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  • What Designers Get Wrong About Accessible Web Design

    When we talk about accessible web design, most people picture developers digging into code to fix issues after the fact. But the real magic—and often the biggest missed opportunity—starts much earlier in the process. It starts with us, the designers.

    Design isn’t just about how something looks; it’s about how something works. That includes making sure every user can interact with it, regardless of ability. The challenge is, even seasoned designers can unintentionally leave accessibility gaps in their work. Not out of carelessness, but simply because we weren’t taught to think about it.

    Let’s take a look at the most common ways accessible web design gets overlooked in the design phase—and how small changes can make a big difference. These aren’t technical developer fixes. They’re simple, design-first decisions that help create a more inclusive experience for everyone.

    Relying on Color Alone

    Using color to communicate meaning—like red for errors or green for success—might feel intuitive. But it doesn’t work for everyone. People with color vision deficiencies may not distinguish between red and green. Others might be browsing on devices in bright sunlight or with grayscale settings turned on. Color alone just isn’t enough.

    The good news is that accessible web design doesn’t mean ditching color—it means backing it up. A red border becomes more effective with an icon like an exclamation point and a short label that says “Error.” Color still enhances the message, but now it’s readable by everyone, regardless of how they perceive color.

    Poor Contrast Between Text and Background

    Minimalist palettes are trendy, but light gray text on a white background can create a serious readability issue. For users with low vision, poor contrast turns your carefully crafted content into a frustrating puzzle. It’s not just a style choice—it’s a usability barrier.

    Aiming for at least a 4.5:1 contrast ratio ensures your text is readable under a wide range of conditions, including mobile screens and bright environments. Tools like WebAIM’s Contrast Checker make it easy to test combinations. With accessible web design, clarity and style can absolutely coexist.

    Hover-Only Interactions

    Hover effects can make an interface feel sleek and modern, especially for desktop users. But the reality is that not everyone navigates with a mouse. Touchscreen devices and keyboard users don’t have the option to hover, which means they could miss essential content like tooltips, dropdowns, or action buttons.

    Accessible web design calls for interaction that works across devices and input types. If something appears on hover, it should also be accessible via keyboard focus or tap. That way, no one is left guessing—or worse, completely missing part of the site.

    Hiding or Removing Focus Styles

    One of the more subtle mistakes designers make is removing focus outlines to make interfaces feel cleaner. That glowing blue ring might not match the brand aesthetic, but it’s a crucial indicator for users navigating with a keyboard. It shows where they are on the page.

    Instead of removing it, try styling the focus indicator in a way that fits your brand. Make it visible, make it intentional. It’s a small touch, but it honors the needs of users who rely on keyboard navigation. That’s the heart of accessible web design—keeping things usable, not just pretty.

    Icon-Only Buttons Without Labels

    A trash can, a gear, a hamburger menu—these are all familiar icons to some of us. But they’re not universal. Assuming every user will instantly recognize what an icon means can create confusion, especially for users with cognitive differences or those who are new to digital interfaces.

    By adding a short label like “Delete” or “Settings,” or by providing an accessible name using ARIA labels, you give your users clarity. Icons still add visual interest, but now they’re functional for everyone. It’s another way accessible web design respects a broader range of experiences.

    Vague Link Text

    Link text like “Click here” or “Learn more” might seem harmless, but it quickly becomes a problem for people using screen readers. These users often navigate by skimming a list of links, completely out of the surrounding context. If all the links say the same thing, it’s impossible to know where they go.

    Writing meaningful link text—like “Download the 2025 Pricing Guide” or “Explore Our Accessibility Services”—adds clarity for everyone. Plus, it’s great for SEO. In accessible web design, clarity and functionality always go hand-in-hand.

    Layouts That Fall Apart When Text Is Resized

    Many users with low vision increase their device’s text size to read more comfortably. But if a layout isn’t built to handle that, the entire page can fall apart. Text overlaps, buttons get cut off, and navigation becomes a mess.

