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  • What Is Visually Hidden Content—and Why Use It?

    What Is Visually Hidden Content—and Why Use It?

    Every interface makes choices about what to show and what to leave unseen. Most of the time, that’s about layout or aesthetics—but it’s also about communication.

    For users who rely on assistive technologies, much of that communication happens through structure, labels, and semantic relationships. When visual clarity comes at the cost of semantic clarity, accessibility starts to break down. A clean UI is great, but clarity for assistive technologies is non-negotiable. When we drop visible text in favor of icons or compact layouts, we still owe users the same meaning.

    A practical answer is visually hidden content. It’s a technique for keeping information available to assistive tech—screen readers, braille displays, voice navigation—while keeping it out of visual view. Done well, it bridges the gap between a clean interface and a complete experience.

    You’ve seen it everywhere:

    • A magnifying glass icon that announces “Search.”
    • A “Read more” link that includes the article title.
    • A skip navigation link that quietly appears when tabbed into.

    Each example keeps the design clean while preserving meaning for users who don’t navigate visually. It’s not a trick—it’s thoughtful design expressed through code.

    When Hiding Breaks Accessibility

    It’s tempting to reach for display: none or visibility: hidden. Both make an element disappear—but they also remove it from the accessibility tree. To a screen reader, that content no longer exists.

    The same problem appears in older workarounds—moving elements off-screen with huge negative positioning or marking the wrong element with aria-hidden="true". They achieve visual cleanliness but erase meaning for assistive tools.

    If the accessibility tree is a map of what users can explore, those declarations tear off a corner of it. The HTML remains, but users can’t reach it.

     When something needs to be read, referenced, or focused, it must stay in the tree. The goal isn’t to hide it from everyone—it’s to make it visually invisible while still programmatically present.

    A Modern, Reliable Pattern for Visually Hidden Content

    Most modern teams rely on a single, standardized utility for this purpose. It’s simple, maintainable, and works across browsers and devices:

    .visually-hidden {
      border: 0;
      clip-path: inset(50%);
      height: 1px;
      margin: 0;
      overflow: hidden;
      position: absolute;
      white-space: nowrap;
      width: 1px;
    }

    Each property plays a specific role:

    • clip-path: inset(50%) hides the visible area.
    • position: absolute removes it from the layout but not the accessibility tree.
    • height and width shrink it to an imperceptible size.
    • overflow: hidden ensures no text leaks visually.
    • white-space: nowrap prevents wrapping or accidental exposure.

    This approach replaced older hacks like clip: rect() or sending text off-screen with left: -9999px;. Those caused issues for magnifiers and high-zoom environments. The clip-path pattern is clean, modern, and predictable.

    Use it with intention. Adding visually hidden content everywhere can overwhelm screen reader users. The best implementations give context—not clutter.

    Making Focusable Elements Work for Everyone

    Skip links, “Back to top” anchors, and similar utilities need to stay hidden until they’re actually used. If you apply .visually-hidden directly, keyboard users can focus the link but won’t see it—an invisible focus trap.

    The solution is a focusable variant:

    .visually-hidden-focusable:not(:focus):not(:active) {
      border: 0;
      clip-path: inset(50%);
      height: 1px;
      margin: 0;
      overflow: hidden;
      position: absolute;
      white-space: nowrap;
      width: 1px;
    }

    This keeps the element hidden until it receives focus. Once active, it becomes visible—making skip links discoverable without cluttering the design.

    A few practical habits:

    • Always provide a visible focus outline and clear contrast.
    • Keep the revealed link’s position consistent (usually top-left).
    • Use short, direct text—users should immediately understand its purpose.

    This small adjustment is what makes keyboard navigation intuitive, discoverable, and consistent across accessible websites.

    Visually Hidden or ARIA? Understanding the Difference

    Developers sometimes treat these tools as interchangeable. They’re not; they work at different layers.

    Use visually hidden content when you need real, localizable text in the DOM—context for links, helper hints, or dynamic status messages that assistive technologies should read naturally.

    Use ARIA when you’re labeling or describing elements that are already visible:

    • aria-label adds a brief text label.
    • aria-labelledby points to a visible label.
    • aria-describedby links to explanatory text or error messages.
    • Live regions (role="status") announce dynamic changes.

    Often, the best solution combines both. A decorative SVG can be marked aria-hidden="true", while a hidden text label provides a proper name. A form field can have a visible label and connect to hidden guidance via aria-describedby.

     Knowing when to use which—sometimes both—is what turns compliance into genuine usability.

    Writing Hidden Text That Adds Value

    Hidden text should earn its place. It’s part of the user experience and deserves the same editorial care as visible copy.

    A few best practices:

    • Add what’s missing visually—don’t repeat what’s obvious.
    • Keep it short and natural; users will hear it read aloud.
    • Avoid filler or redundancy—screen readers already announce role and state.
    • Localize it so it fits each supported language context.

    When written thoughtfully, visually hidden content enhances understanding without adding noise. The best examples are invisible to some, indispensable to others.

    Testing What You Can’t See

    Accessibility isn’t a box to tick—it’s a conversation between your design and your users. Testing is where that conversation becomes real.

    Here’s how to validate your implementation:

    • Keyboard: Tab through the page. Ensure focus moves logically and stays visible.
    • Screen readers: Use NVDA, VoiceOver, or JAWS to confirm that hidden text reads in context.
    • Accessibility tree: Check DevTools to make sure hidden content remains part of the structure.
    • Zoom and magnification: Scale up to 200% and confirm no visual artifacts appear.

    Automation can’t tell you whether your content makes sense—but a quick, human pass will.

    From Utility to System

    Once you’ve validated your approach, make it part of your toolkit.

    • Include .visually-hidden and .visually-hidden-focusable in your design system.
    • Document their purpose, examples, and edge cases.
    • Encourage teammates to review hidden content with the same care as visible UI text.

    Frameworks like Tailwind’s sr-only class use this exact foundation. Aligning with established patterns makes your code predictable and your accessibility practices easier to scale.

    This is how visually hidden content becomes part of your craft—not just a snippet you copy-paste.

    The Invisible Work That Shapes Experience

    A few quiet lines of CSS can completely change how people experience your site. Visually hidden content doesn’t alter what most users see, but it transforms what others can access, understand, and trust.

    That’s what accessibility is really about—creating clarity that transcends sight. And that’s what good front-end work does at its best: it makes meaning visible, even when the code itself is unseen.

    If you’re working through accessibility fixes or want a second set of eyes on remediation, consider scheduling an ADA briefing with 216digital. It’s a focused, collaborative session designed to help you identify barriers, prioritize what matters most, and move confidently toward compliance.

    Greg McNeil

    October 8, 2025
    How-to Guides
    Accessibility, How-to, visually hidden content, WCAG, Web Accessibility, web developers, web development
  • aria‑selected: Practical Guide for Interactive UI

    Modern web applications thrive on interactivity. Tabs, listboxes, and data grids make complex tasks easier for sighted users—but without proper semantics, those same widgets can shut people out.

    For example, a set of tabs may look visually distinct, but unless screen readers know which tab is currently selected, the component is unusable for blind users. Similarly, keyboard-only users can be stranded if selection isn’t tied to focus and navigation logic.

    That’s where aria-selected comes in. This attribute bridges the gap between visual presentation and assistive technology, ensuring state changes are clearly communicated. In this guide, we’ll cover what aria-selected means, when to use it, real-world code examples, and best practices for building accessible interactions.

    Decoding aria-selected

    According to the WAI-ARIA specification, aria-selected communicates the selection state of an element in a widget. It doesn’t change visuals—it adds semantic meaning to the accessibility tree so assistive tech can interpret the UI correctly.

    Values Explained

    • true → This item is selected.
    • false → This item is selectable but not selected.
    • (Absence) → This item isn’t selectable at all.

    Tip: Roles that support aria-selected include: tab, option, row, gridcell, and treeitem. Use it only where a “selected” state makes sense.

    aria-selected vs. Other Attributes

    It’s easy to confuse aria-selected with other ARIA attributes. Here’s how to know when you’re using the right one:

    AttributePrimary PurposeTypical Components
    aria-selectedIndicates which item is currently chosenTabs, listboxes, grids, tables
    aria-checkedBinary on/off stateCheckboxes, radios
    aria-pressedToggle button active stateToolbar buttons
    aria-currentDenotes user’s current locationNav links, breadcrumbs

    Practical Use Cases & Code

    Tabs

    Tabs are a classic single-select widget. Only one tab can be selected at a time.

    <div role="tablist" aria-label="Profile sections">
      <button id="tab-overview" role="tab" aria-selected="true"
              aria-controls="panel-overview">Overview</button>
      <button id="tab-settings" role="tab" aria-selected="false"
              aria-controls="panel-settings">Settings</button>
    </div>
    
    <div id="panel-overview" role="tabpanel" aria-labelledby="tab-overview">
      <!-- Overview content -->
    </div>
    <div id="panel-settings" role="tabpanel" aria-labelledby="tab-settings" hidden>
      <!-- Settings content -->
    </div>

    Implementation Notes

    • On click, Enter, or Space: update aria-selected, swap focus, and show the panel.
    • Keyboard navigation: Left/Right (or Up/Down for vertical), Home/End for quick jumps.

    Listbox (Multi-Select)

    Listboxes can be single- or multi-select. Here’s a multi-select version:

    <ul role="listbox" aria-label="Choose toppings"
        aria-multiselectable="true" tabindex="0"
        aria-activedescendant="opt-pepperoni">
      <li id="opt-pepperoni" role="option" aria-selected="true">Pepperoni</li>
      <li id="opt-mushroom"  role="option" aria-selected="false">Mushrooms</li>
      <li id="opt-olive"     role="option" aria-selected="false">Olives</li>
    </ul>

    Interaction Details

    • Arrow keys move focus; aria-activedescendant updates to track the active item.
    • Space toggles selection state.
    • Ctrl/Shift + Arrow supports range selection like desktop apps.

