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  • How Good Is Your Mobile Accessibility, Really?

    How Good Is Your Mobile Accessibility, Really?

    Mobile accessibility isn’t just about conforming to WCAG guidelines. With most users browsing on phones and tablets, it’s essential that your designs scale, respond, and support every interaction with ease. For teams building interactive components like tabs, modals, and accordions, mobile behavior and overall mobile accessibility are just as important as how things look on a large desktop screen.

    Even small design and coding choices — like touch target sizing, color contrast, or label structure — can make the difference between a smooth, intuitive experience and a frustrating one. In this article, we’ll walk through practical ways to fold accessibility into your everyday workflow so every tap, scroll, and swipe feels natural, predictable, and inclusive.

    Start with a Solid Responsive Framework

    Use Flexible Layout and Relative Units

    Building accessibility starts with flexible design foundations. A responsive framework ensures that your layout, text, and controls adapt fluidly to any screen size or orientation. Strong responsive foundations are one of the easiest ways to improve mobile accessibility before you write a single line of JavaScript.

    Use relative units like em, rem, %, or vw/vh instead of fixed pixel values. This allows text and elements to scale naturally when users zoom in or change device settings. Avoid rigid containers that break under different resolutions — instead, rely on CSS Grid or Flexbox to help content reflow cleanly.

    Set the Viewport and Respect Zoom

    Always set your viewport meta tag correctly. Add:

    <meta name=”viewport” content=”width=device-width, initial-scale=1″>

    This ensures your content fits the screen properly while allowing users to zoom. Never disable user scaling — it’s essential for users with low vision who need to enlarge content.

    Test Orientation Changes Early

    As your layout takes shape, test orientation changes early. Rotate your device between portrait and landscape to catch:

    • Broken layouts
    • Cropped images
    • Misplaced or partially hidden buttons

    Fixing these issues early in the process is far easier than patching them close to launch.

    Use Responsive Testing Tools

    Finally, make full use of your testing tools. Browser DevTools, responsive modes in Chrome and Edge, and cross-device testing platforms like BrowserStack can help confirm that your site behaves predictably across a range of screens and devices, not just your test phone.

    Make Touch Interaction Effortless

    Design for Comfortable Tap Targets

    Touch interaction is where mobile accessibility truly lives. If users struggle to tap, swipe, or input data, your design loses usability fast — especially in dense interface patterns like accordions and tab sets, where every tap needs to land reliably.

    Keep these principles in mind:

    • Size matters: Interactive targets should be at least 44x44px (about 7–10mm) — the recommended minimum to help prevent accidental taps.
    • Give everything breathing room: Provide enough padding between buttons, links, and icons so people can tap comfortably without frustration.

    Keep Gestures Simple and Discoverable

    Avoid complex or multi-finger actions without alternatives. Not all users can perform pinch or long-press gestures, so offer single-tap controls or visible UI options that accomplish the same function.

    Make Forms Clear and Supportive

    When designing forms, think ease and clarity:

    • Use tap-friendly toggles, switches, and radio buttons where possible — they’re easier to use than long text fields for many tasks.
    • Support autofill so users don’t have to retype predictable information.
    • Add clear labels, and use aria-describedby for inline help or error messages so users understand what’s needed without guessing.

    Respect Reach and Alternate Inputs

    • Think about reach: Frequent actions like “Next” or “Submit” should sit within the natural thumb zone — generally the middle to lower part of the screen.
    • Plan for alternate inputs: Make sure your mobile experience is fully navigable using keyboards, styluses, and switch devices. A touch-friendly site should still work well for users who rely on other interaction methods.

    When these patterns are in place, complex interactions — including accordions — feel lighter, more predictable, and less error-prone on small screens.

    Use Relative Units for Scalable Text and Elements

    Scalable typography is one of the simplest ways to improve readability and accessibility. Replacing absolute pixel values with relative units helps your design adapt to user zoom and different display settings.

