Website Accessibility Archives - Page 5 of 20/Tag

WordPress Accessibility: Common Pitfalls & Fixes
WordPress gives developers a head start with accessibility—but it’s just that: a start. While the platform includes solid foundations like semantic markup and keyboard-friendly admin features, building an experience that works for everyone still requires thoughtful decisions on our part. As developers, we’re in a unique position to go beyond the basics, spotting the small oversights that can create big barriers for users.

In this guide, we’ll walk through some of the most common accessibility missteps we see in WordPress projects—along with practical fixes you can implement right away. Whether you’re refactoring an old theme or launching something new, these insights are meant to help you create experiences that are not just compliant, but genuinely inclusive.

Misuse of Heading Structures for Visual Styling

It’s easy to reach for <h2> or <h3> tags to style text because they’re built into most WordPress themes with bold and larger font sizes. But when headings are used purely for visual emphasis—not structure—you end up distorting the page’s semantic outline.

Why It Matters

Screen reader users often rely on heading navigation to scan and jump between sections. If headings are skipped, out of order, or misused, the page becomes harder to understand, and key content may get missed entirely.

How to Fix It
- Use CSS for Styling: Apply styles using classes or inline styles, not heading tags. In Gutenberg, you can use blocks with custom styles or reusable blocks instead of jumping heading levels.
- Follow a Logical Heading Hierarchy: Begin with one <h1> per page (usually the title), then use <h2> for top-level sections, <h3> for subsections, and so on.
- Audit Your Work: Use tools like WAVE or the Google Lighthouse Accessibility Report to evaluate your heading structure and flag potential misuses before they go live.
Overreliance on Theme Defaults for Color Contrast

Many developers trust their WordPress theme’s default color scheme to do the heavy lifting—but while a palette may look good visually, it doesn’t mean it’s accessible. Default colors often fail to meetWCAG 2.1 AA standards, especially for body text and buttons.

Accessibility Risk

Poor color contrast is a major barrier for users with low vision or color blindness. If your text blends into the background, you’re excluding readers—sometimes without realizing it.

Practical Fixes
- Test Contrast Ratios: Use WebAIM’s Contrast Checker or the Color Contrast Analyzer to validate text against its background.
- Override Theme Defaults: Most modern themes offer customization options via the Customizer or Full Site Editing. Make small adjustments—lighten text, darken backgrounds—to meet or exceed the 4.5:1 minimum contrast ratio.
- Offer User Controls: Consider giving users the ability to switch to high-contrast mode with plugins like “WP Accessibility.” This gives more control to your users while improving inclusivity.
Improper List Markup Practices

It’s not unusual to see developers create the appearance of a list using <div> tags, line breaks, or other non-semantic methods—especially in custom blocks or page builders commonly used in WordPress.

Why It’s a Problem

Screen readers rely on semantic tags like <ul>, <ol>, and <li> to announce that a list exists, how many items are in it, and how items relate to each other. Without this structure, users lose context.

Best Practices
- Use Native List Markup: If it’s a list—code it as a list. Use <ul> for unordered lists and <ol> for ordered ones. Wrap each list item in <li>.
- Handle Nesting Thoughtfully: For sub-lists, nest another <ul> or <ol> inside an <li>. Screen readers will announce the nested structure properly.
- Test Your Output: Run accessibility audits or inspect the DOM to ensure list structures are coded semantically, especially when using custom Gutenberg blocks or page builders.
Neglecting Contextual Relevance in Alt Text

WordPress auto-generates alt text from image file names if authors don’t supply one. That’s how you end up with images labeled “IMG_4829.jpg”—which isn’t helpful to anyone.

Why It Matters

Alt text should describe why the image is there, not just what it looks like. If the image provides important context, instructions, or emotion, a generic label fails users who rely on screen readers.

What Developers Can Do
- Write Purpose-Driven Alt Text: If the image is showing a concept, outcome, or step in a process, describe that context directly. For example, “Screenshot of the plugin settings menu with Accessibility Mode enabled.”
- Avoid Phrases Like “Image of…” Screen readers already announce the presence of an image. Jump straight into the relevant description.
- Use Empty Alt for Decorative Images: For visuals that are purely aesthetic and add no informational value, use alt="" so assistive tech knows to skip it entirely.
Overuse and Misapplication of ARIA Attributes

ARIA is a powerful toolset—but like any tool, misuse can cause more harm than good. Adding roles and attributes without understanding their implications can break screen reader behavior or clutter the accessibility tree.

The Real Cost

Improper ARIA use can confuse assistive technologies, interfere with default behaviors, and even make components harder—not easier—to use. Overengineering is just as dangerous as under-engineering.

Smarter ARIA Use
- Favor Native HTML First: If you’re building a checkbox, <input type="checkbox"> with an associated <label> is far more reliable than using a <div> with ARIA roles and states.
- Use ARIA Only When Required: If you’re building a custom interactive widget (like a tabbed interface or menu), consult the ARIA Authoring Practices Guide. Choose correct roles and manage keyboard interactions accordingly.
- Test Your Implementation: Use screen readers like NVDA or VoiceOver to verify that ARIA is behaving as expected. Pay attention to focus, announcements, and interaction patterns.
Overlooking Keyboard Navigation and Focus Management

Many developers unintentionally design for mouse users first. But for users relying on keyboards—whether due to preference, disability, or temporary injury—keyboard accessibility is critical.

Key Accessibility Concerns
- No Visible Focus Indicators: Removing browser outlines with outline: none; without providing alternatives leaves users lost.
- Custom Components Not Keyboard-Aware: Modals, sliders, dropdowns, and carousels built from scratch often lack proper keyboard event handling and focus management.
Developer-Friendly Fixes
- Ensure Focus Visibility: Style focused elements clearly using CSS, like :focus { outline: 2px solid #000; }. Customize this to match your theme, but don’t remove it entirely.
- Handle Keyboard Events: For custom components, add keydown or keyup listeners to handle Enter, Escape, and Arrow keys appropriately. Don’t rely on click events alone.
- Do Keyboard-Only Testing: Regularly test your site using only the keyboard. Tab through each interactive element and verify focus moves logically, without skipping important controls.
What True Accessibility Looks Like in WordPress

Accessibility isn’t a checklist—it’s a mindset. When we write clean, semantic code, ensure visual clarity, and support every way a user might interact with our sites, we’re not just doing right by WCAG—we’re doing right by our users. The real goal is to build experiences that work for everyone, without assumptions about how people navigate the web.

As WordPress developers, we have powerful tools and a vibrant ecosystem at our disposal. Let’s use them with care and intention. Keep testing, stay curious, and don’t hesitate to dig deeper. And if you’re looking to strengthen your accessibility efforts, 216digital offers ADA compliance briefings tailored to development teams. We’re here to support your work—because inclusive development is better development.
Greg McNeil

June 10, 2025

How-to Guides, Legal Compliance

Accessibility, How-to, WCAG, Web Accessibility, web developers, web development, Website Accessibility, WordPress
Are Accessible Websites More Expensive to Develop?
Let’s get one thing out of the way: making your website accessible does not mean doubling your budget or dragging out your timeline. One of the biggest misconceptions we hear from clients is that accessible websites are more expensive to build. But when done right, accessibility isn’t some extra layer you slap on later—it’s a smarter way to build from the beginning.

Accessibility isn’t about adding bells and whistles. It’s about giving everyone a fair shot at using your site—no matter how they access it. And when accessibility is baked into your planning, design, and development phases, it actually saves you money. On the flip side, skipping it now often leads to expensive fixes, rework, or even legal issues later.

Bottom line: accessible websites aren’t more expensive to develop—inaccessible ones are.

What Accessibility Actually Requires

If you’re picturing accessibility as a mountain of custom features and complicated coding, let’s pump the brakes. Most accessibility best practices are about making smarter choices early in the process, not reinventing the wheel.