    Grids / Spreadsheets

    Grids allow row and cell-level navigation. They’re common in dashboards and spreadsheets.

    <div role="grid" aria-label="Sales records" aria-activedescendant="cell-1-2">
      <div role="row">
        <div role="columnheader" aria-colindex="1">Date</div>
        <div role="columnheader" aria-colindex="2">Sales</div>
      </div>
    
      <div role="row" aria-rowindex="1">
        <div id="cell-1-1" role="gridcell" aria-colindex="1" aria-selected="false">Jan</div>
        <div id="cell-1-2" role="gridcell" aria-colindex="2" aria-selected="true">5 000</div>
      </div>
      <div role="row" aria-rowindex="2">
        <div id="cell-2-1" role="gridcell" aria-colindex="1" aria-selected="false">Feb</div>
        <div id="cell-2-2" role="gridcell" aria-colindex="2" aria-selected="false">4 200</div>
      </div>
    </div>

    JavaScript Must Handle

    • Arrow keys move focus across cells and sync aria-activedescendant.
    • Space/Enter toggles aria-selected.
    • Optional: persist state (e.g., in localStorage) to remember selections.

    Best Practices for aria-selected

    Focus Management

    • In single-select widgets: focus stays inside, arrow keys update selection.
    • In multi-select widgets: focus moves independently, Space/Enter toggles states.
    • Always update aria-activedescendant dynamically.

    Visual Feedback Beyond Color

    • Don’t rely on color alone. Use icons, bold text, or borders.
    • WCAG 2.2 requires at least 3:1 contrast for selected/focus states.

    Keyboard Navigation

    • Tabs: Arrow keys, Home/End, Enter/Space to activate.
    • Listbox/Grid: Arrow keys plus Space/Enter (and Ctrl/Shift combos for multi-select).
    • Optional: Escape to clear selection or exit.

    Testing Your Implementation

    Accessibility doesn’t stop at code—it must be validated.

    • Screen reader testing: NVDA, JAWS, and VoiceOver should announce selection changes correctly.
    • Keyboard walkthroughs: Confirm focus order and selection behavior.
    • Automated checks: Useful for catching missing attributes, but always supplement with manual testing.

    Bonus Patterns

    Once you’re comfortable with the basics, aria-selected can also power:

    • ARIA Trees: File explorer-like navigation.
    • Carousels: Tabs-like controls for slide navigation.
    • Email-style panels: Combining aria-selected with aria-multiselectable for Gmail-style selection logic.

    Build with Inclusion from the Start

    The aria-selected attribute may seem small, but it represents a bigger principle: creating interfaces where everyone can interact equally.

    Accessibility is about thoughtful interaction design, not just compliance checklists. By implementing aria-selected correctly, you close the gap between a slick UI and one that’s truly inclusive.

    Don’t wait until launch—or worse, until a lawsuit—to think about accessibility. Build it in from the beginning, and both your users and your future self will thank you.

    Want clarity on how your site measures up or how to improve implementation? Schedule a private ADA briefing with 216digital and get expert insight on real-world accessibility practices.

    Greg McNeil

    September 29, 2025
    How-to Guides, Uncategorized
    Accessibility, ARIA, aria-selected, web developers, web development, Website Accessibility
  • Deck the Sales with Accessible Holiday Marketing

    Deck the Sales with Accessible Holiday Marketing

    Every holiday season, online retailers face the same challenge: how to keep up with surging traffic without losing customers to friction. Between November and December, nearly one-fifth of all retail sales happen online—meaning even the smallest accessibility barriers—an unreadable button, a missing label, a poorly designed modal—can quietly chip away at revenue.

    But there’s more at stake than missed sales. Accessibility now sits at the intersection of ethics, law, and business strategy. Making your digital experiences usable for everyone isn’t just compliance—it’s a mark of respect for your customers and a driver of measurable growth.

    Accessible holiday marketing is how smart teams turn inclusion into performance. It creates digital spaces that welcome all shoppers, reduce drop-offs, and reinforce brand trust at the busiest—and most competitive—time of year. Think of it as rolling out a digital welcome mat, trimmed in garland, for every customer who stops by your virtual store.

    Accessibility: An Ethical Imperative and a Business Advantage

    Accessibility began as an ethical conversation about fairness and inclusion. Today, it’s also a legal and financial necessity.

    Under the Americans with Disabilities Act (ADA) and related global laws, websites are expected to provide equal access to all users. The Department of Justice has affirmed that digital properties—especially those tied to commerce—fall under these requirements. Noncompliance can lead to lawsuits, settlements, and, more importantly, reputational damage that no brand wants under its tree.

    Yet beyond risk, the business upside is clear. One in four U.S. adults reports living with a disability, representing a purchasing power that exceeds $1 trillion globally. Accessibility doesn’t shrink your audience—it expands it.

    And 80% of consumers say a company’s experience matters as much as its products. In that sense, accessibility isn’t just the right thing to do—it’s the smarter way to compete. During the holidays, it’s also the easiest way to make sure no shopper gets left out in the cold.

    Where to Start: Building an Accessible Holiday Marketing Framework

    Accessibility shouldn’t be treated as an afterthought in the rush to wrap up year-end campaigns. Instead, build it into your existing production cycle. Here’s how to start unwrapping quick wins.

    Step 1: Define What Success Looks Like

    Don’t bolt accessibility on at the end. Bake accessible holiday marketing into the same workflow you use for performance and SEO.

    • Checkout completion rates: If shoppers abandon forms mid-purchase, that’s a red flag. Accessibility gaps here are like dropping presents halfway up the chimney.
    • Cart error rates: – Test both keyboard and screen reader sessions. If errors spike, navigation might need a tune-up.
    • Promo email click-throughs: Compare results with images off. If engagement plummets, you’re leaning too heavily on visuals.
    • Video completion rates: Captioned videos often earn longer watch times, proof that accessibility can shine brighter than any seasonal campaign light.

    Assign an owner for each KPI and add an accessibility review before code freeze—because nothing ruins the holiday rush like last-minute fixes.

    Step 2: Reduce Friction in the Core Shopping Flows

    The most impactful changes often live in the most familiar places: product discovery, product pages, and checkout.

    Product Discovery

    • Keyboard navigation: Every filter, dropdown, and toggle should be usable without a mouse. No one wants to wrestle with a website like tangled lights.
    • Visible focus states: Highlight where users are on the page with clear outlines—think of it as a guiding star through your interface.
    • Logical tab order: Keep navigation smooth and intuitive; users shouldn’t feel like they’re lost in the wrapping paper.
    • Clear labeling: Add ARIA labels and visible names to controls so everyone knows what each button does.

    Good navigation is like a perfectly organized gift list—clear, predictable, and satisfying to check off.

    Product Pages

    • Descriptive alt text: Replace “red shirt” with “close-up of red cotton t-shirt with crew neckline.” Paint a picture worth a thousand words—and conversions.
    • Text-based selectors: Pair swatches with visible text for color and size. Don’t make users guess whether “cranberry” means red or pink.
    • Live region announcements: Notify assistive technologies when stock, price, or promotions change. No one likes a surprise sellout mid-cart.

    Clarity here means fewer returns—and happier unboxings.

    Checkout

    Checkout is where good design proves its worth.

    • Label everything clearly:  Every field should say exactly what it wants — “Email address,” “Zip code,” not “Field 1.” When users can fill out a form without guessing, they finish faster.
    • Put errors where they happen: If someone types their card number wrong, the message should appear right there, not two scrolls away. Nobody wants to play “Where’s Waldo?” in the middle of a purchase.
    • Skip the impossible CAPTCHA: If you must verify humans, use a simple checkbox or a one-line logic question.
    • Keep focus steady: When a payment pop-up opens, the cursor shouldn’t vanish. Trap focus inside the modal and return users to the right spot when it closes.
    • Do a keyboard-only run-through: It takes five minutes. If you can buy something with just the Tab key, you’re in good shape.

    It’s not glamorous work, but it’s what turns a holiday shopper into a paying customer.

    Step 3: Design an Accessible Holiday Marketing Campaign 

    Color, Contrast, and Motion

    • Contrast ratios: Keep text clear—even against festive reds, greens, or snowy whites. 4.5:1 is the magic number.
    • Motion reduction: Add a “pause animation” option for sparkling banners or falling snow. Not everyone enjoys a blizzard of motion.
    • Test on multiple screens: Preview your site in bright daylight or cozy lamplight—holiday shoppers browse everywhere.

    Accessibility ensures your creativity glows without overwhelming.

    Email Accessibility Best Practices

    Holiday emails do a lot of heavy lifting, so make them easy to read even when half the inbox blocks your images.

    • Use real text for the important stuff. If your subject line says “50% Off,” that shouldn’t vanish the moment images are turned off.
    • Write links that make sense out of context. “Unwrap Today’s Deals” works better than “Click here” — and it keeps your brand voice intact.
    • Keep the structure simple. Short paragraphs, real headings, and logical flow help screen readers — and people reading on their phones at the kitchen table.
    • Underline your links. It’s not old-fashioned; it’s functional. Some users can’t rely on color alone to spot a link.

    Think of your holiday campaign like a greeting card — clean, clear, and worth opening.

