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  • 6 Ways to Improve Icon Accessibility in Web Design

    Icons are everywhere in web design—on navigation menus, buttons, and even instructional graphics. They help users navigate, take action, and understand content at a glance. But just because an icon looks great doesn’t mean it’s effective for everyone. When it comes to creating inclusive websites, icon accessibility is crucial. If an icon is confusing or too small, it can frustrate users, create barriers, and even cost you traffic or conversions. That’s why accessibility and usability should be top priorities.

    In this article, we’ll explore six actionable ways to improve icon design so that your icons are clear, usable, and accessible to all users, including those with disabilities. Whether you’re a website owner, content creator, or web developer, these tips will help ensure your icons work well for everyone, including people with visual, motor, or cognitive impairments.

    1. Make Your Icons Easy to See

    Contrast Matters

    When designing icons, it’s significant that they stand out from the background rather than blend in. The Web Content Accessibility Guidelines (WCAG) recommend a contrast ratio of at least 4.5:1 for text and images of text. Icons, especially those carrying critical information, should meet or exceed this contrast standard.

    Why It’s Important

    Low-contrast icons can be almost invisible to users with vision impairments, complicating navigating or completing tasks on your site.

    How To Do It

    Tools like the WebAIM Contrast Checker can help you confirm that your color choices meet accessibility guidelines. If your background is light, ensure your icons are noticeably darker, and vice versa.

    Size Counts

    Just as crucial as contrast is icon size. Small icons can be a nightmare for users with poor vision or those who rely on assistive technology like screen magnifiers. They can also pose a challenge for people with motor disabilities who struggle to tap or click small icons accurately.

    Recommended size

    Aim for an icon touch target of at least 44×44 pixels. This size gives enough space for a user’s finger or cursor to select the icon without accidentally triggering something else.

    Common pitfalls

    Anything smaller than 24×24 pixels is typically too small to be easily clicked or tapped. If you’re designing for mobile, remember that users’ fingers are bigger than a precise mouse pointer.

    2. Always Pair Icons with Text

    Relying solely on icons can create confusion, especially if your visitors aren’t familiar with certain symbols. A perfect example is the infamous “hamburger menu.” While common in modern design, not everyone recognizes what the three stacked lines represent. By adding a text label, you remove any guesswork.

    Why It’s Important

    Text labels make icons understandable for users who might not recognize specific symbols. They also provide additional context for screen readers, who may not interpret icons alone correctly.

    • Bad example: A search button that shows only a magnifying glass icon.
    • Good example: Pair the magnifying glass icon with the word “Search.” This ensures clarity for everyone.

    Including text labels is a simple but effective step toward better icon accessibility and can drastically improve user experience.

    3. Use Clear, Functional Alt Text

    Alt text (alternative text) plays a vital role in accessibility. It’s a description that screen readers read aloud for users who can’t see the images on a page. Regarding icons, the alt text should describe the icon’s function rather than its appearance.

    • Examples: Bad: alt= “Icon of a house”
    • Good: alt= “Go to homepage”

    If the icon is purely decorative and conveys no essential information, mark it as aria-hidden= "true" or use an empty alt="" to keep screen readers from reading irrelevant content.

    Use Proper Coding Techniques

    Depending on the format of your icon, there are slightly different approaches to ensure screen readers interpret them correctly:

    1. <img> elements → Use the alt attribute, like alt=”Search button”.
    2. SVG icons → Provide a <title> tag within the SVG file or inline code.
    3. Icon fonts → Sometimes, screen readers treat icon fonts as text characters. Use aria-hidden= "true" for the icon itself, and include hidden text (e.g., <span class= "visually-hidden">Search</span>) for accessibility.

    This attention to detail ensures that people using screen readers will know the icon’s function without having to interpret a cryptic or generic description.

    4. Be Consistent with Icons

    Consistency is key in web design, especially regarding icon accessibility. Each icon should have a clear meaning across your entire website or app.

    Why It’s Important

    If you use a magnifying glass icon to indicate “Search” in one area of your site, using the same symbol for “Zoom” somewhere else can confuse users. A confused user is more likely to leave your site or miss important content.

    Avoid Multiple Meanings

    Don’t use one icon to represent more than one function. This can break user trust and make them second-guess every click.

    By keeping your icons consistent, you help users develop familiarity with the symbols on your site. Reducing the cognitive load for everyone, including users with disabilities who rely on screen readers or keyboard navigation.

    5. Make Icons Keyboard & Assistive Tech Friendly

    Some users cannot use a mouse or touchpad and rely solely on their keyboard. Others use assistive technology like screen readers or voice control. Ensuring your icons work with these tools is essential for accessibility.

    Keyboard Navigation

    Every interactive icon should be reachable and operable using only a keyboard. Users should be able to tab to an icon and activate it with the Enter or Spacebar keys.

    • Tips: Use logical tab ordering in your HTML to ensure icons follow a coherent navigation sequence.
    • Ensure focus styles are visible (e.g., a visible outline or highlight around the icon when selected).

    Screen Reader Support

    Icons can easily confuse screen reader users if not labeled correctly. This is where ARIA labels or hidden text come into play. For instance, if an icon triggers a search action, you could include an ARIA label such as aria-label= "Search" on the button element, or you can nest a visually hidden <span> that says “Search.”

    Why It Matters

    Without ARIA labels or hidden text, a screen reader might read the icon as a “button” or, worse, give no information.

    How To Do It

    <button aria-label="Search">
      <svg aria-hidden="true"> ... </svg>
      <span class="visually-hidden">Search</span>
    </button>

    Ensure keyboard and screen reader users have the proper context to interact with your icon.

    6. Choose the Right Icon Format

    Icons can be added to a webpage in several ways, but SVG and PNG are two of the most popular image formats. Alternatively, some designers opt for icon fonts. Each has its pros and cons when considering icon accessibility.

    SVG & PNG Are Your Friends

    SVG (Scalable Vector Graphics)

    • Pros: These files are resolution-independent, meaning they scale well to any size without losing quality. They can also be easily styled with CSS and annotated with titles or labels for accessibility.
    • Cons: If you’re unfamiliar with SVG syntax, the setup process can be more involved.

    PNG (Portable Network Graphics)

    • Pros: Excellent for icons that don’t need to scale up drastically. PNGs offer high-quality images with transparency.
    • Cons: They’re not always the best for large or small displays, as they can become pixelated or blurry when scaled.

    Beware of Icon Fonts

    Icon fonts replace letters with symbols, so the text “A” might visually display as a house icon. While this can be convenient, it can create issues for screen readers who might read the text as a letter rather than a graphic. If you use icon fonts:

    • ARIA: Add aria-hidden= "true" to ensure the screen reader ignores the font.
    • Hidden text: Include a visually hidden <span> with the function of the icon, such as “Home” or “Search.”

    By choosing the right format, you help ensure users can see or interact with the icon regardless of their device or abilities.

    Team Up with 216digital for Better Accessibility

    Mastering icon accessibility is more than just following guidelines; it’s about providing an inclusive experience for everyone who visits your website. Clear, intuitive icons can significantly improve your site’s usability, particularly for users who rely on assistive technologies.

    If you’re unsure where to begin or want to ensure accessibility experts handle every detail, consider partnering with 216digital. Our team has extensive experience creating accessible, user-friendly websites that work seamlessly across different devices and for people of all abilities. We’ll help you fine-tune every aspect of your icons, from contrast ratios and alt text to keyboard navigation and consistent design.

    Ready to level up your website’s accessibility? Contact us for a quick briefing and see how we can help strengthen your site’s icon design. Together, we can create a web experience that welcomes everyone, reflecting your brand values and maximizing your reach in a diverse online world.

    Greg McNeil

    February 14, 2025
    How-to Guides
    Accessibility, How-to, Icon Accessibility, web developers, web development, Website Accessibility
  • Creating Accessible Data for Charts and Graphs

    Data drives decisions. A clear and easy-to-understand chart can speak volumes whether you’re showing sales figures, survey results, or scientific findings. However, not everyone interprets visual elements the same way. People with low vision, color blindness, or who rely on screen readers may face serious barriers if your charts aren’t designed with accessibility in mind.

    Beyond inclusivity, legal standards exist like the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). In this post, we’ll explore why accessible data visualizations matter, review common accessibility mistakes, and share practical techniques you can use to ensure that all visitors can understand your charts and graphs.

    Designing for Visual Accessibility

    Color Contrast in Charts and Visualizations

    Color contrast plays a crucial role in readability, especially for users with visual impairments. According to WCAG SC 1.4.3: Contrast (Minimum, the standard text should have a contrast ratio of at least 4.5:1, while large text (18pt or 14pt bold) requires a minimum of 3:1. These guidelines also apply to key chart elements, including labels, axes, and text within visualizations, ensuring that information remains clear and accessible to all users.

    To check your color choices, use tools like WebAIM’s Contrast Checker or Chrome DevTools’ built-in accessibility features. If your text lacks sufficient contrast, consider adjusting to darker text on lighter backgrounds or using bolder, larger fonts. Prioritizing accessible data in your visualizations not only enhances clarity but also improves the user experience for a wider audience.