Let’s look at a few low-effort, high-impact things your team can do:
- Add alternative (alt) text as you upload images. It takes seconds and provides screen readers with essential context.
- Use semantic HTML (like proper headings, lists, and buttons) instead of just styling with divs and spans.
- Structure navigation so users can tab through with a keyboard.
- Check your color contrast in early design stages—this small choice determines readability for millions of users.
Accessibility isn’t about building entirely new tools. It’s about ensuring your site plays nicely with existing assistive technologies—like screen readers, screen magnifiers, or voice navigation tools.

That means you don’t have to build special versions of your site for users with disabilities. You just need to support the way they already navigate the web.

Building Accessibility from the Ground Up Saves Time and Money

Now here’s where the real costs come in: retrofitting. When accessibility isn’t part of the original plan, fixing issues after launch becomes much more expensive.

Let’s say you skipped writing alt text during image uploads. Going back to write descriptions for 1,000+ images after the fact? That’s hours—if not weeks—of work.

Or maybe you used complex JavaScript widgets without thinking about keyboard access. Retrofitting those components to be screen reader-friendly may mean rewriting large sections of your code.

In other words, fixing inaccessible websites costs more than doing it right the first time. And those fixes often introduce technical debt—clunky workarounds, inconsistent updates, and ongoing maintenance headaches.

Accessible websites, when built with care from the start, are easier to update, scale, and maintain. They’re leaner, cleaner, and future-proof.

Accessibility Supports Other Core Business Goals

Accessibility isn’t just about doing the right thing—it’s also good business.

Search Engine Optimization (SEO)

Search engines love accessible sites. Why? Because many accessibility best practices—like using descriptive alt text, heading tags, and semantic HTML—also help search engines understand and index your content.

Performance and Usability

Accessible websites tend to have faster load times and cleaner code, which improves the overall user experience. Mobile users, for example, benefit from accessible design as much as someone using a screen reader.

Security and Stability

Accessible forms often rely on well-structured HTML and simple interactions rather than fragile JavaScript plugins. This makes your site more stable and secure, reducing the likelihood of bugs or failures.

In short, accessibility supports the same goals that developers, designers, marketers, and business owners already care about: visibility, usability, and reliability.

The Real Risk: Legal Liability and Missed Market Potential

Now let’s talk about the elephant in the room: lawsuits.

Accessibility-related lawsuits have been on the rise for years—especially under ADA Title III, which covers websites as places of public accommodation. And it’s not just the big guys being targeted. Small and midsize businesses are increasingly in the crosshairs.

Worse, many businesses try to cut corners with accessibility overlays or plugins. These tools promise instant compliance but often fall short of legal standards like WCAG (Web Content Accessibility Guidelines). Relying on them can actually increase your legal risk.

And beyond compliance? Let’s not ignore the massive untapped audience:
- 1 in 4 U.S. adults lives with a disability.
- Older adults, one of the fastest-growing groups of online shoppers, benefit from larger text, clearer navigation, and reduced motion.
- Consumers care—more people are making buying decisions based on brand values like inclusivity and social responsibility.
An accessible website isn’t just a shield against lawsuits. It’s a magnet for customers you might otherwise miss entirely.

Smart Accessibility Decisions by Role

No matter your role on a digital team, you can make choices that support accessible websites from the beginning.

For Designers
- Choose high-contrast color schemes.
- Use legible fonts with scalable sizes.
- Structure content with a clear visual hierarchy.
- Design for flexibility—not everyone uses a mouse or touchscreen.
For Developers

Use semantic HTML for structure.
- Make sure all interactive elements work with a keyboard.
- Don’t overuse ARIA—follow best practices and use it only when necessary.
For Content Creators
- Write in plain, easy-to-understand language.
- Make sure your links say where they go (“Read our pricing guide,” not just “Click here”).
- Use headings and lists to break up content.
For Project Managers
- Treat accessibility like you would security or performance. It’s not optional—it’s critical.
- Schedule accessibility testing early and often, not just at the end.
- Work accessibility into every sprint, deliverable, and stakeholder review.
Accessibility is everyone’s job—and it’s much easier when it’s a shared priority from the beginning.

Accessibility as an Investment, Not a Line Item

Let’s reframe the conversation.

Accessibility isn’t just a cost on your project spreadsheet. It’s a long-term investment in your brand, your user experience, and your operational efficiency.

Here’s what you gain:
- Simpler redesigns: Sites built on semantic, accessible foundations are easier to rebuild or re-theme.
- Better customer experiences: More people can use your site with ease—and they’ll remember it.
- Improved trust: Customers, partners, and regulators alike see accessible websites as a sign of responsibility and care.
Even the W3C, the global standards organization behind WCAG, notes that accessible websites “often work better for everyone” and “improve the user experience across devices.”

At 216digital, we’ve seen it firsthand—companies that build accessibly from the start end up with stronger, leaner, and more successful digital platforms.

Make Accessibility a Strategic Priority

So, are accessible websites more expensive to develop?

Not if you do it right.

Integrating accessibility from the beginning is faster, cheaper, and more effective than fixing it later. It supports your other business goals, opens up new markets, and protects you from legal risk.

Inaccessible websites may cost less upfront—but they cost far more in the long run.

If you’re planning a redesign or wondering where your current site stands, scheduling an ADA accessibility briefing with 216digital is a smart, low-commitment first step. We’ll help you assess your current risk, prioritize improvements, and put you on the path to building more inclusive digital experiences.

Because accessibility isn’t an extra—it’s just smart business.
Greg McNeil

June 9, 2025

Testing & Remediation

Accessibility, Accessibility Remediation, cost, Web Accessibility Remediation, Website Accessibility
ARIA Alert 101: Loud, Clear, and Accessible
If you’ve built interactive web apps, you know how crucial timely feedback is for a good user experience. But here’s something developers often overlook: what about users who rely on assistive technologies like screen readers? For them, getting real-time notifications isn’t just convenient—it’s essential. That’s exactly why understanding how to use an ARIA alert matters.

This guide breaks down what ARIA alerts are, how they work, where they shine, and how to implement them correctly—without overwhelming users or creating redundant announcements.

What Exactly Is an ARIA Alert?

An ARIA alert is your app’s way of tapping a screen reader user on the shoulder. By using role="alert", you’re signaling that the content inside that element is critical and should be announced immediately—without needing to move focus or interaction.

Technically, role="alert" behaves the same as setting aria-live="assertive" and aria-atomic="true". That means:
- The content update will be read aloud right away.
- The entire updated region will be announced, not just the changed portion.
Use it when urgency matters—like an error message or a warning about a session timeout.

How ARIA Alerts Actually Work (And Why They Can Be Tricky)

For an ARIA alert to trigger, it must announce a change. If you statically load a message with no updates, nothing will happen—even if you’ve assigned role="alert".

Here’s the trick: the alert container must exist in the DOM when the page loads, and its content must change dynamically. You can do this by:
- Inserting new text into the container.
- Revealing text that was previously hidden with CSS (e.g., display: none → display: block).
A reliable pattern is to preload an empty alert container, then inject or unhide content as needed. This ensures assistive tech is “watching” the region.

Real-World Scenarios for Using ARIA Alerts

Let’s look at some common, effective use cases:
- Form validation: “Oops! Please enter a valid email.”
- Session timeouts: “You’ll be logged out in 1 minute.”
- Connection issues: “Unable to save changes—check your connection.”
Here’s an updated practical implementation using best practices:
```
<div role="alert" aria-live="assertive" aria-atomic="true" id="email-alert"></div>
<form id="contactForm">
  <label for="email">Email:</label>
  <input type="email" id="email-input" placeholder="Enter email">
  <button type="submit" onclick="validateEmail(event)">Submit</button>
</form>
<script>
function validateEmail(event) {
  event.preventDefault();
  const email = document.getElementById('email-input').value;
  const alertBox = document.getElementById('email-alert');
  alertBox.textContent = ''; // Clear previous message
  if (!email.includes('@')) {
    // Trigger update
    alertBox.textContent = 'Please provide a valid email address.';
  }
}
</script>
```
Pro tip: Clearing the alert content first helps some screen readers recognize the change reliably.

alert vs. alertdialog: Know the Difference

Use role="alert" for passive, immediate notifications that require no interaction. But if your message needs a user response—like confirming an action or acknowledging a warning—role="alertdialog" is a better fit.