    A few practical habits:

    • Favor relative units: Use rem, em, %, and vw/vh for type and spacing rather than fixed pixel values.
    • Test at 200% zoom: Zoom your interface to 200%. Text should remain readable, and your layout should stay intact. If it doesn’t, adjust spacing, line height, or font scaling strategies.
    • Lean on fluid type: Adopt fluid typography using modern CSS. The clamp() function lets type scale gracefully across screen sizes:
      font-size: clamp(1rem, 2vw + 0.5rem, 1.5rem);
    • Avoid fixed positioning for essential content: Pop-ups, modals, or sticky elements should reflow naturally instead of overlapping or disappearing when users zoom or rotate their device.

    When text and key UI elements can scale without breaking the layout, more people can comfortably read and interact with your content — regardless of their device or settings.

    Build Consistency Into Layout and Navigation

    A predictable interface builds user confidence. When navigation, buttons, forms, and interactive patterns like accordions behave consistently, users can move through your app or site with less cognitive load and fewer surprises.

    To support that predictability:

    • Use semantic HTML to describe structure: Elements like <header>, <nav>, <main>, and <footer> help screen readers and assistive technologies understand your page organization automatically.
    • Label icons and actions clearly: If a button uses only an icon, include a descriptive aria-label so its purpose is announced reliably.
    • Keep the order and flow logical: Consistent menu placement and button order reduce the learning curve and make navigation easier for everyone.
    • Standardize components: Consider building a shared design system or component library. When your buttons, forms, modals, and accordions are built with accessibility baked in, those best practices carry forward across every project and release and directly support stronger mobile accessibility in your product.

    Consistency is what turns individual accessibility improvements into a cohesive, trustworthy experience across your entire product.

    Refine Color Contrast and Visual Hierarchy

    Meet Contrast Ratios for Text and UI

    Color plays a big role in mobile readability. Good contrast ensures visibility across different lighting conditions and for users with color vision deficiencies.

    Follow the WCAG contrast standards:

    • 4.5:1 for normal text
    • 3:1 for large text and UI components
    • 3:1 minimum for icons, borders, and input outlines

    Beyond ratios, test your designs under real-world lighting:

    • Bright sunlight
    • Dim rooms
    • Dark mode

    Mobile users interact in unpredictable environments, and contrast that looks great on your monitor may fail in the field.

    Use More Than Color to Convey Meaning

    • Don’t rely on color alone. Combine color with icons, text, or patterns — for example, pair error messages with red outlines and clear, descriptive text.
    • Use hierarchy to guide attention. Thoughtful spacing, font weight, and color contrast help users quickly understand relationships between elements and scan content without extra effort.

    Tools like Stark, WebAIM’s Contrast Checker, or built-in accessibility plugins in Figma and Sketch can help you validate your palette before development begins, so you’re not chasing contrast issues late in the cycle.

    Provide Strong Text Alternatives

    Every image, icon, and multimedia element needs a meaningful text alternative. This is foundational work that has a direct impact on how usable your experience is with assistive technology.

    Good practices include:

    • Alt text with purpose: Use alt text that describes the content or function of an image. If it’s purely decorative, leave the alt attribute empty so screen readers can skip it.
    • Captions and transcripts for multimedia: Even short video clips benefit from lightweight subtitles or transcripts, especially for users in noisy or very quiet environments.
    • Name icon-only controls: If your app relies on icons alone, use aria-label or aria-labelledby attributes so each control can be understood by assistive technology.

    For expanding sections and other interactive disclosures, accuracy and clarity matter:

    • Ensure expanded/collapsed states are exposed to assistive tech.
    • Make sure focus moves in a way that feels intuitive for screen reader and keyboard users.
    • Confirm that each trigger or header clearly describes the content it reveals.