    Designing with flexibility in mind—using relative units like em, rem, or percentages instead of fixed pixel values—helps keep layouts intact even when zoomed in. Responsive grids, media queries, and scalable components all support accessible web design by making sure your content can adapt.

    Skipping Alt Text on Images

    Every image on your site has a purpose, whether it’s decorative or informative. But when you leave out alt text—or worse, insert placeholder text like “image123.jpg”—users who rely on screen readers are left without context.

    Good alt text is short, specific, and helps users understand the image’s role in the content. For example, “Smiling customer using our mobile app” is useful. If the image is decorative and adds no meaningful content, you can mark it as such so screen readers skip it. Accessible web design makes visuals work for everyone, not just those who can see them.

    Hard-Coded Font Sizes

    Hardcoding fonts in pixels may seem like a safe bet for maintaining visual control, but it can limit how users adjust their settings. People who need larger text may be blocked by your choices, especially if CSS prevents scaling.

    By using relative units, you give users control over their reading experience. Fonts should scale with their preferences, not fight against them. Accessible web design puts usability first, allowing your audience to engage with your content in the way that works best for them.

    Overly Complex Navigation

    Mega menus, fancy interactions, and unique navigation patterns can look impressive in a mockup—but they can create major barriers for people using keyboards or assistive tech. When navigation becomes a puzzle, users are more likely to get frustrated and leave.

    The most effective navigation is simple, consistent, and easy to explore. Use clear labels, test with keyboard-only input, and rely on semantic HTML whenever possible. Accessible web design doesn’t mean boring—it means dependable, predictable, and inclusive.

    Where Good Design Meets Real-World Impact

    Designers have the power to make the web more inclusive. And the best part? You don’t have to start from scratch. These changes are often small, thoughtful adjustments that make a big difference for users who rely on them.

    Accessible web design isn’t a limitation—it’s an invitation to create better work. It asks us to go beyond trends and think deeply about the people who use the things we build. With every project, we can help make the internet a place where more people feel seen, supported, and able to fully participate.


    If you’re looking for a partner who understands the balance between beauty, functionality, and accessibility, 216digital is here to help. Together, we can make accessible web design the standard—not the exception.

    Greg McNeil

    April 8, 2025
    How-to Guides, Web Design & Development
    Accessible Design, ADA Lawsuit, How-to, responsive design, UX, Web Accessible Design
  • Why Accessibility Is Key to UX Success

    Here’s a secret: websites that are easier to use for people with disabilities are easier to use for everyone. Applying simple HTML5 core concepts like semantic markup and landmark regions will naturally make your website easier to navigate with a keyboard and have a more logical structure. This is great for onsite SEO, user experience (UX) – and web accessibility, with no additional effort required.

    How Web Accessibility Enhances UX

    At its core, web accessibility is about removing barriers that might prevent people from using your site. When a website is accessible, it’s usable by everyone—regardless of their abilities, devices, or environments.

    Here’s how accessibility directly impacts UX:

    Improved Usability for All

    Accessible design benefits people with disabilities and creates a better experience for everyone. Features like straightforward navigation, readable fonts, and intuitive layouts make your site easier to use, regardless of age, device, or tech-savviness.

    Inclusive Design for Diverse Audiences

    Accessibility ensures your site is usable for people with visual, auditory, cognitive, or motor disabilities. For example:

    • Screen reader support helps blind or low-vision users navigate content.
    • Keyboard-friendly navigation aids people with motor impairments.
    • Clear text and structure assist individuals with cognitive challenges.

    Enhanced Mobile Experience

    Basic accessibility principles—like scalable typography, responsive layouts, and touch-friendly designs—naturally improve mobile usability. Mobile users account for significant web traffic.

    The Benefits of Accessible Design

    Investing in web accessibility isn’t just the right thing to do—it’s also good business. Here are some key benefits:

    Reaching a Wider Audience

    Approximately 15% of the global population lives with some form of disability. By ensuring your site is accessible, you’re inviting millions of potential customers to engage with your content and services.