It shifts focus into the alert and keeps the user there until they respond—perfect for time-sensitive prompts.

When Another Role Fits Better

ARIA alerts aren’t the only live region role. Use the right tool for the right job:
- Use role="status" for passive, non-urgent updates, such as “Settings saved.”
- When presenting chat logs or continuously updating feeds, apply role="log".
- Countdowns or ticking clocks are best served with role="timer".
- For moving text like stock tickers or news crawls, assign role="marquee".
This prevents alert fatigue and keeps your UI meaningful and calm.

Best Practices for ARIA Alerts

To ensure your ARIA alert implementation actually helps users, keep these principles in mind:
- Avoid using aria-live="assertive" on top of role="alert" — it’s redundant and may cause double announcements.
- Don’t assign role="alert" to the trigger (like a button); apply it to the message container.
- Avoid focusing the alert — screen readers will announce it automatically.
- Leave the container empty at first — content must be injected or toggled dynamically to trigger an announcement.
Here’s an example using a hidden alert message:
```
<div role="alert">
  <span id="error-message" style="display:none; color:red;">Please provide a valid email address.</span>
</div>
<script>
function submitForm(event) {
  event.preventDefault();
  const emailField = document.getElementById('email');
  const errorMessage = document.getElementById('error-message');
  if (!emailField.value || !emailField.value.includes('@')) {
    errorMessage.style.display = 'block';
  } else {
    errorMessage.style.display = 'none';
    alert('Form submitted successfully');
  }
}
</script>
```
Common Pitfalls (and How to Fix Them)
- Too many alerts: It’s tempting to ARIA-ify everything, but overusing alerts overwhelms users. Use sparingly and meaningfully.
- Alerts that vanish too quickly: Follow WCAG 2.2.3 (AAA) recommendations and give users enough time to absorb information—especially at slower screen reader speeds.
- Missing initial DOM presence: Screen readers may not monitor the alert region if developers add it after the page loads and it wasn’t in the initial DOM.
- Static content: No matter the role, alerts only fire when content updates. Don’t forget to trigger a change—whether inserting, revealing, or replacing content.
Advanced Tips to Polish Your ARIA Alerts

Reuse One Container

Don’t overcomplicate things with multiple regions. Instead, keep a single reusable alert container:
```
const alertContainer = document.getElementById('reusable-alert');
alertContainer.textContent = '';
setTimeout(() => {
  alertContainer.textContent = 'Your session will expire soon!';
}, 50);
```
The slight delay ensures screen readers detect the change.

Hidden Alerts for Assistive Tech Only

Sometimes, users with screen readers need information that sighted users don’t. You can use visually hidden alerts to serve that audience without affecting your UI:
```
<div role="alert" class="visually-hidden">
  Background task completed successfully.
</div>
```
This preserves visual clarity while maintaining inclusivity.

Testing: Manual Beats Automated

While tools like Lighthouse are helpful, automated testing can’t catch everything. To verify ARIA alert functionality:
- Use screen readers directly (NVDA, JAWS, VoiceOver).
- Test updates dynamically—don’t rely on static behavior.
- Confirm timing, visibility, and repeatability.
Get feedback from real users whenever possible.

Make Critical Updates Count With ARIA Alerts

An ARIA alert isn’t just a technical fix—it’s a way to respect your users’ need for timely, clear communication. When implemented well, it’s like adding a layer of empathy to your UI. You’re saying, “Hey, I’ve got your back—even if you can’t see what’s on the screen.”

If you’re unsure whether your alerts are firing at the right moments—or want expert help ensuring your digital experience is accessible—connect with the team at 216digital. We offer accessibility audits, developer guidance, and hands-on remediation services tailored to your site.

Let’s make accessibility loud, clear, and effective—together.
Greg McNeil

June 5, 2025

How-to Guides

Accessibility, ARIA, ARIA alert, How-to, web developers, web development, Website Accessibility
Law Firms Aren’t Built for Accessibility Remediation Services
When a demand letter lands in your inbox, or an ADA-related lawsuit hits your desk, your first thought might be to call a lawyer. That’s a natural reaction—after all, legal issues usually call for legal help.

But here’s where things get a little more complicated: if the problem is your website’s accessibility, then legal advice alone won’t fix it. And that’s where many businesses take a wrong turn. Legal teams can guide you through the paperwork, but they’re rarely the ones who dig into your code, address the real barriers, or help you prevent the next lawsuit.

This article walks you through why relying on a law firm to handle accessibility remediation services might not be the best move—and what a smarter, more effective approach looks like.

The Problem: Law Firms Handle Lawsuits—Not Code

Let’s be clear—attorneys have an important role. If you’ve received a demand letter or lawsuit, they can help you respond, negotiate, or represent you in court. But legal involvement doesn’t make the accessibility problem go away. The root issue—your website not working for people with disabilities—still remains. And it’s that issue that continues to carry legal and reputational risk.

Most law firms don’t have in-house technical teams. No developers, no certified accessibility experts, no usability testers. So what happens? They either outsource the actual accessibility remediation services to third-party vendors (often charging a premium along the way) or provide high-level reports filled with checklists that leave your dev team guessing at what to do next.

That means you’re still on the hook for the real work—and possibly paying more for it.

Hidden Risk #1: You’ll Pay More for Less

Law firms typically charge by the hour, which makes sense for legal tasks like reviewing contracts or negotiating settlements. But when they apply those same rates to accessibility-related work—such as interpreting WCAG guidelines, coordinating with vendors, or reviewing audit summaries—it turns into a costly game of telephone.

You end up paying for layers of administrative overhead that slow down progress and don’t actually improve your website.

Worse, you might not even realize where the money is going. Legal fees can pile up quickly without producing the tangible results your business actually needs: a compliant, accessible, functional website. For small to mid-size organizations trying to manage both compliance and budget, this model is hard to justify.

Hidden Risk #2: The Fixes May Not Be Complete

Fixing accessibility isn’t about running a quick scan and addressing a handful of errors. Real remediation requires technical precision, contextual judgment, and manual testing—especially with screen readers and keyboard navigation. It involves understanding how accessibility issues present in code and how they affect the user experience for people with different disabilities.

Many law firms don’t have the tools—or the trained personnel—to go that deep. And their vendor partners often lean heavily on automated tools that only catch surface-level issues.

Here’s what that kind of partial remediation can miss:
- Form fields without accessible labels
- Improper heading structures that confuse screen readers
- Modal windows that can’t be closed without a mouse
- Buttons or links that don’t receive keyboard focus
- Dynamic content changes that don’t alert assistive technologies
These aren’t fringe cases—they’re exactly the kinds of issues that trigger lawsuits. Unfortunately, teams often overlook them when legal experts, rather than technical specialists, lead accessibility remediation efforts.

Hidden Risk #3: No Plan for the Long Term

Even if your legal team manages to patch things up for now, accessibility isn’t a one-and-done situation. Websites evolve. New content is added. Platforms update. If you don’t have an ongoing plan, you risk falling out of compliance all over again—and landing back in legal trouble.

Law firms are built for casework, not for long-term technical oversight. Most won’t offer monitoring services, provide training for your content team, or stay engaged as your digital properties change over time. Without a partner who understands how to maintain accessibility remediation services, you’re left exposed.

That’s why sustainable compliance calls for a proactive strategy—one that goes beyond legal checkboxes and focuses on real-world usability, continuous improvement, and future-proofing your site.

What Proper Accessibility Remediation Services Look Like

To address ADA compliance issues the right way, you need more than legal advice—you need a full-service accessibility team that knows how to diagnose, prioritize, and implement lasting solutions.

