2025
    How-to Guides
    skip link, WCAG, WCAG conformance, web developers, web development
  • How to Make Websites Accessible for Cognitive Disabilities

    When was the last time you visited a website and ended up completely confused? Maybe it had flashing ads, a messy layout, or awkwardly placed menus. Now, imagine dealing with this sort of frustration on almost every site you visit—because your brain processes information a bit differently. Unfortunately, that’s the daily experience for many individuals. With 13.9 percent of U.S. adults having some sort of cognitive disability, this leaves millions of Americans unable to navigate the web.

    In this article, we’ll explore how cognitive disabilities affect web usage, the challenges they pose, and how you can adjust your design to be more welcoming. The good news is that creating a more inclusive website doesn’t have to be complicated. Small tweaks, like adding clear labels or allowing extra time to complete tasks, can have a massive impact. Let’s dive in!

    Understanding Cognitive Disabilities

    Cognitive disabilities influence how someone interprets and processes information. They can affect attention span, memory, comprehension, problem-solving skills, or social interactions. The impact varies from person to person, but there are shared themes. Some individuals may need larger text and simpler language, while others might require more time or predictable page layouts. Although these needs may differ, the core principle remains the same: clarity is key.

    Generally, cognitive disabilities can be divided into two main groups:

    • Functional Cognitive Disabilities: These conditions might be less severe but can still disrupt daily routines. Examples include learning disabilities, ADD/ADHD, dyslexia, or dyscalculia.
    • Clinical Cognitive Disabilities: These tend to be more profound or long-term, such as autism spectrum disorder, traumatic brain injury, Down syndrome, dementia, and Alzheimer’s disease. In all cases, designing websites with an emphasis on simplicity, structure, and user-friendly navigation goes a long way.

    Common Types of Cognitive Disabilities and Their Effects

    Each type of cognitive disability can pose different obstacles online. Here are a few examples:

    • Dyslexia: Reading difficulties, especially with dense paragraphs.
    • ADHD: Hard time focusing on cluttered or rapidly changing pages.
    • Dyscalculia: Challenges with numeric or math-heavy tasks, such as checkout forms.
    • Auditory Processing Disorder: Struggles with audio content lacking captions.
    • Visual Processing Disorder: Difficulty interpreting complex visuals or layouts.
    • Memory Impairments: Problems recalling steps in sequences, like multi-page forms.
    • Autism Spectrum Disorder: Sensory overload triggered by certain fonts, colors, or animations.

    How These Disabilities Affect Web Usage

    It’s important to remember that cognitive disabilities manifest uniquely in each person. Designing with clarity and adaptability ensures a broader audience can engage more comfortably. Ordinary tasks such as ordering groceries or completing a job application become far more accessible when pages are uncluttered and navigation is logical. To achieve this, adopting user-centered methods and testing your designs can reveal hidden issues.

    Key Challenges for Cognitive Accessibility

    Overwhelming Cognitive Load

    We’ve all seen websites that feel like a newspaper glued onto your screen—crammed text, ads, sidebars, and banners everywhere you look. Users with cognitive disabilities often struggle to pick out the key information on such pages. Even something as simple as bulleted lists or subheadings can help prevent that sense of overload.

    Navigation Barriers

    If you’ve ever clicked a menu and had zero idea where to go next, you know how frustrating poor navigation can be. Sites with unclear or hidden menus, inconsistent layouts, and random page names create extra hurdles for people with cognitive disabilities. Offering a straightforward menu, a search bar, and a site map will help all users feel in control.

    Complex Forms and Inputs

    Nobody likes forms that ask too many questions—but for people with cognitive disabilities, it’s even tougher. Vague field labels, surprise questions, and steps that rely on memory can cause confusion and mistakes. Straightforward instructions and friendly error messages can turn a chore into a breeze.

    Inconsistent or Distracting Design Elements

    Blinking ads, auto-refreshing slideshows, and colors that clash might grab attention, but they can also distract or confuse someone who’s trying hard to focus. Inconsistent layouts—like having the search bar in a different place on each page—can also leave users guessing. Keeping things steady and predictable is a win for all.

    Time-Sensitive Tasks

    You’re halfway through a form, trying to enter your address, and suddenly, you get logged out. Then you lose everything you typed. That’s annoying for anyone, but imagine if it happens often because you need more time to read or type. Flexible time limits and a warning before logging out can ease this pressure and show respect for different reading or typing speeds.

    WCAG Guidelines for Cognitive Accessibility

    The Web Content Accessibility Guidelines (WCAG) were created to help make the internet more usable for everyone—including people with disabilities. Developed by the W3C, these guidelines lay out best practices for building websites that are easier to navigate, read, and interact with. While WCAG covers a wide range of needs, it’s especially helpful when it comes to supporting people with cognitive disabilities.

    For individuals who struggle with memory, attention, problem-solving, or language processing, small design choices can make a big difference. WCAG 2.2 includes updates that directly address those needs—like giving users more time to finish tasks, making instructions clearer, and cutting down on distractions that might make it hard to focus.

    Think of WCAG as a toolkit that helps you build a site that’s more inclusive and user-friendly.

    Tried-and-True Practices for Cognitive Accessibility

    Clear, Concise Content

    • Straightforward Language: Write like you’re speaking to a friend while still being professional—jargon should be explained if it’s absolutely necessary.
    • Short Paragraphs and Lists: Make it easy to skim by breaking text into sections. Bullet points and short paragraphs help focus attention.
    • Thoughtful Headings: Headings provide a quick roadmap of the page. They’re also handy for anyone using a screen reader to jump between sections.
    • Text Alternatives: Use alt text for images and captions for video so people who struggle with visual or auditory processing can still follow along.

    Straightforward Navigation

    • Consistency: Keep your menus, logos, and search bar in the same spots on every page. This predictability helps people know exactly where to look.
    • Descriptive Labels: Instead of a generic “Learn More,” say something like “View Our Product Line.” Users shouldn’t have to guess where a link will take them.
    • Avoid Sudden Refreshes: If the page absolutely must reload or update automatically, let the user know beforehand—or give them control.

    Forms That Don’t Confuse

    • Explain Each Step: If the form is long or complex, provide a brief overview of why you need this info and how to fill it out.
    • Group Fields Logically: Put personal info in one section, payment details in another, and label each field clearly.
    • Useful Error Messages: “Invalid entry” doesn’t really help. “Please enter a valid email address” is much clearer.
    • Password Manager Support: Some people can’t remember lots of usernames and passwords—avoid any code that interferes with auto-filled credentials.

    Reducing Distractions

    • Clean Layouts: Keep a consistent, minimal approach to layout, with important info easy to find.
    • Minimal Animations: Flashing images or pop-up ads can be overwhelming, especially for people with ADHD or autism. If animation is crucial, give users a way to pause or hide it.
    • Customization Options: If possible, let visitors adjust text size, contrast, or spacing so they can create a more comfortable reading environment.

    Tackling Time Constraints

    • Extend Session Times: If your site automatically logs people out, give them a warning and a way to keep going.
    • Auto-Save: Nothing is more discouraging than losing everything after spending 15 minutes filling out a form. An auto-save feature can be a lifesaver.
    • Flexible Deadlines: If a task or process has a time requirement, consider allowing extra time or offering a simple way to request it.

    Helping with Memory and Task Completion

    • Familiar Icons: A magnifying glass for search is universally recognized—using something obscure forces a visitor to learn new symbols.
    • Progress Bars: For multi-step tasks, let users see how far they’ve come and how much is left. This can ease anxiety and keep them moving forward.
    • Save Preferences: Whether it’s language settings or preferred font sizes, remember these choices so returning visitors don’t have to redo them.