    Boosting SEO

    Accessible websites often perform better in search engine rankings. Practices like adding alt text for images, using descriptive headings, and providing transcripts for videos improve your SEO by making your content easier for search engines to index.

    Building a Positive Brand Image

    A commitment to accessibility shows your audience that you care about inclusivity. This fosters trust, strengthens your reputation, and makes your brand socially responsible.

    Legal Compliance and Risk Reduction

    Accessible websites help you comply with regulations like the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG), reducing the risk of lawsuits or fines.

    Overcoming Challenges in Accessibility

    Despite its benefits, implementing accessibility can come with challenges:

    Misconceptions About Accessibility

    Some believe accessibility only benefits a small audience or that it’s too costly or complex to implement. In reality, accessibility improves UX for all users and can be cost-effective when integrated early.

    Technical Hurdles

    Developers might need help understanding WCAG guidelines or implementing complex ARIA roles. Clear documentation and ongoing education can address this.

    Resistance to Change

    Most teams have enough on their plates and do not want to add any additional steps to their existing workflows. However, building a general awareness of accessibility concepts will naturally improve your site’s inclusivity without any extra work.

    Strategies for Integrating Accessibility Into UX Design

    To create a truly inclusive experience, accessibility needs to be a priority from the start. Here’s how to integrate it into your design process:

    Start Early in the Design Process

    Accessibility is most uncomplicated to implement when it’s considered from the beginning. Start with semantic HTML, readable fonts, and a logical content structure.

    Focus on User Testing

    Test your site with real users, including those with disabilities. Tools like screen readers and keyboard navigation can simulate some experiences, but real feedback is invaluable.

    Use Accessibility Tools

    Incorporate tools like:

    • Lighthouse: Google’s tool for auditing accessibility, performance, and SEO.
    • WAVE: An accessibility evaluation tool that highlights issues directly on your site.

    Educate Your Team

    Train designers, developers, and content creators to understand accessibility principles and WCAG guidelines. Make accessibility a team-wide responsibility.

    Iterate and Improve

    Accessibility isn’t a one-and-done task. Regularly review your site for compliance, usability, and opportunities for improvement.

    Practical Tips for Accessible UX

    Here are some specific ways to improve accessibility while enhancing UX:

    Prioritize Clear Navigation

    Ensure menus are intuitive and consistent across devices. Use breadcrumbs, logical page hierarchy, and descriptive labels to guide users.

    Provide Text Alternatives

    Add alt text to images, video captions, and audio content transcripts. This makes your media accessible to screen readers and enhances SEO.

    Design for Keyboard Navigation

    Ensure all interactive elements—buttons, links, forms—are reachable and operable using just a keyboard.

    button:focus {  
      outline: 3px solid #005fcc;  
    }  

    Ensure Sufficient Color Contrast

    Low contrast can make text unreadable for users with low vision. Use tools like the Contrast Checker to verify WCAG-compliant contrast ratios.

    Use ARIA Sparingly

    Accessible Rich Internet Applications (ARIA) roles can enhance accessibility but shouldn’t replace semantic HTML. Use ARIA roles to clarify interactive components, like modals or accordions.

    Accessibility’s Role in a Better Web

    When accessibility and UX align, everyone wins. Your site becomes more straightforward to use, more engaging, and more inclusive. For users with disabilities, accessible design opens doors to equal participation in the digital world. For businesses, it means more satisfied customers, better performance metrics, and a stronger reputation.

    As the web continues to evolve, let’s commit to creating digital spaces that are open and enjoyable for all. Accessibility isn’t a barrier—it’s the foundation of great UX.

    If you would like to evaluate your site’s user experience for everyone, including users with disabilities, reach out to 216digital using the contact form below.