Here’s what effective accessibility remediation services typically involve:

1. In-Depth Accessibility Audit

Experienced accessibility professionals start by reviewing your site against WCAG 2.1 A/AA standards using both automated and manual testing. This ensures nothing gets missed. A proper audit covers the following:
- Screen reader testing using tools like NVDA, JAWS, or VoiceOver
- Keyboard-only navigation analysis
- Color contrast checks
- Semantic HTML review
- ARIA role validation for dynamic content
It’s this level of testing that uncovers real usability barriers.

2. A Clear, Actionable Roadmap

Instead of a vague checklist, a solid remediation team will provide a prioritized list of issues, each translated into plain language with clear technical recommendations. The goal is to make it easy for developers to understand what needs to be fixed—and how.

3. Code-Level Fixes

This is the heart of remediation. A professional team doesn’t just point out problems—they roll up their sleeves and solve them. That includes adjusting templates, improving focus states, rewriting inaccessible components, and ensuring your code structure supports screen readers and keyboard navigation.

It’s hands-on work—and it requires skilled front-end developers who understand both accessibility and UX.

4. Real-World Usability Testing

After you make changes, your work isn’t done. Test the updated site again—this time in real-world scenarios using assistive technologies. This step confirms that your remediation efforts actually work for the people they’re designed to support.

5. Documentation & Legal Support

While not a substitute for a legal team, many remediation partners provide helpful documentation—such as accessibility statements, conformance reports (like VPATs), and audit results—that demonstrate your organization’s commitment to accessibility. These materials can also support your response if you’re facing legal scrutiny.

6. Ongoing Monitoring

Even after remediation, your site should be monitored regularly. A good partner will offer scanning tools like a11y.Radar for testing and alerts to catch issues early—before they turn into compliance risks.

Why Accessibility Professionals Are the Better Fit

Accessibility specialists solve the actual problem: they make websites usable for people with disabilities. They work closely with your development, design, and content teams to create solutions that align with your brand, support your UX goals, and meet compliance requirements.

Unlike law firms, accessibility pros don’t just help you react—they help you prepare. Their job is to prevent problems, not just manage them after the fact.

They bring technical knowledge, lived user experience insights, and a collaborative mindset to the table. That’s how you get lasting results—not just legal coverage, but a stronger, more inclusive digital presence.

Conclusion: The Smart Path to Lasting Compliance

If you’re navigating legal pressure because of an inaccessible website, it’s important to act quickly—but also wisely. Legal teams play a role, yes, but true ADA compliance requires more than legal documents and advice. It takes technical expertise, accessibility remediation services, and a long-term plan that goes beyond checking boxes.

The right partner doesn’t just help you respond to a lawsuit—they help you prevent the next one by making your website genuinely usable for everyone. That means fewer legal risks, stronger user trust, and a better experience across the board.

At 216digital, we specialize in real solutions—not just legal responses. From WCAG audits and code-level fixes to usability testing and ongoing monitoring, we help you build and maintain a site that works for everyone.

Schedule an ADA briefing with our accessibility team today to get clear, honest guidance on what your site needs, what’s at risk, and how to move forward confidently. Let’s make your compliance efforts count—for your users and your business.
Greg McNeil

June 4, 2025

Legal Compliance

Accessibility, Accessibility Remediation, Accessibility testing, ADA Compliance, WCAG, Web Accessibility, Web Accessibility Remediation, Website Accessibility
Court Ruling Confirms ADA Title III Covers Websites

As the boundaries between physical and digital business continue to blur, courts are stepping in to clarify what inclusion really means online. One recent ruling, Frost v. Lion Brand Yarn Company, brings that conversation into focus. In February 2025, a Minnesota federal judge ruled that websites qualify as places of public accommodation under ADA Title III. This decision supports what many in the digital and legal communities have long believed: accessibility online deserves consistent attention. While it doesn’t resolve every legal question, it strengthens the case for making digital inclusion part of a responsible business approach.

Frost v. Lion Brand Yarn Company Case

In Frost v. Lion Brand Yarn Company, Clarence and Tammy Frost—both legally blind—alleged that the company’s website was inaccessible to screen reader users. They argued this violated ADA Title III, which prohibits discrimination based on disability in places of public accommodation.

Lion Brand Yarn asked the court to dismiss the case, claiming that its website wasn’t a physical place and therefore didn’t fall under the scope of the ADA.

Court Decision and ADA Title III Interpretation

On February 6, 2025, U.S. District Judge Katherine Menendez denied the motion to dismiss. Her decision stated that a website can, in fact, be considered a place of public accommodation under ADA Title III. She emphasized the law’s broad intent and noted that excluding digital spaces would limit access in today’s online world.

Legal Reasoning Behind ADA Title III Decision

Judge Menendez’s ruling follows a growing trend in how courts interpret the ADA. Even though the law was written before websites existed, many judges now recognize that its goals—ensuring equal access—apply in digital spaces, too.

The court explained that ignoring websites under ADA Title III would go against the law’s purpose. If businesses offer goods and services online, people with disabilities must have equal access to those experiences.

Broader Implications of ADA Title III in Digital Accessibility

This case contributes to the growing conversation about whether ADA Title III covers digital platforms.Some courts have said yes, others no—but momentum is building toward broader interpretation. More judges, and the Department of Justice, are saying that websites count.

By viewing digital platforms as essential for communication and commerce, this ruling helps make the case that online inclusion is part of federal disability rights.

The Legal Shift Toward Website Accessibility Under ADA Title III

The Minnesota decision supports what many businesses and advocates have been saying: websites need to be accessible. While there’s still legal gray area, the trend is clear—courts are treating digital inaccessibility more seriously.

Congress didn’t limit ADA Title III to physical places, and courts are using that flexibility to apply it to today’s technology. With websites acting as digital storefronts, accessibility is increasingly expected as a baseline.

Agencies like the Department of Justice also support this view. As websites become central to how businesses operate, they must be designed with accessibility in mind.

Actionable Steps for Compliance with ADA Title III

If your business operates online, now is the time to prioritize accessibility. Here are some practical, proven steps to move in the right direction:

Conduct Accessibility Audits

Use a mix of automated tools and manual checks to find and fix barriers that prevent access.

Implement WCAG Guidelines

Follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure your content is usable for people with disabilities.

Train Development Teams

Make sure developers and designers understand accessibility best practices from the start.

Engage Users with Disabilities

Include people with disabilities in your testing process—they offer insights that no automated tool can.

Maintain Ongoing Compliance

Use tools like a11y.Radar to monitor your site regularly and stay on top of new issues. Accessibility isn’t a one-time fix—it’s ongoing.

Erkan v. David A. Hidalgo, MD, P.C. provides one example of proactive compliance. There, a judge acknowledged that steps taken to address accessibility concerns helped mitigate legal risk. It’s a good reminder that prevention is always better than response.

Implications of ADA Title III for Businesses

This ruling matters most for businesses that sell or provide services online. Failing to address accessibility could lead to legal challenges, negative press, and missed opportunities to connect with customers.

On the flip side, investing in accessibility shows you value all your users. It can improve user experience, increase brand trust, and even open up new markets.

The Time to Act is Now

The Minnesota ruling strengthens the growing understanding that websites are part of the ADA Title III conversation. While not every legal question is settled, businesses have more reason than ever to take accessibility seriously.

If your website serves the public, this case is a signal to act. Not because you’re forced to—but because it’s the right thing to do.

To learn more about how to proactively address ADA conformance, schedule an ADA briefing with 216digital today. Our team of accessibility experts is ready to guide your business through every step of the process, helping you stay ahead of evolving legal standards while building a more inclusive web for everyone.

Greg McNeil

May 23, 2025

Legal Compliance

Accessibility, ADA Compliance, ADA Lawsuits, ADA Title III, Title III, Website Accessibility
Build Accessible Iframes That Work for Everyone
Frames have a messy reputation in web accessibility. Classic <frameset> and <frame> elements broke layouts, confused screen readers, and were finally deprecated in HTML5. Their modern successor—the humble <iframe>—is still very much alive, powering everything from video embeds to checkout widgets. Yet accessible iframes can introduce their own barriers when titles are missing, keyboard focus gets trapped, or content can’t resize.