    Testing and Ongoing Refinements

    • Automatic Tools: Programs like Google Lighthouse or WAVE can highlight accessibility problems, but they’re no substitute for real testing.
    • Manual Checks: Try your site with screen readers or text-to-speech software. It might reveal a few blind spots.
    • Ask Real Users: Feedback from people who live with cognitive disabilities is invaluable. They’ll notice details or problems that might slip by everyone else.
    • Regular Updates: Technology and standards keep evolving. Plan a routine review of your site’s accessibility features, so you stay ahead of any issues.

    Making Web Accessibility a Priority

    Making a website more accessible for people with cognitive disabilities doesn’t require a complete overhaul—it starts with awareness and intentional design. When you prioritize clarity, predictability, and flexibility, you’re not just meeting the needs of some users; you’re improving usability for everyone who visits your site. Every adjustment, from a well-placed heading to a thoughtful timeout warning, can make a meaningful difference.

    If you’re unsure where to start or how to move forward, 216digital is here to help. We work with businesses of all sizes to identify gaps, implement best practices, and build experiences that are truly usable—by everyone. Accessibility isn’t a one-time fix, it’s an ongoing commitment—and we’re ready to walk that path with you.

    Greg McNeil

    March 20, 2025
    WCAG Compliance
    Accessibility, cognitive disabilities, WCAG, WCAG Compliance, WCAG conformance, Website Accessibility
  • Getting Focused: Why Focus Order Matters for Web Accessibility

    Most people never think about what it would be like to navigate a website without using their mouse. This is a reality for many users with visual or motor impairments. They rely on using other input modalities, such as the keyboard or gestures, to navigate a web page. This is where focus order comes into play.

    In this post, we’ll look at what focus order is, why it’s so important, how it connects to the Web Content Accessibility Guidelines (WCAG), and the most common issues you’ll want to fix. Then, we’ll share a few tips on how to test and improve it on your own site.

    Life Without a Mouse

    Picture going through your favorite website using only your keyboard. You press Tab to jump from one link or button to another. If the focus order is set up right, you’ll move through the page in a smooth, logical sequence, usually from top to bottom. But if it’s not, you could land somewhere unexpected or miss entirely essential parts of the page.

    For anyone who can’t use a mouse, a messed-up focus order often leads to frustration. Improper focus order can lead to the cursor jumping around the page illogically or preventing them from using necessary functionality.

    Avoiding Common Pitfalls

    1. Skipping Interactive Elements: If a link or button is not coded using the proper semantic HTML tag or does not have the correct attributes, it will not be focusable at all, and users who can’t use a mouse will be unable to interact with the element.
    2. Jumping in Strange Ways: If you rely on random tabindex values or a messy HTML structure, the focus may go from the header to a random footer link before bouncing back up. That’s tough to follow.
    3. Getting Trapped: Pop-ups, modals, and iframes can trap keyboard users if the code doesn’t let them tab out. People might get stuck until they refresh the page.
    4. Invisible Focus: Many designers, developers, or store owners choose to hide the focus outlines for aesthetic purposes without realizing how many people rely on them to navigate the site. Without visible focus outlines, motor-impaired users have no idea which element is currently focused on or selected.

    The WCAG Connection

    Focus order plays a key role in meeting the standards laid out in WCAG. Some of the main ones include:

    • 2.4.3 (Focus Order, Level A): Content should follow a logical order when tabbing through the page.
    • 2.1.1 (Keyboard, Level A): All site functions should work with only a keyboard.
    • 2.4.7 (Focus Visible, Level AA): People should see which element is active at all times.
    • 2.4.11 & 2.4.12 (Focus Not Obscured, WCAG 2.2, Levels AA & AAA): The focused element has to remain visible instead of scrolling off-screen.

    Meeting these criteria helps make sure your site is accessible and much easier to navigate.

    Simple Tips to Get It Right

    • Use the DOM Order: Write your HTML in the order you want people to move through the page. That way, you don’t have to force things with unique attributes.
    • Use Correct Elements: If you have something clickable, make it a <button> or <a>. This makes it automatically focusable without extra work.
    • Be Careful With tabindex: tabindex= “0” can help include an element in the natural focus sequence. tabindex= “-1” keeps something out of the normal flow but still lets you focus there with scripts. High or random values can create chaos.
    • Manage Modals Properly: When a modal pops up, focus should jump into it. People should be able to tab around inside and close it without getting stuck. Once it’s closed, the focus should return to the element that opened it.
    • Keep Focus Visible: If your brand style doesn’t match the default outline, customize it with a high-contrast border or box-shadow. Whatever you do, make sure people can still see where they are on the page.

    Testing and Tweaking Your Site

    1. Manual Testing – Put your mouse away and try tabbing through the page. Ask yourself if the order makes sense and if you can reach everything you need.
    2. Browser Tools – Chrome DevTools and Firefox Accessibility Inspector can show you how each element appears in the accessibility tree, which can help you spot weird focus flows.
    3. Automated Tests – Tools like WAVE and Lighthouse are helpful for flagging fundamental problems, though they won’t catch everything.
    4. Real Users – If possible, ask people who rely on keyboard navigation to test your site. They’ll be the quickest to notice focus issues you might miss.

    Wrapping Up

    Focus order might sound like a small detail, but it’s a massive deal for those who rely on the keyboard to get around. A logical, precise tab sequence helps keep your site user-friendly, no matter who’s visiting. If you’re worried about your site’s accessibility, it’s never too late to run an audit or refresh your code.

    Need extra help? Contact 216digital, where we specialize in creating accessible websites that work well for everyone. Whether you just need a quick review or a complete accessibility plan, we’re here to make your site feel welcoming for all kinds of users.

    Greg McNeil

    March 19, 2025
    How-to Guides, WCAG Compliance
    focus order, WCAG, WCAG conformance, web developers, web development
  • Captions or Subtitles: What’s the Difference?

    You’ve probably used them without a second thought—watching a movie in another language, scrolling social media with the sound off, or trying to follow dialogue in a noisy room. But have you ever noticed that sometimes the text includes sound effects and speaker names, while other times it’s just the spoken words?

    It’s easy to assume captions and subtitles are the same, but they serve different purposes. If you’ve ever struggled to keep up with fast dialogue or wished for more context in a quiet scene, you’ve already experienced the difference—maybe without even realizing it.

    So, what really sets them apart, and why does it matter? Let’s break it down.

    What Are Captions?

    Captions do more than just show dialogue—they make videos accessible for people who are deaf or hard of hearing. They include spoken words and crucial audio cues such as background noises, tone changes, and speaker identifications.

    Additionally, captions help content creators comply with important accessibility guidelines like the Web Content Accessibility Guidelines (WCAG), the Americans with Disabilities Act (ADA), and Section 508.

    Types of Captions

    Closed Captions (CC) give viewers control to switch captions on or off and even adjust their appearance. Think YouTube, Netflix, or Zoom.

    Open Captions stay visible all the time. They’re perfect for social media videos, events, or public places where you can’t rely on viewers to activate captions themselves.

    What Are Subtitles?

    Subtitles primarily translate spoken words into another language for viewers who can hear but might not understand what’s being said. Unlike captions, subtitles typically skip audio cues and speaker names. They’re great for international movies or videos aimed at a global audience.