    Avoiding Color-Only Differentiation

    When a chart relies on color alone to show differences in categories—like red for “loss” and green for “gain”—users with color blindness might not be able to tell them apart. WCAG SC 1.4.1 (Use of Color) emphasizes that color can’t be the only method used to communicate information.

    To fix this, you can:

    • Use patterns or textures in bar charts or pie slices.
    • Add direct labels or annotations next to the data points.
    • Include icons or distinct shapes to differentiate data series.

    Scalability and Zoom Support

    Many people need to zoom in to read small text or fine details. According to WCAG SC 1.4.4(Resize Text), users should be able to zoom up to 200% without losing content or functionality. Test how your charts scale on both desktop and mobile screens. This may involve using scalable vector graphics (SVG) or ensuring your chart library supports responsive resizing.

    Providing Text Alternatives and Descriptive Labeling

    Alt Text for Simple Charts

    For simpler charts—like a basic bar chart comparing two or three items—brief alt text can be enough. This alt text should include the following:

    • The overall trend or purpose of the chart (e.g., “A bar chart comparing monthly sales in January and February…”).
    • Key numbers or comparisons (if they’re crucial to understanding the data).

    Avoid including every detail if it’s not necessary. Alt text is meant to be concise yet informative.

    Breaking Down Complex Data with Text Summaries

    If your chart is more detailed—perhaps showing multiple data series or a longer timeline—alt text alone won’t cover it. In that case, it’s better to provide a text summary that covers the main insights:

    • Describe what the chart is measuring (“Average temperature trends across five cities…”).
    • Highlight any interesting data points or outliers (“City A had a significantly higher temperature in July…”).
    • Provide overall conclusions that help readers understand key takeaways.

    Using ARIA for More Detailed Descriptions

    If a simple alt text or summary doesn’t do your data justice, you can use aria-describedby to link your chart to a more extended description elsewhere on the page. This approach ensures screen reader users have access to more in-depth data without crowding the main alt text.

    When writing these extended descriptions:

    • Keep your text organized with headings or bullet points.
    • Clearly label each section so users know what information they’re accessing.
    • Make sure screen readers can announce the description properly by placing it in a logical spot on the page or using hidden text if necessary.

    Structuring Data Tables for Screen Readers

    Another highly accessible way to present data is through tables. If you can’t convey the full meaning of a chart in alt text, consider adding a well-structured HTML table. Be sure to:

    • Use <th> elements for headers.
    • Include a <caption> that describes the table’s purpose.
    • Provide a summary if the table is complex.

    For example:

    <table>
      <caption>Monthly Sales for Q1</caption>
      <thead>
        <tr>
          <th scope="col">Month</th>
          <th scope="col">Sales ($)</th>
        </tr>
      </thead>
      <tbody>
        <tr>
          <th scope="row">January</th>
          <td>10,000</td>
        </tr>
        <tr>
          <th scope="row">February</th>
          <td>12,000</td>
        </tr>
        <tr>
          <th scope="row">March</th>
          <td>9,500</td>
        </tr>
      </tbody>
    </table>

    Well-coded tables help screen readers identify the rows, columns, and header relationships.

    Making Interactive Charts and Graphs Accessible

    Keyboard Navigation and Focus Management

    If your chart is interactive—allowing filters, tooltips, or zoom functions—it’s crucial that all features are accessible by keyboard alone. This means:

    • Users should be able to tab through each interactive element.
    • The focus order should make sense, moving in a logical sequence.
    • Dropdowns, sliders, or filters must also be operable without a mouse.

    By implementing these best practices, you can guarantee accessible data interactions for all users, including those who rely on keyboard navigation.

    Ensuring Tooltips and Popups are Accessible

    A big challenge is making sure that tooltips triggered by hovering can also be triggered by keyboard actions, like pressing the Enter or Space keys. Also, make sure each tooltip has an accessible name and description so screen readers can announce it properly. WAI-ARIA attributes like role= "tooltip" and aria-hidden= "false" (when the tooltip is visible) can help.

    Using Semantic HTML and ARIA Roles

    Use semantic HTML elements like <svg> for vector graphics where possible. If you’re using <canvas> or more complex libraries, add proper ARIA roles and states so screen readers know how to interpret them. Clear focus indicators are also important so users can see where they are when tabbing through interactive features.

    Choosing Static vs. Interactive Charts

    Interactive charts can be powerful, but they’re not always the best choice for every audience. Sometimes, a well-labeled static chart is more accessible data and easier to understand. If you have users who need data quickly and without extra steps, offering both a static image and an interactive version can meet multiple needs.

    Selecting and Adapting Chart Types for Accessibility

    Accessible Bar Charts

    Bar charts are among the easiest to make accessible, as long as you:

    • Clearly label each bar.
    • Use more than color to differentiate bars—consider patterns or direct labeling.
    • Provide a descriptive axis label so users know what each bar represents.

    Accessible Line Graphs

    Line graphs can be tricky for those with low vision. To improve accessibility:

    • Use different line styles (solid, dashed, dotted) to distinguish multiple data sets.
    • Add shape markers at each data point so color-blind users can still tell them apart.
    • Make sure your axes and legends are clear, with sufficient contrast.

    Accessible Pie Charts

    Pie charts can be confusing when there are too many slices. Limit your chart to a small number of slices and label each piece directly. Also, add patterns or textures if you use color coding. If your data is too complex, think about using a different format, like a table or bar chart.

    Handling Complex Data Visualizations

    If your data is large or contains many variables, consider breaking it down into smaller charts. This approach, called “small multiples,” allows users to compare data across several simpler charts rather than one overwhelming visualization. Include thorough text explanations and summaries to give context and help users understand the bigger picture.

    Advanced Accessibility Techniques for Charts and Data Displays

    Providing Multiple Data Views

    Not everyone can interpret data in the same way, so offering a toggle between a chart view and a table view can be extremely helpful. For example, you could have a button labeled “Show Data as Table” that, when clicked, reveals an accessible HTML table with the same information.

    Supporting Screen Readers with Data Annotations

    For charts that update in real-time—like stock price tickers—add announcements with ARIA live regions if something significant changes. This way, screen reader users will be notified when new data appears, but be careful not to overload them with constant updates.

    Making Dynamic and Real-Time Data Accessible

    Real-time data can be challenging because it often changes so frequently. Focus on essential changes and clearly label them. If you’re running live dashboards or analytics that refresh, allow users to control the refresh rate or pause the updates. This helps users keep track of what’s changed without confusion.

    Testing and Validating Chart Accessibility

    Manual Testing with Assistive Technologies

    Always test your charts using real assistive tools such as:

    • Screen readers like  NVDA, JAWS, or VoiceOver.
    • Keyboard-only navigation for all interactive elements.

    This hands-on testing helps you catch issues that automated checkers might miss, like poor focus order or unannounced chart labels.

    Automated Testing Tools

    Tools like WAVE Accessibility Checker and Lighthouse’s Accessibility Audit in Chrome can highlight potential problems. However, automated tools can only find about 30% of accessibility issues, so don’t rely on them alone.

    User Testing and Real-World Validation

    Finally, the best way to confirm that your data visualizations are truly accessible is to test them with actual users who rely on assistive technology. Gather feedback and be prepared to iterate on your design. Accessibility is an ongoing process that benefits greatly from real-world input.

    Creating Data-Driven Experiences for All Users

    Inclusive data visualizations aren’t just a courtesy—they’re the key to truly understanding and acting on the information that drives our businesses, classrooms, and communities. By deliberately designing charts and graphs that everyone can parse, you’re ensuring your message resonates with the widest possible audience. You’re also upholding the principles of equality, transparency, and innovation that propel the web forward.

    Start your journey toward full web accessibility today—reach out to 216digital using the form below! Our team of accessibility experts is ready to assess your site and provide tailored solutions to ensure that all visitors can easily access your content.Don’t let accessible data remain an afterthought—take the first step toward a more inclusive online presence now.

    Greg McNeil

    February 12, 2025
    How-to Guides
    Accessibility, Accessible Data, How-to, Web Accessibility, web developers, web development, Website Accessibility
  • How to Write and Design Accessible Links

    Links are the building blocks of web navigation. They are the portals that connect users to information, resources, and actions across the internet. Whether you’re browsing a blog, shopping online, or reading an article, links play a crucial role in how you experience the web.

    For a link to be truly effective, it needs to meet fundamental user expectations. Links should be predictable, accessible, and functional across all devices and interaction methods, from mouse and keyboard to touchscreens and screen readers. When creating accessible links, there are three core aspects to keep in mind:

    1. Writing links that are meaningful and user-friendly.
    2. Designing links for visibility and interaction.
    3. Coding links for accessibility, SEO, and device compatibility.

    In this article, we’ll dive into each of these aspects to help you design and write accessible links that ensure a seamless experience for all users.

    1. Writing Links: Clarity and Context Matter

    Anchor text is the clickable part of a link, and it should always provide clear, meaningful context. Users rely on anchor text to understand where the link will take them. Generic phrases like “Click Here” or “Read More” do not give enough information about the content that the link points to, making it harder for users to make decisions.

    Examples of poor vs. good link text:

    • ❌ “Click here to learn about accessibility.”
    • ✅ “Learn about web accessibility best practices.”