    Greg McNeil

    December 12, 2024
    How-to Guides, The Benefits of Web Accessibility
    Accessibility, Accessible Design, User Experience, UX, Web Accessible Design, Website Accessibility
  • A Case for Starting Accessibility Early in Development

    When you’re kicking off a new web project, it’s easy to focus on exciting features and visual design. But here’s something that often gets pushed aside until it’s almost too late: accessibility. The truth? Accessibility isn’t just a box to check off at the end of development; it’s a fundamental part of creating an inclusive, user-friendly experience from day one. To truly succeed, you need to start accessibility early.

    Think about it: no one wants to realize their new website or app needs major tweaks just to be usable for everyone. Starting accessibility early not only benefits people with disabilities but boosts usability for all your users, saves you money, and keeps you in line with standards like Web Content Accessibility Guidelines (WCAG). And who doesn’t want to avoid headaches later on?

    Let’s break down why embedding accessibility into your project from the very beginning is worth every bit of effort—and how to make it happen smoothly.

    Why Start Accessibility Planning from the Beginning?

    Making accessibility a priority from day one can feel like a big commitment, but here’s what you gain by choosing to start accessibility early:

    Avoid Costly Retrofits

    Fixing accessibility issues at the end of a project can mean reworking significant parts of your site—an expensive and time-consuming ordeal. Imagine designing your site, launching it, and then realizing it doesn’t meet accessibility standards. Adding features like keyboard navigation or fixing color contrast at that point can mean redoing large chunks of your design. Planning for these details early on keeps everything smoother (and kinder on your budget).

    Enhance User Experience for All

    When you start accessibility early, you set the stage for a user experience that is friendly and inclusive for everyone. Accessibility isn’t just for those with disabilities—it’s for everyone. Features like clear navigation, easy-to-read text, and well-labeled elements make browsing better for all users. Designing with accessibility in mind from the start ensures these benefits are baked in, rather than added later.

    Stay Compliant and Avoid Legal Issues

    Starting with WCAG standards and other accessibility guidelines from the get-go helps you avoid legal hiccups. These guidelines form the backbone of inclusive web design and ensure you’re in line with regulations like the Americans with Disabilities Act (ADA). Following these rules early on makes compliance one less thing to worry about.

    How to Integrate Accessibility into Each Stage of Development

    Accessibility can be woven into every phase of your project with just a bit of planning. Here are some actionable steps for developers and designers:

    Design with Accessibility in Mind

    From the beginning, designers play a critical role in accessibility by setting the structure and visual flow of a project. Here are a few accessibility best practices to incorporate during the design phase:

    Color Contrast and Readability

    Make sure your text is easy to read against its background. According to WCAG guidelines, regular text should have at least a 4.5:1 contrast ratio, while larger text should have a 3:1 contrast ratio. Testing tools like WebAIM’s Color Contrast Checker make this quick and easy to verify.

    Intuitive Layout and Navigation

    A clear, intuitive layout ensures all users can navigate your site. Place navigation elements consistently, keep forms simple, and use ample white space to make content easier to digest. These are just a few examples of how to start accessibility early in your design strategy.

    Descriptive Text for Buttons and Links

    Buttons and links should have descriptive text that tells the user exactly what will happen when they click. Instead of a vague “click here,” label it with “Learn More About Accessibility,” for example. Clear labels improve navigation for users and assistive technologies alike.

    Use the Right HTML Tags

    Developers can make a huge impact when they start accessibility early by using semantic HTML. Semantic HTML tags—like <header>, <main>, <nav>, and <footer>—convey the structure of your webpage to screen readers and other assistive devices, helping users navigate more effectively.

    Proper HTML Markup

    Use headings (<h1>, <h2>, etc.) in a logical order, and never skip heading levels. This creates a clear hierarchy for users relying on screen readers and assists everyone in navigating your content.

    Descriptive Alt Text for Images

    Screen readers rely on alternative text (alt text) to describe images to visually impaired users. Ensure every image with meaningful content has a description that conveys what’s in the image or its purpose. If the image is purely decorative, use an empty alt attribute (e.g., alt=" ") to signal to screen readers that it can be ignored.