    Subtitles vs. Captions: Key Differences

    FeaturesCaptionsSubtitles
    PurposeAccessibility for Deaf/ Hard-of-hearingLanguage Translation
    Includes Sound Effects?YesNo
    Speaker Identification?YesNo
    Non-verbal Audio Cues?YesNo
    Assumes Viewer Can Hear?NoYes

    Why Are Captions Important for Web Accessibility?

    Captions create truly inclusive content accessible to everyone. Beyond meeting legal requirements, captions help businesses avoid compliance risks and potential lawsuits.

    But captions have benefits beyond compliance—they boost SEO by enabling search engines to index your video content effectively. They enhance viewer engagement, especially in quiet or noisy environments, and help non-native speakers follow along more easily, improving comprehension and retention.

    Open vs. Closed Captions: Which Should You Use?

    Choosing between open and closed captions depends on your content and audience.

    Open Captions are excellent for social media, live events, and public displays, where activating captions isn’t practical. They ensure every viewer can immediately access your message without additional steps.

    Closed Captions are ideal for platforms like YouTube or Netflix, where viewers prefer customizing their caption viewing experience. They’re also essential for educational videos, multilingual content, or professional presentations, where accuracy and personalization enhance viewer experience.

    How to Add Captions to Your Digital Content

    Adding captions can be straightforward, whether you choose manual or automated methods.

    Manual captioning involves creating captions yourself or with professional tools like Adobe Premiere Pro or YouTube Studio. This ensures accuracy and is highly recommended for educational and professional content.

    Automatic captioning services like YouTube auto-captions or platforms such as Rev.com provide quick results but may vary in accuracy. Always review and correct auto-generated captions to maintain quality and compliance.

    Understanding caption file formats is also beneficial. Popular formats include SRT (.srt), widely compatible across platforms like YouTube and Vimeo, and VTT (.vtt), ideal for web-based videos with additional formatting options.

    How to Add Captions

    • Create or auto-generate captions.
    • Review and edit carefully for accuracy.
    • Export the appropriate caption file.
    • Upload the caption file to your video platform

    Best Practices for Creating Accessible Captions

    • Prioritize Accuracy: Always proofread and edit captions.
    • Ensure Readability: Choose clear fonts and ensure strong contrast.
    • Be Concise and Clear: Keep captions brief but sufficient to communicate context.
    • Clearly Identify Speakers: Use identifiers like [John]: to clarify speakers.
    • Strategically Place Captions: Position captions without blocking essential visuals, typically at the bottom of the screen.

    Captions & Subtitles: Enhancing Your Content

    Captions and subtitles aren’t merely text overlays—they enhance viewer experiences, improve accessibility, and expand your content’s reach. By captioning thoughtfully, you’re making your videos richer and more inclusive.

    Looking to improve accessibility on your website? At 216digital, we’re ready to help. Reach out via our contact form below and schedule an ADA briefing. Let’s explore how we can elevate your digital presence and engagement together.

    Greg McNeil

    March 10, 2025
    WCAG Compliance
    Accessibility, captions, Closed caption, subtitles, videos and audio content, WCAG, WCAG Compliance, Web Accessibility
  • How BITV 2.0 Impacts Public Websites in Germany

    If you build or manage websites, you might have heard about accessibility rules in different countries. One of the key regulations in Germany is called BITV 2.0. It helps ensure that public websites and mobile apps are usable by everyone, including people with disabilities. Website owners and content creators in the United States might wonder why they should care about German law. The truth is that many organizations have a global audience, and they often serve users in Germany, too. That’s why it’s helpful to understand BITV 2.0 and how it might affect your online presence.

    What Is BITV 2.0?

    BITV stands for Barrierefreie-Informationstechnik-Verordnung. This is Germany’s legal framework for accessible information technology. BITV 2.0 sets specific standards that public websites and mobile apps need to follow. Germany wants to remove barriers that keep people with disabilities from thoroughly enjoying online services. That includes everything from reading digital documents to completing forms.

    When we talk about BITV 2.0, we’re focusing on the revised version of the original BITV rules, introduced to reflect changes in international standards.

    Who Does BITV 2.0 Affect?

    BITV 2.0 applies mainly to public-sector organizations in Germany. That includes federal ministries, public institutions, and some agencies linked to government services. It also covers websites and mobile applications that these groups manage. If your business or organization has a European branch, it’s wise to check whether any part of your web presence is considered “public sector” in Germany. Even if your team operates mainly from the United States, you might work with German partners or serve government clients in Germany. In that case, you could fall under BITV 2.0 guidelines.

    Key Requirements and Technical Standards

    The heart of BITV 2.0 lies in its alignment with the Web Content Accessibility Guidelines (WCAG). WCAG is an international set of recommendations for making web content more accessible. It focuses on four core principles:

    1. Perceivable – Users should be able to see or hear the content in some form.
    2. Operable – All users should be able to operate the interface, including those who use keyboards or assistive devices.
    3. Understandable – Information should be clear, and the design should not confuse or overwhelm people.
    4. Robust – Websites should work with a wide range of technologies, including screen readers and other assistive tools.

    BITV 2.0 directs public websites to follow WCAG 2.1 up to level AA. That means your site should offer features like proper color contrast, text alternatives for images, and reliable keyboard navigation. The rules also require documents to be accessible. This can include PDFs that have a logical reading order and forms that let users tab through fields in a sensible way.

    Another important reference is the European Standard EN 301 549. This covers requirements for digital accessibility in Europe. BITV 2.0 makes use of this standard, which lines up with WCAG 2.1 and addresses many aspects of web and software accessibility.

    Key Updates in BITV 2.0

    The updated version of BITV introduced new responsibilities. These updates encourage website owners to provide an accessibility statement on their websites. An accessibility statement shows users the level of compliance and explains any known accessibility issues. It also explains how users can contact the website owner if they face barriers.

    BITV 2.0 expands rules to cover public mobile apps. Many people do daily tasks through apps, such as booking appointments or paying fees. Now, these apps must meet the same standards as websites. This is more pressing for government agencies that deliver digital services in app form.

    Steps to Achieve Compliance

    Achieving compliance with BITV 2.0 starts with learning where your site or app stands. It’s good to begin with an accessibility audit. This audit checks for issues that might stop someone from using your website or app comfortably. You can then prioritize fixes based on how serious each issue is.

    Here are some steps that can guide your process:

    Review Your Current Content

    Test your website for keyboard navigability. Use tools that check color contrast and other visual aspects. Make sure images have meaningful alt text. If you have videos, consider providing captions. This first pass can reveal some of the more obvious problems.

    Check Your PDF and Other Documents

    Many public websites host PDFs and Word files. These documents need to be readable by screen readers. Check for a correct reading order, and ensure form fields are labeled. This helps people who rely on assistive technology.

    Look at Your Mobile Apps

    If you provide a mobile app to serve users, apply similar checks there. This includes ensuring that buttons have clear labels and that each screen is easy to navigate using voice commands or a screen reader.

    Provide an Accessibility Statement

    BITV 2.0 requires that public websites and apps offer a clear statement about their accessibility status. Include contact details for users who need more help or want to report a barrier. Keep this statement updated as you fix any problems.

    Train Your Team

    Compliance is easier when everyone on your team knows how to create accessible content. Encourage developers, designers, and content creators to learn WCAG 2.1 guidelines. That can be done through online courses or official training programs.

    Stay Informed

    Rules and technology change over time. Keeping an eye on updates to WCAG and the European standards helps you remain prepared for any changes in BITV 2.0.

    Why Should US-Based Website Owners Care?

