216digital.
Web Accessibility

Phase 1
Web Remediation for Lawsuit Settlement & Prevention


Phase 2
Real-World Accessibility


a11y.Radar
Ongoing Monitoring and Maintenance


Consultation & Training

Is Your Website Vulnerable to Frivolous Lawsuits?
Get a Free Web Accessibility Audit to Learn Where You Stand
Find Out Today!

Web Design & Development

Marketing

PPC Management
Google & Social Media Ads


Professional SEO
Increase Organic Search Strength

Interested in Marketing?
Speak to an Expert about marketing opportunities for your brand to cultivate support and growth online.
Contact Us

About

Blog

Contact Us
  • Why Legal Compliance for Websites Matters in Canada

    Imagine landing on a website and feeling stuck because you can’t navigate it properly, read the content, or interact with its features. Frustrating, right? Now imagine that being your daily reality. For many people with disabilities, this is how they experience the web.

    That’s where web accessibility comes in. It’s about making sure everyone—regardless of ability—can use websites with ease. Not only is this the ethical thing to do, but it’s also a requirement for legal compliance for websites in Canada and beyond.The good news? It’s easier to achieve than you might think, and it comes with benefits that go far beyond ticking a legal box.

    Why Web Accessibility Matters

    Web accessibility ensures that everyone, including people with disabilities, can use your website effectively. In Canada, over one in five people have a disability. By making your website accessible, you’re opening it up to a wider audience, improving your SEO, and building a stronger brand.

    Failing to address accessibility can exclude potential users, harm your reputation, and even lead to fines or lawsuits. But accessibility isn’t just about avoiding risks—it’s about fulfilling legal compliance for websites and showing you care about inclusivity while meeting the needs of all your customers.

    It also gives your business a competitive edge. Many Canadians prefer to support brands that align with their values, including social responsibility. In fact, 25% of Canadian consumers choose brands that demonstrate inclusivity. Making your website accessible shows you’re committed to these values and helps build trust with your audience.

    Accessibility Laws in Canada: What You Need to Know

    Canada’s federal and provincial laws require businesses to make their websites accessible. All these laws align with the Web Content Accessibility Guidelines (WCAG), creating a consistent standard nationwide. Below is a quick overview:

    • Accessible Canada Act (ACA): Aims for a barrier-free Canada by 2040. Federal organizations must remove barriers, including those on websites.
    • Accessibility for Ontarians with Disabilities Act (AODA): Requires Ontario businesses to meet WCAG 2.0 Level AA by 2025. Non-compliance can result in fines of up to $100,000 per day.
    • Accessibility for Manitobans Act: Focuses on removing barriers, including in technology, with WCAG compliance and staff training required.
    • Nova Scotia Accessibility Act: Aims for a fully accessible province by 2030, with penalties up to $250,000 for violations.
    • Accessible British Columbia Act: Requires websites to meet WCAG standards, with full implementation by 2024.

    These laws emphasize legal compliance for websites to create inclusive digital spaces while highlighting the risks of non-compliance, such as significant fines and damage to your brand’s reputation.

    What is WCAG?

    The Web Content Accessibility Guidelines (WCAG), developed by the Wide Web Consortium (W3C), are the global standard for creating accessible websites. These guidelines provide a framework for ensuring that web content is usable by people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

    WCAG is built on four core principles, ensuring that websites are:

    • Perceivable: Content must be presented in ways that all users can perceive, whether through sight, hearing, or touch.
    • Operable: Navigation and interaction must be functional using various input methods, such as keyboards, voice commands, or assistive devices.
    • Understandable: Information and the operation of the user interface should be clear and intuitive.
    • Robust: Websites must work with a variety of assistive technologies, including screen readers and text magnifiers

    The guidelines are structured across levels of compliance: A (basic), AA (intermediate), and AAA (advanced). For instance, under laws like AODA, Ontario businesses must meet WCAG 2.0 Level AA standards.

    Why Accessibility is a Smart Move for Canadian Retailers

    Let’s talk business for a minute. Canadians with disabilities represent a market with over CAD 55 billion in annual purchasing power. Making your website accessible means you’re opening your doors to this massive audience.

    Accessibility also tackles common issues like shopping cart abandonment. Did you know the average cart abandonment rate is 70%? For users with disabilities, it’s probably even higher—often due to frustrating website designs. By improving accessibility, you’re making it easier for everyone to shop with you, which can boost your sales.

    On top of that, Canadians expect brands to align with their values. Studies show that 16% of consumers will stop supporting businesses that don’t prioritize social responsibility. Making your site inclusive sends a clear message: you care about your customers, and you’re committed to doing the right thing.

    Why Accessibility Benefits Everyone

    When you make your website accessible, you’re not just meeting legal compliance for websites—you’re gaining a ton of other advantages:

    • Inclusivity: Your website becomes usable for everyone.
    • Better SEO: Search engines love accessible websites, so you’re more likely to rank higher.
    • Wider Audience: You’re opening up your site to millions of Canadians with disabilities.
    • Stronger Brand Image: Being inclusive shows you care about your customers.
    • Legal Protection: You’ll avoid fines and lawsuits, while building a more user-friendly site.

    Steps to Make Your Website Accessible

    Not sure where to start? Here’s a simple game plan to get your site on the right track:

    1. Audit Your Site: Use tools like WAVE and Lighthouse to spot accessibility issues.
    2. Learn WCAG Standards: Get familiar with WCAG 2.0 or 2.1 Level AA guidelines.
    3. Fix the Basics: Add alt text to images, ensure keyboard navigation works, and include captions for videos.
    4. Get Feedback: Work with users who have disabilities to test your site.
    5. Educate Your Team: Train your staff on accessibility best practices.
    6. Call in the Pros: Accessibility consultants can help with trickier issues.
    7. Stay Updated: Keep up with changes in accessibility standards and laws.

    The Risks of Ignoring Accessibility

    Skipping accessibility isn’t just a bad look—it’s risky business. For example, AODA violations can cost corporations up to $100,000 a day. But the financial cost is just part of the problem.

    An inaccessible website can damage your reputation and alienate a large chunk of your audience. People want to support brands that align with their values, and being seen as inaccessible could send them straight to your competitors.

    Building a More Inclusive Future

    Legal compliance for websites is more than a regulatory checkbox—it’s an opportunity to create a welcoming digital space for everyone. By prioritizing accessibility, you not only expand your audience but also demonstrate your commitment to inclusivity and social responsibility. Canadians value businesses that align with their beliefs, and web accessibility is a clear way to build trust and loyalty while fostering meaningful connections with your customers.

    Achieving accessibility doesn’t have to be overwhelming. Simple steps like conducting audits, adhering to WCAG standards, and training your team can make your website more inclusive and user-friendly for all. Accessibility isn’t just about meeting legal requirements—it’s about creating a future where everyone can participate equally in the digital world.

    Ready to take the next step? Partner with 216digital for expert guidance on legal compliance for websites. From comprehensive audits to ongoing support, we’ll help you achieve compliance and build a more inclusive online experience. Schedule your ADA briefing today!

    Greg McNeil

    January 20, 2025
    Legal Compliance
    Accessibility, accessibility laws, AODA, Canada, International Accessibility Laws, Legal compliance, Website Accessibility
  • Accessibility in JavaScript: A Developer’s Guide

    JavaScript has revolutionized web development, enabling developers to create interactive and dynamic websites. However, these enhancements can also introduce significant accessibility barriers if not implemented thoughtfully. For web developers and eCommerce managers, ensuring that JavaScript-powered features are accessible isn’t just about compliance—it’s about creating an inclusive experience for all users.

    This guide explores the essential techniques, testing methods, and best practices to ensure that JavaScript features meet accessibility standards and improve usability for everyone.

    Why Accessibility in JavaScript Matters

    Interactive JavaScript elements, such as modals, dropdown menus, and dynamic content updates, can be challenging for users with disabilities. Poorly implemented JavaScript can break keyboard navigation, confuse screen readers, or cause focus management issues, creating barriers that exclude a portion of your audience.

    By prioritizing accessibility, developers can:

    • Meet Web Content Accessibility Guidelines (WCAG).
    • Improve user experience for everyone, including users with disabilities.
    • Reduce the risk of legal action related to accessibility non-compliance.
    • Expand your website’s audience and customer base.