    By being specific and descriptive, you create accessible links that users can easily understand and navigate.

    Structuring Links for Scannability

    Research shows that users often scan pages rather than reading them word for word. This means that the structure of your links matters. To make your links easy to scan, follow these tips:

    • Place important keywords at the beginning of the anchor text.
    • Avoid linking entire sentences—focus on the most relevant words.
    • Use consistent phrasing across similar links.

    For instance, if you’re linking to multiple articles about web accessibility, keep the format and phrasing consistent across all of them. This will make it easier for users to predict what each link offers, improving accessibility.

    Handling Email and Phone Links Correctly

    Links that direct users to email addresses or phone numbers need to be formatted correctly. The proper way to link email and phone numbers is as follows:

    • Email: mailto:hello@example.com
    • Phone: tel:+1234567890

    It’s also important to note that displaying contact information directly on the page, rather than relying solely on links, is more user-friendly. For example, showing your email address and phone number on your page is helpful for users who might have trouble interacting with links. For mobile users, providing an easy tap-to-call experience can improve usability.

    Linking to Downloadable Files

    When linking to downloadable files, it’s essential to set proper expectations for users. Make sure you provide information about:

    • The file format (e.g., PDF, DOCX, ZIP).
    • The file size (e.g., “PDF, 2MB”).
    • Contextual information about what the file contains (e.g., “Download our 2024 SEO Guide (PDF, 5MB)”).

    Examples of misleading vs. helpful download links:

    • ❌ “Click here to download the file.”
    • ✅ “Download our 2024 SEO Guide (PDF, 5MB).”

    By providing clear details about what users are downloading, you create accessible links that prevent confusion.

    2. Designing Links: Visibility and Usability

    To ensure your links are visible and easy to recognize, they should look like links. The most common indicator is underlined text.

    • Color contrast: Ensure a minimum contrast ratio of 4.5:1 between text and background for normal text, and 3:1 for underlined text.
    • Avoid relying on hover-only indicators, such as a color change without underlining, as they are not accessible to all users.

    By following these design principles, you make your links more visible, helping users navigate your site easily.

    Interactive States: Hover, Focus, and Active

    Links should provide clear visual feedback when users interact with them. This helps users understand what is clickable and what is not.

    For hover effects, consider changing the color, underlining the text, or using an animation. For focus states, which are essential for keyboard users, make sure the link is outlined with high contrast, such as:

    outline: 2px solid #005fcc;

    This ensures that all users, including those with limited mobility or visual impairments, can interact with your accessible links.

    Clickable Area and Spacing

    On touch devices, links need to be large enough to tap comfortably. The recommended minimum tap target size is 44×44 pixels.

    Additionally, make sure links are spaced out enough so that users can tap or click them without accidentally selecting the wrong one. This is especially important on mobile devices, where smaller screens can lead to accidental taps.

    Should Links Open in a New Tab?

    By default, links should open in the same tab to avoid disorienting users. However, there are situations where opening a link in a new tab is appropriate:

    • External links to other websites.
    • Downloadable files.
    • Preventing users from losing unsaved progress (e.g., in a form).

    If a link opens in a new tab, always notify users beforehand. This can be done by adding a phrase like “Opens in a new tab” next to the link:

    <a href="example.com" target="_blank" rel="noopener">Example (Opens in a new tab)</a>

    Coding Links: Best Practices for Developers

    Semantic HTML: The <a> Tag Is Essential

    When coding links, always use the correct HTML element: the <a> tag. This element provides the necessary structure for links to be accessible.

    Correct usage:

    <a href="example.com">Visit Example</a>

    Incorrect usage (breaks keyboard accessibility):

    <div onclick="window.location='example.com'">Visit Example</div>

    Using <a> ensures that all users, including those using screen readers or keyboard navigation, can interact with your accessible links.

    Internal Links and Page Anchors

    In-page links (or jump links) allow users to navigate directly to different sections of a page. To ensure proper accessibility, use anchor tags with corresponding id attributes.

    Example of an in-page link:

    <a href="#section">Jump to Section</a>
    <h2 id="section">Section Title</h2>
    To ensure keyboard focus follows the jump, use tabindex="-1":
    <h2 id="section" tabindex="-1">Section Title</h2>

    Using ARIA for Accessible Link Labels

    If you’re using icons for links (such as social media buttons), it’s important to make sure they have accessible names. You can achieve this by using ARIA labels.

    Example with ARIA:

    <a href="https://twitter.com" aria-label="Visit us on Twitter. Opens External Webpage">
      <i class="fab fa-twitter"></i>
    </a>

    Alternatively, include visible text along with the icon:

    <a href="https://twitter.com">
      <i class="fab fa-twitter"></i> Twitter
    </a>

    Managing External Links Securely

    When opening external links in new tabs, always use rel="noopener noreferrer" to prevent security risks:

    <a href="https://example.com" target="_blank" rel="noopener noreferrer">Visit Example</a>

    This practice helps keep your site secure and protects users’ privacy.

    Testing and Improving Links

    Manual Accessibility Testing

    To ensure your links are accessible, perform manual testing:

    • Keyboard navigation: Can you tab to every link?
    • Screen readers: Does every link make sense without visual context?
    • Test the color contrast using tools like the WebAIM Contrast Checker.

    Automated Testing Tools

    You can also use automated tools to check for accessibility issues:

    • Google Lighthouse: Checks for accessibility issues, including link problems.
    • WAVE and a11y.Radar: Other helpful tools for automated accessibility testing.

    A Link is a Promise, Not a Surprise

    Every link you create is a promise to your users. By following best practices for writing, designing, and coding accessible links, you help guide users seamlessly to their next destination without frustration. Accessible links improve navigation, accessibility, and the overall user experience for everyone.

    To ensure your website is fully accessible, consider auditing your links using the strategies outlined in this article. Want to take the next step? Schedule an ADA compliance briefing with 216digital to assess your site’s accessibility and learn how to improve it.

    Greg McNeil

    February 11, 2025
    How-to Guides
    Accessibility, descriptive link text, How-to, Links, Web Accessible Links, Website Accessibility
  • Accessibility Barriers: The Problem with Placeholders

    Form design might seem simple at first. You add text fields, maybe a dropdown or two, and call it a day. But when it comes to guiding users, many designers rely on placeholders to show instructions or examples inside the input fields. On the surface, this seems like a neat way to save space and keep the layout clean. However, those same placeholders can create big usability and accessibility issues.

    If you’ve been counting on placeholders to label your form fields, it might be time to rethink your approach. In this article, we’ll explore why placeholders cause problems, especially for people with disabilities, and how you can design forms that are clearer and easier for everyone to use.

    Why Placeholders Cause Problems in Forms

    1. They Disappear When Users Start Typing

    Picture this: a user clicks on a field that says “Enter your phone number,” the moment they begin typing, that instruction vanishes. If they suddenly forget the exact format or details required, they have to either clear the field to see the placeholder again or guess what was there in the first place. This can be annoying in simple fields, but it becomes a real headache in longer or more complex forms. Each additional step or moment of confusion can lead to higher drop-off rates and reduced accuracy.

    2. Not All Browsers Support Them

    Although modern browsers generally display placeholders, some older or less common browsers may not. When these browsers skip placeholders altogether, the user has zero guidance or instruction for the field. If your form is already barebones—meaning you’ve omitted labels or separate hint text—people on unsupported browsers are left to figure it out on their own. This can be especially problematic when international or low-tech audiences may rely on older systems.

    3. Once Filled, Fields Lose Context

    After a user inputs data into a field, the purpose of that field may not be obvious. This is especially true for details like phone numbers, ZIP codes, or other specialized information. Without visible labels, users who step away from their screens or return later might forget the exact context for each field and whether it requires a specific format (e.g., whether to include country codes or parentheses for phone numbers).

    4. Reviewing Answers Becomes a Hassle

    Many people like to review their answers before hitting the Submit button. However, if placeholder text disappears once the user types something in, they can’t quickly verify whether their entry meets the field’s requirements. This can lead to overlooked mistakes—like mixing up month and day in date fields or forgetting to include a state abbreviation in an address.

    5. Fixing Errors Gets Confusing

    When a form returns an error message, it often refers to a specific label or hint. Without a visible label, a user might only see a generic error message like “Invalid entry” without knowing how to fix it. They’re left guessing whether they must add a certain number of characters, switch from text to numbers, or follow a specific pattern. This guesswork can be frustrating and lead to abandoned forms.

    6. Some Browsers Hide Placeholders When the Field Is Focused

    In certain older browsers, clicking or tabbing into an input field removes the placeholder immediately. Suppose a user didn’t fully absorb the instructions beforehand. In that case, they’ll have to navigate out of the field and back in, or potentially delete any typed text, to see the placeholder again. It’s a minor issue but yet another piece of friction.

    7. They Can Be Mistaken for an Actual Answer

    Placeholder text usually has a lighter contrast to differentiate it from actual user input, but the difference can be subtle. Some users might assume the placeholder is pre-filled data and skip the field altogether. Or they might try to erase the text, only to realize it’s a placeholder, not a typed entry.