    You might think that a German ordinance doesn’t affect you if your organization is based in the United States. In a global digital world, you never know when a user from Germany will need your service. Some US-based companies also maintain offices in Europe or partner with German government agencies. In those situations, accessibility under BITV 2.0 becomes a core concern.

    Even if you don’t serve a German public sector audience, improving accessibility is a worthy goal. It makes your site easier for everyone to use. It also fits with good user experience practices. Following BITV 2.0 can raise the bar on the overall quality of your site or app.

    Practical Tips for Getting Started

    • Use Automated Tools: Automated scanners can find basic issues fast. They’re not perfect, but they give you a starting point.
    • Set Up User Testing: Invite users with different abilities to test your site. Their experiences can show you issues that software alone might miss.
    • Make Small Changes First: Fixing alt tags on images or improving color contrast is often simple. These quick wins boost morale and help you build momentum.
    • Gather Feedback: Provide a way for visitors to report problems. This keeps you aware of issues and shows that you care about making improvements.

    Moving Forward With BITV 2.0

    BITV 2.0 is about making digital spaces open to everyone in Germany. It’s a structured set of rules that public websites and apps need to follow. If you’re in the United States, you might not think it applies to you at first. But in today’s world, web services cross borders. If your site or app is used by people in Germany, the requirements of BITV 2.0 matter.

    Meeting these standards can feel complex, especially for teams new to accessibility guidelines. The good news is that there are many tools, checklists, and training programs that can guide you. By taking small steps, you’ll move closer to compliance and also create a better experience for all users. Once you understand BITV 2.0 and put it into practice, you’ll be ready to serve a broader audience in Germany—and beyond.

    BITV 2.0: Compliance Without Borders

    BITV 2.0 sets the legal framework for online accessibility in Germany. It focuses on ensuring websites and mobile apps can be used by everyone, including those with disabilities. The law affects public-sector entities, but private organizations with ties to Germany may also need to follow these guidelines. Compliance involves following WCAG 2.1 standards, providing an accessibility statement, and keeping up to date with evolving requirements. If you’re a website owner or content creator in the United States, it makes sense to keep these rules in mind, especially if your reach extends into Germany. Over time, you’ll see that adopting BITV 2.0 guidelines benefits your audience and helps you maintain a user-friendly and accessible online presence.

    Navigating accessibility regulations like BITV 2.0 can be complex, but you don’t have to do it alone. Schedule an ADA briefing with 216digital to discuss your accessibility needs and ensure your website meets international compliance standards. Use the contact form at the bottom of the page to get started today!

    Greg McNeil

    February 25, 2025
    Legal Compliance
    Accessibility, BITV 2.0, Legal compliance, WCAG, WCAG Compliance, Website Accessibility
  • WCAG Basics: “Change of Context” or “Change of Content”

    Have you ever clicked on a text field and suddenly found yourself whisked away to a new page without warning? Or maybe you saw a form error message pop up out of nowhere, but your cursor stayed right where it was? These two situations hint at the difference between a “change of context” and a “change of content.”

    If you’re trying to make your website accessible, it’s important to know which is which because the Web Content Accessibility Guidelines (WCAG) treat them very differently. In this post, we’ll explore both terms, share some real-life examples, and give you tips on how to keep your site friendly and easy to use. By the end, you’ll have a stronger grasp of WCAG best practices and the confidence to apply them to your site.

    Why These Terms Matter

    People who rely on screen readers or keyboard navigation often can’t see or skim an entire page at once. Sudden or unexpected changes—like being redirected to a new tab—can be disorienting for them. That’s why WCAG sets clear rules to help you avoid making people feel lost.

    However, understanding “change of context” and “change of content” also helps with other accessibility concepts. For example, clarifying how your content updates ties right in with “Alternative for Time-based Media” or “Media Alternative for Text“—two other areas covered under WCAG. The more you know about these related topics, the better your site will serve all kinds of users.

    “Change of Context” in Plain Terms

    A “change of context” is a big shift in what a user sees or how they interact with the page. Under WCAG, it can include:

    • Opening a new window or tab without telling the user.
    • Moving the focus to another section of the page unexpectedly.
    • Redesigning the layout in a way that confuses users.

    For example, imagine you click into a text field, and suddenly, your screen shifts to another form altogether. That’s a huge jump! WCAG 3.2.1 (On Focus) says you shouldn’t trigger this kind of shift just because the user’s focus landed on an element. If the user ends up somewhere new, or a new window appears without their Input, you’re dealing with a “change of context.”

    “Change of Content” in Action

    Now, let’s say you click a menu button, and the menu expands without moving your cursor or launching a new page. That’s a “change of content.” You’re still in the same place—you can just see more information. This kind of change is usually okay as long as it doesn’t confuse or mislead.

    WCAG makes the point that not every content update equals a context change. You can display a tooltip, expand a dropdown, or show an inline error message without violating rules. As an example, if you’re filtering products on an eCommerce site and the list of items refreshes while your focus stays put, you’re likely good to go. The user expects new content to appear, so it’s not disorienting.

    When It Becomes an Accessibility Issue

    Mixing up these concepts can cause problems for people who rely on assistive technologies. For instance, if your site changes context every time someone selects a checkbox, they might lose track of where they were. WCAG 3.2.2 (On Input) warns against automatically triggering a big context shift unless you clearly warn the user or let them choose when it happens.

    At higher levels of WCAG (like AAA), 3.2.5 (Change on Request) says that major shifts should happen only when the user deliberately starts them—or they should be easy to dismiss. That means you can’t force a pop-up window to stay on screen with no way to close it. People need control over how they explore your site.

    Status Messages and Alerts

    Some sites show status messages—like “Item added to your cart”—that don’t move focus but do tell assistive tech users what’s happening. That’s allowed under WCAG 4.1.3 (Status Messages) because the screen reader can announce the alert without taking the user away from what they were doing.

    Things get trickier when an alert moves focus to itself. Sometimes, that’s necessary (say, with a big error), and if the user’s action triggers it, it can still meet WCAG standards. But if your site automatically shifts focus to a timeout warning with no user action, that can become a disorienting change of context—especially at the AAA level of WCAG compliance.

    Tips for Making It Work

    Keep People Where They Are

    Unless there’s a solid reason for moving focus or opening a new page, don’t do it. A small update to the same page is usually a “change of content,” which is less disruptive.

    Give Users a Heads-Up

    If you need to make a “change of context,” warn the user first. For example, say, “Selecting this option opens a new window.” This aligns with WCAG recommendations, especially 3.2.2.

    Test with Assistive Tech

    The best way to find out if your site is user-friendly is to try it with screen readers, keyboard-only navigation, or other assistive tools. You’ll quickly spot if something is shifting unexpectedly.

    Use ARIA Properly

    If you have alerts or status messages, use ARIA roles like role= “alert” or aria-live so screen readers can announce them without moving focus. This follows WCAG 4.1.3 guidelines for status updates.

    Think About Your Audience

    Some changes of context, like a security timeout, might be needed. Just remember to give the user control whenever possible.

    Wrapping It Up

    Understanding when something is a “change of context” rather than just a “change of content” is a big part of complying with WCAG. When you keep these definitions clear, you’ll avoid creating barriers that leave users confused and frustrated. It also ties back to important concepts like “Alternative for Time-based Media” and “Media Alternative for Text,” which help make websites more inclusive overall.