    Common Accessibility Barriers in JavaScript

    Before diving into solutions, let’s examine some common accessibility pitfalls associated with JavaScript:

    1. Keyboard Inaccessibility: Many JavaScript features rely on mouse interactions, neglecting users who navigate with a keyboard.
    2. Focus Management Issues: Improper handling of focus can disorient users, especially when triggering modals, popups, or dynamic content.
    3. Unlabeled ARIA Roles: Dynamic elements without proper ARIA roles and attributes can confuse screen readers.
    4. Non-Compliant Custom Widgets: Custom components like sliders, tabs, or accordions often fail to replicate the functionality of their native HTML counterparts.
    5. Content Updates Without Notifications: Dynamic content changes that are not announced to assistive technologies leave users unaware of critical updates.

    Best Practices for Accessible JavaScript

    To make your JavaScript-powered features inclusive, follow these best practices:

    1. Ensure Keyboard Accessibility

    All interactive elements must be operable using only a keyboard. Consider the following:

    • Use semantic HTML elements like <button>, <a>, and <input>, which have built-in keyboard support.
    • Add tabindex= "0" to custom elements to make them focusable.
    • Avoid tabindex values greater than 0, which can disrupt the natural tabbing order.
    • Implement custom keyboard interactions for widgets like dropdowns and modals. For example, allow users to close a modal with the Escape key.

    2. Manage Focus Properly

    Focus management is critical when working with dynamic content. Here’s how to handle it:

    • Set Initial Focus: When opening a modal, move focus to the first interactive element within it.
    • Trap Focus: Prevent users from tabbing out of an open modal.
    • Restore Focus: Return focus to the triggering element when the modal is closed.
    • Avoid Focus Loss: Ensure that dynamically added content doesn’t cause focus to disappear.

    3. Use ARIA Responsibly

    Accessible Rich Internet Applications (ARIA) can enhance screen reader compatibility, but misuse can lead to confusion. Follow these guidelines:

    • Use ARIA Roles: Assign roles like role= "dialog" for modals or role= "menu" for dropdowns.
    • Add ARIA States: Use attributes like aria-expanded, aria-hidden, and aria-live to convey element states to assistive technologies.
    • Don’t Overuse ARIA: Avoid using ARIA when semantic HTML can achieve the same result.

    4. Announce Dynamic Content Updates

    For screen reader users, dynamically updated content must be announced clearly:

    • Use aria-live regions to alert users to changes in content.
    • Set the aria-live attribute to “polite” for non-urgent updates or “assertive” for critical changes.
    • Avoid excessive announcements, which can overwhelm users.

    5. Test Custom Widgets Thoroughly

    If you create custom widgets, ensure they mimic the behavior of native elements:

    • Use the WAI-ARIA Authoring Practices Guide as a reference.
    • Make widgets focusable, operable via keyboard, and compatible with screen readers.
    • Test with multiple assistive technologies and devices to ensure broad accessibility.

    Testing JavaScript for Accessibility

    Accessibility testing is an essential part of development. Use the following tools and methods to identify and address accessibility issues:

    Automated Tools

    1. Lighthouse (built into Chrome DevTools): Provides a quick audit of accessibility issues.
    2. WAVE: Highlights accessibility problems directly on your webpage.

    Manual Testing

    Automated tools can’t catch every issue, so manual testing is critical:

    • Keyboard Navigation: Ensure all interactive elements are focusable and operable with the Tab and Enter keys.
    • Screen Readers: Test your website with screen readers like NVDA, JAWS, or VoiceOver.
    • Focus Indicators: Verify that focus indicators are visible and intuitive.

    Real-World Scenarios

    Test your website with users who rely on assistive technologies. User feedback can uncover issues that developers might overlook.

    Meeting WCAG Requirements

    To comply with WCAG, focus on these key guidelines:

    Perceivable

    • Ensure text alternatives for images and icons.
    • Provide captions for video content.

    Operable

    • Make all functionality available via a keyboard.
    • Avoid content that flashes more than three times per second.

    Understandable

    • Use clear labels and instructions.
    • Ensure consistent navigation and predictable interactions.

    Robust

    • Use valid HTML and ARIA attributes to ensure compatibility with assistive technologies.

    Benefits of Accessible JavaScript

    Implementing accessible JavaScript goes beyond compliance. It delivers tangible benefits, such as:

    • Improved User Experience: Accessible features make your website easier to use for everyone.
    • Increased Market Reach: Approximately 16% of the world’s population lives with some form of disability. Accessibility ensures they can engage with your website.
    • Better SEO: Many accessibility improvements, like proper headings and alt text, also enhance search engine rankings.
    • Legal Compliance: Meeting accessibility standards helps protect your business from lawsuits and reputational damage.

    Conclusion

    It is far easier to create accessible JavaScript from the onset rather than trying to fix it as an afterthought if you are armed with the proper knowledge.

    Stay informed about evolving standards like WCAG and remain proactive in integrating accessibility into your development workflow. If you’re unsure if your JavaScript is accessible or are looking for an implementation partner who is focused on accessibility, reach out to 216digital using the contact form below.

    Greg McNeil

    January 17, 2025
    How-to Guides
    Accessibility, How-to, JavaScript, Web Accessibility, web developers, Website Accessibility
  • Web Accessibility: A Must for Small Businesses

    Ever wonder if your website might be quietly turning people away? 

    As a small business owner, you already have plenty to juggle—so it’s easy to think web accessibility isn’t a top priority. But what if ignoring it costs you sales, hurts your reputation, and even puts you at risk for legal trouble?

    The good news is that it’s never too late to start. By making your site accessible to everyone, you can reach more customers, show you care about every visitor, and stand out in a crowded market. Let’s explore why web accessibility matters and how simple steps can make a big difference for your business.

    What Is Web Accessibility?

    Web accessibility means designing websites so everyone can use them, including people with disabilities. It involves making sure your site works for those relying on screen readers, keyboard navigation, or other assistive tools. This includes people who have visual or hearing impairments, limited mobility, or cognitive differences.

    But accessibility benefits more than just people with disabilities. It also helps those with temporary injuries, older devices, or slow internet, and those who can’t hear audio in noisy places. By following standards like the Web Content Accessibility Guidelines (WCAG), your small business can create a smoother, more inclusive online experience for every visitor.

    Why Accessibility Matters for Small Businesses

    Reach More Customers

    The Centers for Disease Control and Prevention (CDC) says that more than 1 in 4 adults in the United States have some type of disability. That’s a huge group of potential customers who may struggle with a site that isn’t accessible. But accessibility also helps others—like older adults, people with temporary injuries, or those using slow internet.

    By making your site easier to use, you can connect with a bigger, more diverse audience. In fact, studies show that businesses that focus on accessibility can see up to a 20% increase in their customer base.

    Improve Your SEO

    Did you know that accessible websites can rank higher in search results? Search engines favor sites that are easy to read and navigate. Features like clear headings, alt text for images, and proper HTML tags not only help users but also boost your SEO.

    For example, the radio program This American Life added transcripts for each episode, increasing search traffic by almost 7%. By making your site more accessible, you, too, can improve your visibility and attract more organic traffic.

    Build a Better Brand

    People today care about inclusivity. A 2023 study showed that 70% of consumers prefer brands committed to diversity and inclusion. By making your website accessible, you show that you value every customer. This builds trust and loyalty, setting you apart from other businesses.

    Avoid Legal Risks

    The Americans with Disabilities Act (ADA) requires businesses to make their services, including websites, accessible. If you don’t, you might face expensive lawsuits. In 2024, over 4,000 ADA lawsuits were filed, and more than 33% targeted small businesses.

    Why the focus on small businesses now? First, there are more small businesses overall. Second, large companies have been dealing with accessibility lawsuits for years, so many have strong accessibility programs already in place. Settlements can cost anywhere from $10,000 to $100,000—plus legal fees. By making your site accessible now, you can avoid these risks and show customers you care.

    Don’t Let Cost Hold You Back

    Improving accessibility takes time and money, but it doesn’t have to break the bank. Start with the biggest issues, like adding alt text or fixing color contrast. These small changes can make a huge difference. Plus, if you’re in the U.S., you may qualify for the Disabled Access Credit to help with costs.