    Validate with Screen Readers

    Before launch, run a screen reader check using VoiceOver (iOS) or TalkBack (Android). Listen to how your app is announced — are the labels clear, logical, and concise? If not, revise until the experience feels straightforward and reliable.

    Strong text alternatives and well-labeled controls are some of the most important building blocks of mobile accessibility, especially for users who rely on screen readers to navigate touch screens.

    Integrate Accessibility Into the Development Process

    Start Accessibility Reviews Early

    The most sustainable way to maintain accessibility is to make it part of your normal workflow, not an afterthought.

    Start early:

    • Evaluate accessibility during wireframes or prototypes, not only after development.
    • Validate color contrast, layout flow, and focus order while the structure is still flexible — including how components behave for users who depend on assistive tech.

    Add Accessibility Checks to Your Pipeline

    Automate where it makes sense:

    • Use tools like WAVE or Lighthouse in your CI/CD pipeline to catch common accessibility issues before code review.
    • Treat failures as signals to improve your shared components and patterns, rather than one-off fixes.

    Balance Automation with Manual Testing

    But don’t rely on automation alone:

    • Automation can’t replicate real user interactions.
    • Test with screen readers, high-contrast settings, and keyboard-only navigation.
    • Include scenarios that specifically cover key mobile flows — forms, navigation menus, and high-traffic interactive components — alongside other critical interactions.

    Make Accessibility a Shared Responsibility

    Remember, accessibility is a team effort. Designers, developers, and QA testers should all share visibility into accessibility requirements and results, and understand how their work affects users with disabilities.

    Finally, document and iterate:

    • Keep a living accessibility checklist for your team.
    • Note what worked, what failed, and what needs refinement in future sprints so patterns like menus, dialogs, and other interactive components continue to improve and reinforce mobile accessibility over time.

    Keep Improving — and Get Expert Support When You Need It

    Accessibility isn’t a finish line. It evolves with new technologies, operating systems, and user expectations. Revisit your mobile experience regularly, especially after framework, library, or OS updates.

    Make a habit of:

    • Gathering real-world user feedback, especially from people who rely on assistive technology.
    • Comparing that feedback with automated test results to uncover gaps that tools miss.
    • Continuing to test, train, and refine your approach so accessibility remains second nature for your entire team.

    Partner with Experts When It Matters

    If you’re ready to strengthen your mobile accessibility strategy and build experiences that feel natural across screen sizes and devices, schedule an ADA briefing with 216digital. Our team helps you identify hidden barriers, streamline your workflow, and build digital experiences that stay inclusive across every screen size.

    Greg McNeil

    October 29, 2025
    Legal Compliance, Testing & Remediation
    Accessibility, mobile accessibility, mobile apps, Web Accessibility, Website Accessibility
  • Does WCAG Apply to Mobile Apps?

    Does WCAG Apply to Mobile Apps?

    If you’re a website owner or app developer, you’ve probably heard about WCAG (Web Content Accessibility Guidelines). But when it comes to mobile apps, you might wonder: Does WCAG apply here too? The short answer is yes! WCAG isn’t just for websites—it extends to mobile apps as well. Let’s dive into why WCAG is important for mobile apps, what it means for accessibility, and how to ensure your app meets these guidelines.

    What is WCAG, and Why Does it Matter?

    WCAG, developed by the World Wide Web Consortium (W3C), provides guidelines to make web content more accessible for everyone, particularly people with disabilities. These guidelines help ensure that users with visual, auditory, motor, or cognitive impairments can interact with websites—and, as it turns out, mobile apps—with ease.

    When WCAG was first introduced, it focused on websites, but as technology evolved, so did our understanding of accessibility. With the rise of mobile apps, it’s clear that WCAG also applies to them. Whether you’re building an e-commerce app, a social media platform, or a mobile version of your website, adhering to WCAG is crucial for staying compliant with accessibility standards and avoiding legal issues.

    Does WCAG Apply to Mobile Apps?