    8. Low Contrast Makes Them Hard to Read

    One frequent design choice is to make placeholders light gray. This aesthetic might look sleek but can be challenging to read for people with visual impairments or even those using a device in bright sunlight. Low contrast is a direct accessibility barrier and may violate the  Web Content Accessibility Guidelines (WCAG) guidelines, which recommend sufficient contrast between text and background.

    9. Some Screen Readers Don’t Read Placeholder Text

    Screen reader support for placeholders is inconsistent. Some devices or assistive tools ignore placeholders entirely, leaving users no context. If you rely on placeholders to communicate critical instructions, this group of users may miss out on the information they need.

    10. Smaller Clickable Area Without Labels

    When you have a label element associated with a form field, clicking the label sets focus on that field. This feature is handy, especially for people with motor impairments who benefit from a larger clickable target. Without a proper label, users might have to click precisely on the field, which can be more complicated.

    11. Placeholder Text Gets Cut Off

    Long placeholder text often doesn’t fit in the space provided, so it gets truncated. If the most crucial part of the instruction is at the end—like a date format or suffix—it may not be visible. Mobile users, in particular, have limited screen space, making it even more likely that critical instructions get chopped.

    12. Some Browsers Don’t Translate Placeholders

    If you depend on browser-based translation (like Google Translate in Chrome), remember that these tools don’t always translate placeholder text. International users might see fields with instructions in a language they don’t understand, putting them at a disadvantage.

    13. Auto-Complete Can Mess Things Up

    Browsers often auto-fill fields such as name or email based on saved user information. When that happens, the placeholder text is never shown. If the user doesn’t recall the exact format needed—like whether the phone number should include a dash or parentheses—they might submit the wrong thing without even realizing it.

    14. High Contrast Mode Makes Placeholders Look Like User Input

    High Contrast Mode in Windows can shift placeholder text to the same color as regular text. In that situation, a placeholder might appear identical to actual input, confusing users who think the field is already filled in or assume it’s a default value.

    What You Should Do Instead

    Rather than relying on placeholders, consider these best practices:

    Use a Visible Label

    Make sure every form field has a label that stays on the screen. Labels tell users—sighted, low vision, or blind—what the field is for. They also help screen reader users navigate more easily.

    Put Hint Text Below the Label

    If you need to offer more guidance, place this text below or next to the label. This way, the hint stays visible all the time. It won’t disappear once someone starts typing.

    Provide Clear Formatting Instructions

    Instead of relying on placeholders, add clear examples outside the input field. For instance, you could show “MM/DD/YYYY” under the “Date of Birth” label. Users can see the format without losing the prompt.

    Test for Accessibility

    Test your forms with screen readers and try them in high-contrast mode. Check that the labels are clear, that hint text stands out, and that the form works well even if placeholders don’t show up at all. Tools like WAVE or Google Lighthouse can help identify accessibility barriers.

    Consider Better UX Patterns

    Inline validation, tooltips, or progressive disclosure can guide users in a more reliable way. These methods let users see error messages or instructions at just the right time, without losing any important label text.

    Clear Forms, Better Experiences

    Using placeholders might seem like a clean and modern design choice, but it often causes more trouble than it’s worth. From disappearing instructions to accessibility issues, placeholders can leave users frustrated and unsure. Instead of relying on placeholders, give each field a clear label and keep helpful guidance visible. By doing so, you’ll create a smoother, more inclusive experience for everyone who visits your site.

    Need help making sure your forms are user-friendly and accessible? 216digital specializes in improving digital experiences for all users. Reach out to us today to learn how we can help you design better, more inclusive forms—no placeholders needed.

    Greg McNeil

    February 6, 2025
    How-to Guides
    Accessibility, How-to, Web Accessibility Remediation, web developers, web development, Website Accessibility
  • Why No ARIA Is Better Than Bad ARIA

    It’s tempting to think of ARIA (Accessible Rich Internet Applications) as the one-stop solution for all your accessibility needs. After all, ARIA exists to help developers create web content that works better for people who use assistive technology, like screen readers. But here’s the catch: if you misuse ARIA—or in places where it isn’t needed—you can end up making your site less accessible, not more.

    This post will explain why semantic HTML should always be your go-to approach, when and why ARIA is beneficial, the most common ARIA mistakes, and best practices for getting it right. By the end, you’ll see how “less is more” often applies to ARIA and why sticking to native elements can save you—and your users—a lot of trouble.

    What Is ARIA (and Why Does It Matter)?

    ARIA stands for Web Accessibility Initiative – Accessible Rich Internet Applications. Created by the World Wide Web Consortium (W3C), ARIA provides a set of roles, states, and properties that help assistive technologies (like screen readers) understand the meaning and function of different elements on a webpage. It’s beneficial for complex or dynamic interfaces that native HTML elements don’t fully cover—such as custom sliders or tab interfaces.

    However, the real power of ARIA depends on how it’s used. Applying ARIA roles in the wrong places or mislabeling states can lead to confusion and errors. Users relying on screen readers might hear incorrect information about what’s on the page or even miss out on essential controls. If you’re not cautious, you could do more harm than good.

    Why Semantic HTML Should Be Your First Choice

    Before jumping into ARIA, remember that semantic HTML is the foundation of accessible web design. Native elements, like <header>, <nav>, <button>, and <footer>, come with many built-in features that screen readers and other assistive tools already understand.

    What is Semantic HTML?

    It refers to HTML elements that clearly describe their meaning. For instance, a <nav> element signals that it contains navigation links. A <button> says, “I’m something clickable!” to both users and screen readers.

    Why Does it Matter?

    When you use semantic elements, you’re using markup that browsers and screen readers know how to interpret. This often means you don’t need ARIA at all—because everything is already handled for you.

    Real-world Example

    If you need a button, just use <button> instead of a <div> with role= "button". Screen readers automatically identify a <button> as a button, while a <div> is just a generic container. Adding a role= "button" to that <div> can work, but it’s extra code and is often less reliable than using a <button> in the first place.

    By relying on these built-in elements, your code is simpler and more intuitive. You’re also less likely to cause confusion when you mix ARIA roles with native roles.

    When (and Why) ARIA Is Actually Needed

    So, if semantic HTML is so powerful, why do we have ARIA at all?

    Filling the Gaps

    HTML is great, but it’s not perfect. Some interactive elements—like complex sliders, tab panels, or sortable tables—aren’t natively supported (or are only partially supported) by standard HTML tags. ARIA helps fill in these gaps by providing additional metadata.

    Roles, States, and Properties

    ARIA is split into three main categories: roles (what is this thing?), states (what is its current condition?), and properties (how does it behave?). These allow screen readers to give users a clearer picture of what’s happening on the page.

    Example: Tabs and sliders

    If you’re building a tab interface from scratch, you might rely on a series of <div> elements. You’d need ARIA attributes like role= "tablist", role= "tab“, and role= "tabpanel", plus properties like aria-selected= "true" or aria-hidden= "true" to show which tab is active.

    Ultimately, ARIA becomes crucial when the default HTML elements don’t cover the level of interactivity or complexity you need. That might be a custom widget or a specialized interface that doesn’t map neatly to existing HTML tags.

    The Most Common ARIA Mistakes (and Why They’re a Problem)

    Misusing Roles

    Sometimes, developers add ARIA roles to elements out of habit, without stopping to see if the native element would have worked better. If you set role= "button" on a <div>, you must also manually manage keyboard interactions and focus states. If you don’t, assistive technology users may be unable to click or navigate to this “button” effectively.

    Example

    <!-- Not so good -->
    <div role="button" tabindex="0" onclick="doSomething()">
      Click me
    </div>
    
    <!-- Better -->
    <button onclick="doSomething()">Click me</button>

    Using a <button> means you get keyboard focus, click events, and screen reader recognition by default—no extra ARIA or scripting needed.

    Redundant or Conflicting Roles

    Many elements come with built-in roles. A <nav> element is understood as “navigation,” and a <ul> is understood as a list. If you add role= "navigation" to a <nav>, you’re restating something already known. In some cases, overriding a native role with a custom role can even interfere with how assistive technologies interpret the element.

    Example

    <!-- Not so good -->
    <nav role="navigation">
      <!-- Navigation links here -->
    </nav>
    
    <!-- Better -->
    <nav>
      <!-- Navigation links here -->
    </nav>

    Here, adding role= "navigation" is unnecessary and could create confusion in some tools.

    Incorrect State Management

    ARIA states, like aria-expanded or aria-checked, must accurately reflect the element’s real condition. If your dropdown menu is closed but you have aria-expanded= “true”, a screen reader user will hear that the menu is open—even though it isn’t. This mismatch can be very disorienting.

    Example

    <!-- Not so good: says it's expanded when it's actually closed -->
    <button aria-expanded="true" onclick="toggleMenu()">Menu</button>
    
    <!-- Better: toggle the value dynamically with JavaScript -->
    <button aria-expanded="false" onclick="toggleMenu()">Menu</button>

    Make sure your script updates aria-expanded to reflect the actual state of the menu (true when open, false when closed).

    ARIA Overload

    Adding too many ARIA attributes can clutter the information that screen readers must process. For instance, overusing aria-live regions can cause screen readers to constantly read out changes that might not be important. This can frustrate users and cause them to miss critical content.