    Video and Social Content

    • Closed captions: Accurate, human-checked captions help everyone follow along, from office multitaskers to late-night shoppers.
    • Transcripts: Perfect for anyone scrolling during family movie night with the volume low.
    • Hashtags and emojis: Use camel case (#MerryAndBright) and keep emojis at the end of posts.
    • Alt text: Describe visuals on social posts so every viewer can feel part of the moment.

    Small accessibility touches here make your brand feel thoughtful—like that handwritten tag on a gift.

    Step 4: Test Early and Often

    Automated Checks

    • Integrate tools: Add accessibility scans to your CI/CD pipeline so errors get fixed faster than you can say “ugly sweater.”
    • Catch recurring issues: Run tests regularly to stop regressions before launch.
    • Treat failures seriously: Missing alt text should be a showstopper, not a “we’ll fix it next year.”

    Manual Spot Checks

    • Keyboard audits: Tab through product → cart → checkout. If you can’t complete it, neither can Santa’s helpers.
    • Screen reader reviews: Listen to how your site reads aloud—clarity here is worth its weight in gold tinsel.
    • Record findings: Short video clips make debugging faster than long lists of notes.

    Pre-Launch Governance

    • Accessibility sign-off: Make it part of your “naughty or nice” launch checklist.
    • Track waivers: If something’s postponed, record a fix date to stay accountable.
    • Align with performance metrics: Accessibility deserves a seat at the same table as SEO and load time.

    Step 5: Expand Accessibility Across the Journey

    Accessibility shouldn’t stop at checkout—it should carry through every touchpoint.

    Landing Pages and Paid Ads

    • Avoid autoplay: Let users control media playback; not everyone wants surprise carols.
    • Write clear CTAs: Use straightforward text like “Explore Holiday Offers” instead of “Learn More.”
    • Add multiple cues: Combine color, text, and icons so everyone can understand your visuals.
    • Keep it fast: Optimize load times. Accessibility and speed go hand in hand.

    Retention and Loyalty

    • Organize gift guides: Use clear headings and a logical structure for quick navigation.
    • Make wishlists keyboard-friendly: Ensure “Add to Wishlist” works with both mouse and keyboard.
    • Announce updates: When something’s back in stock, let assistive tech announce it too.

    Accessible holiday marketing builds trust—and trust keeps customers coming back long after the decorations come down.

    Step 6: Equip Customer Support to Handle Accessibility

    • Multiple contact options: Offer phone, chat, and email—because not everyone writes letters to the North Pole.
    • Accessible chat tools: Check focus order and make sure screen readers can announce new messages.
    • Transparent status: Display service hours and response times to prevent frustration.
    • Proactive communication: Post banners if known issues exist, and provide alternative paths to complete purchases.
    • Train support teams: Teach staff how to gather details about accessibility problems. The more context they collect, the faster fixes arrive.

    Support should feel like a helping hand, not a closed door.

    Step 7: Measure, Learn, Improve

    • Segment analytics: Compare behavior by input method—keyboard, mouse, or touch—to spot friction points.
    • Correlate updates: Link accessibility fixes to conversion data; seeing the lift is like watching sales lights twinkle in real time.
    • Weekly check-ins: A 15-minute accessibility stand-up keeps everyone aligned during peak traffic.
    • Post-season reflection: Capture what worked and what needs improvement before the next holiday rush.

    Accessibility improvement is the one gift that keeps on giving.

    Quick-Start Accessible Holiday MarketingChecklist

    This Week

    • Tab-test PDP → Cart → Checkout to ensure a clear path to purchase.
    • Update alt text for the top 100 SKUs with product details and purpose.
    • Caption all holiday videos—think of it as wrapping each message neatly.

    This Month

    • Automate accessibility scans so no error sneaks into the new year.
    • Refine email templates with an accessible, mobile-friendly design.
    • Test campaigns with images off—your message should still shine.

    Before Code Freeze

    • Perform a manual screen reader review of top pages.
    • Publish an accessibility contact channel so feedback doesn’t get lost in the snow.

    From Cart to Claus: Keeping Every Shopper Included

    Accessibility has moral weight—it ensures equal participation in the digital marketplace. It has legal weight—it aligns with ADA and WCAG standards. And it has business weight—it strengthens loyalty, protects brand trust, and captures a broader audience.

    Accessible holiday marketing ties all three together like a perfectly wrapped gift. It makes the web fairer, the experience smoother, and the business stronger.

    For teams wanting to check their list twice, an ADA briefing with 216digital helps identify high-ROI accessibility improvements before peak traffic. Our experts help teams unwrap the quick wins—and keep the momentum into the new year.

    After all, inclusion isn’t just a seasonal sentiment—it’s how lasting customer relationships begin.

    Greg McNeil

    September 26, 2025
    Content Marketing, Digital Marketing, How-to Guides
    Accessibility, Digital Marketing, How-to, Marketing, Web Accessibility, Website Accessibility
  • Say More with Accessible Web Content

    Say More with Accessible Web Content

    We spend a lot of time tuning headlines and chasing algorithms. But the work that truly moves the needle is simpler: say what you mean so more people can use it. Clear content builds trust, lowers support requests, and makes your message easier to find. That’s the power of accessible web content—it helps people first, and performance follows.

    Content isn’t a “design extra” in accessibility. Writers, editors, marketers, and developers shape how people understand a page. This article offers practical, jargon-light techniques you can apply right now. They align with WCAG, but they’re written for real teams on real deadlines, with real audiences who just want answers that make sense.

    Plain Language Is the Heart of Accessible Web Content

    Plain language is not “dumbing it down.” It’s respect. Many public-facing teams aim for an elementary reading level; professional material often targets a middle-school level. And when you’re busy, simple always wins—whether you’re a novice or an expert scanning on a phone between meetings.

    Try this:

    • Use a readability tool (Hemingway, Grammarly) to check grade level.
    • Swap jargon for everyday words. “The site adjusts to your screen” beats “utilizes responsive design principles.”
    • Prefer active voice: “Change your password every three months,” not “It is recommended…”
    • Lead with the point, then add detail.
    • Keep one idea per paragraph. Use person-first, inclusive language when you reference people with disabilities.

    Short sentences steady the pace. A few longer ones add rhythm and nuance. Together, they make meaning land without strain.

    Make Your Page Easy to Scan—By People and Tools

    Titles, URLs, and headings are how busy readers—and assistive tech—map a page. If the map is messy, the journey is slow.

    Best practices:

    • Write unique, descriptive titles. Put the most important words first and, when it fits, match the H1.
    • Use readable URLs (/web-design-services, not ?id=47289).
    • Use one H1. Nest headings in order (H2 → H3) like chapters and subchapters.

    Screen reader users often navigate by headings. A logical outline turns scanning into understanding. Clear structure makes pages easier to skim, and it makes accessible web content faster to find, reuse, and maintain.

    Links and Images That Strengthen Accessible Web Content

    “Click here” makes people guess. It also fails when a screen reader pulls out a list of links with no surrounding context.

    Instead:

    • Write link text that stands on its own: “Download the accessibility guide.”
    • Make labels unique so users know which link goes where.

    Effective Alt Text

    Alt text explains an image’s purpose when images don’t load or when a user can’t see them.

    Guidelines:

    • Be concise—under ~125 characters—and capture what the image means to the page.
    • Decorative images should be skipped with empty alt text (alt="").
    • For complex visuals (charts, infographics), add a short alt summary and provide a fuller explanation nearby.

    These small choices help everyone—search engines, skimmers, and people using assistive tech—get the same story.

    Accessible Audio and Video for Every Situation

    Not everyone can turn on sound. Some people prefer reading. Others are in a noisy shop or a quiet office. Without captions or transcripts, they miss your message.

    Do this:

    • Provide accurate, synchronized captions. Add speaker labels when voices change.
    • Offer transcripts with timestamps and descriptions of meaningful sounds or visuals.
    • Edit auto-generated captions. They’re a starting point, not a finish line.

    Captions and transcripts travel well across devices and contexts, turning media into content that’s flexible, shareable, and dependable—another pillar of accessible web content.

    Guidance That Doesn’t Assume Vision or Memory

    Task-heavy pages—forms, checkouts, dashboards—depend on clear instructions. Plain direction removes guesswork and stress.

    Practical moves:

    • Use direct, concrete prompts: “Enter your full name and email address.”
    • State rules up front: “Password must be at least 8 characters.”
    • Write helpful errors that explain what went wrong and how to fix it: “Enter a valid email, like name@example.com.”
    • Don’t rely on color, location, or shape alone. If you say “the green button on the right,” also name the button.

    The goal is guidance that stands on its own—no color key, no guessing, no hidden requirements.

    Formatting That Keeps Accessible Web Content Readable

    Good layout choices help everyone. They also keep cognitive load low.

    Recommendations:

    • Left-align text. Full justification can create rivers of space that are harder to read.
    • Choose legible sans-serif fonts at a comfortable size (around 16px / 12pt or larger).
    • Give text room to breathe with generous line spacing and white space.
    • Keep paragraphs short (3–4 sentences). Use lists for steps and grouped ideas.
    • Verify pages remain readable and usable when zoomed to 200%.
    • Ensure sufficient color contrast (aim for at least 4.5:1 for normal text). Don’t rely on color alone for meaning.

    These choices signal care. They tell readers, “We made room for you here.”

    Why These Techniques Matter

    WCAG 2.2 (W3C’s current recommendation) gives teams a shared yardstick. The POUR framework—Perceivable, Operable, Understandable, Robust—turns good writing habits and clean structure into checks you can actually verify. Here’s how that plays out in day-to-day work:

    • Perceivable: Make meaning available beyond sight alone. 1.1.1 Non-text Content asks for useful alt text; 1.4.3 Contrast (Minimum) expects readable color contrast. Together they ensure images and text still communicate when visuals fail or vision varies.
    • Operable: People must be able to find and use things. 2.4.6 Headings and Labels rewards clear, descriptive headings; keyboard-friendly navigation pushes toward predictable movement through a page.
    • Understandable: Content should read cleanly and behave as expected. 3.3.1 Error Identification favors messages that say what went wrong and how to fix it—perfect for forms and flows.
    • Robust: Code should work with current and future tech. 4.1.2 Name, Role, Value is where semantic HTML shines, helping assistive technologies reliably understand controls and their states.