    Yes, WCAG applies to mobile apps. While WCAG wasn’t initially designed with mobile apps in mind, its principles are just as relevant in the mobile space. The guidelines are technology-agnostic, meaning they can be applied to any digital content, including mobile apps.

    Mobile apps, like websites, must be accessible to everyone, and the same types of barriers that exist on websites—like unreadable text, poor color contrast, or unclear navigation—can also affect mobile apps. That’s why WCAG compliance is essential for mobile app development. Not only does it help create a better user experience for people with disabilities, but it also ensures that your app is legally compliant.

    The Growing Importance of Mobile Accessibility

    Mobile devices have become an essential part of our daily lives, with more people accessing information and services via apps than ever before. This makes it even more important to ensure that mobile apps are accessible. In fact, a significant portion of users rely on mobile devices as their primary way of accessing the internet, including people with disabilities. Ensuring your app meets accessibility standards isn’t just good practice; it’s a way to reach a broader audience.

    Failing to consider accessibility in mobile apps can result in lost users, bad reviews, and even legal consequences. There have been several lawsuits filed in the U.S. where businesses were held accountable for not providing accessible mobile experiences. By following WCAG, you reduce the risk of these issues and open your app to a more diverse audience.

    How WCAG Applies to Mobile Apps

    WCAG guidelines revolve around four core principles: Perceivable, Operable, Understandable, and Robust (often abbreviated as POUR). These principles are crucial when designing both websites and mobile apps.

    1. Perceivable: Information and user interface components must be presented in ways that users can perceive. For mobile apps, this means ensuring that text is readable, images are described through alt text, and media elements are captioned or have transcripts available.
    2. Operable: Users must be able to interact with all interface elements using various input methods, such as screen readers or voice commands. In mobile apps, this could include ensuring that buttons are large enough to be tapped easily and that the app works with assistive technologies like voice control or switch access.
    3. Understandable: The interface must be easy to understand and navigate. This is especially important for mobile apps, where the small screen size can make navigation more difficult. Make sure that users can easily understand how to use your app, with clear instructions and intuitive design elements.
    4. Robust: The app must be compatible with current and future technologies. This includes ensuring that your app works well across different devices, platforms, and with assistive technologies.

    Mobile App Accessibility Checklist

    Now that we’ve established that WCAG does apply to mobile apps, how do you ensure that your app is compliant? Here’s a mobile app accessibility checklist to get you started:

    Text and Readability

    1. Text Resizing: Make sure your text can get bigger without messing up the layout. This is part of WCAG 1.4.4 (Resize Text), which means users should be able to increase text size up to 200% without losing content or functionality.
    2. High Contrast: Use colors that are easy to read against each other, like dark text on a light background. This helps everyone, including those with vision problems. WCAG 1.4.3 (Contrast Ratio) suggests a contrast ratio of at least 4.5:1 for normal text and 3:1 for larger text.
    3. Alternative Text: Always include a description for images, icons, and buttons. This helps screen readers explain what’s on the screen to people who can’t see the images. This follows WCAG 1.1.1 (Non-Text Content).

    Keyboard and Assistive Technology Compatibility

    1. Keyboard Accessibility: Make sure all parts of your app can be used with just a keyboard. This is covered by WCAG 2.1.1 (Keyboard), ensuring that users who can’t use a mouse can still navigate your app.
    2. Assistive Technology: Check that your app works well with tools like screen readers, voice controls, and switches. This is important for WCAG 4.1.2 (Name, Role, Value), which ensures that assistive technologies can interpret user interface elements.
    3. Screen Reader Testing: Test your app with popular screen readers like VoiceOver (for iPhones) and TalkBack (for Android phones) to make sure they work well together.