    Example

    <!-- Not so good: multiple live regions announcing frequent updates -->
    <div aria-live="polite">Update 1</div>
    <div aria-live="polite">Update 2</div>
    <div aria-live="polite">Update 3</div>
    
    <!-- Better: only announce genuinely important changes -->
    <div aria-live="polite" id="importantUpdates"></div>
    

    If you really need to announce multiple updates, try grouping them or letting users opt-in.

    Misusing aria-hidden

    aria-hidden= "true" tells screen readers to ignore an element. If you add this attribute to interactive content—like a button, form field, or link—you’re effectively locking out users who rely on assistive tech.

    Important: Hiding something visually is not always the same as hiding it from screen readers. Don’t use aria-hidden if the content is still necessary for some users.

    Example

    <!-- Not so good: Interactive element is hidden from screen readers -->
    <button aria-hidden="true" onclick="doSomething()">Buy Now</button>
    
    <!-- Better: If you need to hide it visually for some reason, do so with CSS,
         but keep it accessible to screen readers. -->
    <button class="visually-hidden" onclick="doSomething()">Buy Now</button>

    (“Visually hidden” classes typically hide elements from sighted users but keep them available to assistive tech.)

    Why “No ARIA” is Often the Best Choice

    The golden rule is this: bad ARIA is worse than no ARIA at all. Why? Because at least with no ARIA, the user experience reverts to the default behaviors of native HTML, which assistive technologies are designed to understand. But if you add incorrect ARIA roles or states, you can mislead screen readers entirely.

    In many cases, the standard HTML element does everything you need. By default, a <button> is keyboard-accessible, announces itself as a button, and can have an accessible label. Adding role= "button" to a <div> only means more overhead for you and possibly less clarity for users.

    Best Practices for Using ARIA the Right Way

    Use Native HTML First

    Always check whether you can use a built-in HTML element. This approach is simpler to code, more reliable, and better for accessibility out of the gate.

    Example

    Instead of:

    <div role="button" tabindex="0">Submit</div>

    Use:

    <button>Submit</button>

    No extra attributes, no confusion—just a straightforward button.

    Be Precise with Roles and States

    If you must use ARIA, choose the exact role that matches the purpose of your element. Also, keep an eye on the current state—like aria-expanded, aria-checked, or aria-selected—and update it only when something changes.

    Example

    <button aria-expanded="false" aria-controls="menu" onclick="toggleMenu()">Menu</button>
    <ul id= "menu" hidden>
      <li>Home</li>
      <li>Services</li>
      <li>Contact</li>
    </ul>

    In this example, setting aria-expanded= "false" on the button shows it’s not expanded. When the user clicks, you can switch that to true in your JavaScript.

    Don’t Add ARIA Where It’s Not Needed

    If an element already serves a clear function, adding a role that duplicates it is just noise for screen readers.

    Example

    <!-- Not so good -->
    <ul role="list">
      <li>Item 1</li>
      <li>Item 2</li>
    </ul>
    
    <!-- Better -->
    <ul>
      <li>Item 1</li>
      <li>Item 2</li>
    </ul>

    A <ul> is already recognized as a list by assistive technology.

    Test with Real Assistive Tech

    Tools like automated accessibility checkers are helpful, but they can’t catch everything. The best way to confirm your site’s accessibility is to test it with screen readers (like NVDA, JAWS, or VoiceOver) and try navigating entirely with a keyboard. If you can, get feedback from people who actually use these tools every day—they can point out mistakes or obstacles you might miss otherwise.

    Conclusion

    Using ARIA incorrectly can do more harm than good. In fact, it can make websites less accessible and confusing for users who rely on screen readers. The first step to building an accessible website is to stick with semantic HTML wherever possible. If you need ARIA—especially for complex custom widgets—be sure to use it carefully, accurately reflecting each element’s true roles and states. Then, test your work with real users and assistive technologies to make sure you’re making things better, not worse.

    Following these guidelines helps create a smoother experience for every visitor, including those using assistive technology. Remember: if you can solve your problem with native HTML, do that first. If not, ARIA can be a fantastic tool—just be sure you’re using it correctly.

    Need Help with Web Accessibility?

    Making a website accessible can be tricky, especially when it comes to knowing how and when to use ARIA. 216digital specializes in web accessibility, from ARIA best practices to full WCAG compliance. If you’re ready to take the next step toward a more inclusive web experience, reach out to us today! Let’s work together to ensure your site remains welcoming—and functional—for every user.

    Greg McNeil

    February 4, 2025
    How-to Guides
    Accessibility, ARIA, How-to, WCAG, Web Accessibility, web developers, web development
  • Web Accessibility: Making Drop-Down Menus User-Friendly

    Drop-down menus are a staple in website navigation, offering a compact way to organize and access multiple links. But while they streamline user experience, they can also create significant barriers if not designed with accessibility in mind. For users who rely on screen readers, keyboard navigation, or other assistive technologies, a poorly implemented menu can turn a simple browsing experience into a frustrating ordeal.

    This article will guide website owners, developers, and content creators on how to create accessible drop-down menus that enhance usability for all users. We’ll cover foundational accessibility principles, best coding practices, and testing methods to ensure your menus are inclusive and user-friendly.

    Foundational Accessibility Principles for Drop-Down Menus

    To build accessible drop-down menus, start by understanding core web accessibility principles. Here are the three most critical aspects:

    1. Use Semantic HTML

    Semantic HTML ensures that content is meaningful and properly interpreted by assistive technologies. Instead of using <div> or <span> elements for interactive components, use appropriate HTML elements like:

    • <nav> for navigation sections
    • <ul> and <li> for menu structures
    • <button> to toggle drop-down visibility

    For example:

    <nav>
      <button aria-haspopup="true" aria-expanded="false" id="menuButton">Menu</button>
      <ul id="menu" hidden>
        <li><a href="#">Home</a></li>
        <li><a href="#">About</a></li>
        <li><a href="#">Services</a></li>
        <li><a href="#">Contact</a></li>
      </ul>
    </nav>

    2. Ensure Keyboard Navigation

    Users who navigate via keyboard should be able to open, close, and move through the menu using the Tab and arrow keys. Ensure the following behaviors:

    • The menu should open with Enter or Space when focused on the toggle button.
    • The Esc key should close the menu.
    • Arrow keys should allow navigation within the menu items.

    3. Use ARIA Roles and Attributes Wisely

    ARIA (Accessible Rich Internet Applications) attributes help convey additional information to screen readers. However, improper use can create confusion. Apply ARIA roles correctly:

    • aria-haspopup="true" indicates that a button controls a drop-down menu.
    • aria-expanded="false" updates dynamically when the menu is opened or closed.
    • role="menu" and role="menuitem" clarify the structure.

    Example implementation:

    <button aria-haspopup="true" aria-expanded="false" id="menuButton">Menu</button>
    <ul id="menu" role="menu" hidden>
      <li role="menuitem"><a href="#">Home</a></li>
      <li role="menuitem"><a href="#">About</a></li>
      <li role="menuitem"><a href="#">Services</a></li>
    </ul>

    Structuring Accessible Drop-Down Menus

    Now that we’ve covered the principles, let’s implement an accessible drop-down menu using HTML, CSS, and JavaScript.

    1. Toggling Visibility

    A menu should only be visible when needed. Use JavaScript to control visibility:

    const menuButton = document.getElementById('menuButton');
    const menu = document.getElementById('menu');
    menuButton.addEventListener('click', () => {
      const expanded = menuButton.getAttribute('aria-expanded') === 'true';
      menuButton.setAttribute('aria-expanded', !expanded);
      menu.hidden = expanded;
    });

    2. Managing Focus for Keyboard Users

    When a menu opens, focus should shift inside it. When it closes, focus should return to the toggle button:

    toggle button:
    menuButton.addEventListener('click', () => {
      menu.hidden = !menu.hidden;
      menu.hidden ? menuButton.focus() : menu.querySelector('a').focus();
    });

    3. Enabling Smooth Keyboard Interactions

    To navigate the menu with arrow keys, use this approach:

    menu.addEventListener('keydown', (event) => {
      const items = [...menu.querySelectorAll('a')];
      let index = items.indexOf(document.activeElement);
      
      if (event.key === 'ArrowDown') {
        event.preventDefault();
        index = (index + 1) % items.length;
        items[index].focus();
      } else if (event.key === 'ArrowUp') {
        event.preventDefault();
        index = (index - 1 + items.length) % items.length;
        items[index].focus();
      } else if (event.key === 'Escape') {
        menu.hidden = true;
        menuButton.focus();
      }
    });

    Testing Your Drop-Down Menus for Accessibility

    1. Screen Reader Testing

    Use a screen reader like NVDA (Windows), VoiceOver (Mac), or JAWS to ensure:

    • Menus are announced properly.
    • aria-expanded updates correctly.
    • Navigation follows expected patterns.

    2. Keyboard Testing

    Try navigating your menu using only the keyboard. Ensure:

    • Tab reaches the menu.
    • Enter or Space opens the menu.
    • Arrow keys move between items.
    • Esc closes the menu.