    Including accessibility from the start also saves money later. You won’t need expensive redesigns or add-ons if you prioritize accessibility now. Accessible sites often run more smoothly, which can reduce hosting and maintenance costs in the long run.

    Practical Steps to Start Your Accessibility Journey

    Feeling overwhelmed? Don’t worry—you can begin with small, simple steps:

    Check Your Site’s Accessibility

    Regularly audit your website for accessibility issues. There are  free tools like WAVE and Google Lighthouse that can help you identify problems, such as missing alt text for images. For a deeper look, think about hiring an accessibility expert.

    Stay Informed and Up-to-Date

     Web Content Accessibility Guidelines (WCAG) and best practices can evolve over time. Stay informed about any changes and make updates to your website as necessary to remain compliant.

    Train Your Team

    Train your staff, especially those involved in website management and content creation, about web accessibility. This helps create a culture of inclusivity and ensures that accessibility remains a priority.

    Offer Accessible Customer Support

    Provide different ways for people to contact you—phone, email, or live chat. Make sure these options are usable by everyone, including people with assistive devices.

    How Accessibility Helps Your Business

    When you make your website accessible, you can:

    • Increase Sales: If your site is easier to use, more people will stay and buy.
    • Boost Customer Loyalty: People remember brands that make them feel included.
    • Strengthen Your Brand: Being known for inclusivity helps you stand out.

    Take the First Step

    Starting your journey toward accessibility doesn’t have to be scary. Take small actions, keep improving, and celebrate your wins. The benefits—like reaching more customers, getting better SEO results, and strengthening your brand—are worth the effort.

    At 216digital, we will help develop a strategy to integrate WCAG 2.1 compliance into your development roadmap on your terms so that you can focus on what matters: your business. Don’t wait—make your website accessible now. Schedule an ADA briefing with us to get started!

    Kayla Laganiere

    January 15, 2025
    The Benefits of Web Accessibility
    Accessibility, ADA Compliance, Benefits of Web Accessibility, Small Business, Website Accessibility
  • Web Accessibility Compliance Under the Equality Act

    Digital accessibility is about ensuring everyone can use your website—no exceptions. While most U.S. website owners focus on ADA compliance, a lesser-known yet impactful piece of legislation from across the pond is the Equality Act 2010. Let’s dive into how this U.K. law impacts your digital space and how you can make your website an inclusive haven for everyone.

    Understanding the Equality Act 2010

    The Equality Act 2010 is a U.K. law aimed at protecting individuals from discrimination in areas like employment, education, and access to services. It ensures equal opportunities for all, regardless of disability, age, gender, race, or religion.

    Although the Act doesn’t mention websites specifically, the “reasonable adjustments” principle applies to digital platforms. If you’re serving U.K. customers, ensuring everyone can navigate your site is your obligation.

    How Does the Equality Act Apply to Web Accessibility?

    Reasonable adjustments under the Equality Act could look like:

    • Screen reader-friendly navigation: Help visually impaired users navigate through your site.
    • Color contrast that pops: Make text stand out for those with visual challenges.
    • Captions and transcripts: Add these to videos and audio files for hearing-impaired users.
    • Keyboard navigation: Ensure people who can’t use a mouse can still explore every corner of your site.

    Failing to meet these expectations could result in legal trouble. Plus, it’s likely to leave users frustrated.

    Why Should U.S. Website Owners Care?

    The internet has no borders. You’re in the Equality Act’s jurisdiction if your website gets U.K. visitors. Accessibility isn’t just about avoiding lawsuits. It’s about:

    • Expanding your audience: More accessibility means more customers.
    • Boosting your brand: Inclusivity is a good look for any business.
    • Improving user experience: Accessible sites work better for everyone. Think faster loading and easier navigation.

    Steps to Achieve Web Accessibility Compliance

    1. Adopt WCAG Standards

    Start with the Web Content Accessibility Guidelines (WCAG 2.1 AA or WCAG 2.2). Key highlights include:

    • Text alternatives: Describe images for screen readers.
    • Adaptable layouts: Ensure your site looks great on all screen sizes.
    • Color contrast: Make text legible against its background.
    • Keyboard navigation: Interact with all the elements on your site without requiring a mouse.

    2. Conduct an Accessibility Audit

    Run your site through tools like WAVE or Google Lighthouse to spot barriers. Pair this with manual testing—real users with disabilities will catch things that machines miss. Pay extra attention to:

    • Navigation menus (don’t let these turn into a digital labyrinth).
    • Forms and fields (labels and instructions should be crystal clear).
    • Media files (videos need captions, images need alt text).

    3. Implement Inclusive Design Practices

    Accessibility isn’t a retrofit—it’s part of the blueprint. Here’s how:

    • Use readable fonts and scalable text sizes.
    • Structure content with clear headings.
    • Make buttons big enough to click without precision aiming.

    4. Train Your Team

    Your developers and designers are the architects of accessibility. Offer training so they can:

    • Write stellar alt text. No “image.jpg” placeholders!
    • Test new features for accessibility.
    • Create forms and tables that work for everyone.

    5. Monitor and Update Regularly

    Web accessibility isn’t a one-and-done deal. Use tools like a11y.Radar for ongoing monitoring. Keep tweaking as tech evolves.

    Benefits of Web Accessibility

    Making your site accessible isn’t just a nice thing to do. It’s smart business. Here’s why:

    • Expand Your Audience: Capture the attention of millions of users with disabilities.
    • Boost SEO: Accessible sites rank better on Google.
    • Enhance User Experience: Accessibility features often make navigation a breeze for everyone.
    • Mitigate Legal Risks: Stay on the right side of the law while avoiding reputation hits.

    Common Pitfalls to Avoid

    • Relying Solely on Overlays: Widgets can lead to more barriers for visually impaired users and future litigation.
    • Ignoring Mobile Users: Accessibility applies to all devices.
    • Skipping User Testing: Automated tools miss the human touch.

    Take Action Today

    The Equality Act 2010 highlights the importance of inclusivity, even in the digital world. By embracing accessibility, you’re not just complying with laws—you’re inviting everyone to do business with you.

    Start by adopting WCAG standards, auditing your site, and building accessibility into your design process. Need help? Tools like a11y.Radar and expert resources can guide you every step of the way.

    Remember, making your website accessible isn’t just about obligation—it’s an opportunity to connect with a broader audience and create a truly welcoming online space.

    Kayla Laganiere

    January 14, 2025
    Legal Compliance
    Accessibility, Equality Act, International Accessibility Laws, WCAG, Web Accessibility
  • WAVE Accessibility Tool: A Step-by-Step Guide

    Have you ever clicked on a website and felt completely lost—like the menus were in hidden corners, or the text was so tiny you had to squint? Sometimes, the root of that problem is an accessibility issue. Put simply, a site might not be built in a way that everyone can use comfortably. That’s where WAVE comes in. WAVE (short for Web Accessibility Evaluation Tool) helps detect areas on your website with barriers and provides you with tips on how to fix them. It’s free, easy to use, and super handy for making sure your site works for everyone. 

    If you’ve never heard of WAVE or used it before, don’t worry—you’re not alone! In this guide, we’ll break it down step by step and show you how it can make your website better, clearer, and more user-friendly. Let’s dive in!

    What Is the WAVE Accessibility Tool?

    So, what exactly is WAVE? Created by WebAIM, this free tool looks for possible problems on any webpage and points them out. Think of it like a traffic light system for your site’s accessibility. If there’s a red light, it means an issue needs immediate attention—like missing text descriptions for images (which can be a big deal for screen reader users). If something’s in yellow, it could be a warning sign that may or may not become a problem.

    But what makes WAVE so remarkable is its visual approach: it marks up your page with icons and colored boxes so you can spot issues right where they happen. It also highlights structural elements—like headings, landmarks, and ARIA attributes—to ensure your website is logically organized and easy to navigate. No more digging through code and guessing what went wrong. Just click, glance, and fix!

    Key Features of WAVE Accessibility Tools

    Browser Extensions

    If you’re a fan of quick-and-easy solutions (who isn’t?), you’ll love WAVE browser extensions. You can add them to Chrome or Firefox with just a few clicks. Once that’s done, go to any webpage, hit the WAVE icon in your toolbar, and boom—you get an instant report without switching tabs. It’s perfect for those of us who like minimal fuss.