    You don’t need to memorize the spec. Use POUR as a short, practical lens while you write and review: if a decision helps someone perceive, operate, understand, or reliably use the page, you’re moving in the right direction—and you’ll have the checkpoints to prove it. It’s not meant to slow you down; it’s there to turn good intentions into repeatable habits that make accessible web content easier to ship.

    Ensure Your Words Work—Not Just Look Right

    Use tools to catch patterns. Use people to confirm meaning.

    Helpful tools:

    • Accessibility checkers (like WAVE or Google Lighthouse) surface common issues early.
    • Readability and contrast tools help you tune language and color choices.

    Manual checks:

    • Try a screen reader (NVDA on Windows, VoiceOver on macOS).
    • Navigate with a keyboard only. Can you reach and use every control?
    • When possible, invite feedback from people with diverse abilities.

    Make it repeatable:

    • Keep a short pre-publish checklist: heading order, meaningful links, alt text added, language attribute set, clear form labels and errors.
    • Schedule content accessibility reviews so improvements stick. This is how you keep accessible web content strong as pages, teams, and priorities change.

    Accessible Content Is Good Content—Let’s Get You There

    You don’t have to fix everything at once—just make the next thing better. A clearer title here, a stronger alt text there, a caption polished before it goes live. Small improvements stack up fast, and your audience feels the difference.

    As you roll out a new product, kick off a seasonal sale, or hit publish on a blog, take a gentle pause: Does the page read easily? Do the links explain themselves? Will someone using a screen reader get the same story as everyone else? That quiet check-in becomes a habit, and that habit becomes consistency—without slowing your team down. Over time, those small, steady choices turn into a recognizable voice: thoughtful, trustworthy, and human.

    If you’d like a partner to help keep that momentum, 216digital is here. We can share simple checklists, coach your team, and set up light-touch reviews so every release ships with confidence. Schedule an ADA briefing with us, and let’s make the next launch your clearest one yet—then repeat it with every product, sale, and post.

    Greg McNeil

    September 19, 2025
    How-to Guides
    Accessibility, Content Creators, Content Writing, How-to, Web Accessibility, Website Accessibility
  • Buttons vs Links: Who Gets the Last Click?

    Buttons vs Links: Who Gets the Last Click?

    You’ve got a component to wire up and a design that looks like… a rectangle with text in it. Classic. Do you reach for <button> or <a>? For a mouse user, either might “work.” For a keyboard user or someone on a screen reader, the wrong choice is a booby trap. Picture a user pressing Space on something that looks like a button and nothing happens, or hearing “Link” and suddenly a file gets deleted. That gap between what an element promises and what it does is where trust dies. By the time you ship this, you should be able to look at any interactive element and decide between buttons vs links without second-guessing.

    The Rule Behind Buttons vs Links

    There’s one rule worth tattooing on your coding hand:

    Links go places. Buttons do things.

    If an interaction navigates to a new location (a different route, an external page, a same-page anchor, or a file), it’s a link. If it performs an action on the current page (submits, toggles, opens, closes, mutates UI, updates data), it’s a button. Keep that mental model tight and the rest—semantics, keyboard behavior, screen reader expectations—snaps into alignment.

    Let’s make that concrete. Screen readers announce name and role. “Link” tells the user to expect navigation; “Button” says “an action is about to happen.” Keyboard support follows suit: links activate with Enter; buttons activate with Enter and Space. That difference isn’t trivia—it’s the platform contract.

    Why This Tiny Decision Matters More Than It Looks

    First, semantics affects product quality. When the role and behavior match, users trust your interface—especially users who navigate by role (“jump me to the next button”). Second, robustness. A real link with a real href will still navigate if JavaScript takes a day off. A real button with type="submit" will submit the form without your custom event handlers. Getting buttons vs links right means your UI remains reliable under bad Wi-Fi, flaky extensions, or partial loads.

    And yes, standards. Mislabeling roles or breaking keyboard activation is how you wander into WCAG failures like 2.1.1 (Keyboard) or 4.1.2 (Name, Role, Value). It’s not about box-ticking; it’s about delivering predictable, testable behavior.

    When It Should Be a Button

    If the thing does something on this page, start with <button>. That covers submitting a form, opening a modal, toggling a menu, expanding an accordion, saving a record, deleting an item, starting a fetch, pausing media—anything that changes state without changing URL.

    Here’s what not to do:

    <!-- Wrong: Looks like a link, acts like a button, breaks expectations -->
    <a href="#" onclick="submitForm()">Submit</a>

    This announces as “link,” ignores the Space key unless you recreate that yourself, and fails if JavaScript is blocked. Use the element that already does the job:

    <!-- Right: Predictable, robust, testable -->
    <button type="submit">Submit</button>

    Toggles are another frequent offender. If you’re opening and closing a menu, use a button and reflect state:

    <button
      type="button"
      aria-expanded="false"
      aria-controls="mainmenu"
      id="menubutton">
      Menu
    </button>
    
    <nav id="mainmenu" hidden>…</nav>

    When you flip the menu, flip aria-expanded and manage the hidden attribute. Users get the correct announcement, and you get keyboard support for free.

    A quick style note while we’re here: don’t remove the focus outline unless you replace it with something obvious. Minimalism is lovely; invisible focus isn’t.

    button:focus-visible {
      outline: 2px solid currentColor;
      outline-offset: 3px;
    }

    When It Should Be a Link

    If the action navigates—new page, external site, file download, or a jump within the same page—reach for <a> with a real href. That gives you built-in affordances like “open in new tab,” a visible status bar URL, and the user’s browser history doing its thing.

    Bad pattern:

    <!-- Wrong: Navigation disguised as a button -->
    <button onclick="location='/about'">Learn more</button>

    Fix it:

    <!-- Right:  It’s navigation, so it’s a link -->
    <a href="/about">Learn more</a>

    A few patterns that absolutely belong to links:

    • Skip links: let keyboard users bypass repeating navigation.
     <a href="#main" class="skip-link">Skip to main content</a>
    <main id="main">…</main>
    • Downloads: if you can link it, link it.
     <a href="/report.pdf" download>Download report (PDF)</a>
    • Breadcrumbs and primary nav: always links. Users expect middle-clicks and new tabs to work.

    Give the link text meaning. “Click here” ages badly outside its paragraph. “Download Q3 report (PDF)” holds up wherever a user encounters it—like a screen reader’s Links List.

    Styling Without Lying: Buttons vs Links in Disguise

    Design will ask you to make links look like buttons or vice-versa. That’s fine visually, as long as the semantics don’t lie. If it navigates, keep it an <a>—then style it like a button. If it acts, keep it a <button>—then style it to match your theme. Users might not see the markup, but assistive tech will, and so will your QA.

    A few constraints worth honoring while you polish:

    • Don’t rely on color alone to signal “this is a link.” Underlines or a small icon are your friends.
    • Keep contrast sane (think 4.5:1 for normal text). Your future self, reading in sunlight, says thanks.
    • Targets should be comfortably tappable—around 44×44 CSS pixels is a good baseline.
    • Maintain a visible focus style. If you nuke it, put a better one back.

    Testing the Decision: Buttons vs Links Under Real Inputs

    Automated tools are a fast smoke test—Lighthouse or WAVE will happily rat out missing names, broken contrast, or off-screen focus. Treat them as lint for accessibility. They won’t catch intent.

    Intent is a manual game:

    • Screen reader pass: with VoiceOver (macOS/iOS), NVDA or JAWS (Windows), confirm elements announce the correct role and name: “Button, Submit,” not “Link, Submit.”
    • Keyboard pass: tab through. Links should activate with Enter; buttons with Enter and Space. Watch focus—no disappearing acts.
    • Voice control: say “Click Submit” or “Go to Pricing,” and make sure the right control responds by name.

    If any of those feel off, they are off. Fix the semantics first; the bugs usually evaporate.

    Real-World Fixes That Come Up in Code Reviews

    Most bugs we see with buttons vs links boil down to “we styled the wrong element” or “we tried to be clever with roles.” Two quick refactors cover a lot of ground:

    Submitting with an anchor:

    <!-- Wrong -->
    <a href="#" onclick="submit()">Submit</a>
    
    <!-- Right -->
    <button type="submit">Submit</button>

    Menu toggles built on anchors:

    <!-- Wrong -->
    <a href="#" onclick="openMenu()">Menu</a>
    
    <!-- Right -->
    <button type="button" aria-expanded="false" aria-controls="mainmenu">Menu</button>

    If you truly, absolutely must build a custom control—and you’ve checked that <button> won’t cut it—own the keyboard and state explicitly:

    <!--Only if native won’t work -->
    <div role="button" tabindex="0" aria-pressed="false" id="play">Play</div>
    <script>
    const el = document.getElementById('play');
    el.addEventListener('keydown', (e) => {
      if (e.key === ' ' || e.key === 'Enter') { e.preventDefault(); el.click(); }
    });
    el.addEventListener('click', () => {
      const next = el.getAttribute('aria-pressed') !== 'true';
      el.setAttribute('aria-pressed', String(next));
    });
    </script>

    That’s a lot of ceremony to re-implement what <button> just… does. Treat this as a last resort.