    Remember, WCAG doesn’t just set rules—it helps us create better experiences for everyone. If you need extra guidance, 216digital is here to help. We can perform an Accessibility Audit to see where your site stands, offer advice on meeting WCAG success criteria like 3.2.1, 3.2.2, 3.2.5, and 4.1.3, and suggest ways to make your site easier for all. 

    Ready to get started? Schedule a consultation with 216digital today and make sure you’re on the path to a more inclusive, user-friendly website!

    Greg McNeil

    February 20, 2025
    WCAG Compliance
    Accessibility, WCAG, WCAG Compliance, WCAG conformance, Web Accessibility, Website Accessibility
  • Why No ARIA Is Better Than Bad ARIA

    It’s tempting to think of ARIA (Accessible Rich Internet Applications) as the one-stop solution for all your accessibility needs. After all, ARIA exists to help developers create web content that works better for people who use assistive technology, like screen readers. But here’s the catch: if you misuse ARIA—or in places where it isn’t needed—you can end up making your site less accessible, not more.

    This post will explain why semantic HTML should always be your go-to approach, when and why ARIA is beneficial, the most common ARIA mistakes, and best practices for getting it right. By the end, you’ll see how “less is more” often applies to ARIA and why sticking to native elements can save you—and your users—a lot of trouble.

    What Is ARIA (and Why Does It Matter)?

    ARIA stands for Web Accessibility Initiative – Accessible Rich Internet Applications. Created by the World Wide Web Consortium (W3C), ARIA provides a set of roles, states, and properties that help assistive technologies (like screen readers) understand the meaning and function of different elements on a webpage. It’s beneficial for complex or dynamic interfaces that native HTML elements don’t fully cover—such as custom sliders or tab interfaces.

    However, the real power of ARIA depends on how it’s used. Applying ARIA roles in the wrong places or mislabeling states can lead to confusion and errors. Users relying on screen readers might hear incorrect information about what’s on the page or even miss out on essential controls. If you’re not cautious, you could do more harm than good.

    Why Semantic HTML Should Be Your First Choice

    Before jumping into ARIA, remember that semantic HTML is the foundation of accessible web design. Native elements, like <header>, <nav>, <button>, and <footer>, come with many built-in features that screen readers and other assistive tools already understand.

    What is Semantic HTML?

    It refers to HTML elements that clearly describe their meaning. For instance, a <nav> element signals that it contains navigation links. A <button> says, “I’m something clickable!” to both users and screen readers.

    Why Does it Matter?

    When you use semantic elements, you’re using markup that browsers and screen readers know how to interpret. This often means you don’t need ARIA at all—because everything is already handled for you.

    Real-world Example

    If you need a button, just use <button> instead of a <div> with role= "button". Screen readers automatically identify a <button> as a button, while a <div> is just a generic container. Adding a role= "button" to that <div> can work, but it’s extra code and is often less reliable than using a <button> in the first place.

    By relying on these built-in elements, your code is simpler and more intuitive. You’re also less likely to cause confusion when you mix ARIA roles with native roles.

    When (and Why) ARIA Is Actually Needed

    So, if semantic HTML is so powerful, why do we have ARIA at all?

    Filling the Gaps

    HTML is great, but it’s not perfect. Some interactive elements—like complex sliders, tab panels, or sortable tables—aren’t natively supported (or are only partially supported) by standard HTML tags. ARIA helps fill in these gaps by providing additional metadata.

    Roles, States, and Properties

    ARIA is split into three main categories: roles (what is this thing?), states (what is its current condition?), and properties (how does it behave?). These allow screen readers to give users a clearer picture of what’s happening on the page.

    Example: Tabs and sliders

    If you’re building a tab interface from scratch, you might rely on a series of <div> elements. You’d need ARIA attributes like role= "tablist", role= "tab“, and role= "tabpanel", plus properties like aria-selected= "true" or aria-hidden= "true" to show which tab is active.

    Ultimately, ARIA becomes crucial when the default HTML elements don’t cover the level of interactivity or complexity you need. That might be a custom widget or a specialized interface that doesn’t map neatly to existing HTML tags.

    The Most Common ARIA Mistakes (and Why They’re a Problem)

    Misusing Roles

    Sometimes, developers add ARIA roles to elements out of habit, without stopping to see if the native element would have worked better. If you set role= "button" on a <div>, you must also manually manage keyboard interactions and focus states. If you don’t, assistive technology users may be unable to click or navigate to this “button” effectively.

    Example

    <!-- Not so good -->
    <div role="button" tabindex="0" onclick="doSomething()">
      Click me
    </div>
    
    <!-- Better -->
    <button onclick="doSomething()">Click me</button>

    Using a <button> means you get keyboard focus, click events, and screen reader recognition by default—no extra ARIA or scripting needed.

    Redundant or Conflicting Roles

    Many elements come with built-in roles. A <nav> element is understood as “navigation,” and a <ul> is understood as a list. If you add role= "navigation" to a <nav>, you’re restating something already known. In some cases, overriding a native role with a custom role can even interfere with how assistive technologies interpret the element.

    Example

    <!-- Not so good -->
    <nav role="navigation">
      <!-- Navigation links here -->
    </nav>
    
    <!-- Better -->
    <nav>
      <!-- Navigation links here -->
    </nav>

    Here, adding role= "navigation" is unnecessary and could create confusion in some tools.

    Incorrect State Management

    ARIA states, like aria-expanded or aria-checked, must accurately reflect the element’s real condition. If your dropdown menu is closed but you have aria-expanded= “true”, a screen reader user will hear that the menu is open—even though it isn’t. This mismatch can be very disorienting.

    Example

    <!-- Not so good: says it's expanded when it's actually closed -->
    <button aria-expanded="true" onclick="toggleMenu()">Menu</button>
    
    <!-- Better: toggle the value dynamically with JavaScript -->
    <button aria-expanded="false" onclick="toggleMenu()">Menu</button>

    Make sure your script updates aria-expanded to reflect the actual state of the menu (true when open, false when closed).

    ARIA Overload

    Adding too many ARIA attributes can clutter the information that screen readers must process. For instance, overusing aria-live regions can cause screen readers to constantly read out changes that might not be important. This can frustrate users and cause them to miss critical content.

    Example

    <!-- Not so good: multiple live regions announcing frequent updates -->
    <div aria-live="polite">Update 1</div>
    <div aria-live="polite">Update 2</div>
    <div aria-live="polite">Update 3</div>
    
    <!-- Better: only announce genuinely important changes -->
    <div aria-live="polite" id="importantUpdates"></div>
    

    If you really need to announce multiple updates, try grouping them or letting users opt-in.

    Misusing aria-hidden

    aria-hidden= "true" tells screen readers to ignore an element. If you add this attribute to interactive content—like a button, form field, or link—you’re effectively locking out users who rely on assistive tech.

    Important: Hiding something visually is not always the same as hiding it from screen readers. Don’t use aria-hidden if the content is still necessary for some users.

    Example

    <!-- Not so good: Interactive element is hidden from screen readers -->
    <button aria-hidden="true" onclick="doSomething()">Buy Now</button>
    
    <!-- Better: If you need to hide it visually for some reason, do so with CSS,
         but keep it accessible to screen readers. -->
    <button class="visually-hidden" onclick="doSomething()">Buy Now</button>

    (“Visually hidden” classes typically hide elements from sighted users but keep them available to assistive tech.)

    Why “No ARIA” is Often the Best Choice

    The golden rule is this: bad ARIA is worse than no ARIA at all. Why? Because at least with no ARIA, the user experience reverts to the default behaviors of native HTML, which assistive technologies are designed to understand. But if you add incorrect ARIA roles or states, you can mislead screen readers entirely.