    Online WAVE Tool

    If extensions aren’t your thing or you’re using a borrowed computer, don’t worry. WAVE also has an online tool. All you have to do is visit the WAVE website, copy the link to the page you want to test and paste it. Within seconds, you get a full-page view loaded with accessibility markers. This approach keeps you flexible, especially if you switch devices a lot.

    Visual Feedback

    One of the best parts of WAVE is how it breaks down what might be going wrong. Errors, warnings, and even things that are working just fine each get their own unique symbols. You’ll see icons, colors, and outlines placed directly on top of the webpage elements. This visual overlay system helps you zero in on issues (like missing alt text or poor contrast ratios) more quickly than poring over raw code.

    Accessibility Panels

    After WAVE loads your page, you can explore different panels to learn more:

    • Summary Panel: This shows you how many errors, alerts, and features were found.
    • Structure Panel: Gives you a rundown of your headings, lists, and how the page is organized. This is super helpful for seeing whether screen readers will read your page in a logical order.
    • Details Panel: Goes deeper by explaining each issue and how to fix it. If you’re the type of person who likes step-by-step instructions, you’ll feel right at home here.

    How to Use WAVE Effectively

    Getting Started

    First things first: pick your favorite way to use WAVE. If you like convenience, grab the Chrome or Firefox extension. If you’d rather not install anything, head straight to the online WAVE site. From there, it’s as simple as entering your page’s URL. Once you see your page covered with icons, you’ll know you’re in business.

    Running an Analysis

    When you launch WAVE, it basically scans the webpage in front of you and marks all the potential issues. Think of it like a helpful friend pointing out the spinach in your teeth—except here, it’s pointing out an image without alt text or headings that aren’t in the right order. You might see red icons (these are errors), yellow icons (warnings), or other symbols that highlight good features, too. Scroll down to make sure you don’t miss any marks hiding at the bottom of the page.

    Interpreting Results

    Getting an A+ in accessibility can feel like unlocking a secret achievement! But sometimes, your first scan with WAVE might bring up a list of errors longer than you’d hoped. Don’t panic. Errors typically mean your site is missing something important, like proper labels for form fields or headings that make sense. Warnings, on the other hand, are more like gentle taps on the shoulder, suggesting a potential issue.

    You’ll also see that WAVE links these issues to specific guidelines from the WCAG (Web Content Accessibility Guidelines). That might sound fancy, but it basically helps you follow official rules, so you’re not just guessing how to fix stuff.

    Prioritizing Fixes

    So, you’ve got a bunch of red and yellow icons—where do you even start? Focus on the red ones first (the errors). Fix things like missing alt text or form labels right away since those directly affect how people access and use your content. Next, tackle the warnings. You might spot patterns, like repeated heading problems across several pages. Fixing them in one swoop can save you a lot of time.

    Exporting and Sharing Results

    If you’re part of a team, you’ll probably want to show your coworkers what needs fixing. WAVE makes this easy—there’s an option to export the report or share a link to the scanned page. This can be a lifesaver when you need to prove to a manager that certain design choices might be causing trouble for users. Plus, it keeps everyone on the same page—literally!

    Strengths and Limitations of WAVE

    WAVE is user-friendly, offers quick visual feedback, and gives both beginners and experienced developers something to love. It’s like having a built-in teacher who highlights mistakes and nudges you toward the right answers.

    What It Does Well

    • Highlights errors and warnings right on the page.
    • Teaches you about accessibility by explaining each issue.
    • Checks for essential elements like color contrast, heading hierarchy, and ARIA attributes.
    • It works within your browser or online, so no extra files are needed.

    Where It Falls Short

    • Single-Page Focus: WAVE is excellent for testing one page at a time but isn’t designed to crawl an entire site in one go.
    • Scope of Automation: Automated checks can’t evaluate everything—like the clarity of your alt text or how user-friendly your navigation is. Manual testing is still essential, especially for things like complex JavaScript interactions.
    • Not a Magic Fix: WAVE won’t fix issues for you—it only shows you what to work on. Consider it a trusty sidekick, not a fully automated superhero.

    Best Practices for Using WAVE

    Combine with Other Tools

    While WAVE is incredible, consider also using tools like Google Lighthouse or Accessibility Radar (a11y.Radar). The more eyes on your site, the better.

    Manual Testing Matters

    Automated tools can catch a lot of problems, but human testing can uncover hidden barriers—like confusing navigation menus or unclear copy. Think of WAVE as your first line of defense, not the only line.

    Train Your Team

    If you’re not the only one updating the website, make sure others know how to read and understand WAVE reports. Accessibility is more manageable when everybody’s on board.

    Start Early

    Don’t wait until your site goes live to test for accessibility. Use WAVE during the design phase so you can catch significant issues before they become big headaches.

    Make It Part of a Bigger Strategy

    Use WAVE as the baseline for your accessibility plan. Re-run tests after making changes and encourage feedback from real users. Over time, you’ll build a more inclusive experience.

    That’s a Wrap: Waving Goodbye to Barriers

    Making your site accessible is really about welcoming everyone—whether they use screen readers, need larger text, or want a smoother experience. WAVE takes the guesswork out of finding those hidden roadblocks. It shows you exactly where to focus your efforts, helping you make fast progress toward a more inclusive website.

    As powerful as WAVE is, remember that it’s only one piece of the puzzle. Combining WAVE’s insights with manual testing, user feedback, and other evaluation tools like Axe or Lighthouse will give you a well-rounded approach to accessibility. Over time, you’ll find that accessibility isn’t just about rules and standards—it’s about caring for the people visiting your site. Happy scanning, and may your website become a place where everyone feels right at home!

    Greg McNeil

    January 13, 2025
    Testing & Remediation, Web Accessibility Monitoring
    Accessibility, Accessibility testing, automated testing, WAVE, Web Accessibility
  • The EAA Lands in June

    The European Accessibility Act (EAA) is set to shake things up for businesses operating in the European market. Starting in June 2025, the EAA will require companies to meet strict accessibility standards for websites, mobile apps, and digital products. If you’re working in or serving customers in the European Union (EU), this isn’t just about meeting requirements—it’s a chance to grow your reach and create better digital experiences for everyone.

    Let’s dive into what the EAA is all about, why it matters, and how you can get ready for this significant change.

    What is the European Accessibility Act?

    The EAA is a groundbreaking law aimed at ensuring equal access to products and services across the European Union. Enforced by individual EU member states, it applies to a wide range of digital and physical products, including websites, mobile apps, software, and e-commerce platforms. The primary goal of the EAA is to eliminate barriers for people with disabilities and promote inclusivity and equal participation in society.

    The EAA establishes clear accessibility requirements for businesses operating within the EU and harmonizes standards across member states. This ensures consistent accessibility efforts while simplifying compliance for companies working across the EU. For online businesses, compliance is guided by EN 301 549, the technical standard that serves as the foundation for meeting EAA requirements.

    Scope of the EAA

    The EAA’s web accessibility covers a broad range of applications such as:

    • Websites and mobile apps
    • E-books and online publications
    • ATMs, ticketing, and check-in machines
    • E-commerce platforms

    EN 301 549: The Technical Backbone of the EAA

    At the heart of the EAA’s web compliance is EN 301 549, a technical standard based on W3C’s Web Accessibility Guidelines (WCAG). These standards provide a clear framework for ensuring accessibility in websites, software, mobile apps, and other ICT products. By following WCAG 2.1 AA guidelines, companies can make their digital content usable by individuals with visual, auditory, cognitive, or motor impairments.

    Suppose your e-commerce site, cloud software, SaaS platforms, or mobile apps already meet WCAG 2.1 AA requirements. In that case, they likely comply with EN 301 549—and, by extension, the EAA.

    Are There Any Exceptions to EAA Compliance?

    Although the EAA imposes strict accessibility standards, it recognizes that achieving complete compliance may sometimes be impractical. Under the “Disproportionate Burden Clause,” organizations can request exceptions if they show that meeting the requirements would impose an undue hardship. However, this doesn’t serve as a blanket exemption—companies must provide thorough documentation and clear justification for why they cannot reasonably comply. Even when an exception is granted, they are still expected to take every feasible step to maximize accessibility.