    A Short Checklist (Pin It Next to Your Linter)

    • Navigation? <a href="…">. Action? <button>.
    • Make the accessible name obvious: visible text or a clear aria-label.
    • Preserve expected keyboard behavior (Enter vs Enter+Space).
    • Keep focus visible and movement logical.
    • Prefer native elements; avoid role-swapping unless there’s no alternative.

    Wrapping It Up

    Interfaces are a web of tiny decisions, and this is one of the tiniest. But consistent, honest semantics make everything else easier: testing, maintenance, onboarding new devs, and—most importantly—using the thing. Treat buttons vs links as a contract. Say what the element is, and make sure it behaves that way across mouse, keyboard, screen readers, and voice.

    If you want a quick heuristic while you code: would a middle-click make sense here? If yes, it’s probably a link. Would “Click Submit” make sense to a voice user? If yes, it’s probably a button. Keep those instincts sharp and your UI will feel clean, resilient, and respectful by default.

    If your team wants a second set of eyes on patterns like these—or you need help pressure-testing components before they scale—216digital is happy to jump in. Schedule an ADA briefing and we’ll help you turn the “tiny” choices into durable, inclusive defaults.

    Greg McNeil

    September 16, 2025
    How-to Guides
    Accessibility, Accessible Buttons, Links, Web Accessibility, Web Accessible Links, web developers, web development, Website Accessibility
  • Why ARIA Alone Won’t Fix Your Website’s Accessibility

    Why ARIA Alone Won’t Fix Your Website’s Accessibility

    ARIA (Accessible Rich Internet Applications) has become a mainstay in modern front-end work, giving us a way to make complex interfaces more usable for people relying on assistive tech. But here’s the catch: despite how widely it’s used now, accessibility issues on the web haven’t actually gone down. In fact, reports like the annual WebAIM Million consistently show that pages using ARIA often rack up more accessibility errors than those that don’t. That’s a red flag—and it raises an important question: if ARIA is meant to improve accessibility, why does more ARIA so often lead to worse outcomes?

    What ARIA Is—and What It’s Supposed to Do

    At its core, ARIA is just a spec for adding semantic meaning where HTML alone doesn’t cut it. When we build custom UI components—think tab lists, modals, or live regions—ARIA roles and attributes tell screen readers what those elements are, how they behave, and when their state changes.

    For example, aria-live lets us announce new content to screen readers without forcing a page reload. aria-label gives an accessible name to elements that don’t have visible text. Using role="tablist" clarifies the relationship between grouped tab controls. When used correctly, these attributes bridge the gap between how something looks visually and how it’s experienced non-visually.

    When Is It Necessary?

    There are valid cases where ARIA is the right tool—like custom widgets that don’t exist in native HTML, dynamic content that needs to be announced, or modal dialogs that require managing focus. In these edge cases, it can give essential context to assistive tech users. The trick is restraint: only reach for ARIA when HTML alone can’t deliver the behavior you need.

    Why It Shouldn’t Be the Default Tool

    The W3C’s first rule of ARIA is dead simple: “Don’t use ARIA if you can use native HTML.” There’s a reason for that. Semantic elements like <button>, <nav>, and <input> come with baked-in keyboard support, focus behavior, and screen reader semantics.

    Replacing these with <div>s or <span>s and trying to patch on ARIA roles is a recipe for trouble. It adds complexity we have to maintain, and it increases the cognitive load on assistive tech users, who now have to deal with custom keyboard logic or missing states that native elements would have handled out of the box.

    Common ARIA Misuse That Breaks Accessibility

    Misusing ARIA is the fastest way to make things worse. Some of the most common mistakes we see:

    • Redundant ARIA: e.g. adding role="button" on a native <button>, which can confuse announcements.
    • Incorrect roles or attributes:  like using aria-checked on something that’s not checkable.
    • Static ARIA states: setting aria-expanded="true" and never updating it when the element collapses.
    • Overriding native behavior : trapping focus or breaking expected tab order.
    • Misused aria-hidden: This one’s especially nasty. It hides content from assistive tech, which is fine for decorative icons or offscreen helper text. But if you throw it on meaningful content like links or form controls, it removes them from the accessibility tree entirely. That creates “empty” focusable elements and violates the rule that aria-hidden="true" must never be on focusable items.

    Take a link that only has an SVG icon with aria-hidden="true". Visually it looks fine, but to a screen reader, it’s just an empty link with no name. Compare that to a native <button> with either visible text or an aria-label—it automatically conveys its purpose. Misusing it like this doesn’t just fail to help; it strips meaning away.

    Why ARIA Usage Correlates with More Errors

    The WebAIM Million keeps showing the same trend: pages with ARIA average almost twice as many detectable errors as those without. That doesn’t mean ARIA is inherently bad—it means it’s often used wrong.

    Here’s why that happens so often:

    • More moving parts: Every ARIA attribute is another thing that has to stay in sync as the UI changes.
    • Misunderstood implementation: Developers sometimes add it without fully understanding how screen readers will interpret it. For instance, putting aria-hidden on a logo or nav link effectively removes it from the experience for assistive tech users.
    • No real testing: There’s a tendency to assume that if ARIA is present, accessibility is solved. Without testing, it’s easy to miss that it’s actually broken.

    The Real Fix: Manual Testing and Developer Discipline

    Automated tools are useful for catching low-hanging fruit like missing alt text, color contrast issues, or syntax errors. But they can’t tell you if your ARIA actually works. They’ll detect if aria-expanded is present—but not if it updates correctly when toggled.

    Same thing with aria-hidden: they’ll warn you that it’s there, but not if you used it correctly. Maybe the hidden element is decorative (fine) or maybe it’s essential (not fine). Only a human can tell. Most ARIA issues are about behavior and context, which tools can’t judge.

    Testing It in the Real World

    To know your ARIA implementation works, you’ve got to test it like real users would:

    • Keyboard-only navigation: Make sure everything interactive is reachable by tab, focus order makes sense, and keys like Enter, Space, and Arrow keys behave as expected.
    • Screen reader testing: Try NVDA on Windows, VoiceOver on macOS, or JAWS if you’re in enterprise. Confirm that roles, labels, and states are being announced correctly—and that hidden content stays hidden without killing important info.
    • User testing: If possible, bring in assistive tech users or trained accessibility testers to see how your UI holds up in practice.

    Doing this builds confidence that your ARIA-enhanced components are actually usable.

    Build a Feedback Loop Into the Dev Process

    Accessibility shouldn’t be a post-launch patch job. Bake it into your development flow. Do accessibility checks during code reviews, QA, and design iterations. When you add ARIA, document the behavior you expect, and get feedback from teammates or AT users to verify it works.

    Practical Guidelines for Responsible ARIA Use

    If you want to use it safely, stick to a few core habits:

    • Follow the WAI-ARIA Authoring Practices (APG): They provide vetted patterns and working code examples.
    • Use ARIA only when you have to: Lean on semantic HTML first, and treat it as a fallback.
    • Test thoroughly:  Validate behavior with keyboard and screen readers, not just automated checkers.
    • Review aria-hidden usage carefully: Only hide decorative or duplicate content. Never hide focusable items, form controls, or nav links.
    • Document your decisions: Leave comments or README notes explaining why it was added and how it’s supposed to work.
    • Make accessibility a team effort: It’s not just the job of one dev or QA engineer. Everyone owns it.

    ARIA Isn’t a Shortcut—It’s a Responsibility

    ARIA is powerful, but it’s not magic. Used carelessly, it creates new barriers and frustrates the very people it’s meant to support. Used deliberately—with a “native first” mindset, real testing, and team buy-in—it can make complex interfaces accessible without breaking usability.

    Respect ARIA’s complexity, but don’t fear it. Real accessibility comes from thoughtful use of semantic HTML, strategic ARIA when it’s actually needed, and consistent real-world testing.

    If you want to level up your accessibility practices and cut risk, 216digital offers ADA briefings built specifically for dev teams. Schedule one today and start building better, more inclusive code.

    Greg McNeil

    September 12, 2025
    How-to Guides, Legal Compliance
    Accessibility, ARIA, keyboard accessibility, WCAG, web developers, web development, Website Accessibility
  • Shift Happens—But Not On Focus

    Shift Happens—But Not On Focus

    You press Tab into the first field of a form, and suddenly the page submits. Or you click into a dropdown and, without warning, a new window pops up. Frustrating, right? Now imagine how much more disruptive that is for someone who relies on a screen reader or uses only a keyboard. Sudden shifts don’t just annoy—they break concentration, cause errors, and force users to start over.

    That’s the purpose of WCAG’s Success Criterion 3.2.1 On Focus. It makes sure that receiving focus doesn’t trigger unexpected changes. In short: don’t move the user, reload a page, or submit a form just because something got focus. Users should always stay in control.

    In this article, we’ll unpack SC 3.2.1, look at common pitfalls, explore best practices, and share testing strategies so your site feels consistent, trustworthy, and usable.

    Understanding Success Criterion 3.2.1 – On Focus

    The official wording says: When any user interface component receives focus, it does not initiate a change of context.

    What this really means is that putting focus on an element—whether by tabbing, shift-tabbing, or clicking—should not be treated as an automatic “go” button.

    A change of context includes things like:

    • Submitting a form when a field receives focus
    • Opening a modal or new window on focus
    • Navigating to a new page when a menu item gains focus
    • Programmatically moving focus somewhere else the moment you land on an element

    This rule is designed to stop those surprises. Changes should only happen when users take action—pressing Enter, clicking a button, or making a choice—not just by landing on something.

     Why On Focus Matters

    Predictable focus builds trust. Users know where they are, what’s happening, and how to move forward without being thrown off track.