    In many cases, the standard HTML element does everything you need. By default, a <button> is keyboard-accessible, announces itself as a button, and can have an accessible label. Adding role= "button" to a <div> only means more overhead for you and possibly less clarity for users.

    Best Practices for Using ARIA the Right Way

    Use Native HTML First

    Always check whether you can use a built-in HTML element. This approach is simpler to code, more reliable, and better for accessibility out of the gate.

    Example

    Instead of:

    <div role="button" tabindex="0">Submit</div>

    Use:

    <button>Submit</button>

    No extra attributes, no confusion—just a straightforward button.

    Be Precise with Roles and States

    If you must use ARIA, choose the exact role that matches the purpose of your element. Also, keep an eye on the current state—like aria-expanded, aria-checked, or aria-selected—and update it only when something changes.

    Example

    <button aria-expanded="false" aria-controls="menu" onclick="toggleMenu()">Menu</button>
    <ul id= "menu" hidden>
      <li>Home</li>
      <li>Services</li>
      <li>Contact</li>
    </ul>

    In this example, setting aria-expanded= "false" on the button shows it’s not expanded. When the user clicks, you can switch that to true in your JavaScript.

    Don’t Add ARIA Where It’s Not Needed

    If an element already serves a clear function, adding a role that duplicates it is just noise for screen readers.

    Example

    <!-- Not so good -->
    <ul role="list">
      <li>Item 1</li>
      <li>Item 2</li>
    </ul>
    
    <!-- Better -->
    <ul>
      <li>Item 1</li>
      <li>Item 2</li>
    </ul>

    A <ul> is already recognized as a list by assistive technology.

    Test with Real Assistive Tech

    Tools like automated accessibility checkers are helpful, but they can’t catch everything. The best way to confirm your site’s accessibility is to test it with screen readers (like NVDA, JAWS, or VoiceOver) and try navigating entirely with a keyboard. If you can, get feedback from people who actually use these tools every day—they can point out mistakes or obstacles you might miss otherwise.

    Conclusion

    Using ARIA incorrectly can do more harm than good. In fact, it can make websites less accessible and confusing for users who rely on screen readers. The first step to building an accessible website is to stick with semantic HTML wherever possible. If you need ARIA—especially for complex custom widgets—be sure to use it carefully, accurately reflecting each element’s true roles and states. Then, test your work with real users and assistive technologies to make sure you’re making things better, not worse.

    Following these guidelines helps create a smoother experience for every visitor, including those using assistive technology. Remember: if you can solve your problem with native HTML, do that first. If not, ARIA can be a fantastic tool—just be sure you’re using it correctly.

    Need Help with Web Accessibility?

    Making a website accessible can be tricky, especially when it comes to knowing how and when to use ARIA. 216digital specializes in web accessibility, from ARIA best practices to full WCAG compliance. If you’re ready to take the next step toward a more inclusive web experience, reach out to us today! Let’s work together to ensure your site remains welcoming—and functional—for every user.

    Greg McNeil

    February 4, 2025
    How-to Guides
    Accessibility, ARIA, How-to, WCAG, Web Accessibility, web developers, web development
  • Is Your Website an Accessibility Heartbreaker?

    Imagine this: You’re on a first date. The atmosphere is warm, the conversation flows easily, and everything feels right. That’s the power of a great first impression. Now, imagine the opposite—a cold, awkward encounter where nothing seems to click. Not exactly the love story you were hoping for, right?

    Well, your website’s first impression works the same way. An accessible website makes users feel welcomed, valued, and engaged—just like a great first date. It’s the kind of experience that keeps them coming back for more. But, if your website isn’t accessible, it can be a huge turnoff. Users will get frustrated, bounce off your site faster than a bad date, and you’ll lose valuable business opportunities. Worse yet, accessibility issues can even lead to legal risks. No one wants that heartbreak.

    In this article, we’re going to talk about common accessibility mistakes that could break users’ hearts and, more importantly, how to fix them. Let’s make sure your website is a love story in the making!

    Common Accessibility Heartbreakers (Mistakes to Avoid)

    Just like a bad date can ruin your chances for a second one, these accessibility mistakes can send users running for the door. Let’s fix these issues before they break anyone’s heart.

    1. The Ghosted Visitor: No Keyboard Navigation

    Imagine trying to navigate a website without a mouse. For many users with mobility impairments, the keyboard is their only way of interacting with your site. If they can’t use the Tab key to move through links, buttons, or form fields, they’re essentially locked out.

    Fix

    Make sure all interactive elements are accessible via keyboard. This includes buttons, links, form fields, and menus. Also, don’t forget about the :focus state to show users where they are on the page. And, please—no keyboard traps! These occur when users can’t escape pop-ups or dropdowns using their keyboard. No one wants to be stuck on a bad date (or website)!

    2. The Mixed Signals: Low Contrast & Illegible Fonts

    Ever tried reading a text message with tiny, light-colored text against a white background? Not easy, right? Now, imagine the same thing on your website. Low contrast and hard-to-read fonts create accessibility barriers, especially for users with visual impairments or color blindness.

    Fix

    Follow the Web Content Accessibility Guidelines (WCAG) contrast ratios—4.5:1 for normal text and 3:1 for large text. Choose fonts that are easy on the eyes (think: no overly decorative or script fonts). Also, give your text some breathing room by adjusting the spacing between letters, words, and lines. A little space goes a long way in readability!

    3. The Silent Treatment: Missing Alt Text & Screen Reader Issues

    When you don’t provide alt text for images, it’s like leaving a text on read. Users who rely on screen readers won’t be able to understand what the image is about, and that can make them feel left out. Also, if your graphics aren’t properly described, you’re leaving users in the dark.

    Fix

    Make sure all informative images have descriptive alt text. If an image is purely decorative, use alt=”” so it doesn’t clutter the screen reader’s output. And don’t forget about interactive elements like buttons or icons—be sure to give them proper ARIA labels or text descriptions.

    4. The Disappearing Act: Poor Focus Indicators

    Just like you wouldn’t want your date to disappear mid-conversation, you don’t want users to lose track of where they are on your website. When focus indicators are missing, especially when navigating via keyboard, it becomes frustrating and confusing.

    Fix

    Ensure focus styles are visible and easy to spot. For example, use outline: 2px solid #color; for a visible focus state. Never remove focus outlines with CSS (outline: none; is a dealbreaker!). Make sure to test your site by navigating with the Tab key yourself, so you know exactly what your users will experience.

    5. The Confusing Relationship: Inconsistent Heading Structure

    Headings are like road signs—they guide users (and screen readers) through your content. If your heading structure is all over the place, it’s like showing up to dinner only to realize your date is more lost than the dessert menu.

    Fix

    Stick to a consistent heading structure. Use <h1> for the main page title, followed by <h2> for section headers, and <h3> for subsections. Avoid using headings just for styling purposes—use CSS for that! Keep headings concise and meaningful to help users (and screen readers) navigate through your content.

    6. The Commitment Issues: Unlabeled Form Fields

    Form fields without labels are like trying to have a conversation without saying anything meaningful. For users who rely on screen readers or voice input, unlabeled fields are confusing and make the experience feel like a dead end.

    Fix

    Clearly label all form fields using <label> elements. If a visible label isn’t possible, use aria-label or aria-labelledby. And when users make mistakes on a form, don’t just say “Invalid input.” Offer helpful error messages with guidance on how to fix the issue.