    Why the EAA Matters

    The EAA’s focus on accessibility marks a significant step forward in creating an inclusive digital environment across the EU. For businesses, compliance isn’t just a legal requirement; it’s an opportunity to reach a broader audience and demonstrate a commitment to inclusivity. As the EAA reshapes the accessibility landscape, it’s time to evaluate your products and services to ensure they’re ready to meet the new standard.

    Here’s why it matters:

    It’s Legally Required

    The EAA is not just a guideline; it’s enforceable legislation that comes into effect in June 2025. Businesses that fail to comply could face fines, legal consequences, and even damage to their reputation. Taking action early gives you ample time to address challenges and ensure your digital products meet the required standards without unnecessary stress.

    Reach a Larger Audience

    Over one billion people worldwide live with disabilities, representing a significant—yet often underserved—consumer base. Of these, more than 135 million are in the EU, constituting a substantial market segment businesses cannot ignore. Making digital services accessible fulfills a critical need and demonstrates your brand’s commitment to inclusivity and respect for diverse audiences.

    For U.S. businesses operating in the EU, compliance with EN 301 549 ensures alignment with the EAA’s requirements, preventing legal and reputational risks.

    Better User Experience for Everyone

    Accessibility improvements don’t just benefit people with disabilities; they enhance usability for all users. Features like simplified navigation, larger text options, and better color contrast make digital platforms easier for everyone. These changes lead to more satisfied customers and improved engagement.

    Boost SEO and Discoverability

    Accessibility isn’t just about compliance; it’s also a strategic way to improve your online presence. By following EN 301 549 and WCAG 2.1 AA standards, your website becomes more search engine-friendly, with features like descriptive alt text, clean navigation, and clear content structure. These enhancements make it easier for search engines to index your site, improving rankings and visibility. Embracing accessibility ensures your digital content is discoverable by a broader audience while meeting the compliance standards of the EAA.

    How to Prepare for the EAA

    Preparing for the EAA might seem overwhelming at first, but tackling it step by step makes the process manageable. Here’s how to get started:

    • Audit Your Digital Accessibility: Evaluate your digital products and services against EN 301 549 and WCAG 2.1 AA guidelines. Use tools or hire experts to identify any accessibility gaps.
    • Fix What Needs Fixing: Once you’ve pinpointed the issues, prioritize fixes like:
      • Adding alt text to images
      • Ensuring keyboard navigation works seamlessly
      • Improving color contrast
      • Testing for mobile responsiveness
    • Train Your Team: Accessibility isn’t a one-time project—it’s an ongoing effort. Train your team on accessibility basics, like creating user-friendly designs, writing clear content, and following coding best practices.
    • Use Accessible Tools: Make sure your design and development tools have built-in accessibility features. These tools can catch common issues early and save you time.
    • Work with Accessibility Pros: If accessibility isn’t your area of expertise, partner with professionals specializing in it. They can guide you through audits, fixes, and long-term compliance strategies.
    • Keep an Eye on Accessibility: Accessibility needs regular maintenance. Review your digital products often, especially when you update or add new features, to make sure everything stays compliant.

    Overlays: The Quick Fix That Falls Short

    Many businesses are attracted to accessibility overlays—automated tools that promise instant compliance. However, as the European Commission noted in 2023, “Claims that a website can be made fully compliant without manual intervention are unrealistic.” 

    While overlays may tackle surface-level issues, such as adding alt text or color contrast adjustments, they often fail to address deeper, more complex accessibility challenges like proper keyboard navigation, dynamic content handling, or compatibility with assistive technologies. These limitations mean overlays can leave users with disabilities frustrated and websites at risk of non-compliance. Real accessibility demands both automated solutions and hands-on human expertise.

    The Upside of Accessibility

    Meeting the EAA’s requirements isn’t just about avoiding fines. It’s an opportunity to:

    • Boost Your Brand: An accessible business is seen as inclusive and forward-thinking.
    • Build Customer Loyalty: People appreciate companies that make an effort to include everyone.
    • Be Ready for the Future: As accessibility expectations grow, being ahead of the curve will pay off.
    • Expand Your Market: Serving more people means more potential customers and growth.

    Don’t Wait: Turn Accessibility into an Advantage

    The European Accessibility Act is a big deal, but it’s also a chance to improve your business in meaningful ways. The June 2025 deadline might seem far off, but it’ll be here before you know it. Waiting until the last minute could lead to rushed fixes, higher costs, and unnecessary stress. Starting now ensures you have time to make thoughtful, lasting improvements.

    By aligning with EN 301 549 and integrating accessibility into your workflows, you’ll not only meet the EAA’s standards but also create better experiences for your customers. Embracing accessibility can boost your brand, build customer loyalty, and expand your market while positioning your business as inclusive and forward-thinking.

    Take the first step today by scheduling an ADA briefing with 216digital. Our experts can guide you through compliance, helping you stay ahead of the curve and turn accessibility into a strategic advantage.

    Greg McNeil

    January 10, 2025
    Legal Compliance
    Accessibility, EAA, European Accessibility Act, International Accessibility Laws, Web Accessibility, Website Accessibility
  • Accessibility Extensions: How Reliable Are They?

    Making a website that everyone can use is an important goal for content creators, website owners, and developers. People who have disabilities, such as vision or hearing impairments, should have the same access to information and services as anyone else. Web accessibility removes barriers so all users can enjoy and navigate online content. One tool that can help is accessibility extensions—browser add-ons or standalone software that scans a website for common accessibility problems. But can you rely on these extensions alone to achieve a fully inclusive site? 

    In this article, we’ll discuss how these tools work, where they shine, and where you need to look beyond them to create truly accessible websites.

    What Are Web Accessibility Extensions?

    Web accessibility extensions are programs that you add to your internet browser or use as separate tools to check how well a website follows specific accessibility standards. These rules often come from guidelines like the Web Content Accessibility Guidelines (WCAG) set by the World Wide Web Consortium (W3C). 

    The extensions scan a webpage’s code and point out things that might make it hard for users with disabilities to use. For example, if a picture is missing a text description (called “alt text”), an accessibility extension might highlight that. Or, if your text color and background color are too similar, the extension might let you know that the contrast is poor.

    Popular Accessibility Extensions

    There are many accessibility extensions to choose from, and each has its own strengths:

    1. Google Lighthouse: This free, open-source tool is built right into Google Chrome’s Developer Tools. It checks your website for performance, accessibility, and search engine optimization (SEO) issues. Lighthouse’s accessibility report can show you issues like missing labels on form fields and low color contrast.
    2. BrowserStack: While not strictly an extension, BrowserStack is a popular platform that lets you test your website on many devices and browsers. It also includes accessibility checks so you can spot problems before your site goes live.
    3. Color Enhancer: This Chrome extension is helpful for testing different color settings. It simulates how someone with color vision challenges might see your site, helping you adjust your color palette.
    4. Total Validator: This tool checks for multiple issues at once. It looks for accessibility problems, HTML errors, and even spelling mistakes. It’s useful if you want an all-in-one solution.

    Why These Tools Are Helpful

    Accessibility extensions can save time and money, especially in the early stages of website development. They’re usually easy to install and use, often with just a few clicks. Many come at no cost, making them friendly for anyone’s budget. They also highlight the low-hanging fruit—simple issues you can fix quickly, like missing alt text, mislabeled buttons, or poor contrast.

    When used regularly, these extensions can become part of your workflow. For instance, you can run Google Lighthouse each time you make a new page, making sure you don’t introduce new errors. Color Enhancer can be switched on while you design graphics, so you can instantly check your chosen colors. By catching issues early, you reduce the risk of more significant accessibility barriers piling up later.

    The Limits of Accessibility Extensions

    While these tools can be beneficial, they can’t do everything. Accessibility is about real-life user experience. Extensions might catch many problems, but there are several reasons they might not be enough:

    1. They Don’t Catch All Errors: Some issues are complicated and need a human eye. For example, a tool might not realize that your navigation menu is confusing or that your form error messages aren’t explained well.
    2. Automation Can Miss Nuances: An extension may mark something as fine even if it’s not easy to use in practice. Think of a button that looks accessible but is tricky to reach using keyboard navigation. Human testing would catch that, but an automated tool might not.
    3. Limited Customization: Some extensions can’t adapt to specialized needs. If your website has complex interactive elements or unique design features, an extension might not provide accurate feedback.