    Navigation and Interaction

    1. Consistent Navigation: Keep navigation easy and the same across different screens. This is part of WCAG 3.2.3 (Consistent Navigation), which helps users get around without getting lost.
    2. Touch Targets: Make sure buttons and icons are big enough for everyone to tap easily. WCAG 2.5.5 (Target Size) recommends making touch targets at least 44×44 pixels.
    3. Simple Gestures: Avoid using complex gestures like multi-finger swipes without offering simpler options. WCAG 2.5.1 (Pointer Gestures) suggests providing alternatives for complex gestures.

    Audio and Video Content

    1. Captions: Add captions to all your videos so people who can’t hear well can still understand what’s being said. This is part of WCAG 1.2.2 (Captions (Pre-recorded)).
    2. Transcripts: Include transcripts for audio content and podcasts. This is a text version of the audio that helps people who are deaf or hard of hearing, covered by WCAG 1.2.1 (Audio-only and Video-only (Prerecorded)).
    3. Playback Controls: Let users control the audio playback, including volume and speed, and make sure they can pause or stop it. This aligns with WCAG 1.4.2 (Audio Control).

    Color and Contrast

    1. Color Contrast: Ensure there’s a strong contrast between text and background colors to help users with color blindness or vision problems. Aim for a contrast ratio of at least 4.5:1 for regular text and 3:1 for large text, as recommended by WCAG 1.4.3 (Contrast Ratio).
    2. Avoid Color Alone: Don’t use color as the only way to show important info. For example, if you use red to highlight an error, also include text to explain it. This follows WCAG 1.4.1 (Use of Color).

    Error Identification and Recovery

    1. Error Highlighting: Clearly show when something goes wrong, like a missing form field, and give tips on how to fix it. This is part of WCAG 3.3.1 (Error Identification) and 3.3.3 (Error Suggestion).
    2. Clear Error Messages: Make sure error messages are easy to understand, not full of technical jargon. This helps users fix mistakes, as outlined in WCAG 3.3.3 (Error Suggestion).
    3. Easy Recovery: Allow users to fix mistakes without starting over. For example, let them undo actions or correct errors easily. This is covered by WCAG 3.3.4 (Error Prevention (Legal, Financial, Data)).

    Test with Real Users

    1. User Testing: Even if you follow all the WCAG guidelines, it’s crucial to test your app with real users who use assistive technologies. Their feedback is invaluable for ensuring your app is truly accessible.
    2. Keep Improving: Use feedback from user testing to make your app better. Keep updating and checking your app to make sure it stays accessible as you add new features.

    The Benefits of Accessible Mobile Apps

    Making your mobile app accessible is not just about complying with regulations—it’s about providing a better user experience for everyone. Here are some key benefits:

    • Wider Audience: Accessible apps reach a broader audience, including users with disabilities who may not be able to use apps that don’t meet WCAG guidelines.
    • Improved Usability: Many accessibility improvements, like clearer navigation and larger touch targets, make your app easier to use for all users, not just those with disabilities.
    • Avoiding Legal Risk: Compliance with WCAG helps you stay on the right side of web compliance laws, reducing the risk of lawsuits related to accessibility.
    • Better Reputation: Being proactive about accessibility can enhance your brand’s reputation and show your commitment to inclusivity.

    Final Thoughts

    In the digital age, mobile apps are a key part of how we interact with the world, and making sure they’re accessible is crucial for providing an inclusive experience. WCAG does apply to mobile apps, and by following the guidelines, you can create apps that are usable by everyone, regardless of their abilities. Whether you’re just starting out or you’re improving an existing app, using the mobile app accessibility checklist can help ensure that your app is WCAG-compliant and ready to serve all users.

    Remember, accessibility isn’t just about following the law—it’s about doing the right thing for your users and your business. To learn more about becoming accessible and staying compliant, schedule an ADA briefing with 216digital today. We’re here to help you take the next steps!

    Greg McNeil

    August 27, 2024
    WCAG Compliance
    digital accessibility, mobile apps, WCAG, WCAG Compliance, Web Accessibility
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