    For users with cognitive or visual disabilities, avoiding sudden shifts prevents confusion. For those navigating with a keyboard, a smooth and logical tab order makes it possible to move efficiently through content. Screen readers also benefit from a stable focus path, since consistency allows the technology to announce content clearly. And people with motor impairments are spared the frustration of accidentally triggering submissions or navigations they didn’t intend.

    But accessibility isn’t just about a specific group. Predictability benefits everyone. Consistent behavior builds trust and lowers friction, making your site feel polished and respectful of users’ time and effort.

    Common Pitfalls (and Why They Break On Focus)

    Despite the clear intent of SC 3.2.1, developers often run into familiar traps. A few of the most common include:

    • Auto actions on focus: Submitting a form, opening a modal, or swapping pages the instant an input or link gets focus.
    • Focus jumps: Using scripts that automatically call element.focus() on load or on focus, dragging the user to an unexpected spot.
    • Navigation on focus: Menus that redirect as soon as an item is focused, rather than waiting for activation.
    • Broken tab order: Overuse of tabindex—especially with values greater than 0—can create confusing and illogical navigation paths.
    • Inconsistent patterns: Mixing models, where some elements act on focus while others require activation, leads to unnecessary confusion.

    All of these problems do the same thing: they break user flow, create confusion, and increase errors.

    How to Achieve Compliance (and Design a Better Experience)

    Preventing these issues comes down to designing focus behavior intentionally and sticking to a few reliable practices.

    From there, keep a few best practices in mind:

    • Be thoughtful with focus management. If you use element.focus(), do it to genuinely help the user (for example, moving focus into an opened dialog) and respect lifecycle rules.
    • Preserve the natural tab order whenever possible. Use tabindex="0" only when necessary to include custom controls, and avoid positive values.
    • Be cautious with ARIA. Roles like menu, menuitem, tab, and dialog come with built-in interaction expectations. If you implement them, follow the complete pattern—or stick with native controls.
    • Keep patterns consistent. Buttons should submit, links should navigate, and tabs should switch panels only when activated. Uniformity across components builds confidence.

    Small details make a big difference. For example, always include a “Skip to main content” link that becomes visible on focus, and ensure it works correctly by pointing to a landmark or an element with tabindex="-1". Likewise, don’t rely on hover or color changes alone to signal interactivity; provide clear focus styles that work for both keyboard and touch users.

    Testing Strategies for On Focus

    Testing is where theory meets practice. A few methods will quickly reveal whether your site is compliant:

    Manual testing

    • Tab through every interactive element. Nothing should submit, navigate, or open on focus alone.
    • Shift+Tab backward to confirm the reverse path is just as stable.
    • Use Enter or Space to activate controls—only then should real actions occur.
    • In DevTools, run document.querySelector('#el').focus() and verify that no context change happens.

    Assistive Technology Testing

    Screen readers like NVDA (Windows) and VoiceOver (macOS/iOS) are essential. Navigate with Tab, rotor, and quick keys to check that focus remains predictable. On mobile, connect an external keyboard and confirm the behavior is consistent with desktop experiences.

    Automated Checks

    Tools such as Google Lighthouse or WAVE can flag tabindex issues, missing roles, or poor focus order. Automation won’t catch the “surprise factor.” Always back it up with manual and assistive tech testing.

    Bad vs. Good: Concrete Examples

    Bad: Form Submits on Focus

    <form action="/submit" method="post">
      <label for="name">Name:</label>
      <input id="name" type="text" onfocus="this.form.submit()">
    </form>

    Issue: The form submits as soon as the field gains focus—a clear violation.

    Good: Form Submits Only on Activation

    <form action="/submit" method="post">
      <label for="name">Name:</label>
      <input id="name" type="text">
      <button type="submit">Submit</button>
    </form>

    Fix: The form submits only when the user explicitly activates the button.


    Bad: Navigation on Focus

    <nav>
      <a href="/pricing" onfocus="window.location=this.href">Pricing</a>
    </nav>

    Good: Navigation Only on Activation

    <nav>
      <a href="/pricing">Pricing</a>
    </nav>

    Tip: It’s fine to expand a menu on focus for discoverability, but don’t redirect until activation.


    Good Example: Custom Control with Predictable Focus

    <button aria-expanded="false" aria-controls="filters" id="filterToggle">
      Filters
    </button>
    <div id="filters" hidden>
      <!-- filter options -->
    </div>

    This pattern ensures that nothing happens on focus. Activation (click, Enter, or Space) toggles the state, while ARIA reflects the change.

    Frequently Asked Questions

    What’s the primary goal of SC 3.2.1 On Focus?
    To make sure that receiving focus doesn’t cause unexpected context changes. Users, not scripts, decide when to act.

    Is onfocus always forbidden?
    Not necessarily. You can use it for subtle cues like highlighting an element. Just don’t trigger navigation, submissions, or new windows.

    Can focus ever be moved programmatically?
    Yes—if it matches user expectations. For example, moving focus into a modal when it opens, or pointing to an inline error message after a failed form submission, are acceptable.

    How should I handle dynamic components like tabs or accordions?
    Stick to activation-based behavior. Use arrow keys to move between tabs, but only switch panels when a tab is activated, following WAI-ARIA Authoring Practices.

    Build Predictable Experiences (and Trust)

    At its core, SC 3.2.1 is about respect. Focus should never feel like a trap door. By preventing context changes on focus, you protect users from confusion, reduce errors, and make your interface feel stable and reliable.

    Accessible design isn’t just about checking a box—it builds trust. Predictable interactions show users that their time and attention are valued, whether they’re navigating with a screen reader, a keyboard, or a mouse. And when people can move through your site without fear of surprises, they’re more likely to stay, engage, and return.

    If you’re unsure whether your site meets this success criterion—or you’d like expert guidance on weaving accessibility into everyday development—schedule an ADA briefing with 216digital. We’ll review your patterns, coach your team, and help you create consistent, user-friendly experiences that people can rely on.

    Greg McNeil

    September 8, 2025
    How-to Guides, Testing & Remediation
    Accessibility, digital accessibility, How-to, keyboard accessibility, On Focus, Web Accessibility, web developers, web development, Website Accessibility
  • How to Create a Strong Web Accessibility Policy

    How to Create a Strong Web Accessibility Policy

    A web accessibility policy is more than a document—it’s a framework that defines how your organization approaches inclusivity, compliance, and digital responsibility. Without one, accessibility efforts can become inconsistent, reactive, or misunderstood. With one, your team gains a roadmap that builds accountability, supports compliance with laws like the ADA and Section 508, and demonstrates a commitment to all users.

    Think of your policy as both a shield and a compass. It protects your organization by showing good-faith effort to regulators, but it also guides your team toward continuous improvement.

    Why Your Organization Needs a Policy

    Accessibility policies matter for more than just legal defense. Internally, they bring clarity across departments—from IT to marketing to compliance—so everyone understands which standards to follow. They ensure accessibility isn’t dependent on one person’s expertise or limited to a single project cycle.

    Externally, a policy builds trust. Customers, investors, and partners see that accessibility is part of your values, not an afterthought. And strategically, accessibility opens doors: people with disabilities and seniors represent nearly half a trillion dollars in disposable income. A policy is a first step toward serving that audience well.

    Core Elements of a Strong Web Accessibility Policy

    Purpose and Commitment

    Begin with a statement of intent. This should be more than a generic declaration; it should connect accessibility to your organization’s mission. For example:

    “Our organization is committed to ensuring digital accessibility for all users, including people with disabilities and seniors. We strive to meet or exceed recognized accessibility standards and continuously improve the user experience.”

    This opening sets the tone by making accessibility a matter of principle, not just compliance.

    Scope

    A good web accessibility policy makes it clear what’s covered. Websites are obvious, but often overlooked are mobile apps, intranet systems, PDFs and digital documents, and even third-party platforms like payment processors or video players. By spelling out the scope, you avoid leaving accessibility responsibility in a gray area between departments.

    Standards and Guidelines

    Policies must be tied to recognized standards. Most organizations point to WCAG 2.1 or 2.2 at Level AA, which is the global baseline. In some cases, ATAG (Authoring Tool Accessibility Guidelines) and UAAG (User Agent Accessibility Guidelines) may also apply, especially if your team develops content management systems or provides custom controls. Referencing these standards prevents vague promises and gives your teams concrete goals.

    Accountability

    Accessibility only works when responsibilities are clear. Your web accessibility policy should describe who does what—leaders allocate resources, designers and developers build accessible systems, content creators ensure their materials are accessible, and quality assurance checks for compliance. Including procurement teams is especially important, since third-party vendors often introduce accessibility risks.

    Testing and Monitoring

    Accessibility is not something you achieve once and then check off the list. Your web accessibility policy should outline how accessibility will be tested and monitored over time. Automated scans are helpful but limited; manual testing with screen readers, keyboard navigation, and zooming provides a more accurate picture. Involving people with disabilities in testing is the gold standard. Regular audits—quarterly or annual—should be part of the plan, along with ongoing monitoring through services like a11y.Radar.

    Training and Culture

    Accessibility knowledge fades without reinforcement. A strong policy requires training for new employees during onboarding, refresher sessions for existing staff, and resources to keep accessibility visible in everyday work. This shifts accessibility from being the job of a few specialists to a shared organizational culture.

    Feedback and Grievance Process

    Your users need a way to tell you when something isn’t working. Policies should establish a clear feedback mechanism, such as a dedicated email or form, along with expected response times and escalation steps. Done well, this process builds credibility and helps you identify issues before they turn into legal complaints.

    Review and Updates

    Accessibility standards evolve, and your policy must evolve with them. Commit to reviewing it on a set schedule—at least once a year—and name the role or department responsible for updates. That way, your policy doesn’t quietly drift into irrelevance.