    Practical Steps for Using Accessibility Extensions

    To get the most out of your accessibility extensions, you can follow a simple process:

    1. Install One or More Extensions: Pick a couple that make sense for your workflow. For a developer, Google Lighthouse is a solid choice; Color Enhancer might be more fitting for a designer.
    2. Run Automatic Scans Often: When you add new content or launch a new feature, rerun the extension. This helps you fix issues before they become widespread.
    3. Review the Reports: Look at what the tool says and note any errors. For example, if Lighthouse tells you there’s missing alt text, add it immediately.
    4. Cross-Check with Another Tool: Since no single extension catches all issues, try a second tool to see if it spots something different. Combining tools gives you a more complete picture.
    5. Document Your Changes: Keep track of what you fix. If your team grows or you step away from a project, the next person will know what was corrected and why.

    Going Beyond Extensions: Manual Testing & Real Users

    Even the best technology can’t replace the insight of real people. To go beyond automated checks, try these methods:

    1. Manual Testing: Walk through your website with a keyboard only (no mouse). Can you reach all interactive elements, like menus, links, and form fields? Check if focus indicators (the outlines around clickable items) are visible so users know where they are on the page.
    2. Test with Assistive Technologies: Screen readers like NVDA (free for Windows) or VoiceOver (built into macOS and iOS) let people with visual impairments hear text read aloud. Try them out on your site. Can you follow the page structure logically? Are buttons and links announced clearly?
    3. Get Feedback from Users: Invite people with disabilities to test your site. This can be done in person or through online platforms. Their first-hand experiences will show you things no tool can catch.
    4. Follow WCAG Guidelines: The W3C’s Web Content Accessibility Guidelines provide detailed advice about making websites more inclusive. Follow these guidelines to ensure you’re meeting recognized standards.
    5. Keep Checking Over Time: Accessibility isn’t a “one-and-done” situation. Technology changes, and so does your site’s content. Regular audits help you stay current with new requirements or tools.

    Professional Tools and Services

    For more significant sites or those in specific industries, it can help to invest in professional tools or services. Some companies offer advanced scanning that runs on a schedule and sends alerts when accessibility issues are found. Others offer expert audits, which include hands-on testing by accessibility specialists. Examples include:

    • a11y.Radar: Provides automated scans, real-time issue tracking, and actionable developer guidance. It integrates with CI/CD workflows and offers analytics to monitor progress and prioritize critical fixes.
    • Siteimprove: This includes monitoring and scoring your site based on accessibility, SEO, and more.
    • Specialized Accessibility Consultancies: Hiring an experienced team can help with complex sites or strict legal requirements.

    Additional Resources to Explore

    If you’d like to learn more or go deeper into this topic, here are a few helpful links:

    • W3C Web Accessibility Initiative: Offers guidelines, techniques, and tutorials on how to create an accessible website.
    • WebAIM: Contains articles, tools (like the WAVE Extension), and a community forum focused on accessibility.
    • A11y Project: A community-driven site with guides, checklists, and news about web accessibility.
    • Section508.gov: Focuses on accessibility laws and standards in the United States.

    Conclusion

    Accessibility extensions are a great starting point. They quickly show you common issues and give you ideas on what to fix. Yet, relying on them alone doesn’t ensure everyone can use your site. By also doing manual checks and involving people with different abilities, you can create a richer, more usable online experience. Combining automated scanning, real-world testing, and guidelines like WCAG gives you the best chance of meeting everyone’s needs.

    Remember, building an inclusive website is an ongoing journey. Updates to your site, new browser versions, and changing assistive technologies mean there’s always something more to learn. Encourage your team to see accessibility as a shared responsibility. Keep your tools up to date, document your progress, and work together to reduce barriers for all. In the end, these efforts not only help people with disabilities, but they also make your site more user-friendly for everyone.

    If you’re ready to take the next step in making your website accessible, 216digital can help. From expert audits to ongoing monitoring with our a11y.Radar tool, we’re here to guide you every step of the way. Contact 216digital today and ensure your website meets the highest standards for accessibility, usability, and inclusivity. Together, we can build a web that works for everyone.

    Greg McNeil

    January 8, 2025
    Testing & Remediation
    Accessibility, accessibility extensions, evaluation tools, Website Accessibility, Website Accessibility Tools
  • Email Accessibility: Why It Matters for Your Marketing

    Did you know that many marketing emails are nearly impossible for some people to read? It’s true! People with disabilities, especially those who use screen readers, often struggle with text that isn’t coded properly or images that don’t have any descriptions. The good news is that email accessibility is simpler than you might think. In this article, we’ll explore why emails can be hard to read for people with disabilities, why you should care, and how you can start making changes today. Let’s dive in!

    Why Accessibility in Emails Matters

    You might be wondering, “Why should I think about email accessibility?” There are two big reasons:

    1. Reach More Readers: Accessibility helps you connect with a larger audience, which means more potential customers.
    2. It’s the Right Thing to Do: Many people rely on screen readers or special settings to read their messages, and they deserve the same great experience as everyone else.

    Plus, consider this: There are about 61 million adults in the United States alone who have disabilities, and over one million of them are blind. Emails that aren’t accessible can stop them from reading newsletters, buying products, or joining your events. By focusing on accessibility, you’re ensuring everyone can connect with you.

    The Business Case for Accessible Emails

    You might ask, “Why should I spend my time on email accessibility?” Here are three compelling reasons:

    1. Stay Legally Compliant: Laws like the Americans with Disabilities Act (ADA) may apply to online communication. Staying compliant avoids potential legal issues.
    2. Expand Your Audience: People with disabilities make up a significant group. Including them ensures your message reaches more people.
    3. Improve Content for Everyone: Accessible content benefits all users. For example, larger fonts are easier on the eyes, and descriptive link text helps people skimming emails on their phones.

    In short, email accessibility isn’t just nice to have — it’s a smart move that can boost your brand and prevent legal headaches.

    Why Marketing Emails Tend To Be Inaccessible

    Let’s be honest: emails can be tricky. Here’s why:

    • They Rely on Tables for Layout: Modern web pages use advanced CSS layouts, but many email clients don’t support them. This forces developers to use tables, which can confuse screen readers if not coded correctly.
    • Limited Support for Buttons: Real <button> elements often aren’t supported. Replacing buttons with images can create accessibility issues if the images lack descriptions.
    • Drag-and-Drop Tools Aren’t Perfect: Email builders like Mailchimp or HubSpot can generate messy or incomplete HTML code, leading to hidden accessibility problems.

    These challenges make email accessibility tricky, but don’t worry. With a few simple steps, you can overcome these issues.

    Building an Accessibility Checklist for Emails

    Here’s a simple checklist to help you make your emails more accessible:

    Template Setup (One-Time Fixes)

    1. Add role=”presentation” to Tables: This attribute tells screen readers to ignore table structure, reducing confusion.
    2. Underline Inline Links: Don’t rely on color alone to indicate links. Use underlines to make them easily identifiable.
    3. Avoid Using One Big Image as Your Email: Screen readers can’t interpret a single large image. If images are disabled, subscribers will see an empty box instead of your content.

    Campaign-Level Fixes

    1. Add Alt Text to Every Image: Alt text provides descriptions for images. Keep it brief but clear (e.g., “Model wearing a red winter jacket”).
    2. Use Semantic HTML Elements: Use <h1> for main headings, <h2> for subheadings, and <p> for paragraphs to help screen readers understand content structure.
    3. Use Descriptive Links: Replace vague link text like “Click Here” with “View our winter jackets” to provide context.

    Testing and QA for Your Accessible Emails

    How can you ensure your emails are accessible? Test them!

    Manual Testing

    Use free screen readers like NVDA (Windows) or VoiceOver (Mac) to hear how your email sounds. Listening to your email read aloud is a great way to catch problems.

    Automated Testing Tools

    Use tools like Google Lighthouse or WAVE to scan your email’s web version for issues. Publish a temporary version, get the URL, and analyze it for errors.

    A/B Testing

    Test different versions of your accessible emails to see what resonates best with your audience. Compare engagement metrics to measure the impact of accessibility.