    ARIA Attributes

    Accessible Rich Internet Applications (ARIA) roles and attributes provide additional context where HTML alone may fall short. For example, you can use aria-label to describe the function of a button or aria-live to notify screen readers of real-time changes, like alerts.

    Test for Accessibility as You Go

    Testing for accessibility throughout development lets you catch issues early before they become a headache to fix. Here’s how to implement regular accessibility checks:

    Automated Accessibility Tools

    Automated testing tools like Lighthouse and WAVE can detect many common accessibility issues, such as missing alt text or incorrect heading levels. However, keep in mind that while these tools are valuable, they’re not a complete solution.

    Manual Testing and Keyboard Navigation

    Not all accessibility features can be evaluated by automated tools, so manual testing is essential. Many users with disabilities rely on keyboards instead of a mouse, so test your site using keyboard navigation alone. Make sure users can access all interactive elements (like links, forms, and buttons) and follow a logical tab order.

    Screen Reader Testing

    Use screen readers like NVDA (for Windows) or VoiceOver (for Mac) to simulate how users with visual impairments experience your site. This will help you catch any missing descriptions, confusing elements, or awkward navigation.

    Get Feedback from Users with Disabilities

    Involving people with disabilities in testing phases offers invaluable insights. Real users bring unique perspectives that automated tools or simulated testing just can’t replicate.

    Plan for Inclusive Testing

    Recruit a diverse group of testers who use different assistive technologies, including screen readers, magnification software, and voice control. Their feedback can reveal practical challenges and usability issues you might not anticipate.

    Iterate Based on Feedback

    Make adjustments based on real-world experience and retest if needed. Accessibility is an ongoing process, and user feedback will help you understand where improvements are necessary.

    Regularly Check Your Site

    Keeping your site accessible isn’t a one-and-done task—it’s an ongoing process. Regular audits help ensure that your site or app stays up to date with accessibility standards as you make changes or add new features. These check-ups can catch any issues that might have been overlooked during development, or that pop up over time. But audits alone don’t cover everything; that’s where regular monitoring comes in.

    Services like a11y.Radar makes a big difference by providing continuous monitoring to help keep your website accessible. With automated checks and detailed reports, a11y.Radar alerts you to potential issues early on so you can fix them before they turn into bigger problems. Plus, it helps you stay aligned with current WCAG guidelines, which are always evolving.

    Combining regular audits with a monitoring service like a11y.Radar keeps your site running smoothly and ensures a user-friendly experience for everyone.

    Building a Culture of Accessibility

    Making accessibility a foundational part of your development culture is key to sustaining these practices long term. Here are some ideas to foster an accessibility-first mindset in your team:

    Educate and Train Your Team

    Provide training on accessibility guidelines and tools for all team members, from designers and developers to project managers and content creators. Workshops, webinars, and resources on WCAG standards and inclusive design can help create a shared understanding of accessibility’s importance.

    Keep Accessibility Resources Available

    Ensure your team has access to accessibility checklists, WCAG guidelines, and tool recommendations. Having these resources easily accessible means team members can refer to them at any stage of development.

    Regularly Review and Share Accessibility Wins

    Celebrate small successes, such as completing accessibility testing on a new feature or receiving positive feedback from an accessibility audit. Recognizing and sharing progress reinforces the importance of this work and motivates your team to continue prioritizing accessibility.

    Helpful Tools for Accessibility

    There are a variety of helpful tools for accessibility checks and improvements. Here are a few top options:

    • WebAIM’s Color Contrast Checker: Verifies that contrast meets WCAG standards for readability.
    • Lighthouse and WAVE: An open-source accessibility tool that runs quick checks on your web pages for WCAG compliance.
    • Screen Readers: Test with NVDA (Windows), VoiceOver (Mac), and TalkBack (Android) to experience your site from the perspective of visually impaired users.
    • ARIA Authoring Practices Guide: This guide provides information on implementing ARIA roles and attributes to enhance assistive technology compatibility.