    Internal Policy vs. Public Accessibility Statement

    One point that’s often misunderstood is the difference between a web accessibility policy and an accessibility statement.

    A policy is usually internal, designed to align your staff around roles, standards, and processes. A statement, on the other hand, is public-facing. It communicates your organization’s accessibility efforts, acknowledges areas that may not yet meet standards, and tells users how to get help.

    Both are necessary. The internal policy keeps your team aligned, while the public statement demonstrates accountability and transparency to your users. The World Wide Web Consortium (W3C) recommends keeping the internal policy more detailed and technical, while making the statement concise, approachable, and easy to find on your website—often linked in the footer near your Privacy Policy.

    Common Pitfalls

    Many organizations stumble by making their policies too vague (“we aim to be accessible”) or too ambitious (“we guarantee full compliance at all times”). Others fail to address vendors or neglect to include a way for users to provide feedback. A strong policy balances realism with accountability and leaves no room for ambiguity.

    Moving from Policy to Practice

    A policy isn’t a box to check—it’s the start of an ongoing process. To put it into practice:

    • Integrate accessibility into procurement so third-party tools don’t create barriers.
    • Build accessibility into project lifecycles rather than tacking it on at the end.
    • Track progress with measurable outcomes, such as reduced accessibility errors in audits.
    • Share updates internally and externally to demonstrate that accessibility is a living priority.

    Drafted. Signed. Now, Let’s Do This.

    A web accessibility policy is more than paperwork. Done well, it declares your commitment, defines your scope, sets standards, assigns responsibility, and ensures accountability through testing, training, and review. By avoiding vague promises and grounding your policy in specific, actionable steps, you give your organization the confidence to serve all users fairly and consistently.

    If you’re ready to move from intention to implementation—whether you’re just starting, mid-remediation, or refining a mature program—schedule an ADA briefing with 216digital. In one focused session, our experts will meet you where you are, assess your current posture, and outline a practical, prioritized path toward sustainable web accessibility.

    Looking for a place to begin drafting your own policy?

    Download our Sample Web Accessibility Policy Template to jumpstart your efforts and adapt it to your organization’s needs.

    Greg McNeil

    August 27, 2025
    How-to Guides
    accessibility policy, How-to, Web Accessibility, Website Accessibility
  • How to Implement Truly Accessible SVG Graphics

    How to Implement Truly Accessible SVG Graphics

    SVGs are everywhere—icons, logos, data visualizations, animated illustrations. They’re crisp on any screen, tiny in file size, and easy to style. But here’s the catch: an SVG is only as accessible as you make it. If you don’t give it a name, if you rely on color alone, or if you forget keyboard support, your “perfect” vector can become a roadblock.

    This guide gives developers and designers practical steps to build accessible SVG graphics that meet WCAG, work with assistive tech, and still look great.

    Understanding SVG Accessibility Fundamentals

    SVG (Scalable Vector Graphics) is an XML-based format. Because it’s text-based, you can label it semantically, control it with CSS and JavaScript, and scale it cleanly for magnifiers and high-DPI displays. The benefit? You can transform a standard image into an accessible SVG that supports users with low vision, screen readers, or alternative input devices.

    Why SVGs Can Be Great for Accessibility

    • Scales cleanly: No blur when a user zooms to 200%+.
    • Semantic hooks: You can add <title>, <desc>, and ARIA attributes.
    • Keyboard-friendly: With the correct markup, interactive SVGs can be fully operable.

    But none of that happens by default. You need to choose the correct pattern and add the right attributes. That’s how you turn a scalable vector into an accessible SVG.

    Decorative vs. Informative SVGs: Know the Difference

    Decorative SVGs

    Remove these visual flourishes (background shapes, dividers) from the accessibility tree so screen readers don’t announce them.

    <svg aria-hidden="true" focusable="false" width="200" height="50" viewBox="0 0 200 50">
      <!-- purely decorative -->
    </svg>
    • aria-hidden= "true" hides it from assistive tech.
    • focusable= "false" helps older browsers avoid focusing it.

    Informative SVGs

    These convey meaning (icons that label actions, logos that identify brands, charts that show data). They must have an accessible name and sometimes a longer description.

    Common mistakes to avoid:

    • No accessible name (the icon is silent to screen readers).
    • Meaning conveyed by color only (fails WCAG 1.4.1).
    • Interactive graphics that aren’t keyboard operable.

    Choosing the Right Pattern: Inline vs. External

    Inline SVG (Best for Control and Accessibility)

    Inline SVG gives you full control: you can add <title>, <desc>, role, and tie everything together with aria-labelledby.

    When to use it: Complex icons, logos with text equivalents, charts, or anything interactive.

    <svg role="img" aria-labelledby="downloadTitle downloadDesc" viewBox="0 0 24 24">
      <title id="downloadTitle">Download</title>
      <desc id="downloadDesc">Arrow pointing into a tray indicating a download action</desc>
      <!-- paths go here -->
    </svg>

    Tip: aria-labelledby lets you explicitly control the accessible name. Screen readers will read the title and then the description when useful.

    External SVG via <img src="...">

    Use it for simple, non-interactive icons and reusable logos.

    <img src="/icons/lock.svg" alt="Locked">
    • Use meaningful alt text.
    • If you need a long description (e.g., describing a complex chart), place that adjacent in the DOM and reference it in the surrounding text. You can also wrap the image in a <figure> with a <figcaption> for richer context.

    Note: If you rely on <title>/<desc> inside the SVG file itself, those must be authored in the file, not the HTML. You can’t inject them from outside.

    Best Practices for Accessible SVGs

    Add Accessible Text

    • Short label? Use <title> (or alt if using <img>).
    • Extra context? Use <desc>, or point to adjacent text with aria-describedby.
    <figure>
      <svg role="img" aria-labelledby="logoTitle" viewBox="0 0 100 24">
        <title id="logoTitle">Acme Tools logo</title>
        <!-- logo paths -->
      </svg>
      <figcaption class="sr-only">Acme Tools, established 1984</figcaption>
    </figure>

    A common pattern for longer descriptions is to reference hidden explanatory text:

    <p id="chartLongDesc" class="sr-only">
      2025 sales by quarter: Q1 1.2M, Q2 1.5M, Q3 1.4M, Q4 1.8M—Q4 is highest.
    </p>
    <svg role="img" aria-labelledby="chartTitle" viewBox="0 0 600 400">
      <title id="chartTitle">2025 Sales by Quarter (Bar Chart)</title>
      <!-- bars -->
    </svg>

    Screen reader–only utility:

    .sr-only {
      position:absolute !important;
      width:1px;height:1px;
      padding:0;margin:-1px;
      overflow:hidden;clip:rect(0,0,0,0);
      white-space:nowrap;border:0;
    }

    Contrast & Readability

    Text inside SVGs follows WCAG text contrast:

    • Normal text: 4.5:1 minimum
    • Large text (18pt/24px regular or 14pt/18.66px bold): 3:1
    • Non-text elements (lines, icons, bars): 3:1 (WCAG 1.4.11).
    • Keep text readable at zoom levels users commonly use. Consider vector-effect= "non-scaling-stroke" if thin strokes get too thin when scaled.

    Don’t Use Color Alone

    Color-only encodings (e.g., red vs. green) aren’t enough. Add:

    • Patterns or textures on bars/lines.
    • Labels or icons with different shapes.
    • Legends with clear text.
    <pattern id="diagonalHatch" patternUnits="userSpaceOnUse" width="8" height="8">
      <path d="M0,8 l8,-8 M-2,2 l4,-4 M6,10 l4,-4" stroke="currentColor" stroke-width="1"/>
    </pattern>
    <rect x="10" y="10" width="50" height="200" fill="url(#diagonalHatch)"/>

    Focus and Keyboard Navigation

    • Non-interactive SVGs should not be focusable: tabindex= "-1" and/or focusable= "false".
    • Interactive controls should use native HTML elements for the focus/keyboard model. Wrap the SVG in a <button> or <a> rather than adding click handlers to the <svg> itself.
    <button type="button" aria-pressed="false">
      <svg aria-hidden="true" focusable="false" width="20" height="20">
        <!-- icon paths -->
      </svg>
      <span class="sr-only">Mute audio</span>
    </button>

    Provide visible focus styles for WCAG 2.4.7 (e.g., clear outline around the button).

    Use ARIA Thoughtfully

    • Favor semantics you already get from HTML (<button>, <a>, <figure>, <img>).
    • When you do label an inline <svg> as an image, role= "img" plus an accessible name (via <title> or aria-labelledby) is usually enough.
    • Avoid piling on roles like graphics-document unless you know the support landscape you’re targeting and have tested it. Over-ARIA can confuse screen readers.

    Inherit Color Responsively

    For icons that should match text color and adapt to themes, use currentColor:

    <svg role="img" aria-labelledby="checkTitle" width="20" height="20">
      <title id="checkTitle">Success</title>
      <path d="..." fill="currentColor"/>
    </svg>
    

    Now your icon inherits color from CSS—great for dark mode.

    Sprite Systems (<use>) and Symbols

    When using a sprite:

    <svg class="icon" role="img" aria-labelledby="searchTitle">
      <title id="searchTitle">Search</title>
      <use href="#icon-search"></use>
    </svg>

    Important: Don’t rely on titles inside <symbol>—screen readers often skip them when you reference them with <use>. Add the label at the point of use or wrap the icon in a labeled control.