    Accessibility Best Practices for Email Design

    Here are additional tips for email accessibility:

    1. Make It Mobile-Friendly: Ensure text, buttons, and layouts work well on smaller screens.
    2. Choose Readable Fonts and Colors: Use high contrast (e.g., black text on a white background) and avoid tiny fonts.
    3. Avoid Flashing or Moving Text: Fast-moving elements can be challenging for some users. Use animation sparingly.

    Encouraging a Culture of Accessibility

    Once you start focusing on accessibility, share your knowledge with your team:

    1. Offer Mini-Trainings: Show marketing and design teams how to add alt text or check code for issues.
    2. Collaborate with Developers: Work with your development team to address tricky code problems.
    3. Celebrate Wins: Highlight successful accessible campaigns during team meetings to encourage continued focus.

    Conclusion

    Email accessibility matters because it helps people with disabilities, grows your audience, and enhances your brand’s reputation. The best part? It doesn’t have to be complicated. With simple steps like adding alt text, using descriptive links, and making your designs mobile-friendly, you can create emails that everyone can enjoy.

    Take a moment to review your next email draft. Is there alt text? Are links descriptive? Are fonts readable? If so, you’re already ahead of many marketers. Keep going, and soon accessibility will become a natural part of your email marketing process, benefiting both your audience and your brand

    Greg McNeil

    January 3, 2025
    How-to Guides, The Benefits of Web Accessibility
    Accessibility, email accessibility, How-to, Web Accessibility, web developers
  • Accessibility in 2025: Why Web Accessibility Can’t Wait

    These days, the internet is part of almost everything we do. Whether you’re shopping, learning, or connecting, the web matters. But what happens when some people can’t access your website in 2025? If your site isn’t built for everyone, think about the message that it sends.

    In 2025, ignoring accessibility isn’t just risky—it’s neglectful. It can also lead to hefty legal issues. How many possible customers are you losing because your site doesn’t work for them? And how much would a lawsuit cost, both financially and in lost reputation? Accessibility isn’t just another box to check. It’s a responsibility we all share. If you’re still waiting to act, ask yourself: why the delay?

    Evolving Accessibility Standards in 2025

    Web accessibility has come a long way. The Web Content Accessibility Guidelines (WCAG) from W3C offer a reliable framework. These guidelines cover how to make digital spaces work for everyone, including people with disabilities.

    By 2025, updates like WCAG 2.2 and the emerging WCAG 3.0 raise the bar further. These updates include new mobile standards, improved focus indicators, and better support for cognitive disabilities. By following these evolving standards, you’ll build a site that truly serves every user.

    Government Enforcement and Legal Implications

    Governments around the world are getting stricter about accessibility. In the U.S., Title II of the ADA now places stronger requirements on public entities. These rules will roll out in April 2026 and 2027, creating clear deadlines for compliance.

    Meanwhile, the European Accessibility Act (EAA) takes full effect by June 28, 2025. This law applies to public institutions and private businesses, including e-commerce and financial services. Non-compliance could land you in legal trouble and damage your reputation. Adapting to these rules isn’t just about avoiding fines—it’s about making sure everyone can use what you offer.

    Accessibility as a Business Imperative

    Many businesses don’t realize how much accessibility can affect their bottom line. The truth is that investing in accessibility is a wise move.

    Legal Implications

    By 2025, lawsuits about inaccessible websites are becoming more common. In 2024 alone, there were over 4,000 ADA lawsuits in the U.S. That number highlights a growing push for compliance. One unfortunate trend is “copycat” lawsuits, where 41% of 2024’s cases targeted businesses with previous noncompliance.

    Settlements can run anywhere from $10,000 to $100,000, not counting legal fees. Worse still, your public image may take a hit that’s hard to fix. Courts have made it plain: websites must be accessible. If you ignore these requirements, you could be facing big legal bills and a tarnished reputation.

    Market Potential in 2025

    Accessibility isn’t just about avoiding risks. It also opens the door to millions of new customers. About 15% of the world’s population has some form of disability. Add older adults who benefit from clear, easy-to-use sites, and you’ve got an even bigger market.

    In the U.S. alone, people over 50 drive more than $8 trillion in economic activity each year, according to AARP. That’s huge, and it’s only growing as our population ages. Making your site accessible also boosts SEO and discoverability. This helps everyone, not just those with specific disabilities.

    Competitive Advantage

    If two companies offer the same service, but one has a user-friendly website, guess who wins? Accessibility sets you apart. It shows you respect and value every customer, building trust in your brand. In 2025, that might be the difference between thriving and floundering.

    An accessible site also signals that your brand is forward-thinking and inclusive. Many customers care about companies that “walk the talk” on social issues. By putting accessibility first, you position yourself as an industry leader.

    Challenges and Misconceptions

    Some organizations stall on accessibility because they think it’s too pricey or too complicated. Others believe quick fixes, like overlays, will solve everything. These myths can hold your business back.

    The Myth of Overlays

    Overlays promise one-click solutions, but they often cause more harm than good. They can break your website’s functionality or confuse users of assistive technologies. Sometimes, they even block screen readers or tangle up navigation.

    They also don’t meet many legal requirements, leaving you open to lawsuits. True accessibility needs mindful design, thorough testing, and a commitment to ongoing improvements—no shortcuts allowed.

    For more information on the harm of screen overlays, check out the Overlay Fact Sheet. 

    Fear of Cost

    Yes, accessibility takes time and resources. But it doesn’t have to ruin your budget. Start small by fixing the biggest barriers on your site. Simple changes—like adding alt text or improving color contrast—can make a huge impact.

    In the U.S., businesses can also use the Disabled Access Credit for accessibility expenses. Over time, small steps lead to big changes. You’ll build a more inclusive online presence and reduce the risk of costly legal battles.

    The Role of Technology in Accessibility

    Fortunately, technology is making accessibility easier. In 2025, AI-driven tools can help identify issues quickly. Popular tests, like Google Lighthouse or WAVE, flag areas that need improvement.

    Assistive technologies are also evolving. Screen readers and voice recognition software are getting smarter. However, technology alone can’t solve everything. You must understand your users and design with their needs in mind. That human-centered approach makes your website better for all.

    Practical Steps to Get Started in 2025

    Worried your website isn’t accessible yet? Don’t panic. You can start today:

    1. Conduct an Audit: Use tools like Google Lighthouse or hire an expert to identify issues on your site.
    2. Fix High-Impact Problems: Start with basics like adding alt text, improving keyboard navigation, and fixing color contrast.
    3. Build Accessibility Into Your Workflow: Make accessibility a part of every project, from design to development.
    4. Seek Help When Needed: Partner with accessibility experts to guide your efforts and ensure long-term success.

    Maintain and Monitor Accessibility

    Remember, accessibility is a journey, not a one-time fix. Keep track of updates and new content to ensure they don’t add barriers—tools like Accessibility Radar (a11y.Radar) help you watch your site’s accessibility over time. By staying proactive, you’ll keep your site usable for everyone.

    Looking Ahead: The Future of Accessibility

    In 2025, you can’t afford to ignore accessibility. It’s crucial for growth, legal compliance, and being a decent digital citizen. When you make your site accessible, you open your business to more customers, strengthen your brand, and help create a fairer online world.

    Don’t wait for a lawsuit or a complaint to spur action. Start now. Conduct an audit, fix any issues you find, and commit to continuous improvement. If you need help, companies like 216digital are ready to guide you. Together, let’s build a web that works for everyone.

    Greg McNeil

    January 2, 2025
    The Benefits of Web Accessibility, Web Accessibility Remediation
    2025, Accessibility, ADA Compliance, New Year's Resolution, Web Accessibility
  • Making Hidden Content Accessible to Assistive Technologies

    As a web developer, you want your website to be usable by everyone, including people who rely on assistive technologies. These technologies—such as screen readers, braille displays, and speech recognition software—can help individuals with disabilities navigate the web more easily. Sometimes, you may need to hide certain parts of your webpage visually without hiding them from these tools. However, doing this incorrectly can cause big accessibility issues.

    In this article, we’ll explore how to effectively hide and manage hidden content for people using assistive technologies. We’ll discuss why display: none is problematic, how to use the clip pattern, and how attributes like aria-hidden and hidden can help. By the end, you’ll have a better understanding of how to ensure your website remains inclusive and user-friendly.