    3. Contrast and Readability

    Ensure proper color contrast between text and background. Use tools like the WebAIM Contrast Checker to verify compliance with WCAG 2.1 standards.

    Best Practices for Creating Intuitive Menus

    • Keep It Simple: Avoid deep nesting that makes menus cumbersome.
    • Ensure Mobile Friendliness: Use larger touch targets for better usability.
    • Avoid Hover-Only Menus: They exclude keyboard users and some assistive technology users.
    • Provide Visual Indicators: Show clear changes when menus expand or collapse.

    Conclusion

    By using semantic HTML, managing focus properly, implementing ARIA roles correctly, and rigorously testing your menus, you can ensure they work for all users, regardless of ability.

    Accessible drop-down menus not only improve usability but also make your site more welcoming to all visitors. Implement these best practices today and make your navigation barrier-free!

    If you’re ready to take the next step toward digital inclusion, reach out to 216digital to schedule an ADA briefing. We’ll help you assess your website, develop a tailored plan, and guide you through the process of building an online presence that works for everyone. Don’t wait—contact us today and let’s make the internet a more accessible place together.

    Greg McNeil

    January 24, 2025
    How-to Guides
    Accessibility, drop-down menus, How-to, WCAG, Web Accessibility, web developers, web development
  • Accessibility Testing: Prioritize Fixes That Truly Matter

    Accessibility can feel like an overwhelming mountain to climb. Every round of accessibility testing uncovers new problems—some obvious, others hidden deep in the code or design. Where do you start when everything seems important? What if you tackle the wrong issue first, leaving users still stuck?

    These questions are important, and the answers can transform how your website serves all visitors. This guide isn’t just about fixing problems—it’s about focusing your efforts where they matter most. By exploring WebAIM’s four-level severity framework, you’ll learn how to prioritize issues effectively and make meaningful progress toward an inclusive website. Let’s dive in and figure this out together.

    WebAIM’s Four-Level Severity Framework

    WebAIM (Web Accessibility in Mind) categorizes accessibility issues into four levels of severity based on their impact on users. These categories help prioritize fixes by focusing on barriers that significantly affect user experience and access.

    Critical Issues

    Critical issues completely block users from accessing specific parts of your website or performing essential tasks. Addressing these issues should be the highest priority. Examples include:

    • Interactive elements, such as buttons or form inputs, that cannot be reached or activated using a keyboard.
    • Videos without captions, which exclude users who are deaf or hard of hearing.
    • Content that flashes or strobes in a way that could cause seizures for individuals with photosensitive epilepsy.

    To prevent these barriers, developers should prioritize using accessible, native HTML elements and perform thorough accessibility testing, including keyboard and screen reader evaluations, during the development process.

    Significant Issues

    Significant issues do not entirely block access but make interacting with the website cumbersome or frustrating for users. Examples include:

    • Missing visual focus indicators, which make it challenging for keyboard users to identify the currently focused element.
    • Poor color contrast that makes text difficult to read for users with visual impairments.

    These issues disrupt the user experience and should be addressed soon after critical issues to enhance accessibility.

    Moderate Issues

    Moderate issues require users to expend unnecessary effort or time to navigate and interact with web content but do not entirely impede access. Examples include:

    • Lack of properly structured semantic HTML, such as headings and regions, which slows navigation for screen reader users.
    • Generic or vague  descriptive link text (e.g., “Click here”) that fails to describe the destination or action clearly.
    • Animations that lack user controls, making it difficult for some users to focus on other content.

    Comprehensive accessibility testing ensures these moderate issues are identified and addressed to improve usability for all users.

    Minor Issues

    Minor issues do not create significant barriers but contribute to a polished and professional user experience when resolved. Examples include:

    • Slight inconsistencies in focus styles for keyboard navigation.
    • Overuse of ARIA attributes, such as redundant tabindex values on elements that are already focusable.

    While not urgent, fixing minor issues during routine updates demonstrates attention to detail and commitment to accessibility best practices.

    Step-by-Step Guide to Prioritizing Accessibility Fixes

    Feeling unsure where to start? Don’t worry—you’re not alone. Here’s a simple plan to categorize and tackle accessibility issues step by step:

    1. Conduct a Comprehensive Accessibility Audit

    Begin by testing your site with tools like  WAVE and Lighthouse. Then, complement these results with manual testing—navigate your site with a keyboard, try a screen reader, and zoom your browser window. Automated tools catch many issues, but hands-on testing uncovers usability challenges they miss.

    2. Categorize Issues by Severity

    Use WebAIM’s framework to prioritize fixes:

    • Critical issues should top your list, as they directly prevent access.
    • Serious issues come next, addressing significant usability gaps.
    • Moderate and minor issues can be grouped for later phases.

    A structured approach to accessibility testing ensures the most pressing barriers are resolved first.

    3. Consider the Impact on Your Audience

    Think about how each issue affects your users. For example, missing alt text on product images affects a wide audience and should take precedence. If you have user feedback, use it to identify pain points that need urgent attention.

    4. Focus on High-Traffic and High-Value Pages

    Start your efforts where they’ll have the greatest impact:

    • Homepage and landing pages.
    • Key interaction points like forms or checkout pages.
    • Frequently accessed resources such as blogs or FAQs.

    By targeting these areas during accessibility testing, you ensure that the improvements benefit the largest number of users.

    5. Use a Phased Approach for Moderate and Minor Issues

    After resolving critical and serious issues, create a plan for tackling moderate and minor ones. For instance:

    • Update heading structures during new content creation.
    • Fix descriptive link text during routine content reviews.

    Breaking these tasks into smaller phases makes the process manageable and less overwhelming.

    6. Test and Retest

    After making fixes, conduct accessibility testing again. If possible, involve users with disabilities to confirm your solutions work in real-world scenarios. Their feedback is invaluable and can guide future improvements.

    Tools and Techniques for Effective Accessibility Testing

    A good mix of tools and techniques ensures you catch both technical and usability issues. Here’s what to try:

    • Automated Tools: WAVE and Lighthouse are great for spotting common errors.
    • Manual Testing: Use a keyboard or screen reader to experience your site like some users do.
    • Color Contrast Checkers: WebAIM’s Contrast Checker ensures text is easy to read.
    • User Testing: Working with people who have disabilities provides first hand insights.

    Why Prioritization Matters

    Prioritizing fixes has clear benefits:

    • Faster Results: You can address critical barriers quickly and make your site accessible sooner.
    • Better Use of Resources: Time and budget go toward solving high-impact problems.
    • Happier Users: Fixing severe issues first improves usability for everyone.

    Taking things one step at a time, with regular accessibility testing, makes the process less overwhelming and helps you steadily improve your site.

    Final Thoughts

    Accessibility can feel like a big undertaking, but it doesn’t have to be. By focusing on the most critical barriers first and conducting consistent accessibility testing, you can make real progress without burning out. Accessibility isn’t a one-time project—it’s an ongoing commitment to creating a better digital experience for all.

    Imagine how many more people could enjoy your site if it were accessible to everyone. Whether you’re a developer, IT director, or content creator, each step you take helps make the web a more inclusive place.

    And you don’t have to do it alone. 216digital is here to help. From audits to ongoing accessibility testing and monitoring, we’ll guide you every step of the way. Together, we can create a website that’s user-friendly, inclusive, and aligned with the latest standards. Schedule your consultation today, and let’s get started making your site the best it can be!

    Greg McNeil

    January 21, 2025
    How-to Guides
    Accessibility, Accessibility testing, automated testing, How-to, WebAIM, Website Accessibility
  • Accessibility in JavaScript: A Developer’s Guide

    JavaScript has revolutionized web development, enabling developers to create interactive and dynamic websites. However, these enhancements can also introduce significant accessibility barriers if not implemented thoughtfully. For web developers and eCommerce managers, ensuring that JavaScript-powered features are accessible isn’t just about compliance—it’s about creating an inclusive experience for all users.

    This guide explores the essential techniques, testing methods, and best practices to ensure that JavaScript features meet accessibility standards and improve usability for everyone.

    Why Accessibility in JavaScript Matters

    Interactive JavaScript elements, such as modals, dropdown menus, and dynamic content updates, can be challenging for users with disabilities. Poorly implemented JavaScript can break keyboard navigation, confuse screen readers, or cause focus management issues, creating barriers that exclude a portion of your audience.

    By prioritizing accessibility, developers can:

    • Meet Web Content Accessibility Guidelines (WCAG).
    • Improve user experience for everyone, including users with disabilities.
    • Reduce the risk of legal action related to accessibility non-compliance.
    • Expand your website’s audience and customer base.

    Common Accessibility Barriers in JavaScript

    Before diving into solutions, let’s examine some common accessibility pitfalls associated with JavaScript:

    1. Keyboard Inaccessibility: Many JavaScript features rely on mouse interactions, neglecting users who navigate with a keyboard.
    2. Focus Management Issues: Improper handling of focus can disorient users, especially when triggering modals, popups, or dynamic content.
    3. Unlabeled ARIA Roles: Dynamic elements without proper ARIA roles and attributes can confuse screen readers.
    4. Non-Compliant Custom Widgets: Custom components like sliders, tabs, or accordions often fail to replicate the functionality of their native HTML counterparts.
    5. Content Updates Without Notifications: Dynamic content changes that are not announced to assistive technologies leave users unaware of critical updates.