    Testing SVG Accessibility: Don’t Skip This Step

    Quick Checklist

    • Does the SVG have a clear, accessible name?
    • Is extra context available via <desc> or aria-describedby if needed?
    • Are decorative elements hidden?
    • If interactive: Is it reachable by keyboard? Operable with Enter/Space?
    • Is the tab order logical?
    • Do text and key shapes meet contrast requirements?
    • Do animations honor prefers-reduced-motion?

    Tools & Methods

    • Screen readers: VoiceOver (macOS/iOS), NVDA or JAWS (Windows), TalkBack (Android).
    • Keyboard only: Tab, Shift+Tab, Enter, Space, Arrow keys.
    • Zoom to 200% and 400% to check readability and hit target sizes.

    Common Pitfalls (and Easy Fixes)

    Using SVG as a CSS Background for Meaningful Content

    Background images can’t have alt text. If it conveys meaning, embed it inline or with <img> and provide an accessible name.

    Forgetting to Label Icons

    A lock icon without a label is silent. Add <title> to the <svg> or use <img alt= "Locked">.

    Overwriting Contrast With Themes

    Dark mode CSS might drop your contrast below 3:1 for shapes or 4.5:1 for text—Re-test after theme changes.

    Unlabeled Charts

    A beautiful chart that’s unlabeled is unusable. Provide a title, a short summary, and a link or reference to the underlying data table.

    Interactive SVG Shapes Without Semantics

    Don’t attach click handlers to <path> or <g> and call it done. Wrap the icon in a <button> or <a> and use proper ARIA (e.g., aria-pressed) where appropriate.

    Practical Patterns You Can Copy

    Informative Standalone Icon (Inline SVG)

    <svg role="img" aria-labelledby="infoTitle infoDesc" viewBox="0 0 24 24">
      <title id="infoTitle">Information</title>
      <desc id="infoDesc">Circle with a lowercase “i” inside</desc>
      <!-- paths -->
    </svg>

    Decorative Icon Inside a Button (Button Provides the Name)

    <button type="button">
      <svg aria-hidden="true" focusable="false" width="20" height="20"><!-- icon --></svg>
      Save
    </button>

    Chart With Long Description and Data Table

    <figure>
      <p id="salesDesc" class="sr-only">
        Bar chart showing quarterly sales for 2025: Q1 1.2M, Q2 1.5M, Q3 1.4M, Q4 1.8M.
      </p>
      <svg role="img" aria-labelledby="salesTitle" viewBox="0 0 640 400">
        <title id="salesTitle">2025 Quarterly Sales</title>
        <!-- bars -->
      </svg>
      <figcaption>Summary of 2025 sales; see table below for details.</figcaption>
    </figure>
    <table>
      <caption class="sr-only">Detailed sales data for 2025</caption>
    <thead><tr><th>Quarter</th><th>Sales</th></tr></thead>
      <tbody>
        <tr><td>Q1</td><td>$1.2M</td></tr>
        <tr><td>Q2</td><td>$1.5M</td></tr>
        <tr><td>Q3</td><td>$1.4M</td></tr>
        <tr><td>Q4</td><td>$1.8M</td></tr>
      </tbody>
    </table>

    Accessibility for Motion and States

    If your SVGs animate, respect user preferences:

    @media (prefers-reduced-motion: reduce) {
      svg .spin { animation: none; }
    }

    For toggles (like mute/unmute), update both the visual state (icon changes) and the accessible state (aria-pressed, live text updates).

    Accessible Design is Intentional Design

    Accessible SVGs aren’t just about tags and attributes—they’re about clear communication. When you provide an accessible name, avoid color-only meaning, ensure keyboard operation, and include descriptions where needed, you open your visuals to many more people—without sacrificing design or performance.

    Start small and build the habit:

    • Label every meaningful icon.
    • Hide true decoration.
    • Test with a screen reader and the keyboard.
    • Re-check contrast after style changes.

    Accessibility is a practice, not a checkbox. The pay-off is real: better UX, fewer support issues, and stronger compliance.

    Need a Second Set of Eyes?

    If you want help reviewing your site’s SVGs, charts, and icon systems, schedule an ADA briefing with 216digital. We’ll give you actionable feedback, prioritize fixes, and help you ship accessible SVG patterns that scale across your design system.

    Greg McNeil

    August 14, 2025
    How-to Guides
    Accessibility, accessible code, How-to, SVG, Web Accessibility, web developers, web development, Website Accessibility
  • Email Accessibility: Make Every Click Count

    Email Accessibility: Make Every Click Count

    You spend hours testing subject lines, analyzing open rates, and crafting the perfect call to action. But if your emails are not accessible, you may be unintentionally excluding millions of potential readers. More than one billion people around the world live with some form of disability, and many rely on assistive technologies such as screen readers, magnifiers, or keyboard navigation to interact with digital content. This is why email accessibility should be at the center of every campaign you send.

    This is where email accessibility makes a difference. Accessible emails do not only support people with disabilities; they also improve reach, engagement, and usability for everyone. You can think of accessibility as a safety net during your quality assurance process, one that helps make sure your hard work actually reaches its audience. The encouraging part is that small and thoughtful changes can create a big impact.

    Structure and Layout: Design for Navigation, Not Just Aesthetics

    Attractive design may catch the eye, but structure is what allows readers to move through your message with ease. Using semantic heading tags such as <h1>, <h2>, and <h3> helps organize your content in a way that screen reader users can understand. Headings should flow in a logical order without skipping levels. Relying on bold text or font size alone to show importance does not provide the same clarity.

    Tables are another common issue. They should be avoided for layout purposes whenever possible because screen readers can misinterpret them. If a table must be used for structure, adding role="presentation" tells assistive technology that it is decorative rather than data.

    It is also important to test your emails using only the Tab key. If you cannot reach every link, button, and input field by tabbing through the message, your subscribers will face the same problem.

    Image Accessibility: More Than Just Pretty Pictures

    Images are powerful in marketing emails, but without the right preparation, they can create barriers. Every image should include descriptive alt text that explains its purpose. If the image is decorative and does not add meaning, use empty alt text so that screen readers can skip it.

    Critical information, such as discount codes or calls to action, should never exist only within an image. Live text ensures that the message still appears even if images are turned off in the inbox. A good test is to disable images and see whether the email still conveys your intended message.

    Animations also require care. Flashing or strobing content can cause serious discomfort or even seizures for some readers. Autoplaying GIFs may distract from your main message. Whenever possible, give users the ability to pause or stop moving elements.

    Links and Calls to Action: Clear, Clickable, Inclusive

    Calls to action are where engagement happens, and they must be designed with clarity in mind. Instead of vague text such as “Click here,” choose phrases like “Read the full guide” or “Shop the new collection.” Screen reader users often move through an email by jumping between links, so each one needs to make sense on its own.

    Links should always be visually distinct. Underlining them is the best practice since relying on color alone is not effective for people with color blindness. Buttons and links should also be large enough to tap easily on a mobile device. A minimum size of about 44 by 44 pixels provides enough room for users with limited dexterity. Spacing links apart reduces the chance of misclicks. These adjustments not only improve email accessibility but also increase click-through rates by making the experience smoother for everyone.

    Copywriting and Readability: Make Every Word Count

    Email accessibility applies to words as much as to code or design. Short and direct sentences help readers understand quickly. Breaking your content into smaller paragraphs with clear subheadings makes the email less overwhelming.

    Avoid heavy jargon or insider language that may confuse people. Simple words in everyday language travel further and faster. Writing in an active voice also helps keep your copy engaging.

    Do not forget the basics of text styling. Font sizes should be at least 14 points, which is especially important for people with low vision or anyone reading on a small screen. Text should be left-aligned only, since centered or justified alignment slows down reading speed and can reduce comprehension.

    Multimedia Content: Do Not Skip the Captions

    Many email campaigns now include video, audio, or GIFs. These can make content more dynamic, but they bring accessibility challenges that need attention. Any video or audio clip should come with captions or transcripts. Captions are essential for people who are deaf or hard of hearing, but they also help people who are in noisy environments or those who are somewhere quiet and cannot turn on the sound.

    Animated GIFs should avoid flashing sequences or rapid loops. If movement is key to your message, include a description of it in the email copy or offer a static fallback image. Multimedia can be powerful, but it should never come at the expense of accessibility.

    A Pre-Send Accessibility Checklist

    Before you hit send, it helps to run through a quick accessibility check. Try navigating the email with only your keyboard. Make sure every image includes descriptive alt text or an empty alt attribute if it is decorative. Look at your link text and ask if it clearly describes the action or destination. Turn images off and check if the message still makes sense. Confirm that your color contrast is strong enough to read comfortably. Review your animations to see if they are subtle and under control. Lastly, read the text on both desktop and mobile screens to confirm that the font size is easy to read.

    These checks only take a moment, but they can prevent frustration and lost engagement.

    Accessibility Is a Long Game, but Every Email Helps

    No email will ever be perfectly accessible. The goal is not perfection but progress. Each improvement you make expands your reach, improves engagement, and builds trust with your audience.

    Email accessibility is not only about legal compliance. It is also about creating meaningful connections. By removing barriers, you ensure that your message reaches as many people as possible and resonates more deeply with them. Making email accessibility part of your long-term strategy strengthens both your brand reputation and the experience of every subscriber.

    The next time you prepare a campaign, add accessibility to your checklist. Treat it as part of your workflow, not an extra chore. An inaccessible email is never as effective as it could be.

    If you need a clear plan for accessible digital communication, schedule an ADA briefing with 216digital. We will walk you through practical steps to make your email campaigns and your digital presence more inclusive, more effective, and better prepared for the future.

    Greg McNeil

    August 12, 2025
    How-to Guides, Legal Compliance
    Accessibility, email accessibility, WCAG, WCAG Compliance, Website Accessibility
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