    Ready to Make Accessibility Part of Your Game Plan?

    So, there you have it—starting accessibility early isn’t just a nice-to-have; it’s a win-win for everyone involved. By weaving accessibility into your project from day one, you’re not only sidestepping costly revisions but also crafting a better experience for all your users. Plus, you’re keeping things legally sound, which is always a good move.

    But we get it—navigating the world of WCAG guidelines and accessibility best practices can feel a bit like decoding a secret language. If you’re ready to start accessibility early in your web development process without complicating your project, let’s talk. Schedule an ADA briefing with us at 216digital, and we’ll guide you through your journey in plain English (no tech jargon). Let’s work together to make the digital world a more inclusive place—one accessible website at a time.

    Greg McNeil

    October 28, 2024
    Legal Compliance, The Benefits of Web Accessibility
    Accessibility, Accessibility testing, ADA Compliance, UX, web development
  • Shifting the Mindset Around Website Accessibility

    When you think of “website accessibility,” what immediately comes to mind? For many, it may sound like a checkbox to mark off. But what if we transformed that mindset from an obligation to a valuable opportunity? Let’s delve into how shifting our perspective on accessibility can lead to enhanced experiences for all and generate significant value for businesses.

    The Current Mindset Around Website Accessibility

    Many website owners and content creators now think of web accessibility as something they “have to do.” It’s often seen as a set of rules to follow—like ensuring websites meet legal requirements or comply with the Americans with Disabilities Act (ADA). While meeting these standards is important, viewing accessibility solely as a legal obligation misses the bigger picture.

    Accessibility isn’t just about rules; it’s about making digital spaces welcoming for all. This includes people with disabilities who may use screen readers or other assistive technologies. When we think of it this way, we can start to see how accessibility can enhance the overall user experience, benefiting everyone—not just those with disabilities.

    The Value of Accessibility for All Users

    Imagine visiting a website that’s easy to navigate, with clear text and helpful features. Sounds great, right? That’s what accessibility brings—it makes online experiences better for everyone. When websites are designed with accessibility in mind, they become more user-friendly. This means people of all ages and abilities can find what they need quickly and easily.

    Think about a busy parent holding a baby in one arm and trying to use your site with one hand. Designs that make it easier to navigate with a keyboard or have larger buttons help them, just like they help users with motor difficulties.

    By embracing accessibility, you’re improving the experience for everyone. This leads to happier users, longer visits to your site, and more people doing what you hope they will—like making a purchase or signing up for a newsletter. When customers find your website easy to use, they’re more likely to come back and tell others about it.

    So, accessibility isn’t just about helping people with disabilities; it’s about enhancing the experience for everyone who visits your site.

    Accessibility as a Business Opportunity

    Now, let’s talk business. Making your website accessible isn’t just the right thing to do; it’s also a smart move. When you make your site easy for everyone to use, you show that your brand cares about inclusivity. This can boost your reputation and attract more customers.

    Market Potential

    Consider the market potential. People with disabilities have significant spending power. In the United States alone, they have an estimated $490 billion to spend. Globally, when you include their friends and families, this amount rises to an astounding $8 trillion, according to the Return on Disability Group. By making your website accessible, you’re reaching a market that’s often overlooked.

    Search Engine Optimization

    Accessibility also helps with search engine optimization (SEO), meaning your site can rank higher in search results. Many accessibility best practices—like using alt text for images, clear link texts, and well-structured content—also make your site easier for search engines to understand. This can lead to more people visiting your site, which can turn into increased sales and sign-ups.

    Mitigate Legal Risk

    Lawsuits related to web accessibility are on the rise. In the U.S., the number of ADA Title III lawsuits filed in federal court increased by over 100% from 2018 to 2023, according to Useablenet. By proactively addressing accessibility, you not only avoid potential legal costs but also demonstrate corporate responsibility, appealing to a broader audience and opening doors to new partnerships.