If you care about delivering inclusive, standards‑compliant code, you don’t have to ditch iframes altogether—you just need to implement them thoughtfully. This guide walks you through the evolution of frames, the accessibility pitfalls of iframes, and the best practices that help every user interact with embedded content smoothly.

Why Accessibility Still Matters for Embedded Content

Accessible design is good design. Clear labeling, keyboard‑friendly navigation, and responsive layouts benefit everyone—especially shoppers using screen readers, people who enlarge fonts, or users browsing on small devices. Taking a little extra time to make your accessible iframes also reduces legal risk and improves SEO by keeping your markup clean and semantic. In short: a well‑built iframe keeps users engaged and protects your brand.

A Quick History of Frames (and Why They Were Retired)

In the late 1990s, developers used <frameset> and <frame> to split a browser window into scrollable panes. Cool at the time—frustrating in practice. Search engines struggled to index framed sites, URLs didn’t reflect the visible page, and assistive technologies couldn’t provide meaningful navigation cues. By the time HTML5 rolled around, frames were officially removed from the specification.

Where Iframes Fit Today

The <iframe> element solved many of the old headaches by embedding external documents inside the current page without breaking browser history or URLs. Developers rely on iframes for:
- Video and audio players
- Social media timelines
- Interactive maps
- Payment widgets
- Analytics dashboards
While the element itself is valid in HTML5, browser and assistive‑tech support varies depending on how you configure it. Screen readers, for example, announce the title of an iframe, then treat its contents as part of the main document—so a poorly labeled or keyboard‑unfriendly iframe becomes an instant roadblock.

Best Practices for Accessible Iframes

Give Every Iframe a Descriptive Title

Screen readers announce the title attribute before loading iframe content. A short, meaningful label tells users what to expect and helps them decide whether to enter the frame.
```
<iframe
  src="product-demo.html"
  title= "Product Demonstration Video">
</iframe>
```
This small addition satisfies WCAG 2.1 Success Criterion 4.1.2, which requires that every interactive element have a programmatically determinable name and role.

Keep Keyboard Navigation Intuitive

Users should be able to tab into an iframe, move through its interactive elements, and tab out without getting trapped. Test with only your keyboard:
1. Press Tab until focus enters the iframe.
2. Navigate its internal controls with Tab, Shift + Tab, and arrow keys.
3. Confirm you can exit the iframe and continue through the rest of the page.
Avoid blanket tabindex= "-1" values unless you intentionally want to remove an element from the tab order. If the embedded content comes from a third party, advocate for keyboard support or consider a different provider.

Maintain a Logical Heading Structure

Many screen‑reader users jump by headings. If your main page begins with <h1> then <h2>, the iframe shouldn’t suddenly start with another <h1>—that’s like slipping a spare title page into a novel. Match the heading level to the surrounding hierarchy and keep it consistent:
```

<h2>Customer Reviews</h2>
<iframe
  src= "reviews.html"
  title= "Latest Customer Reviews">
</iframe>

<h3 id="reviews-heading">Latest Customer Reviews</h3>
```
Let the Browser Handle Scrolling

Setting scrolling="no" or hiding overflow might make your layout tidier, but it hurts users who zoom text or rely on larger fonts. Leave scrolling to the browser unless you have a specific, accessible iframes alternative.

Embrace Responsive Iframes

Hard‑coded widths and heights break on small screens and large zoom levels. Use relative units or CSS that scales with its container:
```
<iframe
  src="store-locator.html"
  title= "Store Locator Map"
  style="width: 100%; height: 400px; border: 0;">
</iframe>
```
If you need a flexible height for dynamic content, explore the resize event or IntersectionObserver to adjust height programmatically—just be sure any script changes don’t steal keyboard focus.

Hide Decorative or Redundant Iframes

Sometimes you embed content that adds visual flair but no real information—say, a decorative animation. In that case, keep it out of the accessibility tree with aria-hidden= "true":
```
<iframe
  src="confetti-animation.html"
  title= "Decorative animation"
  aria-hidden= "true">
</iframe>
```
Hidden frames remain in the DOM for sighted users but won’t distract assistive‑tech users with irrelevant announcements.

When to Skip Accessible Iframes Altogether

Modern CSS and JavaScript let you load external content without the iframe overhead. Consider:
- Server‑side includes to pull fragments directly into your HTML.
- fetch() + DOM injection for dynamic widgets (with proper sanitization).
- Progressive Web App patterns for seamless, app‑like experiences.
These approaches often improve SEO, simplify styling, and remove the focus‑management headaches that come with nested browsing contexts.

Testing Your Work

Automated scanners like Lighthouse and WAVE spot missing titles, keyboard traps, and contrast issues quickly. But true confidence comes from hands‑on tests:
1. Screen reader run‑through — Use NVDA on Windows or VoiceOver on macOS. Listen for the iframe title, navigate inside, then move back out.
2. Keyboard‑only tour — Unplug your mouse. Can you tab to every control, activate it, and proceed?
3. Zoom and reflow — Increase text size to 200 percent or zoom the browser. Does the iframe stay readable and scrollable?
If something feels awkward or blocks progress, iterate until the experience is as smooth as the rest of your site.

Wrapping Up

Accessible iframes aren’t about flashy code—they’re about giving every visitor a clear path to your content:
- Describe each iframe with a short, helpful title.
- Ensure keyboard users can enter, navigate, and exit effortlessly.
- Keep heading levels logical and scrolling natural.
- Use responsive sizing and hide purely decorative frames.
- Test with real assistive technology and people whenever possible.
Ready to audit your site’s iframes—or any other accessibility concern? 216digital can help. Schedule an ADA‑compliance briefing with our team, and let’s make sure every part of your web experience works for everyone who lands on it.

Because inclusive code isn’t a luxury—it’s the standard today’s web deserves.
Greg McNeil

May 19, 2025

How-to Guides

Accessibility, How-to, iframe, videos and audio content, Website Accessibility
Mobile Form Accessibility: Don’t Leave Users Behind
Think about how often you reach for your phone during the day—checking messages, ordering lunch, paying bills, or dashing through a quick form. Now picture each tap, swipe, and pinch becoming a chore because the form wasn’t built with you in mind.Unfortunately, that’s exactly what happens when mobile form accessibility is overlooked for users who rely on screen readers. A few missteps can turn routine tasks into roadblocks. Fixing those gaps keeps everyone’s day moving smoothly—and yes, it makes your product look a whole lot better, too.

As developers, we’re in a sweet spot to clear those hurdles. Instead of ticking boxes on an accessibility checklist, let’s swap ideas and code snippets that make forms genuinely easy to use. Think of this guide as one dev handing a helpful note to another—no lecture, just practical tips that work in the real world.

The Real Challenge of Mobile Accessibility

Roughly 90 percent of screen-reader users browse the web primarily on phones. Yet mobile form accessibility still slips past many reviews. Small oversights—poorly labeled fields, keyboards that bury inputs—can shut people out of shopping carts or log-in screens. Sure, standards like WCAG 2.2 and the European Accessibility Act (EAA) are important, but the endgame is simpler: make everyday online chores painless for everyone.

Common Barriers with Mobile Form Accessibility

So, what trips us up when we build (or tune-up) a mobile form? Here are the heavy hitters that screen-reader users run into—and how to dodge them.

Invisible Text Fields

Fields can look fine on the surface yet be missing their behind-the-scenes links. When labels and inputs aren’t wired together in code, a screen reader can’t announce them—and the user can’t fill them out.

Quick fix:
```
<label for="email">Email Address</label>
<input type="email" id="email" name="email">
```
Skip placeholder-only labels or fancy <div> stand-ins. Semantic HTML or precise ARIA labels keep everything on the radar.

Keyboard Blocking Form Fields

We’ve all watched the on-screen keyboard sail up and hide half the page. For screen-reader users, that’s a full stop.

A simple JavaScript nudge:
```
window.addEventListener('resize', () => {
  document.activeElement.scrollIntoView({ behavior: 'smooth' });
});
```
Let the layout flex so active inputs stay visible, and avoid fixed-position elements that trap content under the keyboard.