    The Problem with display: none

    When you use display: none in your CSS, you remove an element from the visual flow of the page. This means sighted users will not see it. But, it also means the element is completely invisible to assistive technologies such as screen readers. If you’ve hidden important text or controls this way, users who rely on assistive technologies might miss out on content or functionality that they need.

    For example, imagine you have a button that visually looks like an icon, but you hide the text label using display: none. Now, people who can see the icon know what the button does, but people using assistive technologies hear nothing. This creates a poor user experience and makes your site less accessible.

    The Clip Pattern: A Better Approach

    To visually hide content while keeping it available to assistive technologies, the clip pattern is a popular solution. The idea is to position the element off-screen so sighted users don’t see it, but screen readers can still find it. Here’s an example:

    .visually-hidden {
      position: absolute;
      width: 1px;
      height: 1px;
      margin: -1px;
      padding: 0;
      border: 0;
      overflow: hidden;
      clip: rect(0, 0, 0, 0);
      white-space: nowrap;
    }

    By applying the .visually-hidden class to your element, you ensure it’s hidden visually but remains accessible to assistive technologies. This makes the content discoverable by screen readers, letting users who can’t see the screen still benefit from it.

    Why the Clip Pattern Works

    This pattern relies on moving the element so it’s not visible in the viewport and restricting its size to 1px by 1px. With clip: rect(0, 0, 0, 0); (or clip-path in modern CSS), the browser cuts off any visual display. Yet, the element remains in the Document Object Model (DOM), meaning assistive technologies can still access it. That’s the key difference between this and display: none.

    Managing Visibility with aria-hidden and the hidden Attribute

    Beyond CSS, there are HTML and ARIA (Accessible Rich Internet Applications) attributes that also control how content is shown to both users and assistive technologies. Two important attributes here are aria-hidden and the HTML5 hidden attribute.

    aria-hidden="true"

    When you add aria-hidden="true" to an element, you’re telling assistive technologies not to read or announce that element to users. This is handy for decorative images or redundant content. For instance, if you have a background image that doesn’t provide important information, you could mark it with aria-hidden="true" so screen readers ignore it.

    But be cautious: if you need an element to be read by assistive technologies, do not use aria-hidden=”true”. This attribute will block that element from being announced entirely.

    <div aria-hidden="true">
      <img src="decorative-image.jpg" alt=""/>
    </div>

    HTML5 hidden Attribute

    The hidden attribute is another way to remove content from everyone—both sighted users and assistive technologies. When you use it, browsers typically hide the element. Screen readers will also skip it. This is good if the element is meant to be inaccessible to all users, like a form section that’s not yet relevant or a menu item that’s not available.

    <div hidden>
      <p>This content is hidden from all users.</p>
    </div>

    Use hidden or aria-hidden when you truly want to exclude an element from assistive technologies. If you want it hidden visually but still available to screen readers, you should stick with the clip pattern or .visually-hidden approach.

    Best Practices for Accessible, Visually-Hidden Content

    1. Use Semantic HTML

    Using proper semantic HTML elements (like <nav> for navigation, <main> for main content, or <section> for thematic grouping) is important for clear structure. It helps assistive technologies interpret your content correctly. Semantic HTML also reduces the need for extra attributes and complex styling, since the markup itself conveys meaning.

    2. Avoid Hiding Focusable Elements

    If an element can receive focus (like links, form inputs, or buttons), think carefully before hiding it. A hidden yet focusable element can be confusing for keyboard-only users, since it might get focus without being visible. If you must hide a focusable element, consider removing it from the tab order by using tabindex="-1" or ensuring it’s properly revealed at the right time.

    For example, if you have a pop-up form that appears only after a button click, you can initially hide it with the clip pattern. Once the user clicks, you can remove the clip pattern or switch the CSS to show the content. This way, the form becomes available to both sighted users and people using assistive technologies at the same time.

    3. Provide Context for Hidden Content

    Sometimes you want to reveal hidden content dynamically (like a drop-down menu). In these cases, use ARIA attributes such as aria-expanded and aria-controls to inform assistive technologies that a certain part of the page is now visible or hidden. This can help screen reader users understand changes on the page.

    <button aria-expanded="false" aria-controls="menu" id="menuButton">
      Toggle Menu
    </button>
    
    <nav id="menu" class="visually-hidden">
      <!-- Menu items go here -->
    </nav>

    When you click the button, you can toggle its aria-expanded value from false to true, and remove the .visually-hidden class from the menu. This ensures that both visual and non-visual users know the content has been revealed.

    4. Test with Multiple Assistive Technologies

    It’s important to test your website with different assistive technologies because each one may behave slightly differently. Popular screen readers include NVDA, JAWS, and VoiceOver. Don’t forget to check on both desktop and mobile devices. Regular testing can help you catch accessibility issues before your users do.

    Handling Localization

    If you’re translating your site into multiple languages, remember that hidden text might also need translation. For example, your .visually-hidden text for instructions or links should be available to screen readers in every supported language. Make sure your language attributes (like lang="en") are correct, and consider cultural differences that could impact how you label hidden elements.

    For instance, if you have an English site and a Spanish site, your hidden instructions should be translated into Spanish on the Spanish version. This ensures that users relying on assistive technologies can access the content in the correct language.

    Putting It All Together: A Quick Example

    Let’s look at a simple example of an accessible button that has visually hidden text:

    <button class="icon-button">
      <span class="visually-hidden">Submit Form</span>
      <img src="icon-submit.png" alt="" aria-hidden="true" />
    </button>
    • The .visually-hidden class hides the text “Submit Form” from sighted users, but screen readers can still read it.
    • The <img> tag includes an empty alt attribute and aria-hidden="true", so assistive technologies ignore the image itself.
    • Sighted users see only the icon, while screen reader users hear “Submit Form.”

    This example keeps your content accessible to people using assistive technologies and also meets visual design needs.

    Additional Resources

    • Web Content Accessibility Guidelines (WCAG): A detailed guide on making web content accessible.
    • WAI-ARIA Authoring Practices: Official tips on using ARIA roles, states, and properties.
    • MDN Web Docs on ARIA: In-depth explanations of ARIA attributes and best practices.

    Exploring these resources will help you master hiding content effectively, ensuring people who use assistive technologies can still access everything they need.

    Conclusion

    Hiding content from sighted users while keeping it accessible to assistive technologies is an essential skill for modern web developers. By avoiding display: none for important information, using the clip pattern for visually hidden content, and carefully leveraging aria-hidden or hidden, you can ensure everyone has a good experience on your site.

    Remember to keep the following points in mind:

    1. Use the clip pattern (.visually-hidden) to hide content from sighted users but keep it readable by assistive technologies.
    2. Use aria-hidden and hidden only when you truly want to hide content from all users, including those using assistive technologies.
    3. Pay attention to focusable elements, making sure you don’t accidentally trap keyboard users in hidden sections.
    4. Test frequently with various tools and real users to ensure your hidden content behaves as you expect.
    5. Localize your hidden text so that people using assistive technologies in other languages can also benefit.

    By following these guidelines, you’ll be well on your way to building inclusive websites that work for everyone. Your careful attention to accessibility shows that you value all your users, regardless of their abilities or the assistive technologies they use. Embracing these practices will help ensure a positive, welcoming, and user-friendly experience across the board.

    Greg McNeil

    December 31, 2024
    How-to Guides
    Accessibility, assistive technology, How-to, web developers, web development, Website Accessibility
Previous Page
1 … 6 7 8 9 10 … 18
Next Page
216digital Scanning Tool

Audit Your Website for Free

Find Out if Your Website is WCAG & ADA Compliant













    216digital Logo

    Our team is full of expert professionals in Web Accessibility Remediation, eCommerce Design & Development, and Marketing – ready to help you reach your goals and thrive in a competitive marketplace. 

    216 Digital, Inc. BBB Business Review

    Get in Touch

    2208 E Enterprise Pkwy
    Twinsburg, OH 44087
    216.505.4400
    info@216digital.com

    Support

    Support Desk
    Acceptable Use Policy
    Accessibility Policy
    Privacy Policy

    Web Accessibility

    Settlement & Risk Mitigation
    WCAG 2.1/2.2 AA Compliance
    Monitoring Service by a11y.Radar

    Development & Marketing

    eCommerce Development
    PPC Marketing
    Professional SEO

    About

    About Us
    Contact

    Copyright 2024 216digital. All Rights Reserved.