    Best Practices for Accessible JavaScript

    To make your JavaScript-powered features inclusive, follow these best practices:

    1. Ensure Keyboard Accessibility

    All interactive elements must be operable using only a keyboard. Consider the following:

    • Use semantic HTML elements like <button>, <a>, and <input>, which have built-in keyboard support.
    • Add tabindex= "0" to custom elements to make them focusable.
    • Avoid tabindex values greater than 0, which can disrupt the natural tabbing order.
    • Implement custom keyboard interactions for widgets like dropdowns and modals. For example, allow users to close a modal with the Escape key.

    2. Manage Focus Properly

    Focus management is critical when working with dynamic content. Here’s how to handle it:

    • Set Initial Focus: When opening a modal, move focus to the first interactive element within it.
    • Trap Focus: Prevent users from tabbing out of an open modal.
    • Restore Focus: Return focus to the triggering element when the modal is closed.
    • Avoid Focus Loss: Ensure that dynamically added content doesn’t cause focus to disappear.

    3. Use ARIA Responsibly

    Accessible Rich Internet Applications (ARIA) can enhance screen reader compatibility, but misuse can lead to confusion. Follow these guidelines:

    • Use ARIA Roles: Assign roles like role= "dialog" for modals or role= "menu" for dropdowns.
    • Add ARIA States: Use attributes like aria-expanded, aria-hidden, and aria-live to convey element states to assistive technologies.
    • Don’t Overuse ARIA: Avoid using ARIA when semantic HTML can achieve the same result.

    4. Announce Dynamic Content Updates

    For screen reader users, dynamically updated content must be announced clearly:

    • Use aria-live regions to alert users to changes in content.
    • Set the aria-live attribute to “polite” for non-urgent updates or “assertive” for critical changes.
    • Avoid excessive announcements, which can overwhelm users.

    5. Test Custom Widgets Thoroughly

    If you create custom widgets, ensure they mimic the behavior of native elements:

    • Use the WAI-ARIA Authoring Practices Guide as a reference.
    • Make widgets focusable, operable via keyboard, and compatible with screen readers.
    • Test with multiple assistive technologies and devices to ensure broad accessibility.

    Testing JavaScript for Accessibility

    Accessibility testing is an essential part of development. Use the following tools and methods to identify and address accessibility issues:

    Automated Tools

    1. Lighthouse (built into Chrome DevTools): Provides a quick audit of accessibility issues.
    2. WAVE: Highlights accessibility problems directly on your webpage.

    Manual Testing

    Automated tools can’t catch every issue, so manual testing is critical:

    • Keyboard Navigation: Ensure all interactive elements are focusable and operable with the Tab and Enter keys.
    • Screen Readers: Test your website with screen readers like NVDA, JAWS, or VoiceOver.
    • Focus Indicators: Verify that focus indicators are visible and intuitive.

    Real-World Scenarios

    Test your website with users who rely on assistive technologies. User feedback can uncover issues that developers might overlook.

    Meeting WCAG Requirements

    To comply with WCAG, focus on these key guidelines:

    Perceivable

    • Ensure text alternatives for images and icons.
    • Provide captions for video content.

    Operable

    • Make all functionality available via a keyboard.
    • Avoid content that flashes more than three times per second.

    Understandable

    • Use clear labels and instructions.
    • Ensure consistent navigation and predictable interactions.

    Robust

    • Use valid HTML and ARIA attributes to ensure compatibility with assistive technologies.

    Benefits of Accessible JavaScript

    Implementing accessible JavaScript goes beyond compliance. It delivers tangible benefits, such as:

    • Improved User Experience: Accessible features make your website easier to use for everyone.
    • Increased Market Reach: Approximately 16% of the world’s population lives with some form of disability. Accessibility ensures they can engage with your website.
    • Better SEO: Many accessibility improvements, like proper headings and alt text, also enhance search engine rankings.
    • Legal Compliance: Meeting accessibility standards helps protect your business from lawsuits and reputational damage.

    Conclusion

    It is far easier to create accessible JavaScript from the onset rather than trying to fix it as an afterthought if you are armed with the proper knowledge.

    Stay informed about evolving standards like WCAG and remain proactive in integrating accessibility into your development workflow. If you’re unsure if your JavaScript is accessible or are looking for an implementation partner who is focused on accessibility, reach out to 216digital using the contact form below.

    Greg McNeil

    January 17, 2025
    How-to Guides
    Accessibility, How-to, JavaScript, Web Accessibility, web developers, Website Accessibility
  • How to Use JAWS for Screen Reader Testing

    For millions of people with visual impairments, screen readers like Job Access With Speech (JAWS) are essential for navigating the digital world. According to a 2024 WebAIM survey, JAWS continues to lead the way as one of the most widely used screen readers, with 41% of respondents relying on it—outpacing other tools like NonVisual Desktop Access (NVDA) and Apple VoiceOver.

    If you’re focused on building an accessible digital experience, incorporating screen reader testing into your workflow is a must. Not only does it help you create a more inclusive website, but it also supports compliance with accessibility laws like the Americans with Disabilities Act (ADA), WCAG standards, and more.

    In this guide, we’ll break down how to use JAWS for accessibility testing, explore essential commands, and share tips for improving your website’s usability. But first, a quick look at what makes it such a powerful tool.

    What is JAWS?

    JAWS, developed by Freedom Scientific, is a screen reader that converts on-screen text into speech or braille for users who are blind or visually impaired. It allows users to navigate websites, applications, and documents without needing to see the screen.

    JAWS is one of the most popular screen readers globally, making it an essential tool for web accessibility testing. By simulating how users rely on assistive technologies, JAWS helps you identify barriers that may prevent someone from fully engaging with your website.

    Why is JAWS Essential for Accessibility Testing?

    Accessibility testing is about ensuring everyone, regardless of ability, can interact with your website. JAWS plays a vital role in this process because:

    • Real-World Simulation: JAWS mimics how many visually impaired users experience the web, allowing you to uncover issues that automated tools might miss.
    • WCAG Compliance: Testing with JAWS helps ensure your website complies with the Web Content Accessibility Guidelines (WCAG), a global standard for digital accessibility.
    • Improved User Experience: By identifying and fixing accessibility barriers, you create a more inclusive, user-friendly experience for all visitors.

    How to Set Up JAWS

    1. Download and Install JAWS: Visit the Freedom Scientific website to download JAWS. While it’s a paid tool, a 40-minute free demo mode is available for testing purposes.
    2. System Requirements: Ensure your computer meets the system requirements. JAWS works on Windows but does not support macOS directly.
    3. Set Up Your Environment: Use headphones to listen while testing so the screen reader’s output doesn’t interfere with other tasks.
    4. Familiarize Yourself with the Settings: Spend time exploring the settings menu to adjust speech rate, verbosity, and other preferences.

    Key JAWS Commands You Need to Know

    Learning a few essential JAWS commands will make testing faster and more effective. Here are some basics to get you started:

    • Navigating Headings: Press H to jump to the next heading and Shift + H to go to the previous heading.
    • Lists: Press L to move to the next list and I to navigate to individual list items.
    • Links: Use Tab to navigate through links or Insert + F7 to bring up a list of all links on the page.
    • Forms: Press F to jump to the next form field and Shift + F to go to the previous one.
    • Read the Page: Use Insert + Down Arrow to read the page continuously or Arrow Keys for manual reading.

    Step-by-Step Guide to Testing Web Accessibility with JAWS

    Start with the Homepage

    Open your website’s homepage and let JAWS read through it. Check if the content flows logically and whether important elements, like headings and links, are announced correctly.

    Test Navigation

    Use the Tab key to navigate through links and interactive elements. Ensure focus indicators are visible and links are descriptive (e.g., “Learn More” should specify the action or page it leads to).

    Evaluate Headings

    Press Insert + F6 to bring up a list of headings. Verify that they are hierarchical and descriptive, making it easier for users to navigate.

    Check Forms

    Navigate through form fields using the F key. Test for proper labeling, keyboard navigation, and error message announcements.

    Test Images and Alt Text

    JAWS will read the alt text of images. Ensure images have descriptive alt text and that decorative images are marked appropriately (e.g., as null or empty).

    Assess ARIA Roles and Landmarks

    Use JAWS to test ARIA roles, landmarks, and live regions. Verify that these elements provide meaningful context to screen reader users.

    Document Issues

    As you test, document any barriers you encounter, such as missing alt text, unclear link descriptions, or inaccessible forms. Include the steps to replicate the issue and suggest solutions.

    Tips for Effective JAWS Testing

    • Pair with a Keyboard-Only Test: Ensure your website is fully navigable using only a keyboard, as this is crucial for screen reader users.
    • Listen Critically: Pay attention to how JAWS announces content. Confusing or incomplete announcements signal a need for improvement.
    • Focus on User Experience: Think about how easy it would be for a JAWS user to accomplish key tasks on your website, such as making a purchase or finding contact information.
    • Test Multiple Pages: Don’t stop at the homepage. Test a variety of pages, including forms, product pages, and blogs.