Unexpected Focus Shifts

Nothing’s more disorienting than the cursor jumping to a random field—or disappearing altogether—mid-form. Auto-focus tricks or live-updating content can make matters worse.

Rules of thumb:
- Only auto-focus when it truly helps.
- Deep dynamic changes to a minimum while someone is typing.
- Always leave users sure of their spot in the form.
Practical Steps to Improve Mobile Form Accessibility

Now that we’ve walked through the most common pitfalls, let’s talk solutions. Fixing mobile form accessibility doesn’t always mean starting from scratch—small, thoughtful adjustments can make a big difference. The goal here isn’t perfection on paper; it’s creating an experience that works reliably for real people on real devices. Below are key practices that help bring your forms up to speed.

Proper Labeling Is Crucial

Each form field should have a clear, programmatic label. Screen readers depend on these labels to describe inputs accurately. Relying solely on visual styling or placeholder text often leads to confusion or missed information. Whenever possible, use semantic HTML elements like <label> to ensure clarity and consistency.

Design with Keyboard Visibility in Mind

If the keyboard hides your input field, you’re forcing users to guess where they are. This isn’t just frustrating—it can stop someone from completing the form entirely. Design responsively to account for different screen sizes and input methods. Test with your device’s keyboard visible and active. Elements should remain fully accessible without awkward scrolling or zooming.

Maintain a Logical Navigation Order

Users often navigate mobile forms using swipe gestures or the Tab key with external keyboards. If your form jumps from field to field out of order—or skips elements entirely—you’ve just introduced an unnecessary obstacle. Use logical DOM ordering and avoid layout tricks that confuse the natural tab order.

Use Semantic HTML First, ARIA Thoughtfully

Native HTML elements offer built-in accessibility that ARIA can’t always replicate. For example, a standard <button> is more robust and predictable than a <div> with role= "button". Reach for ARIA only when native elements fall short, and always test thoroughly to ensure you’re enhancing, not complicating, the experience.

Real-Device Testing Is Essential

It’s tempting to rely on automated audits or browser tools alone, but they can’t catch everything. Use screen readers like VoiceOver (iOS) or TalkBack (Android) on physical devices to experience your form the way your users do. Listen closely—do labels get announced properly? Does focus land where it should? Manual testing reveals the gaps no automated tool can catch.

Don’t Forget About Error Messaging

Accessible forms don’t just help users fill in the blanks—they help users recover from mistakes. Validation errors should be announced clearly and immediately after the user interacts with a field. Use ARIA live regions or focus management to draw attention to problems, and provide guidance that’s easy to understand and act on.

Support Multiple Interaction Modes

Not everyone uses a touchscreen the same way. Some rely on voice control, others on external keyboards or assistive switch devices. Design and test with multiple interaction styles in mind. What works great with a finger tap might break down when using voice commands or swiping with a screen reader.

Taken together, these practices do more than check boxes—they create forms that feel intuitive, responsive, and respectful to all users. And as accessibility standards continue to evolve, these foundational steps help future-proof your code while building trust with your audience.

Building Mobile Form Accessibility Into Your Workflow

As developers, we have a real opportunity to do something meaningful. We can move past the minimum and start building digital experiences that work for everyone, not just the majority. It doesn’t require magic—just intention, testing, and a willingness to see the interface through someone else’s eyes.

If you’re serious about creating mobile forms that aren’t just technically compliant but actually usable for every user, it’s time to dig deeper. Start testing, keep learning, and if you want an experienced partner to help guide the process, schedule an ADA briefing with 216digital. We’re here to support your journey toward smarter, kinder, and more inclusive design—one tap at a time.
Greg McNeil

May 16, 2025

How-to Guides

Accessibility, accessible forms, forms, How-to, mobile accessibility, Web Accessibility, Website Accessibility
Don’t Be Fooled by False Positives in Accessibility
Imagine you’re scanning through an accessibility report when it flags a purely decorative image for missing alt text. You pause and double-check the code—aria-hidden= "true" is clearly set—yet the tool insists it’s an issue. In moments like these, you’re dealing with false positives.

When left unchecked, false positives can waste hours of development time, drain your budget, and leave real accessibility problems hidden beneath noise. For developers who regularly rely on automated accessibility testing, learning to recognize and reduce these inaccuracies is as essential as fixing actual accessibility barriers.

What a False Positive Really Is

Simply put, false positives occur when a testing tool incorrectly marks compliant content as inaccessible, even though it aligns perfectly with standards like WCAG. These mistaken alerts often create confusion and lead teams to fix things that aren’t broken—sometimes at the expense of overlooking real issues.

So, why do they happen? Usually, false positives stem from three common causes:
- Limited context: Automated tools understand code but not intent. Elements involving dynamic JavaScript or custom user settings can confuse them, triggering inaccurate alerts. For example, a modal loaded via JavaScript might be marked as inaccessible until it’s fully rendered, even if it meets all WCAG requirements when interactive.
- Overly cautious rules: Some tools are intentionally strict, flagging anything remotely questionable to avoid missing genuine issues. While well-intentioned, this can lead to excessive alerts. Developers end up treating these tools like overprotective smoke alarms—loud, constant, and sometimes hard to trust.
- Varied coding practices: Custom components or unconventional markup patterns, common in modern front-end workflows, often mislead algorithms expecting textbook HTML. Accessibility implemented through ARIA roles or JavaScript event handlers may trip up tools that expect static HTML structures.
Most developers have encountered these scenarios in practice: decorative icons labeled as “critical issues,” contrast alerts ignoring user-selected dark modes, or dynamic form elements incorrectly flagged for missing labels. Each instance represents the broader problem—tools missing the bigger picture.

The Hidden Costs of False Positives

When false positives become part of your day-to-day workflow, the cost isn’t just inconvenience—it’s real impact on time, trust, and outcomes.

Time and Budget Drain

Chasing down false positives can quickly become a costly distraction. Imagine your team spends hours rewriting alt text for images that never needed it. Those same resources could have resolved genuine issues or shipped new features, improving your product instead of spinning its wheels. For larger teams or enterprise projects, these hours quickly compound into days—adding up to measurable delays in delivery and inflated budgets.

This resource drain can be particularly painful during audits or compliance deadlines when teams are working under pressure. Every misfire takes attention away from what truly matters: building inclusive digital experiences for real users.

Erosion of Trust in Tools

Repeated inaccurate alerts erode confidence in accessibility tools. Developers may grow skeptical, dismissing genuine issues as “probably another false positive.” This skepticism can cause real accessibility problems to slip through unnoticed, undermining the very purpose of using these tools.

Once the trust is gone, so is the motivation to use these tools proactively. Instead of integrating accessibility checks early and often, teams may push them off to the final stages—or abandon them altogether. That’s a slippery slope that compromises both compliance and user experience.

Legal and Reputational Risks

Perhaps most serious of all, excessive false positives can mask true accessibility problems. If your team assumes a website is compliant based on misleading tool reports, users could face unexpected barriers. That scenario leaves your organization vulnerable to lawsuits, fines, and damage to brand reputation.

It’s a dangerous combination: a dashboard showing 100% compliance while screen reader users struggle to navigate key interactions. In the worst-case scenario, this could lead to legal action under ADA, Section 508, or similar laws depending on your location or industry.

Practical Steps to Minimize False Positives

It’s not about choosing between automation and accuracy—it’s about striking a balance. Here are a few strategies that can help:

Choose Tools Carefully

Accuracy is crucial. Opt for tools known to minimize false positives—look at reviews, user communities, and real-world feedback. Tools that offer detailed explanations for each issue help developers evaluate the context instead of blindly applying changes. Bonus points for tools that integrate smoothly into your CI/CD pipeline or Git workflows, allowing developers to spot and triage issues earlier in the process.

Combine Automated Testing with Manual Checks

Automation is valuable, but humans bring the necessary context. Regular manual reviews, particularly with real assistive technologies like screen readers or keyboard-only navigation, confirm whether flagged issues are real or simply more false positives. This human element provides critical insights into actual user experiences that no machine can replicate on its own.