    Accessibility, Innovation, and Creativity for Problem Solving

    When we focus on accessibility, we often think about making things easier for people with disabilities. But what if we turned that around? Working on accessibility can spark new ideas and creativity within your team. This can lead to solutions that help all users and make your brand stand out.

    Some of today’s most popular technologies, like voice assistants and text messaging, were first developed to help people with disabilities but are now used by everyone. Designing with accessibility in mind encourages teams to think outside the box. For example, adding captions to videos not only helps those with hearing impairments but also makes your content more engaging and improves SEO.

    In a competitive market, new ideas are crucial to staying ahead. Accessibility challenges your team to consider different perspectives and needs. This can lead to fresh ideas and solutions that set your business apart.

    Connecting Accessibility with Corporate Social Responsibility

    Today’s consumers care about more than just the products they buy—they also care about the impact companies have on society. By focusing on web accessibility, you can strengthen your company’s commitment to social responsibility. It shows that you value diversity and inclusion, which can connect with customers who want to support businesses that share their values.

    A study by Cone Communications found that 87% of consumers would buy from a company that supports an issue they care about, and 76% would stop buying if they found out a brand acted against their beliefs. By making accessibility a priority, you’re showing a commitment to inclusion, which resonates with values-driven consumers.

    Accessibility isn’t just the right thing to do; it’s an important part of modern business ethics. It sends a message that your company wants to make a positive difference.

    From “Why” to “How”: Putting Website Accessibility into Action

    Changing how we view accessibility—from a duty to an opportunity—requires a new approach. By prioritizing web accessibility, your business can create better digital experiences for everyone while boosting your reputation and expanding your reach.

    So, how do you begin? Start small but think big:

    • Share Real-Life Stories: Use videos or testimonials that show how people with disabilities interact with digital content. Real stories have a way of making abstract concepts tangible. Seeing the difference their work makes can inspire your team to think creatively about building more accessible features.
    • Foster Cross-Department Collaboration: Accessibility should be a shared responsibility. Bring together designers, developers, marketers, and content creators to ensure accessibility is part of every stage of a project. This holistic approach helps create a seamless, inclusive experience for users.
    • Integrate Accessibility Into Your Core Strategy: Make accessibility a crucial part of your business strategy and product development. Don’t treat it as an add-on or afterthought. Prioritize accessibility from the beginning of your planning process—whether it’s for a website redesign, a new product launch, or a marketing campaign.
    • Keep Accessibility Up to Date: Accessibility isn’t a one-time effort. Schedule regular audits to review your website, apps, and other digital content. Stay informed about changing accessibility standards and emerging best practices to make sure you’re continually improving.

    Ready to take the next step? Schedule an ADA briefing with 216digital today. Our experts will walk you through the essentials of web accessibility, help identify gaps, and show you how it can become a key driver of growth for your business. Let’s turn this obligation into a lasting opportunity!

    Greg McNeil

    October 17, 2024
    The Benefits of Web Accessibility
    Accessibility, ADA Compliance, SEO, UX, WCAG, Website Accessibility
  • Simplicity is Key to Conversions: User Experience (UX) Produces Profit

    Simplicity is Key to Conversions: User Experience (UX) Produces Profit

    Our brains are handling a lot right now. Processing work, making plans for the weekend, reminding you to breathe. You clearly have a lot on your plate. When it comes to focus and cognitive thinking, however, as humans we operate a bit differently. The human brain is not an automated processor meant to produce output multiple times a minute. Automated problem solving vs. logic and reasoning are what separate man from machine. We prefer to take on one small task at a time, solve it, process what we learned and move on to the next. The more practical the process, the easier it is for us. It is much more efficient than juggling multiple balls in the air at once. Keep it simple.