    Limitations of JAWS

    While JAWS is an invaluable tool for accessibility testing, it has limitations:

    • Cost: It is expensive, which may be a barrier for smaller teams or independent developers.
    • Learning Curve: The abundance of commands and settings can be overwhelming for beginners.
    • Not a Catch-All Solution: JAWS testing alone cannot guarantee accessibility compliance. It’s essential to pair it with other tools and techniques.

    Why JAWS Should Be Paired with Other Tools

    JAWS provides critical insights, but no single tool can capture all accessibility issues. Consider pairing it with:

    • Automated Testing Tools: Tools like WAVE and Lighthouse can quickly identify common issues, such as missing alt text or low contrast.
    • Other Screen Readers: Testing with multiple screen readers, such as NVDA or VoiceOver, ensures compatibility across platforms.
    • Manual Testing: Involve users with disabilities in your testing process to gain authentic feedback.

    Building a More Inclusive Web

    Testing your website with JAWS is a powerful step toward creating an inclusive digital environment. By understanding how screen reader users interact with your content, you can uncover barriers and make meaningful improvements. Remember, accessibility is not just about compliance—it’s about creating a web that works for everyone.

    While JAWS is a fantastic tool, it should be part of a broader accessibility strategy that includes other tools, user testing, and a commitment to following WCAG guidelines. With the actionable insights from this guide, you’re well on your way to improving your website’s accessibility and making a positive impact on all your users.

    Let’s work together to make the web a more inclusive place!

    Need help with accessibility testing? If you’re ready to take your accessibility efforts to the next level, 216digital can help. Our team specializes in comprehensive accessibility solutions that go beyond surface fixes. Schedule an ADA briefing with us today by using the contact form below. Let’s work together to make your website accessible to everyone.

    Greg McNeil

    January 16, 2025
    How-to Guides, Testing & Remediation
    Accessibility testing, assistive technology, How-to, JAWS, screen readers, user testing
  • Writing Code for Web Accessibility: A Guide for Developers

    Coding often feels like speaking a secret language—it’s complex, intricate, and incredibly rewarding. Including web accessibility in your workflow isn’t about reinventing the wheel; it’s about refining your craft to ensure your work reaches everyone. Accessible code builds on the practices you already know, with small adjustments that make a significant impact. In this guide, we’ll explore actionable steps to help you create accessible, user-friendly websites that leave no user behind.

    What Is Accessible Code?

    Accessible code ensures everyone can interact with your website, regardless of ability. Following standards like the Web Content Accessibility Guidelines (WCAG) helps create an inclusive space for all users. By integrating accessibility, you’re not just meeting legal requirements but building a better, more welcoming web experience.

    Accessibility encompasses several aspects, including:

    • Visual Accessibility: Making visual content perceivable by users with visual impairments, often through tools like screen readers.
    • Interactive Usability: Ensuring interactive elements work seamlessly with keyboards, touchscreens, or voice commands.
    • Content Clarity: Structuring information logically to assist users with cognitive impairments.
    • Compatibility: Writing robust code that works with assistive technologies and adapts to future updates.

    The Four Golden Rules of Accessibility: POUR

    The foundation of accessible code is rooted in WCAG’s four guiding principles: Perceivable, Operable, Understandable, and Robust (POUR). These principles ensure your website is usable for everyone. Let’s break them down:

    • Perceivable: Users must be able to see or hear content.
      • Provide text alternatives for non-text content like images (e.g., alt text).
      • Use captions and transcripts for multimedia content.
    • Operable: Interactive elements must be usable with any input device.
      • Ensure keyboard navigation works for all features.
      • Include features like skip-to-content links to improve navigation.
    • Understandable: Content and interfaces should be easy to comprehend.
      • Label forms clearly and provide concise instructions.
      • Write meaningful error messages that guide users in resolving issues.
    • Robust: Code should be compatible with a wide range of assistive technologies.
      • Use valid, semantic HTML to ensure content is interpretable.
      • Test compatibility with assistive technologies like screen readers.

    Adhering to these principles ensures compliance with accessibility standards while enhancing usability for everyone.

    Best Practices for Writing Accessible Code

    Here’s how to apply accessibility principles to your code:

    1. Use Semantic HTML

    Semantic HTML provides structure and meaning to your content. Elements like <header>, <nav>, <main>, and <footer> improve navigation for screen readers and other assistive technologies.

    Instead of:

    <div onclick="doSomething()">Click me</div>

    Use:

    <button onclick="doSomething()">Click me</button>

    Semantic tags enhance usability and reduce the need for ARIA roles, ensuring better compatibility.

    2. Make Forms Accessible

    Forms are a common source of frustration for users with disabilities. Pair input fields with <label> tags to provide clear context:

    <label for="email">Email:</label>
    <input type="email" id="email" name="email">

    For added guidance, use aria-describedby for hints:

    <p id= "emailHint"> We'll never share your email.</p>
    <input type="email" id="email" aria-describedby="emailHint">

    Additionally:

    • Group related fields with <fieldset> and <legend>.
    • Include real-time error validation with accessible alerts.

    3. Ensure Keyboard Navigation

    Interactive elements should be operable using a keyboard. Use logical HTML structures and the tabindex attribute sparingly to create a natural focus order.

    Example:

    <button tabindex="0">Focus me</button>

    Avoid negative tabindex values unless necessary, as they can disrupt navigation.

    4. Add Alt Text to Images

    Alt text makes images accessible to screen readers. Describe the content succinctly:

    <img src= "puppy.jpg" alt= "A golden retriever puppy playing with a ball">

    If an image is decorative, use an empty alt attribute (alt= "") to skip it for screen readers.

    5. Mind Your Colors

    Color contrast impacts readability. Use tools like Contrast Checker to verify that text is legible. Avoid using color as the sole means of conveying information. For example:

    <span style="color: red;">Required field</span>

    Should also include:

    <span class="required" aria-label="Required field">*</span>

    6. Use ARIA Wisely

    Accessible Rich Internet Applications (ARIA) roles can enhance functionality but should be used sparingly. Stick to semantic HTML whenever possible. Common ARIA roles include:

    • role= "alert" for dynamic notifications.
    • aria-expanded for collapsible menus.
    • aria-live for real-time updates.

    7. Don’t Forget Multimedia

    Provide captions for videos and transcripts for audio content. Respect user preferences for reduced motion by using the prefers-reduced-motion media query:

    @media (prefers-reduced-motion: reduce) {
      animation: none;
    }

    Testing Your Accessible Code

    Even the best code needs testing. Use these methods:

    • Automated Testing: Tools like Google Lighthouse or WAVE can identify common issues.
    • Manual Testing: Navigate your site using only a keyboard or a screen reader (e.g., NVDA, VoiceOver).
    • User Testing: Get feedback from users with disabilities to uncover real-world issues.

    Testing should be an ongoing part of your development process to catch and fix issues early.

    Challenges Developers Face—and How to Overcome Them

    Challenge: Understanding WCAG Guidelines Can Be Intimidating

    Solution: Start with the essentials. Focus on foundational elements like semantic HTML, alt text, and keyboard navigation. Once these are second nature, dive deeper into more complex guidelines—one step at a time.

    Challenge: Debugging ARIA Roles Can Be Tricky

    Solution: ARIA can feel like uncharted territory, but tools like ARIA Authoring Practices and automated testing tools (e.g., Google Lighthouse or WAVE) make it manageable. Stick to semantic HTML where possible to minimize the need for custom roles.

    Challenge: Maintaining Accessibility During Updates

    Solution: Accessibility isn’t a one-and-done task; it’s an ongoing commitment. Make accessibility checks part of your QA process and leverage tools like WAVE to identify issues after every update. Document accessibility practices in your team’s workflow to keep everyone aligned.

    Challenge: Balancing Deadlines with Accessibility Goals

    Solution: Tight deadlines can pressure teams to deprioritize accessibility. Combat this by integrating accessibility from the start of a project rather than treating it as an add-on. Small, consistent efforts save time in the long run and prevent last-minute fixes.

    By acknowledging these challenges and embracing practical solutions, developers can turn obstacles into opportunities to create better, more inclusive websites.

    Keep Learning and Building Accessible Code

    Web accessibility is a continuous journey—and an exciting one. As developers, we thrive on solving problems and improving our craft, and accessibility is no different. By staying updated with trusted resources like WebAIM, MDN Web Docs, and the A11y Project, you can keep sharpening your skills and pushing the boundaries of what’s possible. Engage with communities, take courses, and embrace every opportunity to learn. Every small step you take makes the web a more inclusive place for everyone.

    Writing accessible code is about thoughtful, inclusive choices that enhance user experiences. Start with the basics, make accessibility an integral part of your workflow, and let learning drive your improvements. The impact of your efforts extends far beyond compliance; it creates meaningful connections and opens your work to all users, regardless of ability.

    Ready to take your commitment further? Schedule an ADA briefing with 216digital. Our team specializes in tailored web accessibility solutions, helping you mitigate risks and create a more inclusive online presence. Let’s build a better web—together.

    Greg McNeil

    January 9, 2025
    How-to Guides
    accessible code, ADA Compliance, How-to, WCAG, web developers, web development
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