Pairing automated scans with periodic expert reviews ensures you don’t end up trusting the scanner more than the people you’re building for.

Educate and Empower Your Team

Providing training ensures everyone knows what a genuine accessibility issue looks like. Regular team briefings, quick reference guides, or lunch-and-learn sessions can equip developers and QA specialists to confidently distinguish true issues from false positives during daily workflows.

It also helps to document commonly misflagged elements in your internal dev wiki or design system docs. That way, developers don’t waste time rediscovering the same conclusions again and again.

Shift Accessibility Testing Left

Accessibility testing should be a routine practice, integrated into every development phase—right alongside linting, unit testing, and code reviews. Early checks catch issues and limit the spread of false positives throughout your codebase.

This shift-left approach reduces last-minute panic before launches and promotes a culture where accessibility is part of the conversation from the start. Teams that embed these habits often find they’re able to respond to flagged issues faster and with greater confidence.

Engage Accessibility Specialists

Sometimes, complex implementations or large-scale projects need specialized insight. Accessibility experts can fine-tune automated testing parameters, spot challenging edge cases, and provide tailored recommendations. Their guidance helps reduce false positives and sets your project on a sustainable path forward.

Even a short-term partnership or audit can clarify which alerts deserve attention and which are tool-generated noise. Think of it like calling in an electrician to check wiring behind the walls—some things are better seen with trained eyes.

A True Positive Path Forward

False positives in accessibility testing aren’t just minor annoyances—they cost valuable resources, erode trust, and potentially expose your site to compliance risks. Left unchecked, they can derail good intentions and cause more confusion than clarity. But with the right balance of tools, process, and people, they don’t have to.

Start by picking better tools, pairing them with manual validation, and investing in your team’s knowledge. Make accessibility part of your workflow—not just a checkbox at the end. And when needed, bring in expert support to cut through the noise.

Want to take your accessibility efforts to the next level? Schedule an ADA briefing with 216digital. Our team will help you build a sustainable, practical strategy for achieving real-world accessibility and staying ahead of compliance requirements.
Greg McNeil

May 13, 2025

Testing & Remediation

Accessibility, Accessibility Remediation, false positives, Web Accessibility Remediation, web developers, web development, Website Accessibility
Celebrate GAAD: 6 Ways to Support Inclusion
On Thursday, May 15, 2025, workplaces, campuses, and whole communities will hit “pause” to celebrate Global Accessibility Awareness Day (GAAD)—a grassroots holiday that shines a bright spotlight on digital inclusion.

GAAD sprang from a single, compelling truth: when more people think about accessibility, more people build with accessibility in mind. The numbers speak for themselves—over one billion people around the globe live with a disability, and all of them interact with the web. Boosting access lifts the experience for everyone, from keyboard-only power users to friends scrolling on cracked phone screens. That’s why GAAD isn’t just a tech-industry affair; it’s a call-out that accessibility fuels brand trust, search performance, and legal peace of mind across every sector.

If building an inclusive business matters to you, GAAD is your moment to turn good intentions into forward-motion.

How GAAD Began: A Blog Post That Sparked a Global Movement

Flash back to 2011. Los Angeles developer Joe Devon dashed off a late-night blog post urging his peers to make accessibility “mainstream.” Toronto-based accessibility champion Jennison Asuncion retweeted it, and the duo launched the first GAAD in 2012.

Their concept was delightfully simple: one day each May devoted to thinking and talking about accessibility. No required format, no corporate sponsor—just open-source energy. It stuck. Fourteen years later, GAAD events stretch across every continent, from campus demos to enterprise-scale product sprints. The big takeaway? Progress catches fire the moment developers and designers decide today’s the day to try something new.

Why GAAD Still Matters in 2025

A decade of lawsuits, legislation, and public advocacy has pushed web accessibility onto mainstream project plans. Plenty of U.S. businesses now bake WCAG success criteria into design systems. Yet snag points remain—untagged PDF order forms, checkout flows that lose focus, videos whose auto-captions garble half the words.

GAAD serves as a structured pause to ask three energizing questions:
1. What has improved? Celebrate resolved tickets, fresh color palettes, and alt-text workflows that finally stick.
2. Where do gaps remain? Surface those pesky “parking-lot” issues that never seem to reach sprint planning.
3. How can we raise the bar? Turn wish-list ideas into measurable road-map line items.
Skip this reflection and accessibility efforts stall. Embrace it and teams rediscover energy, secure budget, and align with website-legal-compliance goals.

What’s In It for Business: Real-World Upside
- Highlight Your Commitment: Show your accessibility timeline—audit dates, remediation milestones, and future targets—to build trust with customers, regulators, and stakeholders.
- Strengthen Your Brand: Values-driven shoppers vote with their wallets. Visibility on GAAD proves inclusion is in your brand DNA, not a post-litigation scramble. Expect positive press, boosted employee pride, and a leg up in crowded markets.
- Engage Your Community: Accessibility stories humanize metrics. A quick screen-reader demo or a customer testimonial about smoother checkout turns policy into empathy—and empathy drives adoption far beyond the dev team.
Six Meaningful Ways to Celebrate GAAD 2025

Tip: Pick one or two ideas this year—depth beats volume. Next May, build on what worked.

Share Your Story

Craft a LinkedIn post, blog article, or internal memo chronicling your journey—from first spark (maybe an ADA letter, maybe a passionate employee) to key lessons and next goals. Authentic reflection invites peers to chime in with candid feedback.

Post on Social Media

Bite-sized content travels farther than white papers. Try a 60-second clip of your new color-contrast fix, a carousel of screen-reader shortcuts, or a punchy stat (“Only 3.1 % of home pages meet basic WCAG color contrast.”) with #GAAD and #AccessibilityMatters. Real, raw, and shareable wins every time.

Host an Internal Accessibility Chat

Swap formal workshops for a relaxed brown-bag session. Demo a color-blindness simulator, read sample alt text aloud, or show leadership how one missing label blocks checkout in two keystrokes. Thirty minutes can uncover easy fixes hiding in plain sight.

Educate Your Team

Use GAAD as a micro-learning catalyst. Share a five-minute video on ARIA landmarks, drop a Slack thread with a contrast-ratio calculator, or challenge designers to run a screen-reader audit on your top landing page. Small feats build big confidence.

Start an Accessibility Goals List

Turn “we should” into “we will.” Pick three goals to nail before GAAD 2026—mandatory alt-text fields in your CMS, automated axe-linter checks in pull requests, or a third-party manual audit every year. Publish the list where product owners can’t miss it.

Update Your Accessibility Statement

Keep your public pledge current. Swap vague promises for concrete dates and standards (“As of April 2025, we meet WCAG 2.2 AA on all primary templates”), add a feedback channel straight to your accessibility lead, and spotlight recent wins like reduced-motion options and crisper captions.

Looking Ahead: Building Daily Culture

GAAD is the spark, not the whole fire. Long-term inclusion thrives in daily processes, not one-day celebrations:
- Design sprints: Invite a user with assistive tech into prototype tests.
- Code reviews: Add a check for semantic HTML and keyboard flow.
- Content workflows: Make alt-text and caption columns non-optional.
- Customer support: Train agents to log and escalate accessibility barriers reported by users.
Celebrate your internal champions—developers who relish accessibility puzzles, marketers who write crystal-clear link text. Recognition programs, dedicated Slack channels, or monthly “a11y show-and-tell” sessions keep the momentum humming even when deadlines loom.

Your Invitation to Take the Next Step

GAAD 2025 marks progress, not the finish line. Whether you’re fresh off your first audit or refining mature design systems, there’s always another barrier to remove, another user to welcome. Use the day to celebrate wins, spotlight gaps, and commit to tangible goals.

Need a roadmap? 216digital offers concise ADA-compliance briefings that turn audits into actionable plans, marrying web-accessibility best practices with website-legal-compliance strategies. Schedule a session and walk away with clear next steps, realistic timelines, and renewed confidence that your site greets every visitor with open arms.