    Websites and eCommerce stores are no different. Simplistic design and rational navigation will always crank out the most conversions because these factors make sense to our brains. The structure is tailored towards the user. It helps define the overall experience for them and that is a crucial ranking factor with Google. Believe me, they will notice. Social Media Cleveland

    Guiding visitors towards the conversion funnel isn’t tricky marketing or a psychological sales trigger. It is just common sense. In fact, most users will expect some sort of assistance leading them through the process, especially the checkout. ECommerce developers know this, which is why the structure or layout of a site is one of many factors in the world of user experience or UX as it is commonly called.

    What Makes Up User Experience

    At its core, user experience (UX) is simply making the experience of the user, a pleasant one. That’s you. Whether you realize it or not, the structure, the placement, the ease of checkout and any other things related to the function of the site is designed for you. Let’s break down UX to some of its core features and discuss how a website can work with you to meet your goals. There are multiple factors that help a site function and most importantly, help you succeed. Some of the most common features that assist the user conversions include:

    • The site’s navigation
    • The site’s visual design
    • The site’s technical optimization
    • The site’s content

    Here’s how each of these features makes your life easier and serve a purpose on a website.

    Findability

    When navigating a site, the easier it is to find what you are looking for, the better. Part of the reason is the conversion process. If you are looking to purchase something or submit a form, all signs should point to this. Users should not have to use a search toolbar to see products or checkout. Most eventually will get bored or frustrated and leave the page. This can lead to an ever-climbing bounce rate as you find more and more users navigating away. Make sure your menu or toolbar is practical and the placement of the pages makes sense. A website with a sensible layout can lead to maximum conversions.

    Visibility

    Cleveland SEO servicesA site should absolutely be relatable and appealing. The aesthetic design should pull users and make them want to stay. The main toolbar should be eye-catching and draw the user to it. The best placement for the main navigation center is in the header or above the fold of the page. Most successful sites have their main features in this area, such as the blog, the cart or main login area.

    It is often said “less is more” and the same is true of a website layout. In the digital age, the content should be compact and precise. Avoid lengthy paragraphs that would prevent a user from reading the entire post and break up information into more manageable pieces. Use bullets, logos, shorter lines and visual aids to draw the reader through the content. Also, be sure to include interactive buttons, hyperlinks or images that will keep your users stimulated. If it looks pretty, they are going to want to click on it.

    Usability

    A website has many visitors but they aren’t always human users. It is crucial to remember the robots are watching too. For a site to function properly, there are a number of technical optimization tools to use that will get you into the rankings. Things like SEO, page speed, image alt tags and mobile friendliness will earn you bonus points with the robots. In fact, some of these features are an absolute must with the Google algorithm updates. Missing any one of them could cost you rankings and site traffic.

    Avoid the penalties and do your research. Get quality SEO keywords in your content and update it often. It is also vital that your site has an app that caches page content. This will dramatically decrease your load time, which the search engine robots will like. Humans will like it too.

    Likability

    One of the most challenging tactics to conquer is the site’s content. In order for a user to interact with your site and come backDigital Marketing often, you have to have some sort of draw. Users have to like being there. Having quality images and technical cues are great, but at the end of the day, the users are reading your content. If it isn’t engaging or the content is difficult to follow, most users will leave. Some key things to remember in your content, along with optimizing for the search engines, are your style and voice. These should appeal to your audience, in addition to your topic choices. Never talk down to visitors or become too “preachy” in your delivery.

    Also, do some marketing trends research. See what people are talking about and join the conversation. It is just as much your responsibility to be entertaining as to be informative. This will help build your audience and most importantly, keep them coming back for more. Focus on digital campaigns and enhancing your visibility.

    **

    For those looking for assistance with digital marketing campaigns and enhancing visibility, 216digital offers Cleveland SEO services to help you with your rankings. We also offer Cleveland web development and digital marketing assistance. Let us help you build your brand and become successful. We are eCommerce developers with a passion to be creative and a drive to help you succeed. Contact us for help with Miva design or if you have been considering Miva developers for your website.

     

    Greg McNeil

    August 21, 2018
    Ecommerce Platforms, SEO
    Digital Marketing, SEO, User Experience, UX
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