    7. The Unwanted Surprise: Auto-Playing Content

    Auto-playing videos or audio are the equivalent of a surprise PDA—some people just aren’t into it. For users with cognitive disabilities, or those using screen readers, auto-playing content can be disorienting and disruptive.

    Fix

    Give users control over media playback. Allow them to pause, stop, or mute the content. If you must have autoplay, make sure the audio is muted by default. Also, provide captions and transcripts for multimedia content to make it accessible to everyone.

    Winning Hearts: Making Your Website More Accessible

    Creating an accessible website isn’t just about fixing the mistakes we’ve talked about; it’s about going the extra mile to make sure everyone feels welcome. Here are a few tips to help you win hearts and minds:

    • Run an accessibility audit using tools like Lighthouse or WAVE. These tools help you spot potential issues and offer suggestions for improvement.
    • Get feedback from real users with disabilities. There’s no better way to find out what works and what doesn’t than by talking to the people who need accessibility features most.
    • Follow WCAG guidelines and keep accessibility in mind with every design and development decision. It should be a priority, not an afterthought.
    • Make accessibility a long-term commitment. It’s not a one-time fix; it’s an ongoing process. Keep testing and improving to ensure that your site is always inclusive and user-friendly.

    Don’t Let Your Website Be a Heartbreaker

    At its core, accessibility isn’t just about compliance—it’s about creating an inclusive, welcoming experience that keeps users engaged and happy. When your website prioritizes accessibility, you’re showing every visitor that they are valued, respected, and included. And that’s the kind of love story worth telling.

    So, is your website ready to sweep visitors off their feet? Let’s make sure it is. Schedule an ADA briefing with 216digital today to ensure your site is accessible, user-friendly, and legally compliant. Because when it comes to accessibility, the best love story is one where no one gets left out!

    Greg McNeil

    February 3, 2025
    The Benefits of Web Accessibility, WCAG Compliance
    Accessibility, ADA Compliance, ADA Website Compliance, WCAG, Website Accessibility
  • WCAG 2.1 and 2.2 Level AA Compliance Checklist

    Making a website that works well for all visitors is very important. Whether people are using a screen reader, a keyboard instead of a mouse, or just browsing on a small phone, they should be able to enjoy your site without trouble. That’s where guidelines like WCAG 2.1 and WCAG 2.2 come into play. They help you figure out how to design and develop your website to be welcoming to everyone. This post will explore why these standards matter and provide a handy checklist to help you meet Level AA compliance.

    What Are WCAG 2.1 and WCAG 2.2?

    WCAG stands for Web Content Accessibility Guidelines. These guidelines are created by the World Wide Web Consortium (W3C), a group that works to improve the Internet. The goal is to help developers, designers, and website owners make web pages that people of all abilities can use.

    • WCAG 2.1 focuses on areas like mobile accessibility, helping people with low vision, and simplifying things for those with cognitive or learning differences.
    • WCAG 2.2 builds on 2.1, adding more ways to ensure websites are user-friendly across various assistive tools and devices.

    When you aim for Level AA under these guidelines, you cover a wide range of barriers that many people face online. This level is a popular target because it helps most users get a smooth experience while staying realistic in terms of time and cost for website owners.

    Why Accessibility Is Key

    In the United States, many people look for websites they can use easily, even if they have different skills or use different devices. By following WCAG 2.1 and WCAG 2.2, you’re making sure your site can be seen, understood, and operated by everyone who lands on your pages. These guidelines improve the overall usability of your site, which can lead to happier visitors, more return traffic, and a stronger online presence.

    Some people think accessibility features only help those with disabilities, but that isn’t the full story. For example, captions on videos help viewers in noisy places, and clear headings make pages easier to scan for everyone. In other words, these improvements can boost your site’s performance for all visitors, not just a few.

    The Four Principles of WCAG

    Both WCAG 2.1 and WCAG 2.2 focus on four main principles, often known as POUR:

    Perceivable

    People should be able to sense and process the information on your site. This includes making text large enough to read and providing text alternatives for images or audio.

    Operable

    Your site should be easy to interact with. This means visitors can use a keyboard instead of a mouse or stop and pause moving content if they need more time.

    Understandable

    Content should be simple to read and organized in a clear way. Consistent layouts and obvious labels help people find what they’re looking for.

    Robust

    A robust site works well across different devices and assistive technologies. Proper HTML structure and well-labeled elements are examples of ways to keep your site solid and flexible.

    A Checklist for WCAG 2.1 and 2.2 Level AA Compliance

    Below is a practical checklist to guide you. This list is not exhaustive, but it covers many key points to keep in mind when aiming for WCAG 2.2 Level AA.

    1. Perceivable

    1. Text Alternatives for Media
      • Add alt text to images that share important information. This lets screen readers describe images to users who can’t see them.
      • Provide transcripts or captions for audio and video content so people who are deaf or hard of hearing can follow along.
    2. Color Contrast and Text Size
      • Ensure your text stands out against the background. A ratio of at least 4.5:1 is recommended for normal text and 3:1 for larger text.
      • Make sure text can be resized up to 200% without losing functionality or clarity.
    3. Responsive and Flexible Layout
      • Design pages to work well on phones, tablets, and desktop screens.
      • Don’t rely on just color to convey meaning. For example, if you have error messages in red, also include an icon or text label that says “Error.”

    2. Operable

    1. Keyboard Navigation
      • Test your site using only a keyboard. You should be able to reach every link, button, and form field.
      • Make sure there are no “keyboard traps” where you can’t move forward or backward in a form or menu.
    2. Focus Indicators
      • Provide a visible outline or highlight for the element in focus. This helps users see where they are on the page as they tab through it.
    3. Timing and Movement Controls
      • If your site has slideshows, videos, or any moving parts, allow users to pause or stop them. This is especially important for people who need more time to read or interact.
    4. Bypass Blocks
      • Include a “Skip to main content” link so users don’t have to tab through large menus every time.
      • Break your site into clear sections with headings or landmarks.

    3. Understandable

    1. Clear, Simple Language
      • Aim for short sentences and paragraphs. Organize content with headings, bullet points, or numbered lists.
      • Provide definitions or explanations for any unusual terms or abbreviations.
    2. Consistent Navigation
      • Keep your menu and site structure similar across all pages. A consistent layout helps visitors learn and predict where things are.
    3. Helpful Error Messages
      • If a visitor makes an error on a form (like entering an invalid email), explain the problem and how they can fix it.
      • Use clear wording for buttons. For example, instead of “Submit,” try something like “Send Message” if that’s what’s happening.

    4. Robust

    1. Semantic HTML and ARIA
      • Use proper HTML tags like <h1> for main titles and <h2> for subheadings. This helps screen readers and other tools understand your content’s structure.
      • If you have dynamic content like pop-up menus, consider using ARIA (Accessible Rich Internet Applications) labels to clarify these features.
    2. Test with Assistive Tools
      • Try out screen readers like NVDA (Windows) or VoiceOver (Mac) on your site.
      • Check how your site behaves with magnifiers or voice control software.
    3. WCAG 2.2 Highlights
      • Accessible Authentication: Try using a password manager or simpler login methods so you won’t have to memorize codes every time you log in.
      • Target Size: Interactive elements, like buttons and links, should be large enough (at least 24×24 CSS pixels) to tap comfortably. This is especially crucial for mobile devices.
      • Drag-and-Drop Options: If your website uses drag-and-drop features, provide keyboard-friendly ways to do the same task.