Let’s turn one Thursday into twelve months of better digital experiences—because inclusion, like code, gets better with every iterate-and-improve cycle.

Happy GAAD—and happy building!
Greg McNeil

May 12, 2025

Web Accessibility Remediation

Accessibility, ADA Website Compliance, GAAD, Global Accessibility Awareness Day, Web Accessibility, Website Accessibility
How Digital Accessibility Training Reduces Legal Risk
You’ve already put in the work. Your site has been remediated, the big accessibility issues are behind you, and things are finally in a good place. That’s huge. But here’s the thing—accessibility doesn’t stay fixed on its own.

Websites evolve fast. New content gets published. Layouts shift. Design trends change. And unless your internal team knows how to keep accessibility in place, even small updates can knock you out of compliance before you realize it.

This is where digital accessibility training becomes your secret weapon. It’s not about starting over—it’s about staying in control, protecting your investment, and building confidence across your team.

Why Accessibility Isn’t “One and Done”

If you’ve ever updated a button style or added an image without checking the alt text, you already get it: accessibility issues can sneak in easily.

Every time your team touches the website—whether it’s a blog post, a product update, or a code tweak—they’re either maintaining compliance… or breaking it.

Remediation isn’t the finish line. It’s the starting point for sustainable accessibility. And without digital accessibility training, your team is basically driving without a map. One wrong turn, and you’re back in legal territory.

The Legal Stakes: Second-Time Lawsuits Are Surging

Here’s a stat that should stick: 41% of accessibility lawsuits last year were filed against companies that had already been sued before. That’s not a coincidence. It’s a sign.

Fixing things once doesn’t mean you’re covered forever. If issues come back—especially the same ones—courts notice. And they’re less patient the second time around.

Digital accessibility training helps your team catch issues early, long before they show up in a legal complaint. It’s the difference between being reactive and being resilient.

Training Makes You Proactive, Not Dependent

When your team is trained, they can:
- Spot accessibility problems in real-time
- Design and code with accessibility in mind from the start
- Review content before it goes live—not after complaints roll in
Instead of waiting for a vendor audit (and the invoice that comes with it), you can handle it in-house. That means fewer delays, fewer emergencies, and fewer costs.

Digital accessibility training empowers your team to do accessibility right—the first time.

It’s Not Just the ADA Anymore

If your organization works with government agencies, serves international users, or plans to expand globally, accessibility compliance means more than just the ADA.

You’ve got:
- Section 508 in the U.S.
- EN 301 549 in the EU
- AODA in Ontario, Canada
- And, of course, WCAG, which ties it all together
Training helps your team navigate all of it. No guessing. No scrambling. Just smart, informed decisions that keep you compliant across borders.

Why Training Costs Less (and Does More) Than You Think

Hiring outside help every time something breaks? That adds up—fast.
- Emergency audits
- Last-minute fixes
- Legal consultations
- Brand damage
Now compare that to the cost of training your internal team once—and watching them catch and prevent those issues every day.

Digital accessibility training is a one-time investment that keeps paying off. It saves time, reduces legal risk, and builds real, lasting confidence across departments.

What 216digital’s Training Really Looks Like

At 216digital, we don’t do cookie-cutter courses. Your team isn’t generic—and your training shouldn’t be either.

Here’s what our digital accessibility training includes:
- Custom learning paths based on your CMS, platform, and team roles
- Modules for designers, developers, content creators, and PMs
- Real examples from your own website
- Practical tips that match the tools you already use
- Built-in support for the remediation work you’ve already completed
This isn’t about teaching theory. It’s about building confidence and making sure your site stays accessible.

Who Needs to Be Trained?

Short answer: anyone who touches your website. Because accessibility isn’t just a dev thing. It’s not just a design thing. It’s a whole team thing.
- Developers learn to code accessibly from the ground up
- Content creators learn how to format text, links, and images the right way
- Designers learn how to make inclusive choices from the start
- QA testers learn what to look for before pushing updates live
When the whole team is on the same page, accessibility becomes second nature—not an afterthought.

A Human Approach That Actually Sticks

At 216digital, we live this stuff. We’re developers, writers, testers, and designers just like you. We’ve seen how frustrating accessibility can be when it feels like a mystery—and we’re here to make it feel manageable.

Our digital accessibility training is:
- Practical – You’ll use what you learn right away
- Approachable – No jargon, no lectures, just real conversations
- Supportive – We’re here to help, not to judge
Accessibility is about people. So is training.

The Bottom Line: Keep What You’ve Built

You’ve already made a big investment in accessibility. Don’t let it fade over time.

Digital accessibility training is how you protect that work, reduce legal risk, and give your team the tools to move forward with confidence.

Let’s make sure your website stays inclusive—for everyone who needs it.

Ready to empower your team? Learn more and schedule a custom session at 216digital.com/216digit-training
Greg McNeil

April 30, 2025

Web Accessibility Training

Accessibility, Accessibility Training, Marketing, Web Accessibility, Web Accessibility Training, web development, Website Accessibility

Misuse of Heading Structures for Visual Styling

Why It Matters

How to Fix It

Overreliance on Theme Defaults for Color Contrast

Accessibility Risk

Practical Fixes

Improper List Markup Practices

Why It’s a Problem

Best Practices

Neglecting Contextual Relevance in Alt Text

Why It Matters

What Developers Can Do

Overuse and Misapplication of ARIA Attributes

The Real Cost

Smarter ARIA Use

Overlooking Keyboard Navigation and Focus Management

Key Accessibility Concerns

Developer-Friendly Fixes

What True Accessibility Looks Like in WordPress

What Accessibility Actually Requires

Building Accessibility from the Ground Up Saves Time and Money

Accessibility Supports Other Core Business Goals

Search Engine Optimization (SEO)

Performance and Usability

Security and Stability

The Real Risk: Legal Liability and Missed Market Potential

Smart Accessibility Decisions by Role

For Designers

For Developers

For Content Creators

For Project Managers

Accessibility as an Investment, Not a Line Item

Make Accessibility a Strategic Priority

What Exactly Is an ARIA Alert?

How ARIA Alerts Actually Work (And Why They Can Be Tricky)

Real-World Scenarios for Using ARIA Alerts

alert vs. alertdialog: Know the Difference

When Another Role Fits Better

Best Practices for ARIA Alerts

Common Pitfalls (and How to Fix Them)

Advanced Tips to Polish Your ARIA Alerts

Reuse One Container

Hidden Alerts for Assistive Tech Only

Testing: Manual Beats Automated

Make Critical Updates Count With ARIA Alerts

The Problem: Law Firms Handle Lawsuits—Not Code

Hidden Risk #1: You’ll Pay More for Less

Hidden Risk #2: The Fixes May Not Be Complete

Hidden Risk #3: No Plan for the Long Term

What Proper Accessibility Remediation Services Look Like

1. In-Depth Accessibility Audit

2. A Clear, Actionable Roadmap

3. Code-Level Fixes

4. Real-World Usability Testing

5. Documentation & Legal Support

6. Ongoing Monitoring

Why Accessibility Professionals Are the Better Fit

Conclusion: The Smart Path to Lasting Compliance

Frost v. Lion Brand Yarn Company Case

Court Decision and ADA Title III Interpretation

Legal Reasoning Behind ADA Title III Decision

Broader Implications of ADA Title III in Digital Accessibility

The Legal Shift Toward Website Accessibility Under ADA Title III

Actionable Steps for Compliance with ADA Title III

Conduct Accessibility Audits

Implement WCAG Guidelines

Train Development Teams

Engage Users with Disabilities

Maintain Ongoing Compliance

Implications of ADA Title III for Businesses

The Time to Act is Now

Why Accessibility Still Matters for Embedded Content

A Quick History of Frames (and Why They Were Retired)

Where Iframes Fit Today

Best Practices for Accessible Iframes

Give Every Iframe a Descriptive Title

Keep Keyboard Navigation Intuitive

Maintain a Logical Heading Structure

Let the Browser Handle Scrolling

Embrace Responsive Iframes