    Testing Your Site

    Even if you follow all these guidelines, it’s wise to test your site thoroughly. Here are a few suggestions:

    • Automated Scanners: Tools like WAVE and Lighthouse can point out possible issues and give you quick fixes.
    • Manual Checks: Use your site with a keyboard to see if you can tab through elements correctly. Also, turn off your monitor or close your eyes and see if you can rely solely on a screen reader to navigate.
    • User Feedback: Ask real users to test your site. They can share their experiences and spot issues you might have missed.

    Making Accessibility Part of Your Routine

    Accessibility can feel like a big job at first, but it becomes easier when you build it into your normal process. Start small by fixing one area at a time—maybe improve the color contrast first, then add captions to videos, and so on. As you learn more about WCAG 2.1 and WCAG 2.2, you’ll discover that these changes often benefit everyone who uses your website.

    Regularly updating and testing your site is also a good idea. Technology changes quickly, and new devices and browsers appear all the time. Staying up to date with best practices means your site will remain friendly and easy to use.

    Conclusion

    Following WCAG 2.1 and WCAG 2.2 Level AA guidelines is a great way to make your website more welcoming. This checklist helps you cover the basics—like text alternatives, keyboard navigation, and clear instructions—but it’s just the beginning. As you keep learning and improving, you’ll find more ways to create a site that everyone can navigate and enjoy.

    Whether you’re a small business owner, a blogger, or a large company, making an accessible website helps you connect with more people and makes every visitor feel welcome. Check out these WCAG 2.2 tips and see how they can transform your site into a space everyone can enjoy!

    Greg McNeil

    January 30, 2025
    WCAG Compliance
    Accessibility, WCAG, WCAG 2.1, WCAG 2.2, WCAG Compliance, WCAG conformance, Web Accessibility, Website Accessibility
  • Web Accessibility: Making Drop-Down Menus User-Friendly

    Drop-down menus are a staple in website navigation, offering a compact way to organize and access multiple links. But while they streamline user experience, they can also create significant barriers if not designed with accessibility in mind. For users who rely on screen readers, keyboard navigation, or other assistive technologies, a poorly implemented menu can turn a simple browsing experience into a frustrating ordeal.

    This article will guide website owners, developers, and content creators on how to create accessible drop-down menus that enhance usability for all users. We’ll cover foundational accessibility principles, best coding practices, and testing methods to ensure your menus are inclusive and user-friendly.

    Foundational Accessibility Principles for Drop-Down Menus

    To build accessible drop-down menus, start by understanding core web accessibility principles. Here are the three most critical aspects:

    1. Use Semantic HTML

    Semantic HTML ensures that content is meaningful and properly interpreted by assistive technologies. Instead of using <div> or <span> elements for interactive components, use appropriate HTML elements like:

    • <nav> for navigation sections
    • <ul> and <li> for menu structures
    • <button> to toggle drop-down visibility

    For example:

    <nav>
      <button aria-haspopup="true" aria-expanded="false" id="menuButton">Menu</button>
      <ul id="menu" hidden>
        <li><a href="#">Home</a></li>
        <li><a href="#">About</a></li>
        <li><a href="#">Services</a></li>
        <li><a href="#">Contact</a></li>
      </ul>
    </nav>

    2. Ensure Keyboard Navigation

    Users who navigate via keyboard should be able to open, close, and move through the menu using the Tab and arrow keys. Ensure the following behaviors:

    • The menu should open with Enter or Space when focused on the toggle button.
    • The Esc key should close the menu.
    • Arrow keys should allow navigation within the menu items.

    3. Use ARIA Roles and Attributes Wisely

    ARIA (Accessible Rich Internet Applications) attributes help convey additional information to screen readers. However, improper use can create confusion. Apply ARIA roles correctly:

    • aria-haspopup="true" indicates that a button controls a drop-down menu.
    • aria-expanded="false" updates dynamically when the menu is opened or closed.
    • role="menu" and role="menuitem" clarify the structure.

    Example implementation:

    <button aria-haspopup="true" aria-expanded="false" id="menuButton">Menu</button>
    <ul id="menu" role="menu" hidden>
      <li role="menuitem"><a href="#">Home</a></li>
      <li role="menuitem"><a href="#">About</a></li>
      <li role="menuitem"><a href="#">Services</a></li>
    </ul>

    Structuring Accessible Drop-Down Menus

    Now that we’ve covered the principles, let’s implement an accessible drop-down menu using HTML, CSS, and JavaScript.

    1. Toggling Visibility

    A menu should only be visible when needed. Use JavaScript to control visibility:

    const menuButton = document.getElementById('menuButton');
    const menu = document.getElementById('menu');
    menuButton.addEventListener('click', () => {
      const expanded = menuButton.getAttribute('aria-expanded') === 'true';
      menuButton.setAttribute('aria-expanded', !expanded);
      menu.hidden = expanded;
    });

    2. Managing Focus for Keyboard Users

    When a menu opens, focus should shift inside it. When it closes, focus should return to the toggle button:

    toggle button:
    menuButton.addEventListener('click', () => {
      menu.hidden = !menu.hidden;
      menu.hidden ? menuButton.focus() : menu.querySelector('a').focus();
    });

    3. Enabling Smooth Keyboard Interactions

    To navigate the menu with arrow keys, use this approach:

    menu.addEventListener('keydown', (event) => {
      const items = [...menu.querySelectorAll('a')];
      let index = items.indexOf(document.activeElement);
      
      if (event.key === 'ArrowDown') {
        event.preventDefault();
        index = (index + 1) % items.length;
        items[index].focus();
      } else if (event.key === 'ArrowUp') {
        event.preventDefault();
        index = (index - 1 + items.length) % items.length;
        items[index].focus();
      } else if (event.key === 'Escape') {
        menu.hidden = true;
        menuButton.focus();
      }
    });

    Testing Your Drop-Down Menus for Accessibility

    1. Screen Reader Testing

    Use a screen reader like NVDA (Windows), VoiceOver (Mac), or JAWS to ensure:

    • Menus are announced properly.
    • aria-expanded updates correctly.
    • Navigation follows expected patterns.

    2. Keyboard Testing

    Try navigating your menu using only the keyboard. Ensure:

    • Tab reaches the menu.
    • Enter or Space opens the menu.
    • Arrow keys move between items.
    • Esc closes the menu.

    3. Contrast and Readability

    Ensure proper color contrast between text and background. Use tools like the WebAIM Contrast Checker to verify compliance with WCAG 2.1 standards.

    Best Practices for Creating Intuitive Menus

    • Keep It Simple: Avoid deep nesting that makes menus cumbersome.
    • Ensure Mobile Friendliness: Use larger touch targets for better usability.
    • Avoid Hover-Only Menus: They exclude keyboard users and some assistive technology users.
    • Provide Visual Indicators: Show clear changes when menus expand or collapse.

    Conclusion

    By using semantic HTML, managing focus properly, implementing ARIA roles correctly, and rigorously testing your menus, you can ensure they work for all users, regardless of ability.

    Accessible drop-down menus not only improve usability but also make your site more welcoming to all visitors. Implement these best practices today and make your navigation barrier-free!

    If you’re ready to take the next step toward digital inclusion, reach out to 216digital to schedule an ADA briefing. We’ll help you assess your website, develop a tailored plan, and guide you through the process of building an online presence that works for everyone. Don’t wait—contact us today and let’s make the internet a more accessible place together.

    Greg McNeil

    January 24, 2025
    How-to Guides
    Accessibility, drop-down menus, How-to, WCAG, Web Accessibility, web developers, web development
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